Services requested. Quality. Priced right. No pressure into…read morenew services! Thanks a lot

I took my vehicle to Becker Tire now Stress Free Auto Care expecting routine, professional service…read more Instead, I experienced carelessness that led to serious damage and a complete refusal to take responsibility. I dropped my truck off on Saturday, March 14th at 9:00 AM. Around 2:30 PM, I received a call that the four tires I requested to have replaced was ready for pick up. After paying $1,061.57 for the tires and labor, I drove off the lot only for my truck to begin violently shaking, forcing me to pull over immediately. I contacted my husband, who came to assist, but the truck was undrivable. I returned to Stress Free Auto Care and explained the situation. At that point, my husband was already waiting for a tow truck. Instead of addressing the issue, we were told they were closing and would not inspect the vehicle until Monday. I could hear the mechanic complaining that he was tired and didn't want to wait around when the manager went to speak to him. I specifically asked if anyone actually drove my truck to test it and was told no they did not road test it. Obviously. Due to the poor customer service and urgency of the situation, we had the truck towed to Toyota of Orange. After inspection, we were informed that the lug nuts had been grossly over-tightened, three were broken and one was missing entirely. This was not a minor mistake; it caused significant damage to the wheel components and created a serious safety hazard. Proper torque is a basic standard that any competent shop should follow, yet it was clearly ignored. No one from Stress Free Auto Care contacted us at any point the following week. After Toyota kept the truck for a week and a half, we were left with a repair bill of $3,332.03. My husband sent a certified letter to Stress Free Auto Care, including documentation of the damages and requesting reimbursement. The manager eventually responded, offering to reimburse only the cost of the tires without acknowledging the additional damages or expenses incurred. As a result, we have filed a lawsuit to recover our losses. I strongly caution anyone to use Stress Free and to choose a business that values safety, accountability, and professional standards.

I called a few hours before due to an issue with my tire and the staff told me to bring in my car…read morebefore 5:00 pm. I took my car in and the person who assisted me in the front was great! He checked my tires and noticed the issue right away! The guys got it taken care of. About an hour wait but Great service!

I had a really great experience at America's Tire. I came in a little after 5pm, not long before…read moreclosing, expecting it to feel rushed--but that wasn't the case at all. There was a short wait at first, but once it was my turn, the employee who helped me was very friendly and professional. He introduced himself and took the time to explain everything clearly. He let me know my spare tire needed to be replaced, pointed out a screw in one of my tires, and explained they could patch it for free. I really appreciated that he also reassured me that the rest of my tires were still in good shape. The wait time to get the tire fixed was reasonable, so I stepped out to grab dinner nearby and came back later. When I returned, another employee updated me right away and let me know my car would be ready in just a few minutes. Overall, the service was efficient, honest, and friendly from start to finish. I left feeling confident in the work they did and really satisfied with the experience. I'd definitely come back and recommend this location.

You found it - no more searching for a great honest shop…read more The guys here are friendly and down to earth, quick to take action and resolve them. Easy in and out. Plenty of parking, fast and communicative. I had a patch done on a foam tire and rotation. I will buy next full set from them.

Art and his team came through again! I came in during the last hour on a busy Saturday with a nail…read morein my tire. They ordered a replacement for Monday, and I was in and out in under an hour when I returned. Back in June, Art also patched a tire for free shortly before closing. They're straightforward, honest, and consistently take good care of me. Really appreciate their service!

So initially, I left a not so good review, but my opinion has changed! I visited the shop on…read moreThursday afternoon because I needed two new front tires. The tires I needed were not in stock so they ordered but they came early Friday morning and my car was ready by 10 AM that day. I picked up on Friday but after leaving shop and only about 2 miles away my tire sensor indicated my tires were low. I called the shop and they said it was probably a misread. They did offer to have me bring back to check, but I was stuck in late afternoon traffic and it would've been inconvenient to return. I simply filled tire back to normal and headed home. Unfortunately, on Saturday I got the alert and tires were low again. I tried to call the shop again, but they are closed on Saturday and Sunday. So I filled up again and made it home. On Sunday when I headed to church about a mile from my home I got the alert again! Filled up after church and then later went to family's home about 7 miles away. When we came out that evening to go home tire was completely flat. My cousin had to take me home and I left my car at her home. Today Monday morning. I had to call AAA to take me back to Anaheim Wheel & Tire, which was 23 miles away because car was in Chino, not Anaheim. Unfortunately, this cost me $180 because I only have the basic plan. When I arrived back at the shop today, it took them 5 minutes to determine that the washer on tire valve was worn. I was greatly upset for all the time, inconvenience and cost when it should have been a standard process to check that upon installation of new tires. I requested assistance with cost and initially they refused, but later I was reimbursed for the tow! Despite all the inconveniences this weekend, Anaheim Wheel & Tire did come through and my car is now up and running again.

