I visited today. There were 2 workers. The man was working the walkins and there was a younger female, twitching around with some kind of banner on (birthday? I didn't look closely). Finally, after completing a DoorDash order that part had been sitting there. After she completed that, I did not see her anything else. FINALLY, she waited on me. I asked for queso & veggies . The staff hadn't bothered to cook more from the lunch rush. I started looking at the veggies to see what I wanted. Nothing had been filled, the entire line was dirty & had not been cleaned up after lunch. SAD!! I paid nearly $6 for a little cup of 3-cheese queso. Even though I am a huge proponent of supporting local businesses, I will NOT return. Save your money. read more

This restaurant is really dirty. From top to bottom. Steam table was dirty also and the employees were just standing around or on the phone. read more

Mathew, you have replied to a majority of these reviews but yet to make any changes to this location. Please stop and do something or CLOSE this location down!!!! The staff is not trained and don't know how to make the suggested dishes. Nor do they know how to properly ring up the order the correct way. Being over charged for the menus suggested entrees is disturbing to me. Everyone please look at your receipts when leaving. We called after we were double charged for extra chicken when the protein bowl comes with double chicken. I know that staff is hard to find but when they are not properly trained and can over be overheard saying they "want to walk out" on their shift makes me wonder about management. Please fix this!!! read more

Avoid this location at all costs!! The staff was friendly but the food was a C and it looked like the place hadn't been cleaned for days. We were starving and have enjoyed Qdoba at other locations but this was a horrible experience. In hindsight we should have walked out and gone to Starbucks or Culver's. Extremely disappointed!! read more

I kept trying to give them chances but today is it. not going back. I have to say the staff are probably the most friendly and pleasant people. the food is absolutely terrible. when they have food it's either overcooked (burnt veggies) or undercooked (crunchy veggie). today I got burnt veggies and stale chips. Not going back. So disappointin! read more

QDOBA Mexican Eats - Mexican Near Me - Belleville, Michigan

I pay and I tip just for my food to be half of the portion size than it should be. Extremely upset about this. The date is 9/5/2024, the time was 9:30 so whoever is on shift is to blame for this. read more

QDOBA Mexican Eats - Burrito Bowl - Mexican Near Me - Belleville, Michigan

Every time I go here the service is horrible, steak and chicken are burnt, they slap black bean juice all over your rice. Just ordered online and I'm missing over half the ingredients I ordered in my bowl. Girlfriend said when she went to pick the food up nobody even acknowledged her presence, she had to greet them in their own restaurant. Absolutely pathetic I'm sick of the horrible service in this city in general but this is the one place i should be able to go and get a healthy, good tasting meal. DONT LIKE YOUR JOB?? GET A NEW ONE!!!! Quit making us suffer because you're miserable. read more

So this was my first time getting Qdoba.. it wont be last. I loved the cauliflower bowl. The burrito was a definite hit with my daughter she likes to customize hers so it worked out perfect. It was fast and easy to get delivered from door dash. It was exactly what we ordered along with silverware and napkins which was a win for us! Thanks adam(the guy that packed it) we appreciate ya thinking of the silverware! read more

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I go to Qdoba frequently and I am usually met with friendly employees. But this time takes the cake. I was greeted with a dirty look and a blank stare, followed by "what do you want." This girl was just straight up rude and just stared at me until I was done ordering, not once acknowledging that I was there. When I asked for meat she got spicy. But the lady at the cashier was sweet and wrote a heart on my bowl. Lover her I believe she is the manger bc I see her a lot. read more

While I love Qdoba for all of their tasty gluten free menu items, one of my favorites is their guacamole. On this visit, we had just come from the airport and we're on the way to visit a client, so popped in for a quick lunch. It was only after building my bowl, did I find out they were out of guacamole. This was disappointing as I eat qdoba for their gluten free and dairy free options, so without guac, my bowl was just rice, beans, chicken, veggies, and a small scoop of pico de gallo. How can a Mexican restaurant run out of guac? Perhaps this is something to mention before people start ordering their food. read more

