It's been two years since Quality Kitchen Cabinets helped me with my kitchen remodel. I'm still loving the results and have received endless compliments from my dinner guests! I'm so thankful for the outstanding help from Chad and his team. He truly went above and beyond for me when my project ran into complications towards the end. Attaching some photos to share. read more

Quality Kitchen Cabinets Of San Francisco - Close to the finish line - Kitchen & Bath Near Me - San Francisco, California

I worked with Mike Shine and Jessie Chen on my kitchen project. They were both very patient, as I took a while to decide on cabinet and counter top colors. Mike came out to my house and measured the space, and they put together a proposal for Design-Craft frameless cabinets. I had a few changes to the design, which Jessie made promptly. Once the order was placed, it was about 6 weeks before the cabinets were delivered. The cabinets caused my contractor a few problems to install because they were not all perfectly straight, but he made it work, and they look fantastic. My advice to future clients is that these cabinets are not custom, so expectations should be set accordingly. That said, they are lovely installed. I also ordered Caesarstone countertops from QKC, who subs this out to a local stone company. They came out, made their template, and were back in a little over a week for install. They have had to come back once already to fix a tiny chip, and Mike is having them come out again to fix a seam that does not look perfect. Given my experience so far, I hope and expect they'll do a good job with this as well. I definitely recommend QKC, and Mike and Jessie in particular, if you are looking for a reasonably priced one stop shop for cabinets and countertops in SF. read more

Quality Kitchen Cabinets Of San Francisco - Kitchen & Bath Near Me - San Francisco, California

Our kitchen update was well overdue. We had previously dealt with a different company with the same name but is no longer in business. Working with our consultant, Patrick Roane, was smooth and effortless. He quickly designed our kitchen using the specifications that we provided. The delivery was prompted and error free. We did our own installation and are extremely happy with the results. read more

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I love my new kitchen cabinets and countertops! I had a nearly complete plan when I went in, but Chad Vencel helped me make some design modifications that worked out beautifully. Chad and his team made the ordering, paying and delivery processes effortless. Everything went like clockwork. The countertop installation people that Chad sent out were also great, fun to watch and super precise. We had a minor snafu with one drawer face, but QKC ordered me a new one and sent it out to my house right away. I liked doing business with Chad so much last year that I started a new project with QKC this year. I give Chad and the entire QKC team my highest recommendation. read more

We were mislead by their sales person and they refuse to return the deposit. The sales person provides us a agreement document with all white cabinets. We told him then that we needed to have a two color option. Since it was a Saturday he was going to call the cabinet maker on Monday to confirm if it can be done and if not possible we could cancel. We signed the agreement on this condition. unfortunately we took his word for it. On Monday he informed us it is not possible and will give us a full refund. After 15 days of constantly calling they finally reversed some of the charges but refused to return $500 as it was past 24 hours cancellation period. We lost $500 for no fault on our part. Also the sales people here a very pushy and want you to upgrade and seem to be doing you a favor. Please look else where for your cabinets if you want peace of mind and if you need any customization. Also their prices are atleast 20% higher for similar or better quality product. Their cabinets are not made local. read more

Quality Kitchen Cabinets Of San Francisco - Kitchen & Bath Near Me - San Francisco, California

Talked with their sales guy for about an hour. Checking out different brands, styles, countertops etc. Gave him a basic drawing of the kitchen that we were going for. Exchanged emails to confirm we had the right info. Then just never heard back. No follow-up. Such a waste of everyone's time. read more

