I always call make an appointment and always very happy with Tina. She's very popular so I hate it when she goes on her vacation and the ladies there are awesome read more

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Do not go here. I made the mistake of taking a chance to tey this salon when I was visiting from out of town. I now have what looks like either burned nail beds or fungus under my nails. As I placed my hands in the UV light my nails immediately burned, only then did the nail te g mention my nails were really thin. It would have been great to know prior to having the gel manicure so as to opt for a regular manicure. I've been getting my nails done for a decade in the Bay Area and have NEVER had something like this on my nails. They look horrific now and am mortified I may have gotten a fungus from here. read more

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Tina has been doing my mani/pedis for a long time. She is always thorough, and detail oriented. I've been going to this nail salon for over 3 years and have never been disappointed. read more

Horrible servicio, no volveré nunca a este lugar el señor medio que te talla los pies no usa los aparatos que usan las otras chicas el solo trabaja con sus propias uñas no debería de dar ni una estrella porque tarde más de 2 horas para que terminara su trabajo porque el señor se la pasa platicando read more

I Do not recommend this place!! They are not clean at all! They dont disinfect none of their tools!! They are always in a hurry trying to get everyone that comes in and they leave u there while they go and attend someone else then they come back to you! Dont get your nails done their, they dont do a good job!! read more

The young woman with the toddler is no nail tech. I doubt she has a license. She will never do my nails again. Period. Otherwise, I've had good experiences. read more

I've never seen them wash their tools after each customer. It's a sloppy job. Will never return. read more

Horrible work and the sad part is they think they're good! Wish I could give half a star!!! read more

Q Nails & Spa - Nail repair finished! - Nail Salons Near Me - Madera, California

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I came in to get this design, and the guy did a great job. I would say he got exactly what i wanted. This here was 35, which is a good price. And also on this day the wait time was great. It usually isn't a lot of wait time. I was a walk in, and was out like in 30-45 minutes. read more

Q Nails & Spa - Nails - Nail Salons Near Me - Madera, California

I've never had problems here until I got my nails done by Kathy Ho. She was very rude. She made a big deal about doing my nails the length I wanted. I asked her for short but they were cut too short n she was making a big deal about taking the nails off n putting new ones on. All she had to do was soak them off, which eventually she ended up doing. She made it seem like it was such a big task, when I'm the one paying for the nails. She then got rude with me because the color I asked her to get turned out not to be the color I wanted, as shown on the sample nails. For people who get their nails done, u know the color doesn't always look the same as the sample! In a rude way, She told me to get Up and pick a different color. Usually they'll show me similar colors n ask if that's the color I want, she wasn't even willing to do that. Then She asked Me what design I want. I told her the Virgo horoscope. Rudely, she said I don't know what that is. I was going to show her a photo which is common sense when you want a certain design. If she didn't know what that was it didn't matter cause I was going to show her!!! On top of that She didn't do a very good job on the design. She was just PLAIN RUDE and I won't be going back to this nail salon because of her. read more

They made a mistake on nails and got upset and tried to justify their mistake with nail growth in a day because it being summer that our nails grow faster. Like really! Where is the logic in that one. Not good customer service at all. Was going there for a year now and this is how they treat their long term customers. Not good business sense. read more

I wanted to like this place but she messed up my eyebrows pretty bad :( I hate them never been more disappointed

I got dip powder nails on my natural nails Really liked how they came out (: The staff was very friendly read more

Q Nails & Spa - Dip powder nails - Nail Salons Near Me - Madera, California

the guy was rude and didnt wanna do my nails I ask if he can do my nails straight look at me and said no I feel like because I'm a gay male I felt so embarrassed cause their was customer who herd and saw and one of the customer said that was rude yeah....I won't be back here!! read more

Went in with my sister to get pedicures. My sister got a thorough pedicure. I got a man who seemed to be the owner. He didn't wear gloves and he rushed on my pedicure. I wasn't happy with it but I didn't feel like making a big deal about it. Won't be coming back. And the price on the wall wasn't the price they charged. They charged $16 more. Oh well. Lesson learned. read more

Came into town to visit my Mom on Mother's Day weekend. My sister scheduled all of us appointments at 5:00. We arrived a couple minutes early. Not one of our appointments started on time, they were running late on all of us at least 20-30 minutes behind. They didn't start on me until almost 6:00. Why even make an appt? Watched staff spray disinfectant on tools and just rinse them off, what happened to an autoclave for sanitizing? And to top it all off my gel manicure was subpar. I was told the stuff on my skin would wear off. Looks like my 7 y/o nephew tried to do my nails. Super disappointed.u read more