If you are seeking Mexican eats, look around. And go somewhere else. I have owned a house in Van Buren for over 10 years and have witnessed exciting changes. Additional businesses on "my" end of Belleville is one of them. BUT... the Belleville Qdoba is simply unappetizing. Competition is stiff for my dollars but the staff, management and owner(s) of this franchise just do not care. How do I know this? The dining room, bathroom, hot and cold line is always unclean. The employees' attitudes? Horrible. Unwelcoming. Nearly rude. WHY do I return? The queso dip. I cannot quit it. My message to the Qdoba family? Encourage your staff to smile when greeting your guests (OH... and DO greet them). Send someone to at least straightened the bathrooms and dining area, even if short staffed. Make eye contact. Smile. It costs ZERO to do those 2 things. read more

QDOBA Mexican Eats - This is the restroom on Tuesday afternoon at 2:30 PM what would it look like after a dinner rush?Women's bathroom Qdoba, Belleville, MI. - Mexican Near Me - Belleville, Michigan

Hello all I am in town for business and I went in the this location and am so happy I did. Chantel the mgr was incredible and the team of two that I saw working were also awesome. Very sweet and considerate to a visitor. I slipped in a puddle and they were so caring and concerned for me. Please keep them in mind when you are hungry and need a air hugoxoxoxx read more

This team was absolutely amazing!!! They were very patient, offered to get extra chicken and really loaded up our bowls. When I mentioned how great she filled up the bowl, and how nice everyone was, the employee said something to the effect of "it's just nice to make our customers happy and spread positivity. They answered all of my questions and gave suggestions for what to order. My kids especially liked an employee named Dominic, he even brought drinks and napkins out to our table. They seemed to go out of their way to make sure we were well taken care of. With how hard it is to find help now everywhere, it was refreshing to go into a restaurant where every person seemed happy to be there and genuinely interested in providing excellent customer service. I asked for the team members names and they are: Dani, Tay, Chantelle, and Dom. Because of this experience, we will for sure be eating more q-doba, especially in Belleville. Thank you!!! read more

QDOBA Mexican Eats - Mexican Near Me - Belleville, Michigan

Last week, we ordered delivery. They forgot a few ingredients in our nachos/bowl, but corporate sent us 2 free meals. TY. BUT when we ordered today, they messed up again! We asked for salsa on the side, and it was all mixed in. I just wanted to try it and WOW it is hot in the bowl. Also, the "pickled jalapeños" came as pictured. I am disappointed and wish they would get it together. read more

QDOBA Mexican Eats - Create Your Own Bowl with pickled jalapeño. - Mexican Near Me - Belleville, Michigan

Friendly staff, quick in and out service and one of the best nachos I've had in a while. Good stuff! read more

QDOBA Mexican Eats - Nachos piled high n tasty - Mexican Near Me - Belleville, Michigan

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Updated review, the last few times I have come here have been much better. Food is fresh although the chips can be hit or miss. They made our bowl wrong but after telling them they remade it immediately and it only took about 1 minute. read more

QDOBA Mexican Eats - 3-Tacos with beef shredded cheese and queso - Mexican Near Me - Belleville, Michigan

I normally like Qdoba, but this place is a health dept. nighmare! Food all over the prep counters and floor. Meat in the lettuce, beans in the meat, cheese in...everything. the guy making the meals wanted to impress everyone with his speed evidently, as he was literally throwing ingrediants in all directions. This made a mess of the individual ingredient containers, the counters and the floor. It looked as though no one had wiped the counters in hours, and various ingredients were everywhere. Add to that the dirty tables and overflowing trash cans, a good look around and it was adios muchachos for me. read more

QDOBA Mexican Eats - The counters, food prep areas and floor were filthy. - Mexican Near Me - Belleville, Michigan

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I have not experienced any problems in this Qdoba and every time has been delicious good looking fresh tasting food. Again today. Adult meal and a soft drink just barely under $10pp. Maybe they're taking care of the problem, maybe some people were in a mood, but its been fine every time for our family of 5. We do only go once every month or 2. read more

QDOBA Mexican Eats - Me & Ava having lunch - Mexican Near Me - Belleville, Michigan

Amazing staff and always taste great! 10/10 love how nice the staff was. They had amazing customer service and the food was great

