I had my windshield replaced and the glass company scratched my roof and I took it over to Lithia…read moreand had them repair it for me! It was repaired fast and it turned out great! Like it had never happened! Chris was awesome to work with!

my boyfriend brought in his 250c and the work, the customer service, all of it was absolutely…read moreamazing. they communicated well about what we wanted and didn't want done, timely and the people were so nice and helpful. shout out to Chris Young and everyone there.

Ask for Brian. He was great, quick & easy to work with. I just needed a buff out on the back of my…read morecar. Note to Parents: Don't let your kid play with your fob LOL Pricing was reasonable as well.

My son's F150 was brought in with substantial front end damage and the insurance said the cost was…read moreliterally in the verge of totaling it out. I expressed to Nate that this truck was very sentimental to our family and it would mean the world to my son if he could get it back. Well Nate worked miracles and searched high and low for replacement parts to be under budget. Literally by a few dollars! He worked very hard to make our dream come true and did a good job. My son is happy and so are we. We are thankful to the Crash Champion staff for going above and beyond with our case and always bring our cars here and recommend this shop to others. Thank you again

The company responded quickly to my message through Yelp and told me to bring my vehicle by to get…read morean estimate. The office was very clean, they had a form ready for my situation, the person who help me was very kind and professional, and they were able to buff out most of the scratch on my vehicle. They gave me an estimate for a full repair, but I decided not to proceed with that (the remaining scratch is barely noticeable). All in all an excellent experience and I would definitely use this shop again!

Had a great experience! They were very communicative every step of the way which I appreciate…read more Would definitely recommend to others.

Car looks great! Took our car in to have damage on both sides of fender repaired. Very reasonable…read moreprices, and if they see something that can save money, they will tell you about it. Friendly service

Took my car to Garrity Blvd Auto body when the other shop I took it to for repairs could not seem…read moreto see a problem on my passenger side doors, having a space large enough to let air through. I also took it to another shop for an opinion and they failed to see the problem. Garrity saw the issue immediately and knew how to fix it. Not all auto body shops are created equal. My car is now good as new. Thank you Garrity folks! You are appreciated.

We got off to a rough start communicating. But I finally understood where they were coming from…read more Shelby is very detailed. I am excited to see the final product will update when finished

The customer service was A+ to us. My tech Kayla L. Kept the communication open, always updated me…read more Caliber Collision will be our first pick if anything happens again. 1731 Garrity Blvd. Nampa, Great customer service. Thank you again for A+ service

Justin and Victoria walked us through the process of having our car repaired and getting a rental…read morevehicle while ours was being fixed. We received texts keeping us abreast of the progress . Repairs were completed in a timely manner.

I arrived for a quote after an accident and was greeted by a few people who were very friendly. The…read moreemployee helping me started off friendly as well. There was additional work I was wanting a quote on, since my car would be in the shop anyway I figured do it all at once. Well that's when the guys attitude shifted. He immediately got condescending with me, and instead of actually quoting, insinuated it wouldn't be something I could afford. He even had the audacity to question why I don't just trade my car in for a new one. It is not for him to decide what I can or cannot afford, so I decided to take my business elsewhere after this unprofessionalism.

I was recently involved in a car accident and went through Franklin Auto Body to conduct my…read morerepairs. So happy that I did! The staff is just amazing, the end result was excellent. After my first visit, I knew that I was in good hands and could trust them. A special shout out to Trish, Steve, and Shelton, and of course the work staff. Shelton, who was extremely polite, supportive and professional, he went out of his way to make me feel like a valued customer vs a "regular client. I needed advice and help with an auto part. I couldn't have done this without him in the end! I would like to give these guys 10 Stars. ********** Thank you - Lori M.

Absolutely Terrible Experience - Avoid This Shop…read more I took my 2023 Denali in for a simple repair after it was bumped in a parking lot on the bedside. I was told the repair would take about a week. Two weeks later, I went to pick it up and was shocked at the poor quality of work. The paint was awful -- the rocker panel wasn't even painted, there were runs in the clear coat, and the gravel guard looked completely different from the factory side. They agreed to fix it, but after another week, I picked up my truck and it somehow looked even worse. I was then told, "That's the best we can do, and if you want it to look good, you'll need to take it to another shop." This is the worst customer service and workmanship I've ever experienced. I would never trust them with a vehicle again.

My recent purchase of a new RAV4 was an amazing experience with Nico Acosta, salesman…read moreextraordinaire. From initial greeting of "Good morning, how may I help you" to the final phase of purchase, Nico helped me navigate. He answered every question with ease, knew the intricacies of the car I was interested in purchasing and made the process very enjoyable. He epitomizes customer service exceptionally! Loyalty to Toyota has been my mantra for several years, it's important to me to have a quality product and service.

I give four stars for my previous experience with the parts department but three stars for my first…read moreexperience, yesterday, with the service department. My wife and I both have Toyotas; me, a 2018 RAV4 and her, a recently purchased 2023 4Runner. Edmark is the closest Toyota dealership to our home in Star. We brought my wife's vehicle in for an oil change. According to our purchase agreement, we have five free oil changes. Using the VIN, the dealership can verify this. I had verified this with someone over the phone, but upon arrival, I had to mention it to the service agent. Apparently, there are no notes kept in their customer data files. We left the car and returned home. We did not say whether we planned to wait for it to be finished. While another gentleman handled us when we arrived, our actual service agent was Mark. After we dropped the vehicle off, I received a text from Mark, creating a method for me to stay in contact with him during the time the 4Runner was being serviced. I was told by the other gentleman that checked us in that we would receive a call or text, letting us know when the car would be done. I never received any communication. Having dropped the car at 8:15 am, I contacted Mark about 12:30 to inquire whether the vehicle was ready. He apologized and texted that he was told that we would return shortly to pick up the car, which I guess means we don't receive communicaiton about the status? We picked up the vehicle in the afternoon. Mark was nice enough. I asked what our timeframe was for our free oil changes and it took him a while to look it up. He did provide that information to me. He called for a porter to bring our car around. He then pointed us across the service area to where our car would be. We saw a blue 4Runner that looked like ours parked and ready to leave the bay. Unfortunately, that was not our vehicle, which was already pointed at an angle within the bay. So, I'm pretty sure Mark had the young man bring the wrong car around for us. Overall, my first experience did not wow me, or leave me feeling confident in the Edmark Toyota service department. Since I'm going to be in the market for a certified pre-owned Highlander or RAV4 next year, I'm wondering if Edmark is where I should do my shopping. I haven't had any experience with the sales department yet.