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    Quality Duct Cleaning

    1.3 (12 reviews)
    Closed 8:00 am - 6:00 pm

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    Astera Heating, Cooling and Appliance Repair - Astera Service

    Astera Heating, Cooling and Appliance Repair

    (330 reviews)

    I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

    I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

    Assurance Heating &Air Conditioning - Factory authorized Carrier dealer

    Assurance Heating &Air Conditioning

    (33 reviews)

    I have lived on the North Shore for over 30 years & Assurance is BY FAR the best local HVAC…read morecompany. They sent out a very experienced technician named Bart who I have now used multiple times. Bart is an expert at diagnosing issues and coming up with excellent repair ideas that avoid the need to buy a new furnace or AC. I have used other local HVAC companies in the past and many have sent out technicians that are either inexperienced or dishonest. I strongly recommend Assurance for regular annual maintenance, trouble shooting, repairs, and (when absolutely necessary) a new furnace and/or AC. The Assurance folks are honest, experienced and have very fair pricing.

    UPDATE: To the owner: Please stop requesting that I contact…read moreyour office by phone to "work toward a resolution." A fair resolution was already bypassed when your company issued a $19,000 estimate to correct an airflow defect that should have been addressed during the initial installation. For the benefit of neighbors in the community researching system longevity, here is the verified chronological data regarding this equipment failure: 1 Installation History: This system was installed by Assurance approximately 6.5 years ago. It represents the second complete system purchased from this company since 2012, concluding over 20 years of continuous family account loyalty. 2 Premature Failure: The average operational lifespan of a properly configured residential condenser and coil is 15 to 20 years. This unit experienced a catastrophic mechanical failure at less than half of its expected service life. 3 Diagnostic Data: Independent diagnostic testing performed by ABT documented the system's total external static pressure (TESP) at 1.6 iwc. For context, standard residential HVAC equipment is designed to operate at or below 0.5 iwc. A reading of 1.6 indicates severe, chronic airflow restriction, which drastically accelerates component fatigue and compressor failure. 4 Root Cause: This elevated static pressure was caused by an undersized return air drop and uncorrected ductwork constraints at the point of installation. An Assurance technician on-site explicitly confirmed that this original return air configuration was never properly modified or expanded when the higher-capacity equipment was installed. 5 Operational Variables: Regarding the owner's public note about home modifications or maintenance: no structural changes have been made to the property, and filter replacement intervals have been strictly maintained. High static pressure of this magnitude is a fundamental mechanical engineering defect from Day 1, not a maintenance variable. 6 Market Comparison: Following the $19,000 quote from Assurance to replace the dead equipment and fix the ductwork, a competitive bid was secured through ABT. ABT successfully re-engineered the return air drop to correct the static pressure, completed the full installation, and included a 10-year parts and labor warranty with 24/7 service coverage. The total cost for this premium, fully warranted package was lower than Assurance's baseline option. This review, including the verified 1.6 iwc static pressure metric, will remain posted as a matter of consumer record so local homeowners can accurately evaluate installation quality and pricing metrics before investing in new equipment

    Duct Professor Heating & Cooling - Logo

    Duct Professor Heating & Cooling

    (50 reviews)

    called Duct professor to have them clean my Duct. I have…read morealot to say but Long story short that's what I found the 2nd day of the cleaning. Unbelievable. See pics I file a dispute with thumbtack and still waiting! Update as of today 1/20 I spoke to Alex the manager of duct professor and that he supposed to get me a refund for the scams that his techs did back then but, never happened. He is upset about my reviews and won't refund me any money because I left bad review. It doesn't work this way Alex. I want more people to be aware the way that you and your techs provide services. I was a part of your scam but not let that happens for other people. Even if you tried to offer me to give you a 2nd chance for cleaning but I am not TRUSTING you at all. You should do the job correctly at the 1st time. I was lucky that I found out after I replaced my furance. Also, the three kids that you sent me to do the job let them be more professional when they get into people property by wearing the shoes cover to have some respect for the people that lives in the house. Also, order them a good flash light instead of using their phone as flash light! what a scam? Please be present at the time of service don't be victim like me. Also, make sure to check the filter and the return duct base after few days of cleaning to see if any debris left over from cleaning I am not able to upload photos after the service was provided by duct professor crew. You can check Google review since i posted on.

    We were extremely happy with Duct professor. The guys were on time and very polite and helpful. The…read moreprice was reasonable. And we liked that they did before and after videos of the ducts.

    Quality Duct Cleaning - hvac - Updated May 2026

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