This was done ate the Meridian, Idaho location. Spoke with the General Mgr as stated and a fellow named Chance numerous times. No further response from either of them. Appears like maybe wheel were removed for some reason not related to our repair of running board. Why all four rims damaged. Did not sign repair bill and now contacted our insurance company as over $2,000 in damages. read more

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Prompt, accurate, and great repair. I highly recommend Caliber Collision for all your auto body repairs.

Amazing work! Our personal truck was hit by a company truck. The company wanted to pay out of pocket for the work. Caliber took care of everything from start to finish. Brought the truck in for an estimate and within a day it was already at the shop being worked on. They kept us updated so often and had it done way before the promised time. Very pleased from start to finish and Steven was amazing. Highly recommend. read more

This company was recommended by State Farm. Bad choice. Caliber took possession of my 2021 Jeep Cherokee on Aug 27th, returned it three times (so far) for me to do the quality control of their work. The first time it was shoddy bodywork, out of alinement (running ridges), and failure to repair sensors. Caliber's second attempt was a total failure to repair electronics. Caliber claims they have a quality team, proven to be false by their failure to fix the problems. Jeep was returned to them a third time for the same electronic issues. The best I can tell is they are using used, cheap, fake parts, or non-OEM parts or maybe they just don't have the skill set to diagnose & repair the issue. Caliber returned the Jeep to me 11/1/24 (71 days after they started working on the Jeep) and the issue is still occurring. Yes, I was angry with Caliber, State Farm, and the insurance agent. When I spoke with the manager on 10/31 & Caliber was not going to return the Jeep until it was fixed. FAR from the truth, as Caliber said it was ready on 1/1 at 4:49pm, and you guessed it, NOT fixed and in fact the Jeep shows obvious poor workmanship and total failure to even review their work. Yes I have photos to demonstrate. If they have skilled people, why is the customer (me) doing the quality control and the verification the Jeep is "operating correctly" and safe. Yes, safety is an issue. one of the issues is the radar system is or is not operating correctly and that safety is a significant issue. I am not a expert, I have no idea and neither does Caliber. In my call to Caliber last night, I was told the District Manager would be reaching out to me in 24 to 48 hours. I have little to no expectation that will occur. read more

Fixed my truck window no problem and no troubles and quick I would recommend for any one that needs a quick fix

From beginning to end the staff was top notch! Very friendly and very professional and their work is beyond compared!! Thank you, Jamie, Steven and the entire Caliber Collision crew at the Baltic Ave location in Meridian. I would recommend your business for anybody in the need for any necessary vehicle body repairs!!! You'll be in outstanding hands!! read more

SEAMLESS experience with IMPECCABLE service. Caliber Collision on Baltic Road in Meridian turned our daughter's auto accident into a stress-free experience. The fantastic staff were beyond informative, ensuring we fully understood the process. Regular status update texts provided opportunities for communication and really made us feel like progress was being made - and they finished 4 days EARLY! Moreover, they checked in the rental car, there at Caliber, so we didn't have to return it to Enterprise! No need to shop around either - their pricing was much lower than the competition we shopped and the work/result made the car look new again - they buffed and polished the WHOLE car. SO HAPPY. read more

These guys have fixed my vehicles three times, and every time, they have done an incredible job, stayed within the promised time, and even helped with pricing. If you need body work done on your vehicle, talk to Amanda at the Balitc location. read more

Great service, great customer service! you would never know I was hit. Paint match perfect. Thank you. I'm sure to come again.

Can you give less then one star review because if I could I would. The worst repair and glass shop ever!!!!!! Just had my windshield replaced by them for something they did while repairing the front end on my Lexus. They had my car from June 13th until July 12th. Picked it up at 5:30pm, it was so filthy inside from the repair shop, I thought it was from being towed back to Idaho from Oregon because the tow truck driver had all four of my windows down plus the hood was unlatched. Had to take it back on the 15th to be cleaned, but I guess the black greasy handprints was from someone else and not shop personal. Fine cleaned those up myself. On the 19th of July, when I got to work, I noticed the bumper, what they so called fixed, had popped loose. Called again, and all I kept getting was I'll have to talk to my manger, now keep in mind all work that was done by them was and still is under warranty. Finally got a call back from Eric, the manager in Oregon, not because I called about the bumper coming off but because I left a bad review. It took from July 19th, when I called, to sometime around the end of August first part of September to replace the bumper again. They sprayed something on my windshield, that three people from the shop in Idaho could not get off so they had to replaced it. So a month later, because today is October 1st, they replaced my windshield. After they were done, I asked if they were going to clean up the black handprints that I know for a fact they made or lifted because I watched them the entire time and I know wasn't there before they started. Light tan interior, black handprints will stand out. They cleaned a couple of spots but then I got "oh that's from the shop" and they refused to clean it. For a shop to have a vehicle from June 13th to July 12th and after being paid around $10,000.00 total for the work that was done, it's not worth $10.00. And still have issues 3 months later. I don't understand. I don't trust this company as far as I can throw them. Sloppy work, horrible customer service and just a lazy bunch of people. They did the least amount of work that they could get by with. WOULD NOT USE THIS COMPANY AGAIN NOT EVEN TO FIX A MATCH BOX CAR. read more

Xan and crew did an excellent job communicating through the process. The finished product was outstanding.

Great service! I highly recommend Caliber Collision. They will take care of everything as well as keep you updated. Easy and efficient to work with. read more

Amazing communication during my car repair. They took care of the negotiations with the insurance company as the estimate from insurance company was not complete. And get this, THEY WASHED AND DETAILED MY CAR! And got the dog hair out. Above and beyond read more

This location provided great work on my car. The customer service was excellent. I would recommend to friends and family.

very helpful throughout the process of getting the car fixed, did a great job and was completed ahead of schedule. highly recommend

I took my 2018 Chevrolet suburban to them. They did a great job matching and painting my bumper.

My pickup was hit when I was driving home I had my pickup taken to caliber. There was a lot of issues with the insurance company and Communications between them myself and Caliber. Everybody I dealt with at Caliber was extremely professional and responded quickly. Even though the insurance company was not passing along any communications between the two of us. The situation could've gotten extremely bad but despite these obstacles they still remained professional. read more

I took my car in to get looked at after a hit and run this last week. First Scott Jacobs tried to tell me I didn't have an appointment until 25th of February when I made the appointment they said January 25th. Then Scott looked at my car and said they would send me a quote. I let him know I was moving out of the state at the end of February (before doing the quote) and would like to get it fixed before I move. I got the quote the same day and called to ask when we could get my car in. Scott told me they are unable to get my car in until June. He was nothing but rude throughout the whole process. I asked how to get it transferred to a center near where I'm moving. His response was basically that he has no idea and he can't help me. I understand if they are busy but why even take my car and do an estimate when you don't have any appointments until June and you know I'm moving? Thanks for being useless Scott! read more