Service.They are slow. I was in line 35 min.with only 4 cars in front of me.Food not freash

I'm new is it possible to do zero stars? Drive through is severely understaffed and takes 45 minutes regularly.

Went there yesterday with my granddaughter they got my order wrong then I had to wait in line 5 minutes for someone to eventually come out and get the right order for me then I realized we had no napkins so I had to wait in line again for someone to eventually come out so I could get some napkins for me . Terrible layout for a McDonald's no one there to help customers everyone hiding in back out of sight read more

I want for the first time since the rebuild thinking things would have changed. They put lipstick on a pig. I placed an order that included pie. Got there and was told the pie would be 10 mins. No problem. They must have filled the order while the pie was cooking because the fries were cold and the ice in the drink melted and now my drink was 1/2 to 3/4 full. I am done with them again. Back to Wayne Rd. I go. read more

Still no salt on fries even when asking for extra salt. Fries were also barely even filled past the halfway point. I don't understand how it's so hard to throw even just a little salt on them when they come out of the frier. read more

McDonald's - French Fries - Burgers Near Me - Belleville, Michigan

Seriously the slowest fast food restaurant I've ever been to in my life!! This makes me not want McDonald's ever... waited in the drive thru line for over 30 minutes NOT MOVING. read more

First time coming here, wanted to grab something small to eat. It's a small but modernized location that has everything you expect from a McDonald's. Drive thru is backed up, dining room is empty but it is really dirty. Prices are okay here, only wanted a few McChickens too and the service wasn't too bad but the wait time was astronomically long. read more

Orders for me and my friend I personally do not drink pop and we get our food soaking wet and covered in pop, and all the food was thrown into the bag and all over the place. I rarely even order food and this is the last time I will be. read more

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The only McDonald I've been to that refuses to take your order for a cash sale. They want you to use the kiosk just to have to go to the counter and pay anyway. They were rude about it also, I just wanted a drink. I'm not spending time at a kiosk to just get a cup for a rude employee. read more

Ordered dinner for pickup an hour before cutoff time, drove 20 minutes in the snow to be told with an attitude I'll get a refund "my dinner ain't available". Trash service read more

Haven't been to this McDonald's since I lived here prior to 2010 and it's just as bad as it was then just picked up a sandwich and it was the messy thing I've ever seen in my life. Thanks again for doing a bang up job be back. read more

Isn't horrible. Isn't the best. It's McDonald's. It what it's worth. Very slow when busy and will trip on 25¢ sauces. But all due respect to them because they constantly have customers, never gotten my order messed up, pretty cool crew, as long as you come correct they won't come with attitudes read more

Just waited in line for OVER 30 mins and they couldn't give us a free SWEET AND SOUR SAUCE! Absolutely ridiculous and inconsiderate . That's the LEAST they could've done. Ambiance was horrible! Customer service was terrible. If there's only 2 people on a Saturday night shift Put a sign on the menu and let people know they will Be waiting for 45 mins. read more

Won't let you give zero stars. Worst place ever. If you can't accommodate the curbside pick up then remove it from your options. Nuggets kids meal and a fish sandwich should not take 30 minutes. Ridiculous. read more

Took five minutes just to say hello and six cars had already formed behind me, least you can do is say hello one second I will be with you when I can, not hard. read more

I stop by Saturday night to get food. Using the app, took some time which is fine. I worked in fast food before so I know how it goes with dealing with customers and also trying to get your out times . But i haven't been well since I ate the cold nuggets I received. I received hot fresh fries but cold card nuggets. I was fully aware on that they were cold but having some knowledge in working in fast food myself . Food that's left sitting can get others sick. Please , focus on giving out fresh food to paying customers, I'm not the type to complain but at the same time. I know if this was your own food you wouldn't want it cold. The service is always nice and friendly. read more

Pulled into the drive through a bit past 1PM on a Sunday and was pleasantly surprised to find only two cars ahead of me. Got to the speaker and was asked if I knew about the day's specials. I said no, then two minutes of silence followed. The order taker was a bit giggly when she finally came back on, specials apparently forgotten. I ordered the crispy chicken sandwich, which came quickly enough, though I found it easily the worst of the half-dozen or so I've eaten. Dry, with a scorched bun. The coffee I got with it was weak. Guess it's no mystery why other establishments along this stretch had longer drive through lines. read more

I wanted a cup of coffee at 5:57 am and was told they were closed. That's cool, I thought they were just being picky about not serving before 6 am even though their hours state they are open 24 hours. I come back at 6 am and I'm told that they will open "around 6:30." read more