I ordered kitchen cabinets and countertops, and the whole experience just sucked, I get so angry just thinking about it... Mark Squire was the horrible designer and sales rep that I worked with. I'll just let the facts speak for themselves: - In one corner the drawers face each other in a way that you cannot install handles and still open the drawers. When the designer came over to take new measurements, he told me "This may seem like a big deal to you, but these kind of mistakes happen all the time"... Really? Like, to you, who design drawers for a living? How many things do you have to look out for exactly? He said it would take 2 weeks to get replacements, it took 6 weeks. - I spent $800 on a space-saving system for the corner, called "Magic Corner." When it arrived, it was not the one I saw in the showroom. Also, the mechanism isn't very loose and kind of hard to open and close. After many phone calls, finally Mark agreed to come and take a look at what we got. First he said he was going to order the correct system, then it turned out it wasn't available anymore, but he would order a new "loose" mechanism... When the replacement finally arrived, it was just new drawers, a different size... Not the correct size, just a different size. Basically, the system sucks. It wastes a lot more space than it saves. - Ordered a cabinet to enclose my standard cabinet-depth fridge. Well, the fridge is sticking 5 inches out of the cabinet. Apparently it's news to Mark that fridges these days have water running to them, and he didn't leave space for the water pipe. His solution? Jam the water pipe inside the fridge... like inside inside... remove the back cover and jam the water pipe between the wires inside the fridge. It's so ridiculous that I don't even know where to begin describing what's wrong with this. Like, hello, electrocution attempt? Or fridge warranty? - With the countertops, I ordered a bar top. Mark said it could go 12 inches out without brackets, but after he installed it, it was sagging and moving when you lean on it. That was a total nightmare to get it fixed. First, it was my contractor's fault for not installing the plywood correctly. I talked to Mark's installers and they told me the plywood was fine. Then Mark called me to tell me that "the shopkeeper" said the countertop must be fine if it's only sticking out 12 inches. I asked who that shopkeeper was and how she knew since she's never seen the countertop... that conversation didn't go well... After a million phone calls, Mark finally ordered me brackets for the countertop -- and the most ridiculous thing is that these brackets cost $2.40 a piece, and he ordered me two of them... Did I really have to spend 10 hours on the phone with you for those? Come on! -- Horrible delivery practices. I had the cabinets and the countertops delivered on 2 separate dates. Cabinets took 3 attempts, countertops -- 2 attempts. First time, they told me sometime between 1 pm and 3 pm, in the middle of my work day.... so I made arrangements to be home. At 3:30 I get a phone call that they won't be able to make it today... it just went on from there... Stay away. The designers are completely incompetent. Trying to get replacements for work that should have been done correctly in the first time? Well, you will be negotiating with people who have no concept of reason or ethical business practices... Just totally blows my mind that this place is still in business. read more

I have a dream. The dream started 12 years ago when I moved into my current digs. A spacious place in SF standards but some amenities were lacking. For someone who loves to cook, the 60's kitchen finishes and awkward layout made cooking meals a pain. Fast forward 12 years. 1 architect, 1 contractor, hours of researching and visiting showrooms, and finally, I found what every kitchen needs: cabinets, counters and appliances all under one roof (which is really BSC). The first two I found at QKC which I have passed many, many times on my way to the hardware store. Their showroom looked fancy and out of my price range. But upon further inspection and questions, QKC was the place for me. They helped me make my dream come to fruition. Do your homework folks. Overhauling any room, but especially hard working ones like your kitchen requires knowledge you never had. Learn the guts of your home and search accordingly. Buy what you can afford without breaking the bank. Look at the big picture. Make sure you can afford it. Mark S. deftly guided me through the trials and tribulations of cabinet making, from dove tail construction to self closing mechanisms to trim and all things in between. He was patient, offered suggestions as it took 1.5 months to finalize the cabinets, and now installed, I am glad we used every inch of space possible. His coworkers were very nice and helped with any extraneous questions I had when Mark was away. I'm also digging the polished elegant Caesarstone quartz counter tops; the installation looks pretty seamless. I'm thrilled with a well-planned and executed kitchen design which should last for years to come. If another renovation crosses my path, I'll be sure to use them again. After a 3 month absence, I can't wait to get back into my kitchen. My first meal: my dad's stew. Update: It's been about a full week since I reclaimed my kitchen (and the rest of my home) and it's amazing how much easier it is now to prepare a meal. Still learning & figuring out how to organize it but there's plenty of time for that. Cheers. read more

They had one job, design and order custom bathroom cabinet around the sinks we chose. Richard kept asking us what our sink specs were, we finally chose and sent to him. He confirmed he had them. He sent us some strange drawing that made me nervous as it showed the sinks looking like they were from the 70s, with these awful oval shapes. I wrote back stating, you know our sinks are square right? He acknowledged and said their renderings would not reflect actual shape. I am a lawyer not a designer, but I wasn't sure what the heck good renderings would be good for if they didn't reflect what the design would be... skip to now, Cabinet's delivered Friday, and pie countertop installer comes out for measurement. First question- what idiot designed this cabinet around those sinks? He knew we sent the specs of the sinks, same day we sent them to his company, on the day we bought them, 7/25/19. I have the email to prove it! 7/26 we signed the order for custom cabinets that Richard claimed would fit those sinks. My sinks and a faucet will not fit in that cabinet. One darn job! Isn't this what you do all day?!!! Now I have to reverse engineer. I have to try to find tiny sinks to fit this cabinet, hope that the company takes these sinks back, and then wait for the counter top people to come out again and then wait several more weeks for the fabrication to begin. Nothing quality here! read more

