Unfortunately, this was one of the worst salon experiences I've had. From the moment I sat down, the appointment felt rushed, and it became clear that the focus was on finishing quickly rather than providing quality work. I paid over $80 for a gel manicure with a simple design, yet within hours the polish and design began chipping and peeling, something that should never happen with a properly applied gel manicure. Equally disappointing was the customer service. The technician was impatient, dismissive, and made what should have been a relaxing appointment feel uncomfortable from start to finish. What concerned me even more was witnessing similar treatment toward other customers. A young child receiving a manicure was handled with noticeable impatience. Rather than creating a welcoming environment, the technician repeatedly jerked her hands into position and appeared more interested in rushing through the appointment than ensuring she was comfortable. Watching that interaction reinforced the impression that speed was consistently prioritized over customer care. For the price charged, I expected professional workmanship, durability, and respectful service. Instead, I left with nails that failed almost immediately and an experience that fell well below reasonable expectations. Based on both the quality of the work and the customer service I observed firsthand, I cannot recommend this salon and will not be returning. read more

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DO NOT GO TO THIS PLACE!!! I would give ZERO STARS IF I COULD! I went for for first time spend over $80 at this place just for them to tell me that I have to come back the next day for them to FIX what they messed up the nail polish was peeling off after I came home I got a simple pedicure with gel paint. it wasn't cures right and I paid TOO MUCH MONEY TO HAVE MY TOES LOOKING LIKE WHO DONE IT AND WHY.... the picture with the black mail polish is mine for the pictures. I know I shouldnt of left but I was already there for 2 hours and was on a time crunch. read more

Quality Nails - Nail Salons Near Me - Dumfries, Virginia

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Me and my bestie have had bad luck with nail salons, but finally found a good one. The ladies were so sweet and very talented. Lenni did the blue set, beautiful job 10/10 recommend read more

Quality Nails - Nails - Nail Salons Near Me - Dumfries, Virginia

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Update, went back for a pedicure and got the old man again. I'm not sure what his deal is but he really only feels the need to apply 1 coat of polish. I had to beg for another. Went home and saw that I still definitely needed at least 1-2 more coats. Usually places apply 3 coats to begin with for maximum color.... he literally applies 1 coat and calls it a day. I have to call to go back and ask for more coats. I'm so disappointed. read more

First time in, I got a French mani and pedi. Love my nails the spa pedicure was pretty terrific. The design on my toes not liking it so much, I should have stopped her when she got to the 4th color. The shop is clean, the staff is very courteous which creates a relaxing atmosphere. I will definitely return. read more