I came in to have a old set of tires changed to my new wheel that had a used tire and they denied…read morethe service claiming they do not do that to be more precise i have a old set with brand new tires that i do not use for in case of emergencies and i wanted to swap one of the new tires to a old wearing down one that im currently using and they denied it and customer service was not the best

Went in for a flat tire, great and extremely quick service for a really good affordable priceread more

You want to get overcharged you want to get scammed, go to this place. I called them and asked for…read morethe size of my tire the said $30. And then when they saw the car i drive the employee said in Spanish "No mames, le hubiéramos cobrado más a este vato." Not knowing i'm a fluent Spanish speaker. I stayed quiet and didn't say anything. And when they were done and it was time to charge me and he said $80. I said no then the owner came and told me they charge $70. I said well he said $30 on the phone and now trying to charge me $80 and you're saying $70. Moral of the story they're liars they take advantage of you depending your gender or your car. Don't send your girl there they'll up charge her.

Javier was very helpful with my Alignment and new tire recommendation. I appreciate his…read morehelp...........

Excellent experience with Armando. Called for a price and it was the lowest around. Drop off and…read morepick up went great. I will be back and will refer others to this location. See Armando.

My mom had a flat and they were very honest about pricing, asked me to check if the dealership had…read morewarranty and sold us a very reasonably priced tire and very reasonable service prices. Everyone is also very friendly and service was very fast. Just be patient in line if they are having a busy day.

Had a nail in my tire, showed up as a walk-in and they had me out in 25 minutes out the door. This…read moreplace is awesome.

Jose was a big help. Good customer service .very polite and…read more professional.Tires are a reasonable Prices.

I was greeted by a new employee today Kevin. He was very kind and accommodating. Come to find out…read morehe's the new manager. Hector worked on my car today and when I went to thank him he took the time to tell me what he did. Thank you for making me feel comfortable and being upfront on what services I needed to do today.

I've recently had my BMW brakes fluid serviced (flushed) at this place. I've started a request…read morefrom Yelp; they responded within the hour and provided a very competitive quote. My appointment was smooth, Tam, the front desk (owner?) was pleasant and professional to deal with. The shop is clean and service was fast. I'm very happy with their service and will return for future service needs.

I've been coming to this shop for over 10 years and have always had a great experience. They've…read morehandled everything from my regular oil changes and tire replacements to routine maintenance, and I've always felt confident leaving my car with them. The customer service is excellent, the mechanics are knowledgeable, and most importantly, they're honest and trustworthy. They also provide great value -- fair pricing, quality work, and no unnecessary upselling. It's hard to find a mechanic shop you can truly rely on, and this is definitely one of them. Highly recommend! Thank you to Richard, Juan, Miguel, and Abraham!

I'd just bought a new set of tires for my car from Costco, but they don't do wheel alignments…read more Looking on Yelp I saw Tire Outlet in Fullerton and all the positive reviews they have, so I decided to give them a try. I made an appointment online for 2:00pm on a Tuesday. When I got there, I learned that they were a bit backed up and it would take between 1.5 and 2 hours. I understand how things like that can happen, but I didn't want to wait that long so I asked when might be a better time, and they said at 8:00am I'd most likely be at the front of the line, so I arranged to be there the following morning. Sure enough, the alignment only took about 30 mins. Tony gave me a printout of the measurements before and after for my car so I could see exactly what had been done in terms of camber, caster, toe, etc. for each wheel. Overall, I was very pleased with the whole operation, thanks to Tony and Miguel for their helpful and friendly assistance. I'll be sure to check out Tire Outlet the next time I need new tires!

The smartest thing I did was following the recommendation for the set of 4 new tires that Mr. Tony…read moreGarcia sold me. I simply asked him for the best tires that they sold for the best price. The BF Goodrich Trail-Terrain T/A-245/70R16XL-111T. With the 4 wheel Alignment and of course the Road Hazard Warranty. (No Brainer) for both. The drive home was absolutely amazing on and off the freeway. The steering was immediately impeccable. I could feel the grip of the road through the turns with total ease and control at any safe speed. Truly the best tires I've ever had. And being on sale saved me over $300.00 on just the (4) tires and over another $200.00 on the Alignment and Warranty. I shopped around for the very best deals. My best friend recommended me to try out the Tire Outlet US Fullerton. Mark was right! This was worth the drive coming from Long Beach. Tony Garcia... You are "The Man!" Also, the reception from your staff was fantastic! No waiting for service. They immediately started on the Alignment and then the tires were shown to me while I was watching a movie in their large very clean comfortable lounge. Awesome tires! Top rated! Thank you so much for everything you've done for me and my KIA Sorrento. This is the safest my car has ever been! Thanks to you! If you're looking for the most knowledgeable, honest and reliable people to service your tire needs, this is truly the place to bring your car. I highly recommend Tony Garcia and the Tire Outlet US Fullerton. I will never shop anywhere else for tires.