Love our kitchen cabinets. QKCSF has an excellent selection of cabinets from several different manufactures and ranging in price. They have a nice showroom where you can see the cabinets on display. But best of all they deliver excellent no nonsense professional and honest service. We worked with Emily and she was great. She listened to what we wanted and took our budget seriously. She went over details and options with us and set out the cost of various items so that we could decide, based on our budget and our priorities what we wanted. She did not try and sell us more than we had budgeted for. Then, once we had the design finalized, she worked well with our contractor to make sure she had the details down. Because we ended up behind schedule in ordering our cabinets, Emily worked really hard to make sure to get our order in quickly. The cabinets were delivered to our doorstep on the day they were promised. Now that they are in we could not be happier. read more

A chance meeting of QKCSF's new owner, Chad Vencel, in January 2019 was fate at its best! I had been planning/shopping for my kitchen remodel for a few months. Chad is one of the most creative, responsive, attentive and an all around really nice person I have ever had the pleasure to work with! His new team of specialists is of the same caliber. I have absolutely no regrets on my choice of Ovation cherry wood, touch open/close, custom designed kitchen cabinets. I had ideas and Chad had solutions. I now have a kitchen which is beautiful, totally functional, and seriously beyond my expectations!! read more

I have just finished my house remodel. It involved my kitchen, two bath rooms and a powder room. I was referred to the Quality Kitchen by my friend who had used them and had very positive feed back. Based on my architect's drawing, some of my cabinets would need to be custom-built and could cost me a lot of money. Emily at QKC(Quality Kitchen Cabinets) rendered my cabinets' design with a standard cabinet module design, which saved me money. The final products were nicely built and finished. Emily was always responsible, professional and dedicated to her work. She was also very patient and polite. Most importantly, she is very intelligent and knowledgeable about her trade. I would highly recommend Emily and QKC read more

Emily made a difficult process very easy and efficient... She was so good that my wife was pulling her in on every decision we had, Emily was basically our kitchen remodel "therapist" :) I have to say that Quality Kitchen Cabinets is a top notch firm, unfortunately the vendor we choice, Aristrocratic, fell well below expectation, many of the cabinets came in "bowed" and there were a couple other errors that delayed our project quite a bit (pulling hair out, "quit a bit") Regardless, with all the trouble we had with the cabinet maker, Mike, Emily and their team did a terrific job in "damage control", I really appreciate that effort, because in business, projects sometimes go bad, its how you handle the challenges that separate you from the rest. In this department, they get 5 starts from me. read more

What a wonderful experience! I went in and met with Mike Stone, on recommendation from my contractor. He showed me the cabinets and had lots of patience with me and my indecisiveness. He showed me all different types and even made great recommendations. It did take a couple of times to get the quote right, but they were minor mistakes. The cabinets arrived on the date promised and were great quality (Aristocratic Cabinets). Emily and Mike were a pleasure to deal with. I also purchased my appliances in the store in the same showroom as them (BSC Culinary) and had a great in store experience. read more

Think twice !!! I got my kitchen this summer and worked with Patrick ! My full name is Alina and he knows exactly what I am talking about ! We had to remeasure several times and I had to pay my contractor several thousands of dollars more because the kitchen we ordered came with cracks and breaks ! After all the project took 2 and a half months because we had to wait for all the right parts and new cabinets . When the project was finally finished there are still cracks and indents ! And all we got is a can of touch up paint ! Since Patrick brought some guy from the cabinet making company and he said that he doesn't have anyone who can touch it up for me I had to hire someone else for a load of money to fix it ... Very unprofessional and annoying ! I wanted high quality American made kitchen and I got the worst customer service and poor quality cabinets ! I wish this could have been different experience and outcome ! This is completely my fault because I paid upfront ! !!! read more

Quality Kitchen Cabinets Of San Francisco - Kitchen & Bath Near Me - San Francisco, California

