One star. oh my goodness, i would give it a 0 star rating if this was an option. to begin, the qdoba restaurant in my town has been open for less than 2 months, as a newly opened business in a small town you would expect customer service to be top notch. after all, first impressions are everything, right? NO! i've been here before, the week the store opened actually, so over a month ago. THEY HAVE BEEN OUT OF DR PEPPER FOR OVER A MONTH. please, i am begging, PLEASE get some dr pepper. anyways, back to the customer service. the store had very few customers. 2 cars in the lot and 2 cars in the drive thru. these workers took an incredible amount of time to get the line moving, I was waiting for a solid 15 minutes in this line. RIDICULOUS! furthermore, after stating my order incredibly clearly, these workers took an incredible amount of time to complete my order. fast forward, we get back to the house, and i grab my burrito, extremely excited to finally digest this food. i take my first bite, i look inside after tasting utter disgust. my order is completely wrong, missing many things i asked for on this burrito. I HAVE ONE QUESTION, WHO IS IN CHARGE OF HIRING THESE WORKERS???? i cannot tell if these workers are hard of hearing, completely DEAF, or IN NEED OF NEW MICROPHONES SO THEY CAN HEAR WHAT THE CUSTOMER IS SAYING. to add, the rice on the burrito was hard as a ROCK! my tooth legitimately almost broke when i was biting into the burrito at one point. WHAT HAPPENS THEN??? what should a customer do when their tooth BREAKS as they are just simply trying to enjoy a simple mexican meal. FINALLY, what in the world are the lids of their fountain drinks??!!!!! IMPOSSIBLE TO DRINK OUT OF. thank you for your time, this experience was absolutely awful. read more