1. Quality Vac

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    Lansdowne, PA

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    Quality Vac

    5.0 (1 review)
    Open • 12:00 pm - 5:30 PM

    Services - Quality Vac

    Appliance repair

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    9 years ago

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    Hawkins Appliance Repair - Taking apart a switch for a Viking oven

    Hawkins Appliance Repair

    (51 reviews)

    My dishwasher stopped working and flooded out of the blue…read more I picked Hawkins and two other companies based on their reviews, for estimates. Hawkins replied quickly and definitively, and provided a reasonable look-see price that would be folded into the final price if I got the work done. Even better, they could come out the next day. The tech, Shawn, called when he was 16 min out and arrived right at the beginning of the two-hour window that had been promised. He couldn't have been more friendly, polite and professional. He got to the root of the problem quickly, and then found another. He fixed that, too. It had been a clogged drain and a blown wire of some kind. Then, he gave me some tips on how to keep the unit clean and fit going forward. I am so glad I called Hawkins and they will be my go-to appliance repair from now on. I could not have been more pleased with the work that was done.

    Had the gasket replaced for my front load washer (previous one was moldy when we moved in, and…read morewanted to start fresh). Yes the gasket was replaced, and yes it is functional enough. But the quality of work and overall experience were disappointing. The machine often gives an alert that the door isn't closed properly and there is a metal coil/wire that is visible above the gasket that was not visible before. Technician left three screws on the floor (they were reportedly replaced when we called about it) but it's still a hazard - we have a crawling baby who loves to put everything in his mouth and the three screws were in a high traffic area. Finally, they charged more than what they quoted through this app.

    123 Appliance Repair - Bad thermostat dryer

    123 Appliance Repair

    (21 reviews)

    As other reviews stated, this guy apparently accepts/takes appointments thru Home Warranty claims…read moreand either cancels, or is a no call/no show for those appointments. Also operates under the name 123 appliance repair so pleaser beware if your claim is assigned to this company thru a warranty claim as apparently there is a documented history of this behavior occurring.

    Update: After posting the original review I was contacted by the company and was able to quickly…read moredetermine that the issue was indeed with the home warranty company. The home warranty company scheduled appointments that were not even possible for 123 Appliance Repair to uphold since they were waiting for the needed part to be delivered. The technician was quick to set up an appointment once the part arrived. I was able to maintain communication with the technician at all times. I would absolutely recommend this company to complete any other home repairs that I may need in the future. I have had two appointments that were set up through my home warranty company and your company was a no show for both of them. Your company has been impossible to get in touch with. i have called, left messages (when actually able to), other times the phone did a quick ring and disconnected, emailed, and had the warranty company reach out to you. When the warranty company can't get in touch with you there is a serious problem. After spending TWO HOURS on the phone with the warranty company and a total of 10 hours at my house waiting for your employee to show up as contracted I know that that issue has been with your services. My claim has already been approved, so after reading your responses on other posts please do not say that my claim was not approved. I find your business to be border line fraudulent at this point. Your repairman came to collect the service fee and was never to be heard from again. My claim was opened on 7/12 and with it now being 8/14 with two appointments that your company DID NOT show up for without even attempting to reach out to me is disgraceful. You were contracted to complete an approved job and the lack of professionalism from your company is disappointing to say the least.

    Quality Vac - homeappliancerepair - Updated October 2026

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