Truly enjoyed me experience here. Top notch customer service from the moment we called and walked lvia the door. My friend who received no services was even allowed to sit next to me while I got my pedicure and enjoy the wonderful massage chair and nearly fell asleep. My pedicure was thorough and my toes looked great when I walked out of here. Considering I'd flown in the day before and somewhere along the way stubbed my toe and broke my entire left big toe nail. The technician who assisted me was a magician seriously. He was able to make that bad boy look brand spanking new and I left out of there feeling like a million bucks. Q nails is right next to the Cold Stone and they are awesome stop in and pay them a visit. I'm from Virginia and I was ecstatic to have such great service on this side of the country especially being a walk-in. Very clean and bright establishment and super welcoming as well. Thank you ladies and gentlemen. 5-Stars all the way read more

Q-NAILS - Working magic on the toe with the broken toe nail - Nail Salons Near Me - El Centro, California

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Waited over an hour to get service while they took there time with everyone else it seems the lady I had was rushing and being very rough she was working so fast and not really focused on doing a good job just looked like she wanted to be done and since doing this she cut my skin really bad that it was bleeding the whole time and is actually still bleeding four hours later will never be back and the paint job was don sloppy read more

Q-NAILS - Cut skin - Nail Salons Near Me - El Centro, California

They cut my cuticles and nipped my skin a FEW times I was bleeding and she just put glue on to make it stop They also did not moisturize my skin or put any kind of cuticle oil. Charged way too much for the service I got. read more

I was told upfront that a basic manicure and pedicure would be $75--nothing fancy, just the lowest tier. When I got to the register, the total suddenly jumped to $102. When I asked why the price changed, they conveniently claimed they didn't understand me. I don't recommend this place at all. I've been to countless nail salons and have never experienced something like this before. On top of that my nails didn't even last 1 day read more

...please avoid this salon if possible Visiting from out of town and decided to give this salon a chance after reading mixed reviews. Made an appointment but had to reschedule due to personal matters (which was fine). Upon arriving, got seated quickly. Asked for a regular pedicure and gel manicure. The pedicure was super basic and not well done. My feet were not fully scrub or exfoliated. I originally had a matte gel set on and the nail tech asked me to soak my nails and then she drilled the gel off, leaving my nails too thin. Over the course of five days after I have had three nails break. Extremely disappointing and painful. I've never had my gel nails break before. I took my niece with me and her manicure nail polish chipped away quickly. Now the best part...I asked for a holiday design I've seen online. It is a red French tip with a white and almond shape. But instead of red I got green. Bad mistake to give the benefit of the doubt. The design looks nothing what I asked for and the white is suppose to be round but it's all different shapes and too thick lol. Anyways...I don't recommend this place. read more

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I've been here twice with my grandmother and have good experiences both times. My gel polish lasts two-three weeks. My pedicures chip quickly but i do wear shoes for long hours at works. Its clean staff is ok. read more

I called and tried to set an appointment and was told to come in they weren't busy. Little did they know I was already outside grabbing a coffee at a Starbucks next door. I arrived and every tech was busy. So I had to wait for a good 20 minutes. Why lie? Just make the appointment. The guy that assisted me was drenched in the smell of cheap cigarettes, he also kept coughing without covering his mouth and was the only person not wearing a mask. He didn't do a good job, it was a lazy job and very overpriced. Also, Why charge to remove gel if I'm paying AN EXTRA 20$ to put it back on! It seems that in the Imperial valley all the nails salons do this. Why lose business and clientele? Make an affordable menu don't charge extra for little things that should be included in the service. I wouldn't recommend this nail salon to anyone. read more

Been to a lot of nail places locally. I will say this is the cleanest I've seen. It's always a gamble if there is a wait. Sometimes I walk right in and other times I wait 30 minutes. All the staff are friendly and I've never had a bad experience read more

If I could give this business a 0, I would but I can't so Im going to give it a 1 star. The guy working there was very rude and on his phone for 5 minutes without saying Hello or How are you. Horrible service over all. He proceeded to be in a rush and hurt my feet. My big toe is now filled with fungi. I don't recommend coming here ever. read more

Q-NAILS - Nail Salons Near Me - El Centro, California

I went in there and to start off the service was HORRIBLE the guys working here are so rude and don't ever have the patience to help when asking for it. I get it sometimes we can be picky but when asking for HELP from people who WORK there..let alone paying for a service, I am expecting to have patience with. N. E ways...they gave me fungus. read more

