MICHAEL'S CREW WAS AMAZING! Their professionalism and proficiency was outstanding! 10 out of 10!!!read more

The original order was changed without any direct discussion with me -- specifically, a double-hung…read morewindow was replaced with a picture window. This change eliminated the ability to open the window, which was the entire reason for my order. No price adjustment was offered despite the significant downgrade in functionality. Throughout the process, there were multiple issues stemming from poor communication and lack of coordination between their internal departments. I made several attempts to speak with someone to resolve the problems, but no one followed up. The customer service was non-existent. I cannot recommend this company based on my experience.

We could not be any happier with UWD of Atlanta. We always get 3 quotes for any major renovation…read moreand their quote saved us over 10k from the next closest estimate. Charlie showed us different options of things that we could do to save money without changing the footprint. Eugeniy kept us informed on the timeline as the windows were being made and then as the installation crew were installing. The installation crew were very tidy, professional and had all 32 windows installed in 2 days. Eugeniy stopped by to inspect the work. Completely seamless for us and by far our easiest home renovation project. I highly recommend Universal Windows Direct Of Atlanta.

I had a fantastic experience working with Universal Windows Direct. We had six windows to replace…read more(which met their minimum) and the owner Eugeniy responded to my Yelp request quickly, scheduled my consultation for the same week, and was responsive through every step. The sales person Charlie met with me and took the appropriate measurements, was respectful of my time, and gave us plenty of options. Their professionalism was what sold me on the company--they were not trying to upsell me, or overcharge like other companies would (one other company gave us a 3 hour sales pitch and quoted 20k for the same six windows). Universal gave us a reasonable price and didn't take up unnecessary time. Eugeniy personally ordered the windows to the custom measurements, and when they arrived he brought one to store so that it wouldn't be damaged in transit. He had recommended that we install a new window in our exit door and it was the right call--that entire area looks much improved! The installers were prompt, professional, and the end result was clean, precise, and expertly done. Eugeniy himself came to check the quality of their work and made sure it was done to his standard before receiving the final payment. It is difficult to know who to trust with these projects--if you're looking for knowledgeable professionals who will meet your budgetary and time constraints, with great communication this is the company you want to go with. We will definitely be back in the future for other windows in our home!

Gave personal check to NG for 50% of expensive front door project on November 10, with scheduled…read moredelivery of components on week of Nov 27. Later initiated and signed separate order to purchase additional lockset for back door to ensure same cylinder keying. Received text and email messages on December 9 and December 11 that project is now on hold and that my action is required. On Dec 10 I scheduled installation dates with NG but salesman is no longer in loop and no NG project manager or specific contact person has been identified. Today called NG back again but nobody can explain why project is on hold again. Hopefully project will be completed soon and everything will progress OK. Not a warm feeling that all is well.

My husband and I are very impressed with the quality of the door unit and the customer service was…read moreexcellent. Daniel was wonderful explaining the various doors that were available. and provided clear explanations to our questions. We would highly recommended them to anyone requiring windows and doors.

Great product ( ProVia doors), smooth and timely installation by Bruno's team and wonderful post…read moreinstallation support and follow-up by management.

Davis Window and Door replaced my front door, sidelight windows, and transom window. I am very…read morepleased with the company's quality work and reasonable price. I would work with them again in the future.

Juan and his crew were awesome. Converted tub to shower. They ran into unexpected major issue and…read morehandled it with grace. Character is everything. Pricing, quality of work and communication were great. We added more work to replace pipes underneath house and other knickknacks. They finished everything within a reasonable time frame. Would definitely use this company again. So thankful we found them!

Extremely pleased with the detail and how fast they are. They've came to my home a few times and I…read morehave zero complaints. Juan and his team are who we trust for all our repair concerns. From windows to fixing our front door when it was kicked in to now painting our interior to adding the backsplash in our kitchen and tile flooring we are glad to have found business with Atlanta Renovation Experts.

Response to Candace from Exovations: I never received an…read moreoffer to replace the sliding doors with French doors even for an extra fee. Oscar simply told me that it was not possible to change the order. Not sure what you heard on your end, but that's the truth. I would have been open to that. Also, the door I received is not custom, it is a standard size, only the framework around the door is "custom" as is ANY door frame. Here is the language from my contract: "Re-frame the opening to accept a door: 5/0 x 6/8" And from Google: Yes, a 5/0 x 6/8 (60 inches wide by 80 inches tall) is a standard size for Neuma's sliding doors. Neuma offers this specific size as part of its standard offerings, particularly for its Bypass Gliding Doors." So actually, switching my order to French doors would have simply involved extra paperwork. Update: I am lowering my review to one star because Exovations refuses to address the door issue. After a few months it has become apparent that I can't use the heavy glass patio doors they installed. I am disabled and over 65. It is very difficult for me to pull open the heavy door due to a spine injury, and I have tripped on the large threshold. I sent an email to them before installation, stating I needed the door opening to be at least 40" wide to accommodate a wheelchair, and they gave me one that opens to only 22" wide. I recently emailed them to ask that they change out the patio door to French doors, which I wanted in the first place, and they refused. It will now cost me thousands of dollars to have the door replaced.

Exovations did an outstanding job on our project. From the sales and estimating with Joe to the…read moreonsite supervision with Chris, everything was professional and organized. They were responsive and did everything they said they would do. I would recommend them highly for any project.

Though it past few month since I moved , I own McNail Brothers a big deal …read more I was in process of selling my house and had 2 days to submit report that my roof is fine . It was August and very busy time for roofing businesses . I made dozens calls no success . Stress was enormous; single woman was selling the house , moving out of state for new job at West Coast etc . If I would not proof that my roof is totally fine the deal would fall a part or cost me a lot . Frank McNail was so understanding and responsive that literally squeeze me in their tight schedule to inspect roof of my house . Heat was unbearable especially on roof . Frank sent me report same day ! Thank you , McNail Brothers from the bottom of my heart . If you want professional with high sense responsibility, and good people to work on your house call McNail Brothers .

I was referred to the McNail Brothers about two months ago and have been working with them ever…read moresince. From the very first meeting to the second, third and fourth they have been very considerate with my busy schedule, as well as professional and had excellent follow through. I would recommend McNail Brothers for any of your roofing, gutter and exterior home needs.