Service is extremely slow. First ya had one lane open and only letting one car completely through at a time. Ya wait in line to order then ya wait at the speaker to order then no body in front of ya and ya wait to pay. Then you can only get a receipt at the second window if they can find it. As you're just sitting waiting for your food. Extremely slow snail speed here. But the food was good. read more

Be worn! About 11:30pm I waited in line 15 min at the speaker before someone said hello. I asked for a chicken sandwich and shake. I can hear the employees laughing and playing around, My mind said leave my stomach said stay bad decision. The guy taking my order said and I quote " we don't even have any ice cream as he busted out laughing. When I came to the window the 2 male employees preparing the food were playing around with each other cracking up. Why did I stay ??? The chicken didn't look anything like the commercial it was burnt as well as the bread. I was too tired to return that trash. Yes, I should've checked before I left, but I was tired & hungry. Horrible experience. The owner has to notice his business takes a dramatic dip during this time. At least 5 cars left after waiting so long. read more

McDonald's - Mcdonald's chicjen sandwich - Burgers Near Me - Belleville, Michigan

I went to the drive through window here today. Everyone was very friendly and my food was fast and very fresh! Even my German Shepherd loved the beef patties! The only thing Negetive at all that I can say is that one of my sandwiches was messy and Not as uniform as I like it. That is the Only reason I gave 4 stars instead of 5! Maybe they had New people working . I will leave another rating next time. Maybe they can earn 5 stars then! I am hopeful! Great job anyway overall it was Good! read more

Great employee mood really nice and get it done pretty fast I would really recommend this one read more

Took way too long we sat in line for 30+ minutes when there was virtually no line dont plan on coming back

This place is the f*ing worst went there yesterday 08/01/23 ordered 2 big macs 2 fries 1 flurry and 5 reg hamburger to take home for the family they gave 3 reg hamburgers 2 unsalted fries and 2 big macs in the bag and half a flurry had to fight over the the 2 missing burgers finally they gave them to me got home one of the big macs had no meat in it. Thats the last time i ever go there! read more

I'm gonna be completely honest, I am so surprised that McDonalds has took it upon themselves to start hiring sloths dressed as humans, I waited at the order screen for 10 minutes just to be treated like I was not supposed to be there? Anyway I Gave her the order she goes "okay go to the window" so I guess I'll just guess how much it is, I made my awkward car shuffle to the next freaking window and was greeted to a tidal wave of confusion, I felt bad for the girl in the window, she went all roomba mode and started just spinning and walking around because there was nothing for her to do but the sad part about this? I watched this lady just hover over her the whole time this was happening. It felt like a episode of pranked but to my disappointment, it was not, this is Belleville Michigan where the frogs croak and the bridges stay broke, after this we finally get our food and this must be a new thing? my double quarter pounder with cheese had mustard and ketchup up dabbed on it with nothing else and that was the same way with the other burgers. I apologize if I get someone fired but I am not happy. read more

I wish I could give them zero stars. I know staffing is hard everywhere and I'm always polite to those willing to work. The last time we came here was the last time- we received our burgers WITH NO MEAT! No patty!! Please tell me why you're paying employees $16/hour to do that. I check my food order, but do I now need to check to see if my burgers actually have patties on them?! read more

Can't even give them 1 star! (Had to put 1 star to post).I kind up a happy meal for my son after work today. I waited in the long line cause I know they are short staffed! I get to the window and it's the manager. He's pissed off! He doesn't say anything not a single word. I leave thinking I have everything, then I stopped cause I forgot the juice box. But I see the manager is holding it in his hands. At this point the car behind is already pulling up so I just leave it's a juice box no big deal. I look the the revie mirror and the manager throws the juice box at my car! I was pissed! Im telling everyone to never go to the Belleville Rd. Mcdonalds! read more

This place is the worst last night at 8:30 PM I ordered a quarter pounder meal they gave me a fish sandwich cold fries I ordered a sweet tea and I got some kind of other drink then they overcharged me . charged me $19.98 and will not return my money don't go there! read more

2 days ago they were closed at 7am. Today I wait in line get ready to order and was advised one moment. The 5 cars behind me left then I left again worthless. I cannot understand why they have no help. Where did the workforce magically go? Where were jobs suddenly created out of thin air. Or is ot because they don't have to pay rent and still get unemployment with Fed assistance. The cure is take that Fed assistance amd give it to those willing to work. read more

UNBELIEVABLE?!?!? I ordered a Big Mac meal and a happy meal today. I opened my food when I arrived at my destination and found a half eaten quarter pounder INSIDE THE BIG MAC BOX !!!!!!!! I was already 10 miles away by the time I realized this horrific disgusting chewed on half eaten burger with ketchup and pickles falling out. I want to throw up thinking of this! I tried to call the number listed n the call won't go through. read more