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After a year of talking to contractors and looking at showrooms. magazines and books I finally took the plunge at remodeling my kitchen. I felt immediately I was in way over my head and had no idea how to keep in my budget - which was mid- range, not totally tight, not over the top, just enough to spend on a really comfortable, use able kitchen which is on the small side, so making the most use of the space was the most important thing. I went to at least 3 places and was convinced I was never going to figure out how to make the most of the space. Each place seemed to be missing something I liked or needed. And I hadn't even started on figuring out the appliances. So I went on Yelp and did a search. I found QKCSF and saw many people had mentioned Emily. I called and asked for Emily. I can't tell you how professional, responsive, creative and knowledgeable she is about what she does. I bought the cabinets and counter tops and then went to BSC for the appliances. Emily did such a great job using all the space in my kitchen, such a great job advising me on the cabinets I needed for the look and feel I was going for. My contractor actually has said that he has subsequently worked on another kitchen where he knows the owners spent more on their cabinets and mine look so much richer. They have such a great feel and look expensive ( they really weren't) He was so impressed with all the great space saving extras I spent on and how fantastic the overall look is. I can't even explain how fantastic the cabinets and counters are together. Emily even gave great advice on the back splash. It all turned out beautifully. I think one of the highlights of the place is that you can order the appliances from BSC and they will coordinate delivery with the cabinet installation from QKCSF. It makes a big difference in the whole process. I also found the prices from BSC very competitive. I really shopped around and for the customer service I found their prices really good. From the look of the showroom I initially thought both places would be really expensive and although QKCSF carries really high end custom cabinets, they have a great range of really nice, affordable cabinets. I had the best experience with Emily and everyone who comes in my kitchen comments on the cabinets. read more

We purchased Kemper cabinets for our new kitchen from Patrick at QKC. Patrick was terrific throughout the process. He knows his business and his product well; he helps you with your timeline and he even helped us find a general contractor. Even after the sale was over, Patrick was happy to help field any questions we had and clearly was committed to us having a fantastic experience from start to finish. Working with Patrick was smooth and it also was handy to be able to purchase all of our appliances through BSC which is located in the same building. Thanks so much Patrick! read more

The service and quality was great. On time, reliable and friendly! I loved working with them. Emily was great!

Customer service is excellent! But the kitchen cabinets we picked were not that great. Some of the cabinets were damaged when it was delivered and some of the cabinets were just manufactured poorly. The store was really good about getting us replacements. But the color of the replacement cabinets was a little off from the first set of cabinets. So, we had to send them back again. When we finally got the cabinets the third time there were still some minor scratches on them. I think the quality of the cabinets could have been better. It was constructed poorly esp. for the price we paid. I must stress the customer service at Quality Kitchen is excellent. We purchased our countertop from them and their installation was good. We also brought our dishwasher, fridge and hood from them and, so far, we have not had any problems. read more

During our kitchen remodel, it came time to pick out and order new cabinets. We visited a few other places first, and then were fortunate enough to walk into this one and meet Emily. Right from the start, it was obvious that Emily not only knew her stuff, but was super easy to work with. While we were picking out our cabinets, she was not the least bit pushy; she simply gave us the information we needed, and was neither trying to push us into a particular decision nor impatient with us as we weighed all of the factors. Reps at some other places we visited were either clueless about the stuff they were selling, or didn't want to be doing what they were doing. Working with Emily we had the opposite experience - she knows her stuff and is a pleasure to work with. She calls when she says she will. She does her homework, she follows through, and she doesn't make you feel bad for asking. The other thing worth mentioning is that she has the rare combination of technical knowledge _and_ design savvy. I built my kitchen myself, no contractor, and there wasn't a question I could ask that Emily couldn't answer. And during the selection process, my wife -- who being an artist, is ridiculously picky about design -- was excited to have found someone who understood the aesthetic she was looking for. Emily has a great eye for design. During construction, I had a bunch of questions about the actual installation process that Emily was happily to work through with me. At one point I went back to their shop, and she walked me through their demo kitchens, pointing out how they had solved the technical problems that I was encountering. The sale had already been made, and so it was nice to get her time and support. Later, we ended up getting caesarstone countertops from Emily as well - and that couldn't have gone any better. It was too easy...she had loads of good advice for us on color and finish, and the ordering, measuring, and installation went off without a hitch. I wish all of our vendors were this good. I heartily recommend Emily - I will never, hopefully, have to remodel my kitchen again, so I'm not worried about revealing this gem to the masses. read more