Q-NAILS - Nail Salons Near Me - El Centro, California

Horrible she filed my nails down so bad they were left raw ! I asked for the first picture and didn't even get close to that. I didn't even want them to fix it because my nails hurt so bad. read more

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Horrible service I did my nails and they okay the finish is not good however my feet are horrible she cut one nail more than the others I told her and she got mad she said WHAT YOU WANT ME TO DO And I said lower your voice just avoid this place at all cost RUDE and I pay with card and she said the fee is a government fee lol She thinks we are ignorant people There is no zero I will do 20 below zero read more

I decided to give this place another try because I haven't been happy with any of the other nail shops here in the valley. The last time I was here I got natural pink dip powder but for some reason the powder looked bubbly when it settled. This time I came for French almond tip nails. First the girl put some of the tips on crooked and she filed them in to more of a round bulky shape. I had to ask her to fix everything. She seemed rushed for some reason even tho they weren't busy, and i was actually being polite to her. When she was filing my nails in to the almond shape, she was filing too hard and she cut my skin! Idk why this keeps happening to me. Every nail shop here has cut my skin when they file my nails. Anyways, the final product was mediocre and the pedicure wasn't too bad. The lady was lucky I still left her a tip. read more

Q-NAILS - Cut my skin from filing my nails too hard - Nail Salons Near Me - El Centro, California

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worst pedicure! I asked for the deluxe pedicure and the lady just removed the gel polish and started painting my nails. She realized she made a mistake when she looked that everyone's else exfoliates and follows the steps to for a pedicure and continued to finish painting my nails and did everything half ass. read more

If I could give 0 I would!! Not only did I waited 45 min for my scheduled appointment. it has been than less than 5 days and my GEL pedicure is completely ruined. I went back to get fixed and not only did they ask me if I had it done there (I literally showed him my nails I know he saw because he watched) and then after I had already called previously to just "come in" because it would be simple I sat in the chairs for 20 min before I left. You cannot do a horrible job and have it totally messed up and then not be an adult and own up to what you did. Its honestly sad how bad that went. I tipped each person $20. Clearly that was a mistake read more

Q-NAILS - What in the world?!? Less than 2 days and they're all off - Nail Salons Near Me - El Centro, California

Straight from this salon I took these I knew I should be asked for a different person when he wore a dirty mark flipped inside out look how dirty they did me, if you hate your job just saydat then read more

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i showed her a picture of my nails and they were french tips and she said okay and started but then she started shaping them and it was crooked and thick and didn't look right. Then she was using the dremel and going around my cuticles and she burned me and i flinched and pulled away my hand and she held on to it and didn't even say sorry. Then she started doing the french tips and on my right hand from where i was looking it looked pretty good then i wasn't paying attention when she was doing my left hand and then she tell me to put it into the little dryer thingy and i look down i see this monstrosity of french tips on my hands that look like teeth, then i asked her if she could make the french tip thinner and she said no we can't do that. literally what the heck. every other time i have been there it has been fine but it's literally just her i don't know her name but just know she is not good at french tips. read more

No stars for this place today 1/16/2019 The little girl who did my fill and pedicure.. needs a new job!!! Unhappy face and attitude.. sorry won't be back there EVER.. See photo of the horrible job she did... AND I didn't stick around to see what they would screw up on a waxing read more

Q-NAILS - The worst experience ever... AND the little girl who did this has the worst unhappy attitude! - Nail Salons Near Me - El Centro, California

This picture is taken after my manicure and some of the gel polish is actually on my cuticle, giving it about a few days to start lifting! As you can see, not a lot of care was given to my cuticles even though I pointed it out to the lady initially. She started with filing my nails and my cuticles WITHOUT even soaking my hands even though I had cuts on my manicure from dryness. Then, she just went in with a drill bit that was TOO ROUGH and that's why my ring finger is cut. She repeatedly went back to cut the cuticles without any care with her cuticle cutter that seemed to be quite dull. Just go elsewhere! She also was just rude and yanked my hands quite often which is just not okay! read more

Q-NAILS - Not a lot of care put in doing my cuticles - Nail Salons Near Me - El Centro, California

