It's helpful to know a good dentist, doctor, and yes-- a mechanic. We frequently need services provided by one of these professionals. I used to take our car to the dealer but I've found a replacement.
Ask for Aric: The main mechanic Aric is a kind man who provides honest and clear information about the services that your car needs/does not need.
Services
We have taken our cars for services as basic as oil changes and air filter replacements to major work such as hose replacements, etc. Call ahead and describe your car problem to Aric and he will let you know what to do. Ask Aric about his estimate of length of time of work-- he will inform you what day/time would be best if you are looking for a certain time frame to have your car ready by.
Prices: The rates for services seem "just about" what I should pay for. It's not super cheap or super expensive. It seems "just right" in the rate they should be charging.
Other thoughts: If/when you arrive to the location, it's the first "garage" on your right hand side as you enter from Reseda (whether coming in the north or south direction of Reseda. I think that it's probably "Suite A"). You will notice that there are many "garages" of what appears to be different car-related shops. Parking and space seems cramped but I have not had any challenges of finding a spot right next to their shop or in their shop area.
Understand that this is not your "dealership" type area where there is free coffee, free wi-fi, a tv, etc. If your car requires lots of work, I would have someone either drop you off and pick you up later as there aren't retail stores, coffee shops, etc. around the area. There are a handful of restaurants around (Chinese, Vietnamese, and Mexican). Also, there are some thrift shops on Sherman Way-- a little southeast from the shop (about a 5 minute walk). There are other random stores on Sherman Way in both directions (north/south).
One suggestion is to either request for them to call you with a time estimate or you should call and check-in to see when your car will be ready by-- if/when your car is getting a lot of work done.
Hope ya find a good mechanic! read more