Long story short: What an amazing group of knowledgeable mechanics!…read more Long story long: We were making our way from Oregon to Wisconsin (moving for work). When we got to Caldwell we started experiencing some issues with our car. We thought something had gotten stuck underneath it or something. By the time we reached southeast Boise, the sound was getting louder and it sounded like popcorn popping inside and outside the car, we knew whatever was wrong could not wait till we make it to Wisconsin. I start calling around for a mechanic and like magic when I spoke to Tim from Western auto service I knew we would be in good hands. Since it was late in the day and we were on a time schedule they told us they could give it a listen/look and see if it was something serious. Tim and Austin came out and took the time to speak to us, listened to our concerns and went out to see the car. They let us both know that it was something to probably look into. We decided to leave our car in their care and in less than 24 hours they fixed her back up. What made this experience special was the care they went into making us feel included. I was getting phone call updates from Tim as they worked on my car. When I went to go pick up my car, Tim brought out the damaged piece of the car and educated us on what they did and how this piece functions in the car. I can't even begin to describe how incredible touch I was that he even did that. He didn't have to do that, but the fact that he wanted to reassure us that they were not there trying to play games or upsell us, says so much to the standards and values this place holds. Listen no one wants to go to a mechanic willingly, we go because there is a problem that we are incapable of fixing (like going to the hospital).I've been to many other mechanics and this one shines above and beyond any other big hot shot place. Mind you my car 2 weeks ago went in for a check at the Jeep dealership prior to us taking this long road trip. Jeep told me the only issue I had was my battery and coolant tank was leaking... which those two items were replaced not even 9 months ago. If it wasn't for Tim, Austin and the whole team at Western auto service we could have ended up seriously injured. Words cannot even compare to the gratitude we have for Western auto service but thank you sincerely from the bottom of my heart. If you are ever in the need for outstanding mechanics look no further.

I've consistently had good service at Western Auto. Jacqueline and Jason worked very hard with my…read moreCarMax warranty company to get a spendy repair approved. I felt like they were on my side. Additionally, I brought in my car for a separate issue. After the diagnostic, they told me the issue was covered by Subaru as an extended warranty, so to take it there for a free repair. I appreciated their honesty, and they also don't upsell work or give a false sense of urgency. Will definitely return!

Reliable and honest. Mike and everyone there consistently provide the best customer care and…read moredependable service. They are always friendly and helpful, and keep our car running great. We will always return there for all work on our car! Highly recommended!

Mike took great care of us with my daughter's car. They fast responsive and fair I highly recommend…read moretheir services we will definitely use them for anything that we need in the future!

In my 92 years I have lived in 10 states, worked for 6 corporations and started and operated 7…read moresuccessful businesses. All have required spending much of my life behind steering wheels. Very high mileage means that I have used the services of many automobile repair shops in those 10 states. Out of all those repair shops, Naylor's Auto Repair in Boise, Idaho is by far the best. Their service is friendly, prompt, thorough and the pricing is reasonable. Each invoice includes a list of possible future service that may be needed, the dates and the estimated cost of each. I highly recommend Naylor's Auto Repair in Boise, Idaho. They are the best.

they atarted off trying to charge me $450 more than the job was worth. then as I told them another…read moreshows going to charge much less they convinced me they would price match. they knew money was an issue for me, and still added another $100 without forewarning me. so $1000 later and my car still has the same problem. I'm scared to take it back for the warranty. not only all this but Kyle was super rude!!

I broke up with my dealership after many years and went here instead based on the reviews. It's…read moregreat to have found a business thats willing to have a transparent conversation with you about what is actually going on with your car and whats required vs. whats just a pointless upsell. Thanks!

He has fabulous integrity and knowledge! He thinks "outside the box " when diagnosing problems. I…read morehave been going to him for 20 years and am so thankful I can count on him being honest and having my best interest at heart.

Best mechanic in the valley, hands down. Josh explains things so you can understand and Is…read moredefinitely worth the money. I've had a full vehicle inspection, and oil change, both experiences were better than any dealership or shops I've encountered. I highly recommend Josh to anyone needing mechanic work on their vehicle.

My experience was fantastic! Josh came to my place of work and was able to work on my car right in…read morethe parking lot, making it extremely convenient for me and my schedule. He swapped out my fuel pump within an hour and gave a very reasonable price for the service. Couldn't have gone any better!

Very professional very kind I think they're awesome I recommend these guys to anybody. I just don't…read morehave the time or the necessities to take their vehicle to get checked out.

From the owner: We are a family run business. We will come to you know…read morematter if your on the side of the road, at a gas station or in your driveway. If you dont want someone working on your car in your driveway we offer a drop off at our location. Aside from all general mechanic work, we specialize in dual clutch systems and Ford motors! Active Auto Care here to make your life easier. Getting your car back on the road quickly and safely is what Active Auto Care is all about. Located in Nampa, ID, we specialize in professional mobile auto repair and dependable auto diagnostics, focusing on honesty, transparency, and affordable pricing. As a family-run startup, we understand the stress that vehicle issues can cause, and we're here to provide peace of mind with service you can trust. Active Auto Care offers a comprehensive range of services to meet your everyday automotive needs, including brake repair, oil changes, and battery replacement. We also offer comprehensive auto fluid maintenance to ensure your engine, transmission, and brake systems are all running efficiently. Whether you're dealing with a sudden car fluid leak or your vehicle won't start and needs jump-starts, we're equipped to handle the problem quickly and effectively. Your welcome to call or text us at 208 298-7261

I took my 2023 VW Atlas Cross Sport in thinking my squeaky brakes needed replaced. They took my…read moretires off adjusted the brakes, gave her a test drive. Called me up and said my brakes were good, no squeaky now, AND NO CHARGE. That's unheard of!!! And, have secured me as a forever customer.

Amazing! It's embarrassing yes... but I didn't know who to turn to. I ran over one of those…read morereflector sticks.. because a car was pulled up too foward on a turn. Yet.. I was cutting it too close and ran over the reflector. It remained stuck under my car for days... which took me awhile to figure out . I called and explained my situation and the young man was super receptive and told me to bring it in and they would look. I embarrassingly brought it in, they put it up took it out within 15 minutes and didn't even charge me! I was relieved and obviously ready to pay something! If I ever do need auto body Gary's automotive will be my place!

Had some car issues. Took it have it looked at. Guys are super friendly and they are honest and…read morekeep you informed through whole process. Prices are reasonable. Sam Glos is an amazing mechanic!! His work is impeccable. Sam is an excellent mechanic and valuable to the company and every customer that needs automotive expertise!!

I have nothing but praises for these guys. Any issue I've had with any of my vehicles they were…read moreprompt and reliable to fix them quickly as well as keep me informed along the way with any repairs. Special shout out to Joe, who's become "my go to guy" for all my problems. Courtesy and friendly service seems to be top priority. Really feels like old Idaho service. Will never go to any other mechanic again. Great job all of you!