Customer service is awful. One particular technician is rude, mean, and not polite. She is especially rude and mean to the elderly. I saw the technician be rude and actually cause pain to an elderly woman. You could tell she was talking about the lady. She was twisting the poor ladys feet, which was painful to the nice lady. Never recommend them. If you are a senior citizen stay away read more

I have been getting pink and white for a decade. I know the different methods, and whether they know what they're doing right off the bat. Larry knew. Took a little over an hour and came out the length And look I wanted. He asked questions through it to make sure I was getting what I wanted. The place was clean and the tools seemed clean. The pedicure chairs were all new. The shop has been open for 2 months. I like that I called ahead and when I showed up they took me right away. I've been to so many shops that can't budget their time and I end up waiting, even with an appointment. They gave me a water, too. The one star I'm taking off is for the pedicure. I didn't get her name. She was clearly inexperienced. I got the second tier pedicure that included callus removal. She went over my feet once very briefly. I asked her to do it again and they still weren't gone. She had to get someone else to come over to get my ingrown a, which I can't get myself and is the reason I get pedis. Price was very high. $45 for a pink and white fill. I don't pay that in LA. But overall, I like the place. I don't have any local salons to compare it to, since I'm not from the area, but I would go back. read more

Q-NAILS - Pink and white fill with Larry - Nail Salons Near Me - El Centro, California

After two days of color change my nail color chipped . As soon as they sat me on the chair the lady started talking Vietnamese obviously mad .. after she took all the nail polish she said that I needed a new set.. yet I had just gotten that set somewhere else about two weeks prior.. I agreed to make her job easier.. then they offered to do a pedicure while my nails soaked .. which I agreed .. however at that point I can still hear her talking her language and then proceed to recommend me the most expensive pedicure.. which I taught was rude since I know she just wanted to charge me more.. unfortunately I will not be coming back .. that was the worst experience I've had and I felt so uncomfortable.. these services are not cheap and it's not okay for us not to feel relaxed.. read more

Q-NAILS - Black color matte nail peeled off. - Nail Salons Near Me - El Centro, California

Worst nails. Came in with a nice set and wanted a fill and to shave down. The tech shaved a little down and I said a little more and she shaved all the way down to the rim.. okay thanks for not listening to what I said . I wanted a little shave down not without any nail. she kept saying how short I went but I said, no YOU went short. She didn't even smooth out my corners and it's so painful to rub my nails against my skin because it's that sharp. Terrible job. read more

The problem with an Alpha Male Manager in a place full of women is that he would think that all of us would be OK with his mismanagement of walk-ins and not complain because he will escort you out and blame it on you for his ineptitude. He does not record his appointments and all of a sudden your 30 minute wait turns into One Hour and you aré supposed to be OK with that type of customer service and not open your mouth. It doesn't matter how great of a place is in the quality of their delivery, it's how they treat you when they skrew-up. Never going back. And neither are my numerous walk-ins. I'll enjoy when your business is not as popular Mr. "Manager" read more

If there was such a thing as negative stars I would use them Q NAILS This place should be shut down unless you like mediocre quality nails and service. The guy that did my nail does not know the meaning of good customer service and was completely rude when answering any questions I had. His work was sloppy and he wanted to get me in and out as fast as possible. If I asked for poorly executed work to be redone he would roll his eyes and do it worse the 2nd time around. My nails were supposed to be square but were unproperly filed..All staff speak almost no English.. The man was so rude he wouldn't let me explain what it was wrong ..I asked for his name and he refused to provide me with his name.. JUST A HORRIBLE EXPERIENCE.. The name of the place is Q NAILS IN IMPERIAL .. Someone in another place is telling me that his name is Erick .. Well never go to him so rude and unfriendly.. Totally unacceptable.. Ok this was my experience read more

So I went because my mom likes come here and I decided to give it a try. I live in Los Angeles but I'm from the valley so I knew about it but never went. Decided to give it a try. Got a mani and pedi, pedi was fine. Mani not so good. I haven't had a machine to my nails in 3 years. Only gel mani's and I get the cotton and foil soak off and they use a nail file for the rest. She put my fingers in acetone and used the nail machine whatever let it slide. One of my nails had split and told her about it she said okay. Proceeded to put the clear coat and mentioned to her again that my nail was broken puts glue and continues. 2 weeks later and this is what I get. My middle finger was the one she had put glue on. Broke. My index finger was already broken when I got to her. Broke from the side and now this. read more

