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    Quality Inn Outlet Mall

    3.0 (20 reviews)
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    This is View 21 at the Inn at Camachee Harbor. It is not a Quality Inn. It is a High Quality Inn.
    Tipsy T.

    Here are the pros: It's near a Dunkin Donuts and a Chik-Fil-A. If you're like me, sometimes you just need a place to crash. All righty, then. This place will do. It's not exactly a place where you want to inspect the linens or look at the grout. The TV works. The A/C works. But here's the thing: You only have one life. Do you want to spend it in Quality Inn Outlet Mall Hotels? I think you should spring for more. In fact, I think you should give yourself the present of a hidden gem hotel, right before the bridge to Vilano Beach, right on the marina, with a private balcony. YOLO. Here is a picture of NOT the Quality Inn but this other Eden where you could stay. I stayed there one night and I loved it. Just Google "View 21 Inn at Camachee Harbor." And yeah, they accept pets. You might be thinking: That other place is not for me. Well, fine, you go on about your business. What have you lost by knowing another option exists?

    Dried blood on curtain
    Michael D.

    Blood, Roaches, and Caked Urine is the title of this story. These are all of the things that we experienced at this establishment. We checked-in October 18th for my birthday weekend at 11:30pm. In our room we immediately notice a live roach and swiftly killed it. We complained to the night manager, but he was apathetic to a fault. We figured "hey it's raining, maybe it squeezed in and it's just a fluke". Besides we were exhausted from our drive and it was late. The next morning is when we really saw what was before us. Blood on multiple spots, including the window curtain and the main light switch, and dried and caked urine on the toilet porcelain. Once more we complained, disgusted beyond belief. They gave us a partial $25 return for the 18th and a full return for the 19th. The manager said I'd have to call on the weekday mornings to request a full refund for the 18th. Just before my call, we had now been charged an additional $25 dollars for no reason. I call to request the $71 difference from our first stay, plus removing the random $25 charge. Rachel was accommodating and swiftly approved those changes. It has been 3 business days since this conversation. Not only has the $71 return or the $25 charge removal NOT been processed, but NOW there is an ADDITIONAL $47.45 charge on the card. The manager in the phone was indifferent, saying "oh you have to talk to an owner and it looks like you just missed them." Extremely poor customer service and a complete distinct lack of care. I usually review on Google and I post nice things. I don't review places I don't like. I like to keep things positive. However, this Quality Inn has slighted me too many times. It is beyond unacceptable. I made a Yelp account just to post this Never again will I stay here. Additionally I will post this exact same review and pictures to every single review site available.

    Holly H.

    Disgusting. Set your expectations low, really really low. From the unvacuumed furniture with food crumbs, to the mystery sticky stuff on the floor, to the blood on our towel rack...this place is a dump and borderline biohazard risk

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    The housekeeping staff was incredibly nice, accommodating and very good at their job especially karina.

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    Hilton St. Augustine Historic Bayfront - Guest room amenity

    Hilton St. Augustine Historic Bayfront

    (146 reviews)

    $$$

    I loved this hotel! As a Hilton Diamond member, I stay at a lot of Hiltons and usually reserve the…read morefive-star reviews for the super fancy hotels... This is a less conventional Hilton, and that fits very well within St Augustine, since there's nothing conventional about St Augustine either. We took a walking tour of St Augustine and learned a lot about this history of this hotel - the hotel has done an incredible job making itself look less Hilton-like and more like St Augustine. From the back of the hotel, you can barely tell that it's a hotel at all. In the valet area, they have relics of civil rights history native to St Augustine. As far as the rooms, room 140 is the place to stay. It's got a door that opens right out to the pool deck. It's a spacious room with large TV and a comfortable bed, and a great view of A1A, the horse and carriage rides across the street and the water. The location is right in the center of everything - St Augustine is a very walkable town, and you can get from the southernmost to the northernmost area with this hotel right in the middle. Plenty of restaurants and retailers in the neighborhood. The restaurant at this hotel was wonderful for breakfast - extremely friendly, efficient and internationally diverse staff made our stay appear joy. The lobby is attractive and the renovations they've done show true attention to detail. I look forward to returning next month after all the lights go up, since this hotel generally has some of the best holiday lighting in all of St Augustine. From a wonderful location, beautiful rooms, great service, reasonable pricing and sufficient amenities, this is a five-star experience.