They just redid this place. It looks better but it's still a MickieD's so do not get all excited or anything. Silk purse and sow's ear comes to mind. This drive through is only good early in the morning (oatmeal is surprisingly tasty here as is a yogurt parfait) or around midnight. These two time periods you will get hot food and accuracy. Every other time of day is not a star when you are taking out. Soggy fries more often than not and frankly that's all I am coming for. I think they are what half the planet comes to Mc Donald's for, duh. Luckily the double cheeseburgers are always decent, not a buck anymore as they should be but they are tasty-ish in a pinch. Skip salads at this particular locale as they always suck (think edible plastic flavor) except for the fruit and walnut one. Sadly McD's got rid of that one :( so yeah just skip salads. Come enjoy the remodelling and be sure to eat those fries dine in style because to go they will suck. At least if you stick around you can bitch until they tire of you and get it right. Yes, I have done exactly this on more than one occasion. They just love me here I'm sure. read more

This is Covid season and percussions should be taken as such. I am not a picky person but this incident made me concerned. I understand mistakes happen but the drive thru employee gave the vehicle in front of me my order. The passenger in the car went through the bag and the driver stated it was the wrong order. When I approached the window I asked if I could get another set of fries because they were on top and exposed to the passenger hands. The employee huffed and puffed and said I don't think we can give you another order of fries. I said it shouldn't be a problem since the vehicle in front of me passenger rummaged through the bag. He stated I watched her and she did not. WHAT, I literally saw her. He got the manager and she made a snide remark and told me to pull around. When I received the fries I figured they were flashed fried again and given to me because they were burnt to a crisp. I am highly dissatisfied and disgusted. read more

High noon on a FRIDAY and the place is almost deserted inside this McDonalds. Okay, there were maybe 2 or 3 other patrons in here. They fenced off the front counter to ensure NOBODY would dare interact with any new customers placing orders. You HAD to use the kiosk, and anyone that you did try to make eye contact with quickly averted their eyes for fear they'll turn into stone. This particular McD's went out of their way to make sure that nobody could make a simple cash order, or do anything "short". You HAD to use the kiosk and what's worse is that you HAD to use the McD's app on your phone. I used the kiosk, but it was not intuitive and took me about 10 minutes of futzing with the app, going back and forth with the kiosk, and finally just getting a single bloody chicken sandwich ordered. THIS IS NOT EASY. THIS IS CLUMSY AF. I overheard a couple of patrons (that is, would be "ex"patrons) attempt to make a cash order for a BigMac at the counter, and couldn't get anyone's attention. This is a very sorry-operating McD's. The place was clean, because it's my opinion that the place as a reputation for being hostile to inside dining. This is in contract to my local McD's in my home town close to me, where they have a (very unused) kiosk, you just rolled up to the counter and it was like 5 years ago. Give your order to a real human being, throw money at them, and they produce food. FINE. THAT's how it SHOULD be. But this Belleville McD's? They were really made to only handle drive-through and app orders. I have not tried to see what they would do with a standard cash order here, but I'm not about to experiment and do that and waste another 10 minutes of figuring things out. I'm not complaining because I'm some old fart that can't handle technology. But this is a step backwards and customer convenience has been tossed out the window here. Would I come back here? Only if I could dynamite the place. read more

The people that work here are all so trashy... don't wear uniforms, baggy clothes, greasy hair. "I'll be with you In a moment" As they all walk into the back and do whatever greasy people do... literally such trash read more

HORRIBLE!!! I haven't had a hot fry yet. I asked the person taking my order what came on a particular burger and she told me what it looked instead of asking someone if she wasn't sure. Did I mention the fries are NEVER hot!!!! EVER!!!!!! I ordered a burger NO CHEESE and guess what? of course, there was cheese and there was even the slip taped on it that said NO CHEESE....I am so done with them. Wish I could've given a zero. read more

Place is trash. Waited 10 min. for two double cheeseburgers and fries. Really! Bad attitude and you people want $15 hr. Nope!

Terrible!!! web site says open! Door dash only and asking about it, the person was EXTREMELY RUDE AND BASICALLY SAID, can't you read?! read more

I don't plan on going to the belleville rd. location again..... staff needs some customer service training big time...

Extremely poor service, including the management. Filthy store. Will not take orders at counter, manager was extremely rude. Would never even pull in the parking lot again. read more

Food was cold and gross. Girl taking order at drive-thru was rude. Drink cups were covered with pop.