5 stars for I Fix. For quite a number of years with my old computer it was going so well with the…read morehelp of an I Fix expert ! Then suddenly as life is my computer really died and it was time The special equipment from an expert at I fix just couldn't live again. So I had to buy another computer as there was no choice but that!!! I was excited and bought a beautiful new Hewlett Packard computer. I had shopped at Best Buy and was satisfied with my result!!! Review by Naomi Semeniuk. I had gone through all angles to get my new computer working at a high performance. When the new computer failed to work I called my long and faithful computer business at I fix as I did not trust Best Buy at all !!! I was gratified to get the very best in my neighborhood as they proved and lived with excellence quality and persistence always!!! I could not ask for anything with more value skill and excellence becoming more excellent!!! I knew it would be I knew 5 stars would be so much more and it was!!!! I have an dynamic working computer with I Fix every time!!!! They have the skills and savoirfaire that it takes to call themselves excellent and they have always been that for me and my computer and all electronic equipment!!!! Bravo!!!!

I had a very disappointing experience with iFix NY Midtown regarding my ROG Ally X repair…read more Last Tuesday, they texted me saying they had diagnosed an issue with the left analog stick controller board assembly, which was affecting input and control response. They said the repair would include replacing the left analog stick controller board assembly to restore functionality. The quoted cost was $230 + tax, with an estimated turnaround time of 2-5 business days. After that, I had to call almost every day just to get updates. Then today, I received a different message saying they had received replacement parts, but not the full set. They said they could replace the damaged analog sticks themselves, but were still waiting for the round LED light rings around the sticks. They also said they could return the device with the controllers functional, but the left stick would have no LED light ring. That was concerning because the original diagnosis and quote were for the left analog stick controller board assembly, but the later message described replacing the analog sticks themselves and leaving the LED ring unfinished. For $230 + tax, I do not think a partial or incomplete repair is acceptable. When I went to pick up the device, I had already called and was told it was ready. But when I arrived, I still had to wait around 30 minutes while they reassembled it. That is not "ready for pickup." To be fair, the owner was there and was kind, apologetic, and professional. My issue was not with him. My issue was with the repair technician handling my device. His attitude was horrendous, and the interaction felt careless and unprofessional. The worst part is that after testing my ROG Ally X in-store, the left trigger felt worse than before, and the light around the stick was no longer working. I brought the device in for a specific repair, and I left feeling like it had been returned with new problems. As someone who runs a tech company and understands customer service, I was shocked by how poorly the repair side of this was handled. I had other products I was considering bringing to them, but after this experience, I will not be returning. A kind owner cannot make up for a disorganized, incomplete, and careless repair process.

My back-up HD died. It was a nightmare and I had to get the 10 years of files back. I was quoted up…read moreto $2,000 to get the data back. After speaking with Ephraim (owner) on the phone - I felt a lot better. He was calm, informative and not aggressive. He offered to review the HD for a reasonable fee and we eventually agreed on a fee to recover the data. I brought a new HD to him and I had all my data back within a couple of days. With so many scary places - even on this sight, I have to recommend Atomic for professionalism, price and quality of work. Thanks Ephraim!

Ephraim stole our hard drive…read more I dropped off a hard drive with the understanding we would have a free evaluation. A couple days later he got back saying it would be $750 dollars for what he said would be free. He lied and refused to return our equipment.

We are extremely satisfied with our service from Proven Data. They successfully achieved everything…read morewe needed. I highly recommend and would use them again, if needed.

On August 2004 I took many photographs of our celebrating our 20th anniversary in Honolulu. The…read morepictures were lost in a electronically dead SD card. I tried different expensive recovery software programs & out of the country specialists who were unsuccessful. But I kept the SD card believing that better technology would develop and it did. Found this NYC based company this summer that got our 229 pics back. Took about 2 plus months, but they did it!!! Here's a few of the pictures.

Had a generally good experience here - I had a broken iPhone 6s camera lens that wasn't broken on…read morethe inside but had a scratch that was affecting my pictures on the outside. When I took it to apple, they said the entire back of the phone had to be replaced for ($299), which was well out of my price range. However, when I took it to iPhone Repair NYC (they should try to change their name to something that makes them more unique!), they matched the price of $45 that I had found elsewhere and was able to show them. Normally they said it was around $80 I believe, which I likely still would have paid if someone had recommended this spot because either way it was cheaper than Apple. In my case, I was just looking for as cheap as I could find with good reviews, and with the price match they met both of those criteria. I definitely appreciated it. One thing I didn't like was that they have a texting number/hotline, which is where we went over the price match. When I got there, they acted like they had no idea and I had to pull it up. I think this was just due to one person being on the phone and it not necessarily being the same person in the office, but this actually happened both times I went, and it's never fun to be startled after traveling to get to a location and think you've already wasted your time. However, in the end, they followed through and I'm glad I had it in writing. I got the glass of the lens replaced and it appeared to have been done well. Unfortunately, less than 4 months later it broke again, but when I reached out expressing my disappointment, they offered to fix it and only charge me for the part, not labor. Again, this was truly appreciated. The office itself is a TINY room, that was extremely dirty (there was food everywhere). However, since there was a waiting room, I didn't spend long in there. They have two locations not far from each other, one on the east side and one on the west. Both have wifi in the waiting room, which is helpful because you can bring a laptop and just hang out while they fix it. Their turnaround times are much faster than they've advertised in my experience, which is a pleasant surprise and I'm sure is sometimes more accurate, so I understand them giving people a longer estimate. Overall it was not a bad experience despite the few setbacks along the way!

Quick and efficient amazing customer service . Kept me updated every step of the way!read more

Solid job overall... My Lexar 32gb sdhc from a Canon camera got corrupted after a shoot. They…read morerecovered most of the pictures, and the file list preview was very helpful.

My laptop had multiple issues but he was able to address each of them quickly and called me to pick…read moreit up in less than 24 hours. When I first walked in he examined my laptop, gave me a written estimate, stamped it and I went on my way. I appreciated that he honored the estimate he gave me. The sign explaining the customers' rights, in combination with the diagnostic exam while dropping it off, made me feel confident that he wasn't going to give me a surprise higher charge than I was expecting. My laptop works perfectly again and I would definitely come back here for any laptop repairs.

Prompt, knowledgeable, fast, friendly, you can't do any better anywhere! For some reason, my email…read moreconked out last night, nothing in or out. I called Daniel first thing this morning, and despite a busy day ahead, he took care of it remotely in 20 minutes. The best!

Great communication, quality work, fast service!…read more I was in and out within 30 min for my iPhone back camera lens replacement. Fix and Go NY had it in stock, which is half the battle! The price was $40 compared to $500 at the Apple Store nearby. Support local businesses! I can't recommend this place enough.

Downloaded Yelp to review. My phone has been broken for over a month now. The screen was usable but…read morebarely visible. I was debating having to buy a new phone, fighting with my provider over the plan. I took my phone two these guys in 20 MINUTES for a little over $150 they fixed it completely. Never been better. Can't recommend enough

AVOID!!!!!!!! He's…read moreliterally a clown. Said he could recover my corrupt external hard drive for circa $300. Works out of his disgusting and unorganized apt in Yorkville. He said he could do a diagnostic for $75 but "gave me a deal" and charged $35. He didn't even manage to read the disk, and told me for an addition $100 he could restore the entire thing WITH a new hard drive. He also makes you sign these very made-up contracts on the spot. I STRONGLY ADVISE ANYWHERE ELSE, REALLY. The past two weeks dealing with Mr. Hirshburg have been nothing but a nightmare. Go google something else.