    We live in Ponte Vedra but decided to do a little staycation in St. Augustine and stay at this…read morehotel for one night. It is is the perfect location in downtown St. Augustine. You are within walking distance of everything. There are dozens of restaurants you can walk to within a few minutes. The hotel is nicely decorated on the outside to blend in with the historic look of the city. The hotel is very nice inside. I feel like we got the perfect room in room 140 because our room opened up to the pool so I felt like it was our own private pool. The room was very modern and comfortable. We had breakfast at the hotel restaurant and it was a very good experience. We also had a great view of the water.

    Casa Monica Resort & Spa, Autograph Collection

    Casa Monica Resort & Spa, Autograph Collection

    (342 reviews)

    $$$

    Initial Reaction: My mom had initially stayed at the Casa Monica a while back. I had remembered…read morethis hotel was in downtown Saint Augustine, across from Flagler College, when we were going to spend the night in town. I'm glad we did, as we had a lovely night. The room was nice and spacious, with odd closets, but they worked for the time we were spending there. They also had robes if we needed to be bougie and prance around. We slept well and had a nice view of the square between the Lightner Mansion and Flagler College. The staff at the front desk were very friendly and accommodating. They gave good recommendations on how to get around Saint Augustine, which had been a minute for me, so it was good to get a refresher. Sparkling wine at the front desk when we checked in was excellent and helped us unwind after the drive from South Florida. They have a gym and pool that I believe is accessible through the second floor, so I will have to remember that for our return trip. Also, they have a Starbucks on the lobby floor, which was great to get our morning pick-me-up. The bar and restaurant were very stylish, lots of Spanish influence from the 15th and 16th centuries. The cocktails were also solid. I didn't care for the water pressure and temperature, as they were difficult to adjust and ensure we were getting the correct settings. It was pretty scalding hot, so it took a couple of minutes to get it right, and then I kept it on the setting for my wife since I didn't want her struggling to mess with it. Apart from that, the experience was great. We enjoyed the sparkling wine and the accommodations when we checked in. The valet was good to have, as I didn't want to mess with street parking, but it is more expensive; take note.

    The restaurant was sub par. For such an upscale hotel, the food does not fit the bill. I ordered…read morethe meatballs and shrimp for an appetizer. The meatballs were stone cold and bland. The shrimp looked pale and completely unappetizing. I didn't even try them! For dinner my daughter ordered the mussels and they were cold. I ordered the Ahi tuna. The waiter told me they were sliced. They weren't slices, they were shreds of tuna. No taste whatsoever. As a travel editor I rate this restaurant with a 1.

    Bayfront Marin House - A romantic king-sized poster bed in our downtown bed and breakfast.

    Bayfront Marin House

    (110 reviews)

    $$$

    We stayed in the Lookout Suite while we were in town eloping. We had the most wonderful time. The…read moreview from the room is amazing, and the walk straight down from the cottage to the ocean is so nice. The only thing to watch out for is, as nice as that giant bathtub is, you sometimes run out of hot water before the tub is full (this was for us, when we stayed there in early February. Probably not a problem if you're there in the warmer months). All in all, a cute room, a beautiful view, and a great beach to get married on!

    Imagine that... singing and being joyful. Some people simply cannot stand to see others having…read moreharmless fun. THIS PLACE IS HORRIBLE.... I used "reservationdesk.com" (Expedia-?) to make this reservation. The agent PROMISED that we would be on a second floor with a BAYFRONT VIEW. When we arrived at the MARIN HOUSE B&B, there was no waterfront view at all, and we were on the first floor, crammed into a little corner on the property. At check-in, we were basically told that, it's your problem because we used a third-party ("reservationdesk.com"). FINALLY, a week later, we finally got our receipt. Marin House said that they could not even give us a receipt because we went through a third-party. So, one week later, I see that we were charged for three nights, even though we checked out after the first night. ReservationDesk.com said that they contacted Marin House, who told them that since we checked out after the first night, it was against their B&B POLICY, and they are refusing to refund FOR THE TWO NIGHTS THAT WE WERE NOT EVEN THERE!!!!! EVEN THOUGH WE WERE LIED TO ABOUT THE ROOM. Sandy, the owner, got her britches into a big bunch because we were singing, and our choice of language apparently offended the geriatric crowd there.... SO, FOR ONE NIGHT, SANDY @ MARIN HOUSE IS CHARGING US OVER $1,500.00‼‼‼. THIEVES. THIEVES. THIEVES. STAY AWAY FROM THESE THIEVES.