How you gone forget 2/3 things on the order, including utensils? I hope mfs getting minimum wage. Trash.

ordered online thinking it would be done when they said it would, went there and greeted with horrible customer service. Workers don't want to work. gave me the wrong order. Highly recommend you go elsewhere read more

This QDoba is the worst location! I will from now on Drive 15 min North to get my food! This place is always closed or never staffed for you to be able to order and if you are ever lucky enough to order they get your order wrong! Save your time and money and drive across town to the other location! QDOBA go ahead and count your losses and shut this location down! I'll never spend another dime there! read more

Extremely disappointed with the service I received tonight! I hen I called to ask for a manager Jason got on the phone them placed melon hold and put Jessica the lady that did the order wrong!!! Well she had an attitude and I really did not like fighting with someone but she was wrong! I asked for a bowl no rice no beans chicken and everything else .... Well this his my bowl I ended up hanging up and will just let 10 + dollars go to waist no cheese no sour cream! It's extremely plain and a waist of food and money I will not return to this location!! read more

QDOBA Mexican Eats - Mexican Near Me - Belleville, Michigan

I'll admit going in I have never been a fan of Qdoba--their burritos are essentially wheat sacks stuffed with beans and rice. You need to look very hard for the meat and veggies. The burritos I saw going down the assembly line today followed that pattern, but no matter since I'd come to try the salad anyway. I got the shrimp salad, and while the shrimp were scarce and a bit rubbery, the other salad ingredients were fresh and I liked the tequila-lime dressing. Unfortunately, the salad was very small considering I paid $8.50 for it. I passed on the taco shell bowl--that probably would have made it look like i was getting a bigger meal, but I'd ordered the salad to avoid a starch blast. So, I'd really peg the food at @1.5 stars, but I'll toss another star on for the service. The line moved quickly (came just after noon, so the lunch rush was on), and the people at the counter were friendly. Get those people some good food (or even just good menu-item templates) to work with and this place could be a gem. read more

After waiting 5 minutes at 1pm on a Thursday with no one in front of me in line for service- you were busy filling door dash orders instead - just to be told that there would be an additional 5 minutes for the veggies to cook when I said I wanted a veggie bowl. All I'm asking is to pay attention to what levels your food choices are at. She said she could give me the ones that were left- about 4 slices of onion and pepper dripping in oil- yuck! Then the cashier made me wait while he prepared the door dash order that was already done when I was ordering. Come on! That's why chipotle is killing you guys! read more

This was definitely a larger Qdoba than most. The staff was almost too professional as I felt like I was in a commercial when going through the line with how nice and courteous the staff was. However, the sign going in said "Training in Progress", so it may have been to set an example for new employees. The food came out fresh, there was no wait in line, and everything was clean. What else can you ask for? read more

QDOBA Mexican Eats - Mexican Near Me - Belleville, Michigan

I'm not sure why this location has such bad reviews. I haven't really had a bad experience here. It's a pretty straight forward Qdoba. The staff have always been nice, friendly, and accommodating. I often ask for more fajita veggies and salsa and they always provide it with a smile. Depending on the time of day that you go, there can be a line but it moves pretty quickly. I feel like Qdoba is a good go-to when you want a small treat but still want to get some veggies in. And I like that everything is included so I usually get my guacamole and queso on the side if I opt to get them. One thing that I recently saw that I didn't realize was an option was adding tortilla soup to your burrito or burrito bowl. Apparently, a lot of people do this so I'll have to try it soon. read more

Took another half hour after it was supposed to be waiting. Then when I got it home it was like soup in some kind of chili sauce. There hardly any of the ingredients I had asked for ended up not being able to eat it and threw it out. What a waste of money. read more

Mid-afternoon and there were no veggies or cauliflower mash. Very disappointing for consumers who want veggie options. Never consistent service or product. Towards the end of my order they came out with what I thought was cauliflower mash which I asked for it to be added. It ended up being whole pieces of cauliflower with a few tomatoes on top. I guess I got my veggies!! read more

