I would stay far away from this guys. For starters this was a very expensive granite and the cost to have the two slabs fabricated and installed was around 14K. They noted that they are around 7 days from template to installation. They completed the templates on 5/13. I expected at the very least to have the granite installed before 5/23, the long weekend, which would have been 10 days, so we can get our kitchen back together. No communications after templates were done, I had to continually call them to find out what was going on. I have their email that states typically 7 days. They contacted me and told me the earliest would be 5/27, the following Tuesday after the long weekend. The morning of 5/23 they called me and stated they cut a gauge in one of the pieces 14" long by .375" wide. They filled and polished it and wanted to see if we were OK with that, we were not. It stood out like a sore thumb. They then suggested to change were the seem is, to a more visible location, to accommodate using the same slab because they said they were not able to get another slab from the same place we bought the granite. So they sent us on a wild goose chance to find the same granite but not the same lot. We were fine with it. They then called us and said they were able to get another slab from the original company from the same lot. It came from out of town. I went down to look at it and it was fine. I called the granite company today 5/24 to verify it was the same lot and they verified it was and stated that they always had additional slabs from the same lot. They have no idea why they would say that especially when they called late Thursday night to verify. Why the games? Because they did not want to incur the cost of buying another slab. I asked if this still was going to be installed on 5/27, Tuesday, since everything was done except that one piece and they said no. I said then Wednesday and they said they can't tell me until Tuesday morning. How can they not tell when it would be installed and why not Tuesday let alone Wednesday when it was their fault not mine. So you would think they would do anything to meet the original installation date. But that was not happening and they couldn't even give me a date. I then asked to speak with the owner Diego and the salesperson said she would call them and call me back. She did and said they were not available to speak with me and we need to wait until Tuesday morning that is the best they can do. How are they not be able to pick up the phone and speak with their customer and take accountability let alone not confirm an installation date. I told them that we have a terminal ill person on hospice in the house, before this even started and again on Friday and they just don't care. They don't care that they put us off and don't care that they are putting us out. This is not a reputable company, any other company the owner would have called and make sure we hit our original date. Think twice because I haven't even gotten into the lack of communication except when it comes to payments, then the communication was fine. read more