From the office to the crew, super respectful, kind , prompt and hard working family business…read more.. thank you !

UPDATE: Yesterday was part one of the install and the team sent out was fantastic! They arrived…read moreright on time and within a couple hours had the new counters in the kitchen. We added a new bank of cabinetry in the breakfast nook- that slab will be ready soon and they will be back out. My house has some odd angles- and the kitchen especially- I am so happy with the attention to detail with the install and how gorgeous the quartz countertop is! Excellent pricing too. And they were accommodating to us having to reschedule the install because of a damaged cabinet. Great communication, customer service, product and craftsmanship!!! This company came HIGHLY recommended by both my flooring guy and someone I know in the cabinet business. John and I went in to browse their inventory and get a quote. Now- I will say, we went to a different company that had a much bigger selection- but the prices were easily doubled. I am waiting to get one more quote before deciding- but the price point here really has me wanting to go with them! The young lady who took us around explained the different tiers in pricing and the difference in materials. I wanted quartz- but was open to looking at granite. John and I found a middle ground- seeing how what he liked was not what I wanted and some of my taste was not what he wanted. We narrowed it down to one and I anticipate going back in to look one more time before choosing and accepting the quote. Word of mouth is simply the best way for businesses and I fully trust the 2 who advised me to go see Diego here!

I had a quartz countertop installed and about a year later it cracked in two different places. I…read morecontacted Andy multiple times along with my general contractor. When we finally got a response, it was I'll send you a quote for a new one which my GC nor I was ok with. We asked him to send someone else out to at least look at it. After his installer, Steve, who is great, came out and witnessed the cracks and agreed that this should be replaced at no charge, we never heard back from Andy. Again, my GC and I have followed up via email after email and voicemails and again, he said he can quote us a new one. No effort, no apologies, nothing. I've put many many countertops in over the years, never had one crack or even fail. Empire Surfaces could careless. Notice that 3 of their 5 star reviews are at the same time they received 1 star reviews. This is a 2 star company at best based on my experience. I highly recommend going elsewhere.

I've used Empire over the years to complete several countertop projects (Kitchen and Bathroom). I…read morekeep coming back to them for my business because they are professionals - they are on time, measure correctly, and have excellent attention to detail. Andy and the rest of the team at Empire work hard to make sure that you, as a customer, are always satisfied with the work. I give them my highest recommendation!

I had to write this. Trying to do business with these people is frustrating. I've spent…read moreliterally, tens of thousands of dollars since 2009-10 through 2025, but it's frustrating dealing with these sales people. Marissa in particular. How does she keep her job? I've purchased all my kitchen appliances and 2 Bidet toilets over the years. They have a great showroom and I wanted to give them MORE business just this week but Marissa never, NEVER calls back. I'm done, I'll spend my money elsewhere. The owner obviously makes tons of money to not want my business.

I ordered my appliance package through salesperson Don. Was offered, in writing, the option of…read morereceiving a monetary refund or an extended warranty if I went with a current promotion. I chose the extended warranty as I had spent a great sum on the Wolf/Subzero package that included a total of 7 appliances. The extended warranty offer was the deciding factor as to why I purchased this particular package. The appliances came in staggered, with some taking well over a YEAR to arrive. Of course they blamed in on the manufacturer and Covid. Upon arrival and install, the installation "professionals" at First Coast Supply damaged my brand new custom cabinets. I had to have them repainted. Then, when it came time to ensure that I had indeed received my extended warranty, I learned that I did not have the extended warranty as agreed due to not "selecting" this and filling out some form. This was the first I heard of it and I certainly never received the form. First Coast supply had over a year to inform me of this and never did. First Coast Supply has essentially placed the blame on me and is refusing to do anything about the situation. Their response is "we cannot do anything about it." Some much for customer service. This is the second full kitchen appliance package I have purchased from First Coast Supply. I would highly recommend avoiding this business for any of your needs. They are happy to take your money and then when they make a mistake, they blame it on the customer and refuse to make it right. Don't make the same mistake that I did.

