This location was very nice and clean. Staff was also very helpful and pleasant. The only…read morething I wish I knew before booking was how close it was to the railroad. In the middle of the night, the train does run so if you are a light sleeper either choose a different hotel or some earplugs.

What an incredible place to stay! Jacksonville's a big town, but I'd drive the whole hour across…read moretown just to have the chance to stay here, especially if I'm with my family again. The room was clean, comfortable and spacious. Every member of the staff that we encountered took incredible care of us: From Emily and another young lady up front whose name I don't remember to Teresa at the Bistro. Everyone was fantastic. I needed a last minute package sent out and I was able to log into the computer and printer in the lobby and the team called USPS to pick it up. Starbucks coffee at the Bistro and the breakfast was genuinely some of the best eating we did in the area during our stay - it's seriously good. 10/10 we will be back.

During the winter season, I got free tickets to partake in a tour exploring the Christmas lights…read morethat were set up all around Old Town St. Augustine, it was a beautiful sight, and I took plenty of pictures. However, since I lived all the way down in the Space Coast, it was best to stay at a hotel for the night instead of taking the three-hour drive back, especially since my dad and stepmom didn't want to drive back so late. Thankfully, my dad had a membership that let him get a hotel at Best Western. We stayed at the Historical Inn, which was just north of Old Town St. Augustine. Ultimately, we have to say that there was nothing really special about the hotel itself, but it was comfortable, cozy, and served its purpose for one night with no issues. Ergo, a good and overall average stay. Firstly, I will start with some of the "unique cons" of the Best Western (which I will shorthan to BW for the rest of the review). The parking situation is very unique as there is technically only "one way in" from US1 (North Ponce de Leon Blvd.). You then have to exit out through the Hampton Inn parking lot exits at Perpall St. or San Marco Ave. You can't exit out back to US1 as they are "one way in" for both BW and Hampton Inn. Next, there is no gym, so if you need to put a workout in like I was, you'll need to either find a 24-hour gym such as Planet Fitness. Fortunately for me, there was one about 5 miles away, 16 minute drive time. BW said you could use the gym at Hampton Inn, but when I tried, they said they did not accommodate such an agreement. Now for the pros. The rooms were cozy, had complimentary coffee, and were clean. The beds were comfortable, and the A/C was cold if we used it. In the morning time, there is complimentary breakfast in a dedicated dining area. The breakfast is actually really good with Belgium waffles, cereals, fruits, eggs, bacon, and much more. I actually ate there a couple of times. First time when they opened at 6 a.m. and later at around 10 a.m., when they were about to close. Checkout was smooth and effortless, and the price was not bad at all when you considered how expensive these hotels are now. I miss the days when one night at a Hilton was $99, and that was expensive for most. To be fair, this was during a time when $15 an hour was considered a lot of money, too. Ultimately, my stay with my dad and stepmom at the BW was very good. Nothing out of the ordinary as in extraordinary, but it served its purpose. If I am in St. Augustine again and need a place to stay, I would consider BW again if need be. But if it was me, I would spend a bit more money for a unique stay at one of the historic inns, if you can afford it.

Friendliest staff I have encountered while traveling cross country…read more Rooms remodeled in very modern decor Very clean and convenient to everything

Me and my family stayed in this hotel for the spring break weekend from Saturday through Wednesday…read more My wife did everything on mine so we didn't even have to check in. We got to our room and she opened the door with her phone. The room was clean and organized, and the bathroom was clean enough towels, and the hotel was decent. The only recommendation I could do for people that have their vehicles as to try to get to the hotel early since you could have a hard time finding a parking space if you arrive late. Other than that, the staff was great they had breakfast every morning. It was not all that, but it did the job. I use the gym and the gym was pretty clean and I have the machines to do the job. I would recommend and I would come again