QDOBA Mexican Eats - Mexican Near Me - Belleville, Michigan

3 strikes you're OUT. This Qudoba is the filthiest I have ever seen. I've dined here 6 times and 5 out of the 6 times was disgustingly dirty. MIOSHA needs to visit this store. Forget about quality ingredients. The lettuce is old and colorless. When I asked if they had a fresh bin of lettuce the employee grumbled then snatched a bin from the opposite end of the counter that was 1/2 filled with more crappy lettuce. He was clearly irritated for whatever reason. Unhappy, he continued to make my veggie bowl with the skimpiest amount of ingredients. I asked for cilantro and got 3 leaves as though it was a decoration versus getting half a handful. Watching my food being made, the ingredient bins had food droppings in it from neighboring food bins. Somehow other Qudoba's manage to keep their food bins clean and not contaminated with cross ingredients. I paid almost $8 for a veggie bowl that was worth $5. The quantity and QUALITY of my meal made me loose my appetite. I ate less than half of it. Honestly, Taco Bell serves better food than this place. I will not dine here ever again. read more

It was my first time ever going. they gave me the best first expireience ever. I wish i knew the woman's name who helped us she was so great and deserves a raise. the food was amazing you can tell these workers care about their customers read more

This Qdoba is disappointing. Came in this evening, ordered my food making my way through the line. Made it to check out and the cashier wiped her for head (no gloves) and did not wash after, and kept on checking people out, just as I walked away. Not only putting herself at risk, but customers. I totally get being understaff, however this needs to be addressed immediately. There needs to be a hand sanitizer right at the check out area AND employees need to clean their hands AND stations between customers!! Just Gross!!!! read more

I'm writing this for the family with the 2 little kids who sat trying to eat amongst the greasy filth. Other than the family if 4, the place was empty. The 2 filthy guys with long nasty dreads behind the counter acted like making me a bowl was a huge imposition. He just pointed and wiped his nose on his sleeve continuously. He didn't give me a chance to say yes or no and had to keep walking back. I ate only a quarter of my food and threw it out. My bowl was completely cold with chewy cold chicken. The chips were stale, and the grilled vegetables lay in a pool of cold grease. My stomach has been cramping for an hour. I hope those little kids... about age 3 and 4, are ok. The plasticware holder was filthy with dried junk on it. The food bins were mostly empty and he scraped the dried edges rather than get fresh. I'm sure nothing there is fresh. Stay clear... read more

Honestly, probably one of the worst qdoba I've been too. Their workers are incompetent. My recent experience was met with one of their workers rushing me through my order. Which resulted me not getting exactly what I wanted. Understand that it is a fast food restaurant of sorts but when you are doing custom food orders, rushing the customer shouldn't happen. This isn't the first problem I've had with this place either. I've had a past experience we're their workers didn't wear gloves to make food orders. Now I'm in the customer service industry, so I don't hate on them for no reason. But come on people, get it together. read more

The store was out of all meats but chicken. Out of cheese, onions, most salsas, and brown rice. And they still had a full 1.5hrs till close. Employees expressed no remorse for the lack of basic ingredients. Seemed like it was the pretty standard operation of the franchise. Staff rushed us (which was funny, because it's not like there was much available to add to the burrito), and laughed loudly. Place was filthy; absolutely freezing; and it appeared the ingredients had been sitting out (they were dry) for too long. The chicken I had was flavorless and burnt to a crisp. read more

They forgot our chips, we drove back with both our orders and asked for them to be remade since it was now cold, they told us we had to wait in a giant line in order for us to have it remade. Nice customer service lol read more

Do yourself a favor and don't order online. You will wait way longer than a packed line ordering in.

The restaurants app and Apple Maps said it was open placed an order the app charged my bank card but they are closed it's 6:41pm says open till 10pm. read more

Got given the entirely wrong order. Got home open my burrito to see a white wrap steak burrito with spicy queso. Don't eat red meat and can't handle spicy so couldn't even eat it. Paid more than $13 for my food to get handed someone else which I can't even eat They were no more busy than usual and still mixed everything up. read more

I made a simple order to this restaurant, but somehow someway, they took the initiative to put sour cream in my shit. Zero stars. read more