We ordered our kitchen cabinets from QKC. They were recommended by our general contractor who dissuaded us from ordering from Home Depot based on bad prior experiences they had (i.e., poor service after order and delivery is done). We knew that we would pay a premium for these cabinets at QKC after looking at the showroom (it's hella nice and gave us great ideas to incorporate in our own kitchen) which were a lot nicer than what we had originally picked out at Home Depot. Thankfully, they had a promotion running on Kemper cabinets that we were able to take advantage of to make it more affordable for us. I am glad to have worked with QKC as it turned out that the microwave cabinet needed to be changed to fit the specs of our microwave after all the cabinets had been delivered and installed. Jessie quickly ordered the replacement and it came within the week for my general contractor to install. Superb service - I highly doubt that I would've gotten that at Home Depot! While we would've liked to get everything from QKC, we ended up getting our bathroom cabinets and quartz countertops elsewhere (Sheung Sing Cabinets & Furniture in Daly City). With the better (and more expensive cabinets), something had to give in my budget, but I was pleased with how my cabinets turned out and the level of service we received. read more

Patrick was my salesperson. He came out and measured and designed my kitchen and offered great suggestions along the way. QKC was top notch in delivering exactly what our expectations were. We were really excited to see the outcome. We love our new kitchen. Great work and will recommend you to all our friends. read more

I'm a contractor and I've worked with QKC on 3 different kitchens. My experience with them has been very consistent: good service, and good prices. When I occasionally have a problem with a cabinet (not unusual, either due to the shipper or the manufacturer - high or low end), they replace the problem piece immediately. I've also worked with the appliance store on the other side and my experience has been the same - very positive. read more

The name of this company is the greatest irony of all. Our "Quality" kitchen cabinets were installed 3 years ago and 16 of the doors and drawer fronts were defective in some way (off-color, warp, cracks, hazy finish, glue at seams, etc.). The first set of replacements arrived 4 months later in the wrong color. We are STILL waiting for the replacements! Evidently the cabinet supplier, Aristocratic Cabinets, cannot repeat the color of the Tuscan stain on the cherry wood, despite our submission of multiple samples for their reference. I have called Mike T. at Quality Kitchens about every 2-3 weeks over the last 2 years for an update on our color match and replacements. Only twice did I receive returned phone calls. The only time that I get an answer is when Mike happens to answer the phone or I walk in for a face-to-face update. The answer is always the same, "I'll call them and see what we can do." So far, nothing has been done and there seems to be little motivation to resolve our problems given that they were paid up when the first set of cabinets were delivered. That's a mistake I will never make again with any contractor. I know there are thousands of home improvement nightmares out there, but give your remodel a chance at success and avoid "Quality" Kitchens for your next project. read more

Patrick and Quality Kitchen Cabinets are great to work with. Patrick listened to all our needs and helped create our kitchen design. We have an unusual kitchen with alot of details and we worked through many iterations. Throughout the process, Patrick was upbeat and professional. He also helped us find a contractor to install our kitchen. Patrick provided excellent customer service. read more

The house I bought used them for all the cabinets in the house. The quality is amazing! We accidentally crack a door and we needed to order a new cabinet door. When I went to pick it up today I was pleasantly surprised there was no charge because it was under warranty!! Amazing! read more