Q Nails & Spa - Nail Salons Near Me - Madera, California

I got a pedicure and it looked really good. The man doing my nails supper nice and he really paid attention to detail. I can't recommend it enough. read more

this is normally my go to salon, but last time i got acrylics here i got a nail infection on my whole hand! but also not surprised as it isn't the most sanitary lol. read more

Staff is always really nice to me. Keep conversation going and make me feel very welcomed with my kid unlike other nail salons. I will say though I have never liked any of my full sets or pedicures I always have to fix it at home! Sad to say I won't return for any of their services because the staff is just so sweet read more

DO NOT GO HERE. I had gotten a full set on Monday, and before they even closed that day I had to return to get two nails fixed. Then that following Tuesday, TWO more nails had broken. After calling and being promised a new full set, I returned Wednesday and they said they would only fix the broken nails. Not reliable at all, will not be returning to this place!! read more

Came in for a fill and was immediately rushed from start to finish. Very poor job. Not even 2 days later my nails are starting to break. Sucks because I literally told them "y'all get down" right before they started and they had the audacity to do me like this. read more

I would give negative stars if there was such thing. Worst nail salon in the city! I came because I had gift certificate, I would have just paid full price somewhere else. They are rude and take people out of line and I noticed a little racist too. read more

If I could give this place a negative 5 stars I would. DO NOT GO THERE!!! I went to get a fill and pedi. I will NEVER go back. The work is horrible. My nails look so bad. I am so embarrassed. I can not stress this enough DO NOT GO !!!!!!!! read more

They are helping me regrow my own nails by applying a natural strengthening gel. Can see the difference already.

So unsatisfied with their service in this location its devastating how they dont care about having costumers satisfied. The are to be rusing on not letting a Customer leave then to attend the one they have in front of them Customer Service is Horrible I gave them so many chances but I've had enough. When tried telling older lady nicely my opinion she cut me off saying right now not Aknoledging my Concern. Male Owner needs to work on himself and his staff. I see he gets upset when a Costumer isint satisfied with their service but he needs to realize we as Costumers are paying them for the service we aren't getting it for free. read more

Just moved to Madera, looking for a place to do my nails... do not go here, this place is horrible...a guy did my nails and he wanted to charge me over 30$ for just a full set, besides leaving my nails all bumpy he left my fingers all stained with white nail polish after i asked to clean them he got upset...HORRIBLE SERVICE read more

They did a great job on my almond shaped gels. It's a loud fast paced busy place. Everyone was polite and very efficient

Money hungry as@$%! No knowledge of what customer service is. If I could give no stars, I would. I have given this establishment multiple opportunities to learn how to treat me as a customer. They fail every time. It makes no difference whether or not you have an appointment, they still manage to interrupt your appointment time to give services to or for someone else. They will stop doing your feet, and do a wax on another customer, instead of making that person getting the wax come at a designated appointment time. I got tired of the design lady stopping in the middle of my PAID services to give designs and waxing to other customer who had walked in. So I started going to the guy. Today I had a pedicure and it started off great. The guy is very good but does not know how to do a design. So in order to get a design I had to wait for the design lady. Granted she had a customer but this customer walked in late for her appointment when I first arrived earlier, and they were advised to come back because they were not on time. They did come back on time. However they had already missed their initial appointment. Instead of her stopping as she had always done in the past while servicing me, she had the audacity to tell me to wait 15 minutes! its ok for me to get my service interrupted but not for the other customer. Maybe they think they can just treat people any way and we will still spend our money there! Kick rocks. An appointment is an appointment! I am done. I think they only interrupt services when they are servicing an African American! a bit racist. read more

If I could give this place zero stars I would. Absolute worst service I've ever had. They charged me $22 to put on multiple polishes on my toes and take them off. The gel polishes kept turning a different color when being put under the light. The man kept explaining it wasn't his fault but when you know polishes have changed colors multiple times and I'm not the first one this has happened to then it is your fault for not removing those colors as options. I shouldn't have to wait for you to take my nail polish on and off and on and off and then on again especially when it's gel polish it's damaging my nails. The most ridiculous experience I've ever been through. The man who I believe is the owner is the one who did my nails and also didn't wear any gloves while doing my feet and the tools were definitely not the pulled from sanitized jars. Towards the end the owner became very rude and loud when I was explaining why I wasn't satisfied with the service and didn't feel as though it was a fair discount to take $5 off a $36 service that still had all different color polishes on it nor was I willing to wait another hour after being in there for 2 hours already to have my toes looking worse than when I came in. They also charged $46 for a gel mani and pedi for a child and when we called it would be $15 for hands and $15 for feet. Just fair warning that the prices aren't accurate even while we were in there he said it would be $45 and ended up charging $46. I tried to give this place the benefit of the doubt but I wish I would of stayed home and painted them myself. read more