Q-NAILS - Never again with Q nails - Nail Salons Near Me - El Centro, California

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Ended up here WITHOUT reading the reviews first only because I waited more than an hour at a previous location. Should have just gone to Target to buy a bottle of polish and done my own pedicure! Def read all reviews and save your money going to this place. I walked in, was greeted and sat down immediately. BEFORE we were sat i asked if they did a Metallic Chrome finish for a pedicure and SHOWED them a picture of what I wanted and they said "Yes". Now I know most of these establishments say "yes" to not loose a customer, but if you're not familiar with a certain type of service, don't lie about it and over charge!!! I spent more than an hour in the pedicure chair while the older lady tried to figure out how to give me the desired shade. She didn't mention at all that I'd be charged for those attempts! She blamed it on different brands give it different shades of Metallic Gold. O.k. I'll take that, however at LEAST clean them up nicely on the edges. I'm a paying customer and I actually told her I'd leave her a good tip for any extra trouble, yet she seemed annoyed to have to fulfill her service! I mean if you're not about the CUSTOMER CARE then why are you there GIVING CUSTOMER SERVICE?! I read lots of bad reviews AFTERWARDS on the owner. Not sure if she was there or which one it was. If she was there then maybe she could give more care to the employees customer service! I was charged waaay more than what their posted prices are. And anything else should've been forementioned. At the time to run my card, the elderly lady said my card was declined. I instantly got an alert from my bank that my card was charged $1,557 (obviously my bank declined that amount) like WTF kind of scheme are they running here? My next step is to call the BBB of El Centro to check out this establishment because clearly something shady is going on here! Seriously, save your time, money and headaches. They'd get a negative 5 star review if that was possible! read more

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Nice gel manicures and pedicures. Usually booked, but I've been a walk-in and gotten in within 10 minutes. Best I've found in El Centro.

I'm all for supporting good businesses. Lisa was friendly and we had nice polite talk. Inside is clean and they have a well oiled machine of workers ready to take on the afternoon hustle and bustle. Didn't get to take a picture but they even have a small chair for kids to come get pedicures! Come support! I'd be back if I lived out here. read more

Q-NAILS - Fresh gel for a wedding tmrw! - Nail Salons Near Me - El Centro, California

I would put zero stars if I was able to, made an appointment to get a pedicure. They had me sitting on the chair for over 20 minutes waiting for someone to do my pedicure but they kept taking very long, every time I would ask they would say 5 minutes but nothing. Their service is horrible and the staff does not seem to care that 2 people had to walk out on them over this read more

5 stars without a doubt. Got a full set with Larry. They're perfect. He's awesome. Reasonable prices and beautiful, extremely clean salon. read more

Q-NAILS - Full Set by Larry @ Q Nails - Nail Salons Near Me - El Centro, California

I've never been one to write a review but this one is very much deserved. I walked in wanting the same color i had on which was a dark cherry color or something similar and the male worker who was going to be doing my nails (refused to provide his name) was not willing to help find something similar and kept handing me the nail colors for me to figure it out while being on his phone which I'm assuming was more important than the needs of his customer. Since he refused to help me i chose 2 colors on my own which looked similar. He proceeded to do his whole routine and once the color was applied it was nothing like what i wanted. Usually i shut up and just go with the flow of things even if it's not what i want but this time I spoke up and mentioned i wasn't a fan of the color. He then got upset, removed the color and aggressively handed me the colors again and told me to pick.. i once more asked him for his help in finding a darker color and he proceeded to tell me in an aggressive tone that he does not help his clients because they never want his help. Also said, I messed up his routine because I couldn't decide on a color and "next time come in knowing what i want" I then tried explaining he's going to have clients that do want help and will have some that don't... in this case i was asking for his help continuously and kept getting denied. I ended up picking out whatever color to make him happy since he was already speaking to me aggressively and raising his voice. I should've walked out but he threatened to charge me full price even when there was no polish on my nails so i sat there and dealt with his attitude for the remaining time. Once he charged me i asked for his name & he came at me with "you can speak to my manager" and started going off in his language to his manager. I then explained my side to the manager Larry and I've never felt so unheard and useless in my life. Shame on the dude who refused to help me pick out a color but got upset when i couldn't pick between them cause they were not what i was looking for. I've never had an issue with Larry but I strongly don't think his employee was right in this situation and I most definitely feel like he took his side once he hit me with the "he's been working with me for a very long time" I've been coming here for years but i will no longer be. What an awful experience. I suggest you have your color picked out already because clearly it's a problem and an inconvenience if you don't! read more