Update: After my negative experience with the kitchen cabinets arriving in poor condition, I've increased the rating to 4 stars for QKC response. Mark Squire immediately ordered me new cabinets, followed up with me, and delivered it personally. I give his service 4 stars! The only negative is that I wasn't given all my options for island back-cover. Instead of being given the option to order 1 custom large piece - it would have been slightly more expensive with a longer lead time - Mark assumed I'd want the fastest solution - which was to order me 2 standard size pieces that will have to be cut up and result in a seam on my island back. It was an understandable situation, given my priorities - but I wish he told me the pros and cons of the options instead of just ordering. Previous review: I'm mid-process with QKC right now, so they get 3 stars. It may go up or down depending on how they resolve the issues. First off, I worked with Mark Squire on a very simple island - 2 base cabinets, 1 spice cabinet. Nothing complicated and I knew exactly what I wanted. I walked in the store, walked out less than 10 minutes later, and by the end of the day Mark had a quote and contract ready for me. I paid the deposit, and we were on our way. This was April 19th. Fast forward to May 19th - exactly 1 month. I was very excited that my cabinets arrived. Unfortunately, 1 arrived busted (loose drawer front, cracked slightly in back). The drawers on both cabinets wouldn't close because of crooked doors. Mark stopped by immediately to check on this (great customer service), and suggested it was because my floor wasn't level but immediately jumped on re-ordering cabinets for me. In addition, the back panel for my island arrived short - 60" when I needed 66 and 3/4". I'm not sure if it was an ordering issue or a manufacturer issue - I will see how QKC handles this. The busted cabinets are probably not QKC's fault. It's either the manufacturer (KitchenCraft) or the shipping service. Either way, as the customer service front, it is QKC's responsibility to resolve the issue. I think great customer service is how they handle problems when it come up - we can't always expect a perfect experience when 3rd parties are involved. Rating will be updated as soon as everything is 100% complete. read more

Thanks to Emily who went out of her way to find me a piece for a small cabinet repair! She contacted the vendor, who sent her the piece which she then sent to me. So many times these days you find people who don't follow through but she went out of her way to help and follow up. Thanks Emily!! read more

Excellent place! Beautiful cabinets and great service. We bought kitchen cabinets there for a major remodel: good quality and very reasonable price. The most important: very personable and client-oriented service. Emily Shine was our representative: knowledgeable about her business, always available to give advice and ... simply a wonderful person to work with. That last thing cannot be undervalued: remodels are stressful! read more

I had a broken cabinet door and brought it to QKC for repair. Mike went way above and beyond with the small fix. I will definitely be back when we need our kitchen redone! read more

I worked with Emily Shine and she helped me design a beautiful kitchen in a very small and challenging space. The cabinets are very high quality, and were easy for the contractor to install. They were not the least expensive estimate I got, but well worth spending a little more money to get quality customer service and products. My kitchen is exactly what I was "dreaming" of, and I couldn't be happier that I choose QK, and worked with Emily. read more

I had the pleasure of ordering my appliances, cabinets, and countertops from Emily about two years ago. The process was kind and attentive. She made recommendations that we went with and the project turned out quite nice. read more

If a salesperson with a temper is what you expect when spending tens of thousands of dollars on your kitchen and bathroom, this is your place and Rashad is your man. I will never forget him standing in our still unfinished kitchen screaming at our architect and contractor. We placed our order in October of 2018, our cabinets were installed by our contractor (admittedly with some issues) in early 2019, and our kitchen is still not finished in November of 2019. Even the countertop people told me they hope to no longer work with this business- they've had that many problems. There aren't many places in San Francisco to buy kitchen cabinets so I understand why people continue to come here. Perhaps if you work with someone else- maybe Jessie or Patrick- things will go smoothly. For us, it's been a terrible experience. I imagine Rashad will post some kind of response here, and he has every right to. Just like we have the right to share how he handled our home. read more

I feel compelled to write in an effort to save someone else the pain... Just move on; Go anywhere else but to this place, and to this guy. Patrick has never used columns in a design before, but he has no problems saying "trust me, it's going to look great"... yea, that's just sales talk. Come to find out, the guy has never sold a column before, but has no problem telling me to trust him.. This should have been my first sign. There were many other signs, and hindsight I should have trusted my gut. Here are the top 3 issues I had with this company: 1) During the sales process, Patrick's biggest concern was whether or not he was going to get the business... it definitely wasn't whether or not we had the right design, it was about the deal. This was my #1 sign, and I kick myself for not following my gut at the first hint of this. 2) Short memory... from the get go he was trying to push the ship date 2-3 weeks. I made a note that I need to have everything in writing with Patrick because he WILL forget; He's one of those types. Later in the project, I found that it just wasn't possible to use all of the columns that they designed/ included, and of course they wouldn't take any back (they oversold me, and wouldn't take anything back). However, two of the columns did not match the color I ordered... so, he said he would refund the two that didn't match the color (in a tone like he's doing my a favor)... then, he never did, then told me he won't, and now he will, but he needs to check the refund amount. if I hadn't called 10 times, it would have never happened. It still hasn't happened and it's been months. 3) My cabinets arrived littered with errors in December... from cracked cabinets, to cabinets of the wrong dimension, to cabinets with the wrong configuration. 4 months later, they still can't get it straight. They have shipped a replacement cabinet for the same cabinet THREE times (and it takes 3-4 weeks every time)... I told them I couldn't do this anymore, and requested a refund for the cabinet... I indicated that I'll have to LIVE WITH the issues because I cannot keep waiting for them to get it right. Time is money, and the amount of time I spent with my cabinet installers nearly tripled the budget due to the errors by QKC, Patrick and Fieldstone. PS: they don't ever seem to think or care about this, heads up. Note: the manufacturer (Fieldstone) states that all cabinet doors and cabinets themselves (at the seams) will have the cracks in them, that's just the way it is. I'm supposed to live with that. Hm. So, I have very expensive cabinets with cracks on every door and cabinet... and I lesser expensive cabinets that have no cracks. I will never buy Fieldstone again... just not worth it. I will for sure never call QKC for any new project. For the amount of money spent, there are other manufacturers that provide a better experience and product. Bottomline... there is no circumstance I would refer or recommend Patrick or QKC or Fieldstone. read more

