My five-year-old Samsung dryer suddenly stopped drying--and, of course, it was out of warranty! After asking ChatGPT to help me find the best appliance repair company in Lansdale, Pro-Tech Appliance came out on top--and now I see why! Alejandro contacted me right away and scheduled a same-day appointment. He arrived promptly at 4:30 p.m. I'm not going to lie: I was both impressed and a little nervous when he took my entire dryer apart! But he clearly knew exactly what he was doing. When all was said and done, he fixed the problem, my dryer works beautifully again, and the cost was very reasonable! I highly recommend Pro-Tech Appliance and Alejandro's outstanding service. Professional, responsive, knowledgeable, and affordable--five stars all the way! and 100% Diva Approved! #DivaBoss read more

Amazing service and experience! Highly recommended for appliance services. Alejandro was responsive to my inquiry, communicative, and provided professional and quality service for reversing a door on a mini fridge. I bought the item scratch-and-dent and couldn't find a service technician through the appliance stores to help. He was able to complete the job never having worked on the brand of brand I had, and also helped me move the item to it's final location, which was not an easy feat. If you are looking for detail-oriented, careful, friendly and professional service, Alejandro is the guy to call. read more

We had water leaking from our refrigerator and so I reached out to Pro-Tech Appliance for help. Alejandro got back to me within an hour and scheduled time the next day at 10 AM. He arrived early and was able to diagnose and fix the issue quickly and professionally. He showed me everything that he was doing and explained what was wrong and what we could do in the future to keep the refrigerator running at its peak performance. The cost was very reasonable. If you need appliance repair, I recommend Pro-Tech. read more

Alejandro was very responsive to my call for help fixing our washing machine which we found filled with water after returning from vacation. He came right out and spent hours removing the water and troubleshooting the problem. Alejandro was incredibly knowledgeable, thorough, trustworthy and very reasonably priced. He is a real find! I highly recommend Pro-tech Appliance. read more

Alejandro runs this business and treats his clients like family. He was very responsive and asked that I text the model number of the refrigerator with my address. I explained the issue (fridge not cold enough, freezer working fine, fan made strange noise and quit). He ordered a new fan and came over the same day. Was very thorough and explained everything he was doing. NO shortcuts! After replacing the fan he ran diagnostics to make sure nothing else was wrong. Even used a hair dryer to melt the ice that was clogging the drain. VERY reasonable price. Professional and friendly, would definitely recommend using him as I would do again as well. read more

Pro-Tech Appliance + - Alejandro using hair dryer to clear ice buildup - Appliances & Repair Near Me

I needed a baking element replaced on my oven (it's Christmas cookie season!). Alejandro came out the same day I requested service and made the repair in no time. He left no mess behind and was pleasant and polite. The oven is working better than it has in ages and the fee was reasonable. I would absolutely recommend him. Oh, and the cookie baking has begun! :) read more

I was need of a repair to our refrigerator. The first one who responded, in off hours mind you, was Alejandro. He set up an appointment right away and couldn't have been more professional. The ratings he has, have been earned. He rtruly cared about resolving my issue and succeeded. I would strongly commend Pro Tech, should you have any 'fridge problems, he's the best!!! Tom C. Blue Bell. read more

I made an appointment and he never showed or called. I contacted him a half hour after he was scheduled to show up. He said "hello sir". Like it was nothing. And then he Said he was stuck at his first job. Never reached out to tell me he would be late. No contact until I texted him first. Not how to run a business. Total unprofessional. i stayed home on my day off and wasted my day. I do. It recommend him at all read more

Alejandro was timely in getting back to us. He asked important questions about the washer, scheduled a next day appointment and showed up on time. He was very knowledgeable and helpful. I highly recommend this business. read more

Alejandro called me within minutes of my posting and said he did not have a new control board in stock and *wanted me to find someone else quickly to save my fridge full of food*. He even called back later in the afternoon to suggest that I have the tech coming to check whether the fuse blew before replacing the board. I found someone else to come out but they are running late and are horrible communicators, so I recommend working with Alejandro no matter what. UPDATE: Alejandro arrived early and dislodged my very tightly fitting fridge without damaging the wall or countertop/cabinet. He found the issue was with having the fridge plugged into a GFCI outlet. Everything works fine, but I couldn't have gotten the unit out without him and his bag of fridge moving equipment. Should I have any actual appliance problems, Alejandro will be the person I call. read more

I contacted Alejandro due to the strong reviews here and was very glad that I did! He was very prompt in responding and was able to be at my home the next morning. He definitely went above and beyond to fix the problem at the lowest cost to me (as others noted) which I really appreciated. I will absolutely recommend him to anyone who needs help with appliance repair. read more

Alejandro was amazing! I reached out this morning after two other companies canceled on me, and he called back right away -- even came after his doctor's appointment. He fixed my dryer quickly, explained everything clearly, and even checked another water issue for free. No service fee, great attitude, and truly caring. A rare find these days -- highly recommend! read more

Alejandro Aguirre from Pro-Tech Appliance was fast and reliable. He showed up on time and fixed my issue right away. My fridge wasn't cooling properly and he was able to change the capacitor and get me up an running in under an hour! I will def call him again for any issues I have with my appliances in the future. read more

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Alejandro came to the house listen to the dishwasher, told us what was wrong and had it fixed within minutes. Would highly recommend him.