Quality Nails - French Mani by Maria! - Nail Salons Near Me - Dumfries, Virginia

My daughter and I had manicures w/ gel polish (by two different techs). Both are very sloppy & poorly done, but no complaints were made. My daughter (w/developmental delays) wanted her toenails to match her polished nails. The pedicure was to be completed by a 3rd tech. She had jeans on so I explained no lotion/massage was needed, but needed the rest of the pedicure (scrub, cuticles removes, nails filed, etc.) & gel polish. I was quoted $45 & they'd give her a $5 student discount. I agreed. The older male tech rushed through the service & was finished/drained the water in less than 10 mins. He put on her sandals and started to polish with regular polish (not gel requested). I went over to the pedicure chair & showed him areas that needed scrub/pumice stone & asked about the gel polish. He ignored me & continued to finish the polish. I asked him again and he yanked my daughters leg, threw her sandals, & started scraping her foot with a DRY pumice stone. I asked him repeatedly to stop & he ignored me. He finally stopped and I tried to get my daughter out of the chair. She asked about the rest of her service and I told her I'd take her somewhere else. The tech got very angry & started to yell. I told him this was NOT what I asked for and I was not going to pay the $40. He stood up, threw his chair backwards, and got within inches of my face. He had me blocked in a corner. I asked him repeatedly to move and he refused. My daughter was now crying/begging him to stop. I continued to try and move past him and he got closer to my face. My daughter was trapped in her chair and I was stuck in a corner. I asked him to move, telling him I was going to call 911. He told me he didn't care. While on the phone with 911 and my daughter crying, I couldn't even move past the tech to get the name of the salon to give 911 my location. I asked him and the other tech the name of the salon and nobody would answer me. The tech moved a little further away, but was still blocking us from the exit. He and the other techs were speaking their native language which was uncomfortable while the environment was so hostile & unpredictable. Another kind client in the salon even tried to tell him to let me take my daughter out and she would pay for the service. The client came back to tell me she would pay and maybe he'd let us leave. I explained at that point I wanted police presence for safety. The other client said she understood & the tech moved so she could exit the salon. The police arrived & asked me and the tech what happened. The tech told the officer he wanted for his son/the store owner to arrive before speaking to the officer. The salon owner arrived and wanted me to go through the whole story again. I explained everything again and told him he could even remove the polish if they wanted to. The owner said he wanted to get his dad's side of the story. They spoke in their native language with the other store employees. Meanwhile, the police explained it was a civil matter. I told him I just wanted my daughter out of there. The store owner finally said it was ultimately his decision and he would not charge me the $40, but the other services needed to be paid for. I explained that was never in dispute and that I had no problem paying for the gel manicures. I never even attempted to address that those services were HORRIBLE as well. I even asked the owner if he wanted to remove the toe nail polish because I didn't want him to feel like she got a service not paid for. The police officer told the shop owner the product was already used so he'd just let it be, but that wasn't his decision to make. I paid for the other services & left the salon. Between the horrible quality, assault by an employee, and poor sanitation, I'd recommend staying away! Never even an apology to my daughter who went to celebrate her last day of school, but left traumatized. read more

First time here just got a spa pedicure looks great excellent customer service walked right in no waiting will definitely return

This place is HORRIBLE!!!! If i could rate them a zero i extremely would. They messed my nails all up (the guy with the mole) to be technically, he's rude and when you tell him what you want he tells you opposite and then when you correct him or don't like it he gets upset and start speaking his language to the other people in there I WILL NEVER GO BACK HERE and then they have the audacity to try and over charge! People pay entirely to much money to get their nails done just for them to be messed up and treated wrongly!!! read more

Tried this location for the first time! They were really nice and did a good job! Going back today! read more

I love this place. I have been getting pedicures for over 15 years because I am on my feet all the time for work and have had all sorts of foot pain. I know a good pedicure when I get one. This place is amazing. Well worth my drive to see Vicky! She is very talented and a craftsman with her clippers! Vicky convinced me to get a manicure with Judy. It was my first. She was amazing too. I did not know manicures were so relaxing! Also, no, I did not get any color! I have found my new monthly place! read more

She took her time and did an OK job. Im from NY and I guess I expected a NY manicure...and for $13...Nothing great...and she nipped me while she was cutting my cuticles. read more

New ownership. Not good since Hannah left. Scraped my husband's feet during a pedicure. He had bruises for 3 weeks. Manager was unwilling to do anything other than say I will take 10 percent off next time. NO NEXT TIME!! read more

After trying for 5 minutes to explain what I want (honestly how hard is it to understand that I want shellac French manicure) the Shellac nail polish chipped after only a few days. Also got individual eyelashes and they were terrible looking. I took them off as soon as I got home. Never going back here. read more

I come here all the time for waxing and pedicures. They always do an amazing job on my eyebrows. The pedicures are good as long as it's nothing too fancy which works for me since I just get a polish and skip any nail art. The people are very friendly. read more

Excellent service and great prices!! I am satisfied every single time I get my nails done!

Just got home from getting my nails done by Trudy at Quality nails. This was my second visit there. I was very happy the first visit, but Trudy cut my finger which didn't seem to be a big deal to her. When I remarked that the nails were different than my last visit, she got a bad attitude and basically told me that I could get someone else next time or go somewhere else. I told her well that's a bad attitude. I was only stating that the nails were different. I didn't tell her that she did a bad job or that I didn't like them, i was merely stating that they were different because I thought she was the same girl that had done my nails the first time. She told me that she had plenty of clients that were happy with her work. All of this was unnecessary. I may return in the future but I don't know if I will ever let Trudy do my nails again. read more