    DoubleTree by Hilton St. Augustine Historic District - Meeting Room

    DoubleTree by Hilton St. Augustine Historic District

    (104 reviews)

    $$

    The room was clean and comfortable! The morning/afternoon front desk attendant could use some…read moretraining on being more friendly and accommodating. She almost made me feel like I was bothering her asking questions about the area and where to go! I had to pry answers out of her. The evening/night front desk attendant was very pleasant and helpful. She always had a smile and offered help on anything if needed. She was terrific. I choose where I will stay next time by the customer service offered usually. So I have to say your daytime front desk clerk put a bad taste in my mouth. Will not stay here again.

    My husband and I traveled for business to the Doubletree St Augustine 11/2025 for three nights. We…read morebrought our service dog as we always do as my husband is an epileptic and she is a trained service animal. The hotel is not kept up well and the front counter staff was disheveled looking at best and rude. Marcia at the front counter was extremely rude to us one evening as we were returning from a walk with our dog. She chastised us for walking through the lobby with the dog and mentioned no dogs allowed in the lobby , mind you as other guests were petting and talking to our dog Her and another front counter person made us feel very unwelcome and uncomfortable The hotel as a whole is not up to the Doubletree standards we are used to. Employees smoke cigarettes and whatever else in the parking lot in plain view and gossip loudly. I would never recommend. Try the Marriott you can't go wrong !

    Edgewater Inn - Night time!

    Edgewater Inn

    (45 reviews)

    $$

    This is my feel special hotel. It has a lot of unexpected surprises that make you feel like you…read morehave had a special stay.The front says dont judge my cover but just trust me. The newest of remodels have made Edgewater a delight. The rooms are clean and the service....delightful. Rick is the man who rocks this joint on the weekends and he goes way out of his way to make your stay exceptional. They offer Happy Hour from 5-6 which consists of finger snacks and wine plus other drinks lol. In the morning a breakfast is served in the dining room which has a main entree which Rick served out individually. Ours was a egg casserole with bacon along side of other options such as baked goods..cerals..fresh fruits and Good coffee. Rick served us on the patio so we could enjoy the best part of the stay..The View..The view has to be experienced..in the am and in the pm. The Edgewater Inn is a quaint place which only offers a handful of rooms but the best is you might just leave with new friends and experiences on your stay so enjoy the magic of the place and your stay will be unforgettable.

    Edgewater Inn was just perfect for our honeymoon after our beach wedding in Amelia Island. The…read morerooms were clean, the view was amazing and we were able to keep our privacy at the same time. We only utilized the breakfast the first morning and did not partake in the evening happy hour but we did meet some new friends on the back patio in the evening!

    Voco St Augustine - Historic Area - Clean bathroom

    Voco St Augustine - Historic Area

    (35 reviews)

    My mom and I were coming into St. Augustine for her birthday to see the Sing Out Loud concert, and…read morewanted to stay near downtown St. Augustine... but not close enough to be anywhere that felt haunted... The Voco was an ideal place to stay. It is a modern boutique hotel and about a 10 minute walk from downtown St. Augustine. Everyone we met on the staff was very friendly and accommodating. I felt ZERO ghostly spirits around and no bad juju, which is hard to find in St. Augustine, honestly. Everything was super clean and crisp-looking. It was quaint and quirky, but I enjoyed that about the hotel. It wasn't your run-of-the-mill hotel. The room came with a big TV, a very cozy bed, and a bigger-than-usual mini fridge, which was AMAZINGGG because we had made a pit stop at Buc-ee's for birthday treats and fun... I am obsessed with IHG's bathroom products. Their shampoo is incredible. And the room was pretty quiet- we didn't hear our neighbors. The bar area looked really tempting. We heard the breakfast there is realllllly good- unfortunately, we didn't have time to hang out at the bar or have breakfast. We did pop into the littleee convenience/shop area for a pint of ice cream which hit the spot after coming home from dinner. There is free covered parking below the hotel (and more parking available outside), which is super convenient. The gym looked nice. I love that they had laundry machines. The ice machine was always fully stocked and working. We had a great stay at Voco and really enjoyed our 3 days there. I highly recommend it and would stay there again.

    We got a great deal on a last minute trip to St. Augustine. The set up is like a cute, boutique…read morehotel. You can tell this used to be something else and got renovated and re branded. From the reviews I see it was a la quinta. The lobby was very well done, a spacious bar, nice seating for breakfast. The check in was 10/10 - the hospitality, the dining recommendations, the directions. Honestly we felt like we were staying at a B&B, that's how much care the staff had for getting us settled in. The room, on the other hand, was dated and had an odor but we let the staff know and we were switched out immediately to another. The location was great - we walked into town, over the Bridge and explored all night. We came back over the bridge to dine later on but as long as you have good walking shoes on, you're good to go!

    Quality Inn Outlet Mall - hotels - Updated May 2026

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