Quick service i was in town visiting and in need of a full set found this gem on yelp and gave them a try i have to say long did a great job on my full set they are shorter than my liking and more square than coffin shape but i love the color there selection is amazing if ever in need i will definitely be back for more services the staff is very friendly great business read more

Q-NAILS - Nail Salons Near Me - El Centro, California

I've been to Q Nails a few times and usually have a decent experience. However, I went today and asked for a certain nail design and the technician couldn't figure out how to do it. What she should have done was ask another technician help with this design. Instead she kept going without knowing how to do it. The picture attached is what I asked for vs what I left with. Very disappointed especially given the amount of money this cost me. read more

Q-NAILS - Nail Salons Near Me - El Centro, California

I asked for a gel manicure and it didn't turn out too good. I was very dissatisfied. Usually, my nails come out so professional. I called the manager and voiced my concern. He said he would happily take me in and redo my nails. HELLEN did my nails and cleaned them up so well. Hellen was so kind and took her time on my nails. I was so happy with the finished product. So from now on, I'm always going to Hellen! :) read more

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I went in to get my nails done 3/30/19. when the girl started to place my tips for my full set, they looked like they were pointing in every other direction than STRAIGHT! I asked the technician kindly if she could straighten them (twice). When she put the third nail on, it was completely tilted. When I asked her to straighten that one, she made a loud sigh and tried first bending it to make it straight (how can you bend a nail that has already been glued down?). When I told her that that method did not work, she grabbed my nail and tried yanking it off... I yelled out in pain and pulled my hand away, only to look down and see that she had split my nail down the middle ( a quarter of the way down my nail) and it was bleeding. She did not apologize nor did she want to knowledge what she had done! She then reached out and grabbed my hand and tried to use clippers to remove the rest of the nail. without so much as dabbing the blood away, she begins to try and apply another nail on top of the injury. I pulled my hand back and told her that I did not want her to touch me anymore and that I wanted someone else and to speak to a manager. I was moved to another technician to have the issue taken care of. Finally Larry, the manager can over and stood real close to my chair (as not to further make anyone else aware of what had happened). As I explained what had happened and inquired how he intended to rectify the situation, he told me that he would have a talk with the girl, but other than that... there was nothing that he could do... (His words: after all it has already happed. And if I have any issues with it later, that I would need to bring in a doctors note to prove it). Never going back there again !!! Beware of this place! I didn't believe the rumors and I should have! read more

Q-NAILS - Luckily it has grown out since than, but still tender. - Nail Salons Near Me - El Centro, California

came here with my girlfriend to help her get her nails done. service is nice and staff is cleanly and quick. Larry especially is super good at what he does, his nail art is really amazing. definitely will some here again the next time we're in town read more

I hate leaving bad reviews, but this place really asked for it. I was here the first time in April 2019 for a gel color manicure. I sat in chair #3 with a lady who is a little older. She was being pretty rough and I figured it was only her so I didn't think anything of it. Fast forward to yesterday (June 12th 2019). I go back for a nail take-off and manicure. As I'm walking in I see one of the workers there so I smile and say hi. This girl just gives me the biggest disgusting look and doesn't even say anything. Unfortunately I get stuck with her. Clips my acrylics, soaks them in acetone, and then leaves! Yes! She left to go with another customer. So I'm soaking forever and the shit on my nails gets all over my fingers. She had the audacity to complain when I asked if she could take it off. It's your fault it happened, so fix it! Right? Not to mention , her license has been suspended since 2017. read more

Q-NAILS - Dried acrylic all over my fingers - Nail Salons Near Me - El Centro, California

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I give it a 5 start. Friendly environment, great nail techs, and always willing to please your nail ideas. Larry thank you for the outstanding service!! read more

Don't go to this place. If you walk in for a service with a gift certificate BEWARE. All the nail technicians will tell you something then overcharge you when you have to pay. Their work is sub par and there are lots of other places to go. Only come here if you are super desperate. Or you could have your 3 year old niece do your nails- they will look the same. read more