What an industry! I was up north with my family for the weekend and came home to standing water…read morethroughout the first floor of my house. My first call was to a plumber for help. Before the plumber even arrived, three different restoration companies showed up at my door. The strange part? I never called any of them and nobody told me anyone was coming out. I did overhear one of the technicians I allowed in for a "free evaluation" on speakerphone with the plumber asking if a $2,000 finder's fee sounded reasonable. I kept my mouth shut but it definitely raised some red flags. I listened to all three companies separately and then decided to do some serious research online. While some companies have plenty of glowing Google reviews, once you start looking at other sources like Yelp, the Arizona ROC, and the BBB, the picture can look very different. Consider this a friendly warning to homeowners: do your homework. After digging deeper, I was fortunate to find ASAP Restoration. One thing that immediately stood out is that they do not work referral deals with plumbers, do not pay kickbacks, and do not play games with deductibles. They simply focus on doing the job correctly. The team was extremely professional. The mitigation/demo crew handled the water damage quickly and thoroughly, and the reconstruction team has been excellent. We're now about 90% finished with the rebuild and everything is coming together great. I just felt the need to share my experience before heading out for spring break. If you ever find yourself in a similar situation, take a breath, do your research, and call a company that focuses on integrity and quality work. For me, that company was ASAP Restoration.

I wanted to express my sincere gratitude for the outstanding customer service and honesty you…read moreprovided. Your efforts saved us more than 50% compared to other companies' estimates for the exact same scope of work something we're still amazed by. The third-party consulting firm was equally impressed with the quality and professionalism demonstrated by your crew. Please extend our thanks and appreciation to your technicians for the marvelous job they performed. We truly value your commitment to excellence and integrity, and we look forward to working with you again in the future. Overall the best prices I could find for full house restoration service.

Highly Recommend 1-800-Water Damage…read more After trying two other companies, I realized 1-800-Water Damage should have been my first call. I had tenants move out without informing me about a water leak in the guest bathroom, which led to water damage that could have been prevented. To make matters worse, despite my lease stating no smoking whatsoever, the property had a lingering smoke odor--and even an extracurricular smoke odor--that I couldn't eliminate no matter how many times I treated the house myself. The team at 1-800-Water Damage was professional, thorough, and efficient. They not only addressed the water damage but also tackled the odors that had been impossible to remove. Their advanced cleaning techniques worked wonders, leaving the house fresh, clean, and ready for new tenants. I appreciate their attention to detail and dedication to getting the job done right. If you're dealing with water damage or stubborn odors, don't waste time trying other solutions--just call 1-800-Water Damage first. They saved me a lot of stress and made the property feel like home again.

[Revising from 1 to 4 stars.]…read more After my initial review here, I appreciate that Dan reached out to me. He apologized and asked whether the work still needs to be done. It's not easy to do that, so I respect him for it. Dan asked if I'd still be willing to consider an itemized quote from him for the work, and he sent a detailed one when I agreed. Then there was a long delay on my part, but when I finally accepted and signed the quote, he was on-site within a week and finished all the restoration work in 1 day.

Hi! hope you read my review first before calling other companies in fixing your water damage issues…read moreand leakages. Let me give you a summary of what you will be your experience: 1. Nesur consults you, works around your time 2. The most budget friendly youll ever get 3. His advice, take them. He his way around stuff. 4. Cleanliness is top notch. 5. Covid19 friendly. All has masks. 6. Did I say budget friendly? Here is my full review: In the midst of this pandemic, we suffered leakage in our bathroom twice. And twice, restore master was there to do their job. I cannot tell you how much the owner has helped us. First, he went with my schedule. I am a frontliner and I sleep in the day, they accommodated that. Secondly, we the guys that work for him were so neat that they cleaned after themselves. More importantly, Nasur put up with my questioning and inquiries throughout the process. For someone who deals with patients and family members that ask a lot of question, I knew Nasur did a great job in answering mine. Their pricing is very competitive and he works around your budget. I also appreciate that he comes to your house himself to assess the issue first then let his employees do the job later. This shows his dedication and committed with his own company. Furthermore, his advice in regards to other stuff such as what other companies to use as carpenters, plumbers, and other utility guys is invaluable! Not to mention, I searched for two days before setting with Nesur. Other guy wanted to rip off my entire wall for a small spot of leakage. Nesur thought that was obviously adding more bills for them. Another wanted to rip off my insurance. Nesur also knew that was a rip off. I tell you, this guy knows all the tricks that others bestow to consumers who are in dire stress. That is why I trust him, that is why I choose their company. Here is my advice, is you need restoration and any kind of water damage call him! Tell him that this review has made you connect to him! I would put my google reviewer reputation in line with this review. I stand firm that they are the best on what they do. Final thoughts, do not hesitate on calling them for any problem. Ask for Nesur, he usually answers his phone call. Leave a voicemail. Call him first before you even think about calling the other guys. I just saved you headaches and ALOT of money by recommending this guys! P.S. I fairly make reviews now because of time constraints and ofcourse since its saturated now, but I want to make sure they get the rating they deserve. So here a review from a former four year elite. Stay safe.

