Terrible experience. We ordered a steam oven in February, paid in full March. As of today, October…read more20th, we still haven't received the product. Ferguson customer service is unacceptable, they have not been concerned with helping us at all, they send emails stating the product has not been shipped from Subzero. Subzero customer service says there is no reason we should not have it, there are no delays with particular product on their end. Ferguson has thousands of dollars of our money and we have had an opening in our kitchen since March.

Purchased several high end appliances from Fergusons. One of them was a $16,000 Sub-Zero…read morerefrigerator. It is a "panel-ready" version. After the panel's were installed, the left and right side doors weren't level. The left side is higher than the right side. It took over a month to get Ferguson's out to adjust. They claimed the panels were installed incorrectly. Finally. after sending them a photo of the doors, they sent someone out. It took all of 5 minutes to adjust the door height. Both doors are level now. This is NOT the customer service I expect from Ferguson's. Ferguson's should have immediately put us on the schedule for door adjustment, shouln't take 4 weeks.

I had a very good experience with cabinets to go in bluffton South Carolina with Martha. My custom…read morecabinets are awesome. I'm am extremely happy. my BIG problem is some of the hardware that was ordered was not a correct fit for the cabinets. I was told I can't return them because it was a custom order. I have 4 12" brushed gold handles that cost $167.00 apiece still unopened and in the original box I have no use anywhere for them. it doesn't make since they can't be returned. That is $667.00 I have lost. can you help me. This is not right

The cabinets are so pretty and so well made and our sells rep was the best ever!he was great to…read morework with!! We had several choices for in stock cabinets!

I ordered my appliance package through salesperson Don. Was offered, in writing, the option of…read morereceiving a monetary refund or an extended warranty if I went with a current promotion. I chose the extended warranty as I had spent a great sum on the Wolf/Subzero package that included a total of 7 appliances. The extended warranty offer was the deciding factor as to why I purchased this particular package. The appliances came in staggered, with some taking well over a YEAR to arrive. Of course they blamed in on the manufacturer and Covid. Upon arrival and install, the installation "professionals" at First Coast Supply damaged my brand new custom cabinets. I had to have them repainted. Then, when it came time to ensure that I had indeed received my extended warranty, I learned that I did not have the extended warranty as agreed due to not "selecting" this and filling out some form. This was the first I heard of it and I certainly never received the form. First Coast supply had over a year to inform me of this and never did. First Coast Supply has essentially placed the blame on me and is refusing to do anything about the situation. Their response is "we cannot do anything about it." Some much for customer service. This is the second full kitchen appliance package I have purchased from First Coast Supply. I would highly recommend avoiding this business for any of your needs. They are happy to take your money and then when they make a mistake, they blame it on the customer and refuse to make it right. Don't make the same mistake that I did.

I had to write this. Trying to do business with these people is frustrating. I've spent…read moreliterally, tens of thousands of dollars since 2009-10 through 2025, but it's frustrating dealing with these sales people. Marissa in particular. How does she keep her job? I've purchased all my kitchen appliances and 2 Bidet toilets over the years. They have a great showroom and I wanted to give them MORE business just this week but Marissa never, NEVER calls back. I'm done, I'll spend my money elsewhere. The owner obviously makes tons of money to not want my business.

As a general contractor, The Cabinet Shoppe is not only the company I sent our clients to, their…read morework is so good, I used them in my own house. Their products, installers, and craftsmanship are second to none. They are true professionals from top to bottom and it shows. If you want the best, these are your people.

I recently remodeled my kitchen to sell my home. Marion (designer) was absolutely wonderful. She…read morewas able to give my kitchen a simple but elegant look and chose thoughtful upgrades that added pizzazz without being overdone. Paul (project manager) had everything perfectly organized. For a type-A, control freak like myself, I was totally blown away by how prepared and precise he was. I didn't need to worry at all. David (installer) was just fabulous. He was methodical and also very precise. They had everything under control and I was able to be confident that any issues would be resolved. They are people that I did not mind having in my home. I totally trusted them and enjoyed their company. Out of all the contractors that I had in and out of my home, The Cabinet Shoppe will be tops on my list to use again in my new home. I have no qualms recommending them to anyone....I already have passed their name on to multiple friends. They are good people. And by the way, our countertop contractors were impressed with the cabinetry and how beautiful AND sturdy it was!

I won a expandable shower head from Noland and the product was awesome and the experience dealing…read morewith them was even better. You will not be disappointed. Their showroom was great and they went out of their way to get my winning shower head to me even offering to bring it to me if needed as I am a caretaker for my elderly mother. Check them out for all your plumbing and fixture needs

We recently purchased a home that needed to be completely remodeled. We visited Noland because it…read morewas in the location that a different plumbing supply company had previously occupied that we had purchased products from. We purchased all of our plumbing and fixtures from Noland because of Patty's (Patty works in the showroom) tireless attention to detail and follow up. I love all the products we used in our home from Noland (kitchen and bathroom faucets, jetted tub, toilet, kitchen sink, towel racks & rings, toilet tissue holders, robe hooks, "raw" plumbing fixtures (drains, etc.) & more! The entire Noland staff was helpful, but Patty went above & beyond!

Great People to work with. Extremely knowledgeable about different products ( granite, marble,…read morequartz) how to maintain them and what would be the best for your family as this is a long term investment.

The staff is very knowledgeable and amazing to work with. They will answer all of your questions,…read moregive you great suggestions and make your project dreams come true! You are guaranteed to have a fun experience working with such great people.

Was looking for granite for an outdoor kitchen and after an online search found Champagne Stone. I…read morewas hoping to find a remnant and they not only had plenty to choose from but they had pics on their site. Their price was the best, $45 a sq ft for a level 2 complete with tax and installation. Joe, Jody and the installers were a pleasure to work with. Highly recommend.

From the owner: Stone Fabircation and Custom Countertopsread more

We bought over $70K in appliances for our new home. Multiple problems and very difficult to get any…read morecustomer service. E-mails get a reply of 'We will get back to you' but they never due. Our Sub Zero fridge ($20K) has dents in the stainless and missing trim piece. 10-12 months latter still no repair has been made.

From the owner: Ferguson is an industry leader in wholesale plumbing and wholesale heating and cooling supply…read moreproducts. Make your local Ferguson in Jacksonville, FL your trusted partner for premium plumbing products and HVAC equipment, including repair parts, tools, operation supplies and more. In addition to providing professional HVAC and plumbing contractors with equipment, parts and supplies, our knowledgeable associates can also provide on-site trainings and full-service solutions.

BUYER BEWARE - These people are not trust worthy. They took our money, performed substandard work,…read moreand installed a lower graded granite than that selected, broke the granite as it was being installed, damaged private property, and then left the job incomplete. We FULL PAID for the cabinets in January. They are not professional. They were unable to complete our project. We made every possible attempt to get them to honor the agreement but after SEVEN months the job remained incomplete. We ordered and paid again for the missing cabinet pieces that North Florida Granite was paid but refused to deliver, AND we paid another contractor to repair and install what was remaining on the job. They told us we would receive reimbursement for the installation costs since they couldn't figure out how to get it done. Lies! So after paying top dollar: we have scratched cabinetry, the wrong, rough, cracked, and improperly installed granite. North Florida Granite are NOT professionals, NOT punctual, NOT responsive, and they aren't even cheap. Run away.

Very welcoming and were very thorough in their explanation. Great showroom and made sure to walk…read moreyou through any questions!

The best kitchen cabinet supplier. Second to None! Quality product, and best serviceread more