I recently renovated the kitchen of my new house, and I have to say that QKCSF was an A+ all around. Quick delivery of my inital design and possessed of nearly infinite patience throughout the many iterations it went through. (Admittedly, I changed my mind a LOT.) Kudos! read more

Quality Kitchen was a total nightmare!! We ordered custom cabinets for a big kitchen and family room. The cabinets were measured incorrectly at least 4 times!! Each time, the cabinets arrived incorrect and needed to be sent back. We had to get the owner, Mike Shine, involved in solving our problems. We originally worked with Patrick who is incompetent. However, Mike was not proactive in assisting us. We also never received an apology for all the mistakes they made. It took 5 months to get our cabinets (it was suppose to take 6 weeks)! I would not recommend this company to anyone... read more

I got three bids for semi-custom kitchen cabinets. I thought that QKC would probably be the most expensive, but I was wrong. It came in lowest but that wasn't the primary reason we decided to go with them. Emily Shine, the person we worked with, was just great. She totally heard my concerns, functional, budgetary and aesthetic, and responded with appropriate suggestions and guidance. Our cabinets are of excellent quality with first rate hardware (something I learned is really important). When a cabinet box arrived bashed in on a corner, Emily immediately ordered a replacement and no time was lost in installation. I highly recommend QKC and Emily. read more

After our great experience with Mark at Quality Kitchen Cabinets we went back when my mother-in-law wanted to remodel her kitchen. We found that Mark no longer works at Quality Kitchen Cabinets but met with Patrick. He was super helpful, came up with some clever solutions we had never thought of, and guided us through the vast selection of beautiful cabinets and counter tops to find something we loved and was within our budget. The outcome is stunning. Thanks again Quality Kitchen Cabinets and thank you Patrick! read more

I had a great experience with QKC of San Francisco. We were considering Ikea but heard questionable things about their quality - so we wanted to find something of higher build quality but at a reasonable price. We worked with Patrick who was very helpful and knowledgeable - he spec'd out our kitchen in one sitting, kept us within our budget goals and the fit and finish was perfect. The cabinets arrived as ordered and well within the estimated time period. Patrick continued to keep in touch throughout the installation process and even personally delivered a few additional items we ordered during the install. Patrick's real value came from his experience in kitchen design and help in avoiding common mistakes in cabinet layout such as doors hitting other doors or not opening fully etc. He also did very well in accommodating our specific appliance purchases and farm sink etc. Patrick and QKC ultimately designed our cabinetry exactly as we'd imagined it and we couldn't be more pleased. I am writing this review almost 1 year after installation and our kitchen is still looking and working flawlessly. read more

Quality Kitchen Cabinets really let me down. They did the cabinets in my new kitchen and delivered a refrigerator panel that was too heavy for the specified weight limit on my new Liebherr refrigerator. They refused to correct the problem and I had to pay my contractor $300 to take the refrigerator out of its cabinet and shave out the back of the panel to match the specified weight. They claimed they didn't know anything about the weight limit, which they should have. Emily, my very capable kitchen designer there, offered to pay for it out of pocket, which I did not make her do. The company did not stand by me. read more