The owner Nasur Curi literally had the balls to stand in our kitchen and imply that WE had…read moresomething to do with the damage from their people damaging our counter when they reinstalled our dishwasher after assessing a water damage leak. Why? Because we didn't call for a week after it was installed. Wow. That's so long after the install. Because normal people bend over in their dishwasher and notice discrepancies right away all the time. I'm 6'1. I'm not going to see the top screw and how your boys cracked our cabinets right away unless I get on the floor. Nasur had the nerve to say to me, "Look at it from my shoes." No I will not. Look at it from MY shoes pal! Your boys f'ed up our cabinets and you are so disrespectful that you imply that WE did it. Screw your perspective! When you've done nothing wrong, you have nothing to hide. You, Mr. Curi, do have something to hide. The dishwasher was installed crooked and his people cracked the frame of our counter. He told my wife "I drove all the way out here from central Phoenix." Nobody cares how far you drove. We are the customer. You run the business. That's what you're supposed to do. He told my wife his guys took pictures of the screws being back in. We demanded to see them. And did we get to see them? No. What's the matter Nasur? Never tried to BS a woman with a brain? I took the picture attached. This is the top left side of the dishwasher. Then he admitted the screw on the right side was loose but according to him, loose screws don't fall out and apparently dogs don't eat screws also according to him. Your boys showed up on a Friday and struggled to get it out and never assessed the damage under our wood floors. They told my wife they'd come back on Monday and put the dishwasher back on crooked. Did they show back up on Monday? Nope! Gee, I wonder why. Could it be because you damaged our cabinets putting the dishwasher back in and didn't want to deal with it? I have $100 that says the pics Nasur took while he stood in our kitchen and insulted us in our own home will have the time stamp changed to cover his ass. This guy is a crook. I don't care how many years of experience you have. If you accuse a customer of basically fraud, you need to work on your people skills. I'm definitely telling every person I know about this garbage service we received. Go back to whatever hole you crawled out of in Central Phoenix and accuse someone else in their own home. Absolutely disgusting. Also reporting to the BBB.

Extremely satisfied with my experience! Aaron (I think that's the owner), personally walked me…read morethrough the million questions I had. I had no idea where to start- I've never had to deal with mold before, besides maybe some old socks haha. Would recommend!

No follow up, ignores customers, refused to provide hard copy of work authorization and they wanted…read moreme to sign a blank work authroization. Very shady

Like most people I never planned for a plumbing issue. One day we found mold at the base of a wall…read morebehind the shower and determined quickly we had a leak in the shower control valve. Only nine months ago we had new tile installed and it worried me we would have to rip some out to make this repair. Good Times Plumbing came to the rescue and I was really happy with their work. Our technician, Brandan, was professional, knowledgeable, and polite. He showed me exactly what was going on and relieved my worries when he told me he was able to fix the cartridge without messing with the tile. He also gave me great advice on the mold, remediation and made sure everything was buttoned up exactly like I wanted it. The entire process with Good Times was pleasant and efficient. From the very moment that we set the appointment, they kept me informed through text messages and made great use of the technology, including pictures and an emailed receipt. I would highly recommend them for your professional plumbing needs. They give you three choices on what level of service you want to pursue, but they'll work with you to make sure you get the right repair for your specific need. Well done!

I had a corroded and leaky supply line on my water heater. I don't have a plumber in the family, so…read moreI did a little research online and came across Good Times Plumbing. The reviews were really good so I decided to give them a try. They were able to fit me in on the same day while accommodating my schedule. When the technician, Brandon arrived, he was very pleasant and knowledgeable. We discussed the issue and he provided me with some solutions and pricing. The work described sounded like a thorough repair and the price seemed fair to me so he got to work. When he was done I was very pleased with the quality of work performed. Brandon left the area cleaner than it was before he started. The payment process was easy and pain free. I highly recommend this company if you want good quality work done.