Alejandro responded to my online request for service within a few minutes. We arranged a time for him to come to my house. He arrived promptly to fix a leak from the washing machine. He identified the problem quickly and repaired it for a very fair price. Thank you Alejandro! read more

Very professional and always arrives on time. We used Alejandro twice this month. He fixed my oven and dryer. read more

Had an excellent outcome to 3 separate repairs done in 1 visit. They were prompt (under 24 hours), reasonably priced and exceedingly nice.

Alejandro is awesome. Had a problem with my gas range and went to Yelp because my old repair guy went out of business. Alejandro responded immediately and set up an appointment. We had a snow delay, but rescheduled and he came out to take a look. It was clear he wanted to fix my range correctly and only fix what needed fixing, rather than replacing unnecessary parts. He was on time and communicated throughout, explaining what he was doing to diagnose the problem and what maintenance he might be able to do to avoid replacing parts. It turned out we had to replace a part that he didn't have and wasn't able to get before a deadline I had. I found and ordered the part on line and paid to get it overnight and he came back out the following day to do the install. Again, he was on time, kept it clean, was polite and told me what he was doing and what to watch for in the future. I will definitely call him next time I have an appliance to repair. read more

He was very knowledgeable & explained the issue very clearly. He fixed my Maytag front load washer when no-body else could.

Extremely responsive and competent. Alejandro seemed to go out of his way to get the part and fix our washer quickly and effectively. Highly recommend. read more

Alajandro was responsive and clear on what was needed to fix our clothes washer. I'd recommend him and use him in the future .

Alejandro came over the same day I put in a request which was a Saturday! He got the new part and finished the job on Wednesday. Really kind and easy to work with. Fair pricing too. read more

Alex came in on time and diagnosed our Kitchen Aid refrigerator. It was not making ice for the longest. He was very knowledgeable. He knew what could possibly be wrong. He was able to fix the issue in less than 2 hours. Would Highly recommend him. read more

Pro-Tech Appliance + - Broken cable that he replaced - Appliances & Repair Near Me

Came within an hour of contact, and was able to fix our Dryer. Great service, very prompt and overall good value. Will definitely use Pro-Tech again read more

Absolutely excellent workmanship! He responded to my inquiry immediately, scheduled an appointment for the next morning, and even showed up a bit early, anticipating that he may need to pick up a part after he examined my refrigerator. He listened carefully to what the problem was, checked both the freezer and the refrigerator, and diagnosed the problem. The whole time, he made sure I knew what he was doing, and explained why he did what he did. As he had to remove parts, I had the opportunity to super clean those which I might not normally be able to reach. The back of the fridge was frozen up and he thawed it as efficiently as possible so he could finish up the job. He did superior work. I would definitely call him again if I needed any other appliances fixed. He was polite, respectful, and cost efficient. Really superb! read more

Alejandro was quick to respond to my request and set up an appointment right away. He quickly diagnosed our issue and let us know that our problem was less complicated than we initially expected. He is honest, reliable, and does great work! We will definitely be contacting him again if we have any further appliance problems. read more

Alejandro was fantastic from start to finish! He responded within 5 minutes of me reaching out and was then at my house in 40 minutes. He was very thorough assessing my washer to determine the issue. He solved our issue all at a fair, affordable price. Would highly recommend and will be requesting his expertise for any appliance issue we have in the future! read more

Just wanted to leave a review for this company. I touched base with the owner and he came right out to take a look at my dryer. He was super responsive, knew his stuff and offered good solutions! Can't recommend him enough! read more

Alejandro was very attentive, professional, and kind. He repaired the issue immediately and also made suggestions on what I should do for future repairs. read more

Fast and fantastic service at a reasonable price. Everything you'd want when an appliance has a problem! Easy to get a hold of via phone or text and you know you're always talking to THE GUY, a local, not some large corporation. Alex came out promptly to have a look, ordered a part and boom back in business! An excellent experience and while we really hope none of our other appliances have an issue, if they do Alex is 100% who we're calling again. read more

Service used 12/1/23. Dryer repair. Can't say enough good things about my experience! Alejandro Aguirre responded to my inquiry very quickly. He had flexible availability and was very upfront with potential costs. We set up a time for the next morning. When I pushed the appointment back an hour last minute he was able to accommodate. He showed up exactly on time and came prepared. Through the whole experience he communicated well via text, call, and in person. He insisted on explaining and walking me through every step of the diagnostic and repair process. So I could "know what your paying for" and understand what he was doing to my appliance. He happened to have a similar part to what was needed on him but when that wouldn't exactly fit, instead of cutting corners, he searched his truck for the exact part needed. If he didn't happen to have an extra, we would've ordered it. He was able to evaluate the issue and complete the repair in the same day and the whole appointment was less than 2 hours. He even greased up the wheels that spin the dryer cage (idk if correct lingo). Though, they werent damaged or part of this issue, he wanted to make sure everything was working the best it could. He even diagnosed another issue and, though he legally couldn't work on it because it was electrical, explained what would need to be done in the future. His price was more than reasonable and multiple payment options. This man went above and beyond to make this a pleasant experience! He's super friendly, professional, and genuinely cared about my understanding and satisfaction. 11/10 would recommend and hire again. Also dog friendly! read more

Excellent across the board - responsiveness, honesty and follow through. Took the time to explain and show all potential issues before fixing. I'm recommending to all my neighbors. I called around to other providers with high ratings in the area - not responsive or some bumbling idiot on the phone who says they need to first do an assessment for a huge fee after I explained my refrigerator issue in detail. I stopped listening to the BS and hung up - like the BS junk fees we have to deal with these days. You know what to do. read more

Alejandro is great. Responsive, knowledgeable and candid about what he thinks is the best, most economical option for you. Highly recommend. read more