This was our first stay at this hotel brand. We stayed for only one night and found it to be very…read morecomfortable and a good value for the price. The room had a sofa bed which is great for watching tv or reading. I don't know how comfortable the sofa bed is as we did not use the bed part of it. The tv offers some free channels with shows and movies and also supports streaming of Netflix and other channels. The king bed was very comfortable, my back did not feel stiff when I woke up in the morning. The full -size fridge and kitchen are very nice and there's also a dishwasher. There is a microwave and no stove or hotplate. The shower was easy to get into and had large pumps of shampoo, conditioner and body wash bottles attached to the wall. I would suggest adding a non slip mat to the shower floor. The room had dual a/c thermostats one for each side of the room. The breakfast was abundant with fresh waffle makers, scrambled or disc eggs, bacon, breads and bagels, fresh fruit, on tap juices, coffee bar, fresh oatmeal and cereal with yogurt. It's is all you can eat and you can also take it up to your room. We used the gym right after breakfast. We had no problem having to wait to use any of the machines. They included free weights ( dumbbells from 5-75lbs.), two bikes, 3 treadmills, band weights, medicine balls and a few others. There's also a tv in the gym to watch while you work out. Within the gym, there is a laundry room with coin laundry for $3.50 a load. So you can actually do your laundry while you use the gym. The parking at this location is free and ample. We found it very convenient as they have 3 Tesla chargers that are free for guests. They are not superchargers, they are the slow chargers. We were able to park the car and charge it overnight at no additional cost which saved us about $10-$15. The staff were friendly and attentive. We called to ask for an additional blanket and a pillowcase and we're asked to go to the front desk to pick them up. I guess they didn't have enough staff to bring it to our room. The only extra bedding in the room was a pillow with no pillowcase. This was odd as there's a sofa bed in the room. I suggest to add a couple of throw pillows and a throw/ blanket for the couch to make it more comfortable to watch tv or read. This was a positive experience for us and we plan to stay at this brand of hotel again.

We visited St. Augustine to see the Christmas Lights and booked a weekend stay at Holiday Inn…read moreExpress & Suites. Although the hotel was about 20 minutes from downtown, the reasonable price during a busy holiday weekend made it a good choice. We checked in at 3:00 PM, but there was a slight delay, and we had to wait around 30 minutes to get the keys to our room. Our room had two double-sized king beds, which were comfortable and spacious enough for our family of three to share one bed easily. The only issue we faced during our stay was with the air conditioner. We set it to automatic, but it was either too cold or too warm, making it difficult to maintain a consistent temperature in the room. On the positive side, the breakfast provided by the hotel was included in our stay and was delicious. It was convenient to have a good breakfast without needing to spend extra money. Overall, our stay at Holiday Inn Express & Suites was comfortable, and we didn't encounter any major problems.

My husband and I booked three nights at this hotel to enjoy a long weekend in St. Augustine. We…read morenoticed ants in our room immediately, so requested a room change, which they promptly did. We held our breath however, because our first room was 206 and they moved us to 306, so we wondered if we would have the same issue. The second room initially seemed fine, so we unpacked our things and went out to enjoy the "Nights of Lights." We also had stopped at a German bakery along the way and had $30 of pastries in a box that we placed on a high shelf, just in case. On returning to our room about 10:30pm, we noticed ants again, everywhere, on the bedside table, the bathroom sink, bathroom wall, and kitchenette counter. I went to the front desk again, but they informed us there was nothing they could do as they were fully booked for the night. We felt like we were stuck for the night, so went back to the room and sat down to eat a pastry only to discover the box was crawling with ants! We packed up our things and went back downstairs and informed the desk it was worse than we realized and we were leaving. Since we booked through a third party, they informed us we had to contact the third party to request a refund. We made the three hour drive home at midnight. The next morning we contacted the third party, who then reached out to the hotel directly to get approval for the refund. The agent came back and said the hotel was only willing to refund us for two nights, not three! I asked to escalate the issue with a supervisor and explained that we should not be charged for a room we did not spend the night in. She called the hotel again and said the hotel was firm about only refunding us for two nights. Thankfully the third party agreed to refund us the other night, which they certainly did not have to do. It appears this is an ongoing problem, because I have now seen another review with complaints of ants and the hotel being unwilling to refund them as well. So not only is there an ant infestation, but there is also a lack of basic customer service from management. DO NOT stay at this hotel ever!