I had PaulDavis come out for some emergency services ,I had a toilet over flow the guys that came…read moreout and helped me where Derek, Edward and Jose . They extracted all the water .Marked out all the effected areas , took pictures for my insurance claim . They where all very friendly and courteous..They explained the process to me and told me what to expect . Great Guys , thank you guys for all your hard work .Would highly recommend.

Derek and Dee came to the apartment complex I work at to do some emergency services for a sewer…read moreback up . They where very friendly , professional and informative about the process and answered all my questions .I would highly recommend PaulDavis an especially Derek and Dee . Thanks again guys for all you do and most importantly the great attitude you have while doing it .Thank you .

I had a very good experience with NuRoof. Aaron and Alex were professional and responsive to my…read morequestions and my request for pictures along the way. I have a 2-story home with a steep pitch, so I am not able to get up there myself, but I still wanted to see the progress and finished project. I am happy with my new roof and the 10-year warranty. I would gladly recommend them.

Brad, Alex and team were very efficient, timely and friendly. The price was fantastic for all the…read morework their team provided along with a long 10 year warranty. Would definitely recommend this group.

If you want them to call you multiple times a week and ask if you would like to use them, this is…read morethe place for you. I told her I was not ready and I would contact them when it was convenient for me. She did not respect that and continued to call. I told them to close out my account as I would not be moving forward with them. They. Still. Called. Blocked. Referred by insurance company. What a joke.

Would give a zero if I could. This company was assigned to my grandmother by her insurance when her…read morehouse burned down due to an electrical fire. Well not only did they not keep any of her stuff that could be salvaged despite telling her they would they also prolonged her re build more than once. It only got done because my grandmother was no longer going to be funded a place to live by the insurance anymore and she told them to either have it done or not because she is moving in on the finish date they had given her prior. They also constantly had management up and disappear leaving new people to constantly run things. They sucked at communication and the only time they were good at it was when my grandma needed to pay them. They did awful work on the house. Cheap stuff and awful builds. We have had so many issues with the house already that it's insane. They literally forgot to put insulation in half of the attic. Like how does one forget that. We still currently have issues but the contractors no longer respond to us. They ghosted us despite us being warranted. This company is not professional and lacks work ethics. Would not recommend this company. Find your own personal contractors if possible, don't go off of your insurances because 9/10 times they will refer you to the ones that benefit the insurances in costs over your own benefit.

UPDATE: On Google Reviews, the owner responded and dismissed quite a bit of the review including…read moreassuming that I was a disgruntled ex employee. Which seems kind of funny because why would you immediately believe that I was an ex employee rather than a previous customer. Seems rather silly when they knowingly hired sub-par subcontractors. I'm providing my response below: I trust the owner will be able to identify who I am since they've needed to return on more than one occasion for warranty work. The owner's assumption that this is a fake review is inaccurate. They are well aware of our project since we have had numerous warranty issues that they've had to come and fix. I was told my review was read and acknowledged. I was told the former project manager was a "dirtbag" and a "car salesman". I'm not sure why the owner is acting as though this review is inaccurate. I was also told that the subcontractors that were assigned to us are no longer with ACR. I find it kind of disappointing that the owner chose to discredit this review rather than just take accountability, especially being dismissive about the paint brush comment. Nothing in this review was rude or subjective; all based on facts -- most of which his employees have shared with me. Nevertheless, I fully expect the owner to go on the defensive to my edit as he has on all the other reviews. He is well aware of our project, the firing of our PM, the subcontractors that were assigned to my project, and the sub-par work done in my home -- which the person who completed our walk through commented on.

This company is amazing. I call them for everything! Plumbing, electrical, remodeling, etc... I…read morecalled them to fix my bathroom... they remodeled my bathrooms in 2 weeks. I called them to repair my house, and they handled it the same week at a decent price. I just moved out of my house, and during close, we encountered a plumbing issue... THEY ARE COMING OUT RIGHT NOW!!! . Just hire them to do everything for your house. Don't let anyone else touch it.

Chris was absolutely amazing! He had great communication, amazing pricing, as well as skilled…read morelabor. Use him for any carpet related issues!

First class service, On time, fair priced and keep you informed about what the job requires…read more I highly recommend Chris for your carpet needs. DennyLord Gilbert, AZ