Beyond disappointed. Our 2-year old LG washing machine broke, overflowed, and flooded the…read morebasement. The repairman we had from Gowen's told us that he checked everything on the washer and that the drum on the washer was cracked, specifically stating there was no issue with the water valve. Before we scrapped it and bought a new one we called a different repairman that was LG certified and he quickly diagnosed it with a broken valve, which he easily replaced, and now the washer is back to new. Had we not called for a second opinion we would've wasted hundreds of dollars on replacing the drum or buying a new washer based on the Gowen's repairman's wrong recommendation. not a happy customer.

Seamus was a great technician. Very patient and nice! He was met with some challenges but was able…read moreto still get the repair done. Very pleased with the service.

My Sears Kenmore vacuum was a mess. I was thinking of junking it and buy a new one. Brought it to…read moreBrenda's Vac Shop and they fixed it up so it works like new. And it was for a very reasonable price. So glad I went to Brenda's. Highly recommend. Rich Weber, Downingtown

Miserable person couldn't care less about customer service. Hours aren't too convenient either…read more Lost my sale.

Our dryer recently broke and after a quick google search I thought we would try to fix the switch…read moreof the dryer ourselves rather than buy a new one or call an appliance repair man. My husband mentioned that there is a small local business in Folsom that sells all kinds of appliance parts. I stopped by and the women there spent time with each customer giving tips on repair and ensuring they have the right part. When she waited on me, I showed her picture of the part and she said let's try this small $18 part which most likely is the problem. If that doesn't work you can Capp and I will have the switch ready for you. She was absolute right. I went from buying new dryer t o fixing it myself with an $18 part thanks to the knowledge of this woman. Thank you !!!

I needed a new oven element. I called ahead and was given great advice. I drove down .They…read morecouldn't have been nicer or more helpful. Price was half of what I found online. I will definitely shop here when next needed. Staff was knowledgeable, helpful, and professional. My oven works great now.

This is a business in transition so I will have to caution with my critique. However, customers…read moreservice is the strength of this business. The employee here did his utmost to hear my concerns and remedy my problem. At the end of the day, he made a big difference in my situation.

David Vacuum does not pick up like it should Specifically dog hair. Continuously clogs and always…read morea need to take apart and manually in clog

This is the finest service anyone could ask for! 10 stars! On time, super knowledgeable, politely…read more friendly. in less than an hour he diagnosed the issue, fixed it, went beyond fixing it and checked out all the other components and shook. my hand with a smile. The absolute best decision you can make if you need appliance repair!

Nick has great service and is professional. He repaired both my gas oven and down draft. Very…read morepleased with the quality of service and price. Will definitely use again.

Brought my vacuum in for repair here. OK service. Limited hours. Must have ticket to reclaim…read moreyour item and they will sell your vacuum for the price of the repair if you don't pick it up within 30 days.

Had a great experience very helpful. They will drop off new and pick up the old. amazing prices. if…read moreyou buy used that thing is going to work like new.

I had a great first experience with this company! Called this morning and got an appointment today!…read moreScheduled with H and she called me to say E & E could arrive earlier than originally planned. Both Eds were friendly and very helpful and didn't mind my barking dogs. They gave me very helpful advice about my washing machine and charged me a very reasonable price for the service call. If I have any other appliances that need servicing I plan to call them again. I highly recommend them.

Beth was so helpful in helping me decide what make and model to choose. The prices were reasonable…read moreand it includes delivery, installation and removal of the old appliance. The delivery guys were so nice and efficient. Delivery was quick and they were very respectful of my home and area of installation. I will call them every time I need repairs or replacement. I can't say enough good things about John's.

We've used John's for almost 30 years with great outcomes and no problems. They were recently sold…read moreand, unfortunately, the business is no longer a friendly, competent entity. They try to sell defective, used appliances with no intention of following through on their good will. I highly advise against using their services, as they no longer have the integrity they used to. The new owner seems to be concerned with nothing other than making money regardless of the consequences.