After reading the positive reviews of this local granite company and getting a really reasonable…read morequote we didn't even end up shopping around. I've dealt with four or five shops in the past back in NY so I was familiar with pricing and the process already and felt very good about this place after going in to view samples. They came out right away after we submitted our deposit to template and didn't even require the old counters to be off in order to do so- awesome so we didn't have to go without counters and a sink for any amount of time between template and install!! They came back the following week to install. It was a very fast and efficient process. Everyone we dealt with from Crystal in the office to the template man to the installers were timely, friendly and helpful. We are very happy with the quality of the work done and were especially thrilled they were able to make the large sink area in one cut with no seams. I'd recommend this shop to anyone!

We had a great experience Crystal and her crew took great care of us. They were fast,…read moreprofessional, they told us for the sizes we needed remnants would be the most cost effective. They had a large selection of remnants we made our choice on a Monday and by Friday they installed our countertops and they look great. The crew that did the installation was very professional, clean, and very fast. They even gave us some advice on countertops that we are going to replace in the very near future. If you are looking for someone with reasonable pricing (by the way) they were about a third less than anyone else, fast service, and great service these are the people you need to deal with.

Highly highly recommend Shaker Cabinet Guy!! Ryan and his team were great to work with, very detail…read moreoriented and timely. We are SO happy with our master closet!

The Shaker Cabinet Guy is the company you want! I highly recommend these guys for your cabinets…read more The cabinets are high quality. We selected Dover Essex in truffle color and you can't find this beautiful cabinet color anywhere else. They are easy to communicate with and they respond in a timely manner. In creating our beautiful kitchen they also gave great suggestions such as open shelving to open the space to the left of the hood vent and a waterfall countertop that adds a classy look. I would never of thought to do this. I am grateful for the design suggestions. If you are looking into remodeling I would highly recommend The Shaker Cabinet Guy!

I had my kitchen cabinets refaced and new inserts to make my space more usable. I could not be…read morehappier with the end product. My cabinets are beautiful and the workmanship is excellent. The guys are wonderful to work with, very responsive and delivered as promised. I highly recommend this company

I got a quote for this place, the person that I talked to was very nice, however their prices was a…read morelittle bit spice to reusing my existing Cabinets. Me and wife decided to postpone the project and exploring other few options before we make it a decision. Should I contact them again? Maybe, and that's only because of the Customer service. Customer service was nice this time, but price was a little bit spice. Good luck on your project

My experience with Jacksonville Countertops was nothing but A++. From estimate, to measuring and…read moretemplate, to installation, Chris have been always on time. He listens and works his magic to make sure I am absolutely happy with my slab/sink selection and his installation. His price is better than both HD and Lxxe's. Plus, I get to pick out the granite I like by looking at the actual slabs instead of a sample square. With the latest technology, Chris was able to precisely fit this L shape countertop with the sink cutout as 1 piece. Countertops came out more beautiful than I expected. I am 100% recommending Chris and his team for your countertop project.

Thanks so much Chris! Great work, punctual and professional. Very happy- will use again when we…read moreremodel other areas!

There was a manager who gave us a mean look, and a sales guy who took a long time to get warmed up…read moreto us. Honestly if it was just me I would have walked right back out, because they seemed disinterested in us. Might be a good deal? But lacking customer service.

I had a very good experience with cabinets to go in bluffton South Carolina with Martha. My custom…read morecabinets are awesome. I'm am extremely happy. my BIG problem is some of the hardware that was ordered was not a correct fit for the cabinets. I was told I can't return them because it was a custom order. I have 4 12" brushed gold handles that cost $167.00 apiece still unopened and in the original box I have no use anywhere for them. it doesn't make since they can't be returned. That is $667.00 I have lost. can you help me. This is not right