You get what you pay for. Scratch that: you get less than what you paid for. I ended up at this…read morecheap hotel because my host didn't want to spend a little extra for a slightly better option on the same block. Honestly, I would have gladly paid an extra $20 a day out of my own pocket for better service. All in all, I had a pretty bad experience here for the following reasons: 1. The washing machine was broken, and there isn't a laundromat nearby. 2. Both public computers were unable to print documents--which was a big problem since I needed something printed urgently. If you're traveling for business, I would not recommend staying here. 3. Interacting with a couple of the receptionists felt like talking to a zombie. When things go wrong due to the hotel's fault, a simple apology would go a long way. 4. The towels are so paper-thin that I dried off and still looked wet. 5. And while I'm at it, the pillows are just about as thin. 6. And yes, it is one of those hotels where you always have to sign in on Wi-Fi each time ... and if not, it is extremely spotty, sometimes working, sometimes not. Can you guest that I had a horrible experience?

Location was nice. The hotel was clean and smelled welcoming. The staff was very professional and…read moreprovided great customer service. This will be my stop off again in Jan when I go do to Florida.

Excellence exists in the details and Lions and Lanterns knows it. So much care and thought have…read morebeen put into every square inch of it. If you prefer character and charm to cold and franchised, please book your St Augustine getaway at Lions and Lanterns. You won't regret it! The rooms are absolutely beautiful and so unique. Isabel is gorgeous and I found myself taking pictures of all her features in hopes to recreate them in my own home one day. The location is perfect, too. Right in the historic district, you are just a few minutes' walk away from St. George Street. On top of all of that, Josie was so kind and accommodating. She has made Lions and Lanterns amazing and should be very proud of her work.

This place was an amazing stay!…read more I booked this during night of lights and it was the jack pot. Didn't have to deal with any traffic because everything was so walkable from this accommodation. Room was cozy and modern. Will definitely be back to try the other rooms!

We booked very late and were given a room on the third floor with the bathroom down the hall. This…read moreinformation should have been given at the time of booking, especially since we booked directly with the hotel front desk! Nevertheless, we were dead tired and accepted. It was okay as the other 3rd floor room was vacant. Our room is very small. The main part of the house is charmingly restored. The front desk clerk is exceptionally accommodating. We loved the gift bottle of sherry and the exquisit aftrnoon treats. Having stayed in some similar antique bed and breakfast establishments, I have to say we were disappointed in the breakfast experience. The little buffet was nicely done offering a different breakfast everyday. Our day was egg-cup day and, ufortunately, it was quite dry. Even though the room was cute, the waitstaff was quite shabbily dressed. It distracted from the charm. Perhaps a nice apron would help. I think it's about a half mile walk to the famous, cobblestoned part of George Street. We got a free tram ride back. The grounds of the Inn are lovely and quaint. It's special to know you stayed in the oldest inn in Florida!

Very cute inn in the absolute best location. It's on the right side of town surrounded by old…read moreVictorian houses and a very quick walk to town. The food is superb. Fresh baked goods during the day (the pumpkin snickerdoodle cookies in the fall were soooo good). Homemade dessert at night. Real sangria with brandy in the evenings on the weekend. Classic decanters in the room for reception to fill with sherry. Breakfast comes with mimosas and bloody Mary's on the weekends. Elle was a gem at the front desk. The whole team really puts in the effort to make the entire experience come together.

We stayed for a long weekend, and it did not disappoint. The rooms are recently renovated and the…read morebathroom was beautiful, with a large walk-in shower. It is located with-in walking distance of most of the historic sites. There is street parking in front of the B&B, and they provide a parking pass for a nearby parking garage. I would highly recommend staying here.

This place is far from upscale and is bare bone basic. But the price is reasonable and you get what…read moreyou pay for. It is very close within walking distance to all the shops restaurants and bars in St Augustine. The room I stayed in had a very large bed, so large that it would not let you close the bathroom door. We ended up having to move the bed so we could get the bathroom door open. The bathroom itself left a lot to be desired, there were mystery stains on the shower curtain, mismatched light bulbs and half a towel rack. Based on the price I may stay there again if ever in town but though people should be aware If they are more picking them me.