I asked for a quote to paint a couple parts from my Harley motorcycle (gas tank, front fairing, and…read more2 small side covers). It took forever to get a reply. When I finally got one, the quote seemed outrageous! When I asked for clarity on it, or at least what other options there were (like wraps), I got no response.

Great customer service, honest, efficient and fairly priced! Did a great job fixing the paint on my…read moreold truck, matches perfectly!

Got me right in and we're very helpful in letting me know what was going on with my vehicle.read more

Rarely do I take the time to review a company, but after my experience with this company I felt…read morecompelled to share with others, that they might not make the same mistakes I made. I had the unfortunate experience of being involved in a motor vehicle accident that was "not my fault". I initially felt fortunate that it wasn't my fault and the other party would be responsible for the repairs. My vehicle was brand new, only having been driven for 2 months with limited miles. I called the dealer that sold me the vehicle and they recommended Cope Collision for the repairs. After having the vehicle towed to Cope they did an initial inspection, without opening the hood, and sent me the estimate for this. This is all very appropriate. They also sent me a Docusign to sign which gave them permission to continue with the repairs. Here is where I made my mistake. I did not read the Docusign thoroughly and signed it. Not only did this document give them permission to order parts needed, it also stated that I would be responsible for all repairs that the at fault drivers insurance didn't cover. I know what you are thinking, "you can't fix stupid". I agree and I deeply regret having signed this. I was then told by the insurance company, who had contacted me to inform me they were going to total the vehicle (at a fair price). After having signed this document they revoked the offer and said because I signed this document Cope had ordered several thousand dollars worth of parts which they said could not be returned. I feel Cope should have explained to me that by signing this document it would set in motion a process that could not be reversed. Also, all along this process I told Cope that I would not pay any out of pocket expenses, even if the insurance company didn't cover 100% of the damage repair. The spokesperson at Cope repeatedly told me he understood and I would not have to pay anything when the vehicle was repaired. Not true. I ended up paying what the insurance didn't. Again, if Cope had been more transparent they could have explained that I might be responsible for any extra charges . In Cope's defense they wanted me to sign an additional document when I picked up the vehicle, that would allow them to pursue funds owed. No explanation was given what this document was. It turns out that this document gave them permission to initiate a law suit against the insurance company to attempt to retrieve whatever expenses they didn't collect. This time I actually read the paper work, which would have once again left me on the hook for any money not collected. I could only imagine what interest they would have tacked on to the amount not collected and most likely lawyers and collection fees as well. When I went to pick up the vehicle they held my car hostage until the bill was paid. The actual amount owed was a couple of thousand dollars less because the insurance company mailed the last supplement check, which Cope had not yet posted. Before they had me sign any paper work they should have checked for this payment, which their secretary had acknowledged they had received. All in all, the insurance paid about 98% of the total bill. If this bill was paid with a credit card Cope would have received even less than this. This entire process took 3 1/2 months. Bottom line: I would not recommend using this company, unless you walk into their establishment wearing a sign that says, "I am stupid".

From beginning to end the staff was top notch! Very friendly and very professional and their work…read moreis beyond compared!! Thank you, Jamie, Steven and the entire Caliber Collision crew at the Baltic Ave location in Meridian. I would recommend your business for anybody in the need for any necessary vehicle body repairs!!! You'll be in outstanding hands!!

Had 2020 Denali 2500HD truck in for work on running board. When picked up all four of my rim's…read moregauged scratch upped. Shop took pictures and went over vehicle with thorough inspection when dropped off. Took pictures when picked up while at shop of damages. Had to drive back to shop 300 miles RT for mgr Justin to inspect and took more pics. He would not have inspector come out to verify the vehicle had no previous damages to wheels. Did not offer to repair or replace. He said he has pictures but couldn't see damage when originally dropped off.

Awesome spot. Cool owner. Id rather go here than some corporate spot where you are just a number…read more This place makes you feel like family

Friendly business owner. Good communication. FYI. This is a service he provides from his home…read moreaddress. He let me hang in his backyard patio while he worked on my dent removal. Approximately 1.5 hours of work. Estimate seemed reasonable but I'm not an expert on this type of paintless dent repair work. Estimate was accurate at time of payment. Came out just like new. See attached 4 pictures. 2 before and 2 after. Would recommend if you need dent removal.

It would be so much easier if I could just write "what they all said", but YELP won't let me do…read morethat because my review would be too short. But seriously, I would be sounding like a broken record (for you younger folks, a record, a.k.a. LP, is an analog sound storage medium, a phonograph record format characterized by: a speed of ​33 1⁄3 rpm; a 12- or 10-inch diameter vinyl disk which uses of the "microgroove" to transfer sound electrically through magnetic speakers). But I digress... Malcolm did a great job and I agree with the majority of the reviews. In other words, "what they all said"!

Wonderful, professional, caring staff! Paint and everything came back absolutely beautiful!…read moreThey communicated every step of the way! So easy to work with! Justin was so helpful and kind! Th is is the best place!

If Caliber Collision can not put the exterior back together, It makes me wonder about the inner…read moreworking, Oh ya, the radar system still does not works. I think it is unlikely that Caliber had the internal working correct let alone that the calibration is right. Caliber Collision was informed the car was not fixed but ..... not heard from them yet. Should be noted that State Farm paid Caliber (in full I think), so where is the incentive to fix the Jeep? So far Caliber Collision has shown there is no incentive, or the radar issue would have been fixed. Or, maybe Caliber does not have the skill set to fix it. Clearly Caliber did not not have the skills set to put the frontend together correctly. It gets worse, as Caliber has even been paid in full for work not yet done. What recourse does the customer have? State Farm does not care so I believe the bottom line is there is no recourse. Suggest you choose another company.

Ask for Brian. He was great, quick & easy to work with. I just needed a buff out on the back of my…read morecar. Note to Parents: Don't let your kid play with your fob LOL Pricing was reasonable as well.

My son's F150 was brought in with substantial front end damage and the insurance said the cost was…read moreliterally in the verge of totaling it out. I expressed to Nate that this truck was very sentimental to our family and it would mean the world to my son if he could get it back. Well Nate worked miracles and searched high and low for replacement parts to be under budget. Literally by a few dollars! He worked very hard to make our dream come true and did a good job. My son is happy and so are we. We are thankful to the Crash Champion staff for going above and beyond with our case and always bring our cars here and recommend this shop to others. Thank you again

Excellent customer service! Very responsive and accommodating. Staff is stellar…read more Work exceptional!!

Brought in a wooden chair that had disassembled itself. They assured me they could fix it and that…read morewould take about a week and a half. The next day they called and said it was ready to go. Excellent quick service and the chair was good as new.