I was in need of a new nail salon and decided to give P'zazz a try. I'm so glad I did! They were all so kind, professional, and the atmosphere was great. I will definitely be back!! read more

this month marks 5 YEARS coming to P'zazz as a loyal client. if i could give them 10 stars- 100 stars!, i would. Gigi, Kasey, Tracy, Becky... these ladies & more have taken care of me through breakups, job changes, traveling the world, getting engaged & EVERYTHING in between. i am always greeted with smiles and questions of how things are going. the level of hospitality i was shown on my very first visit to my latest has never faltered. these ladies mean BUSINESS & take care of their clients like family. every time i get a compliment on my nails im so eager & willing to share "my place" with those willing to listen. the level of care they pour into every single person that walks through the door is nothing short of a miracle. day in and day out they are there busting their buns with smiles on their faces eager to give their best to anyone and everyone that sits in those chairs. btw- they recently upgraded those chairs! they're niiiice. i've gotten my mom to become a loyal client for 4 years now & recently talked my fiancé into getting his nails done too, so consider him a loyal client as well. i've brought friends & shared their work with countless people & nothing but high remarks from anyone who's ever spent time at P'zazz. i genuinely cannot express how thankful i am to have consistent & beautiful nails every single time i go. AND, on top of it- they LAST. i go about every 5/6 weeks (just cause i try to push it as far as i can) & my mom typically goes every 4 weeks. PLUS, if you have an accident they're more than willing to help do a quick fix (if needed). if you're looking for a new nail salon, THIS IS IT. if you're just in town looking for a nice treat day, THIS IS IT. i would always recommend calling ahead to see when they can fit you in, but if you're willing to work with them and their busy schedules they will find a time for you & make it worth it. this nail salon is more than just a nail salon, it's an oasis & a breath of fresh air. a home away from home where you can come with wild dreams & see them become reality. they put everything & more into the work they do. there isn't another place more deserving of 100+ stars in all of the Nashville surrounding areas. read more

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First time at a new nail studio and unfortunately my last time at said nail studio. Location: great! Very convenient in Cool Springs. Service: I got a pedicure and a dip manicure. Pedicure from Becky, awful. First, she made me bleed. Then blamed me bleeding on me! Apparently I have 'too sensitive skin.' Also, see picture of toes, she smudged it before I ever left studio. Didn't say anything as I was already so over my whole experience. Dip was with someone else. She was attempting to do everything while I was getting my pedi. She shaped my nails but then I kindly asked if we could wait until after as I wanted to concentrate on my other service. When I finally started to get the mani, she tried to hand me off to someone else literally telling me to my face 'you are upset.' No, I'm not. I simply had asked her to redo a few nails as she did a poor job shaping while hovering over me on my pedicure. She finally redid the nails and the shape was fine. The manager came over twice asking how to make it better, but in a very condescending and rude manner, like it was my fault. Your employee made my toes bleed, not me. Then, all I asked for was a new shape on my fingernails... after that, the woman working on my mani did not speak 1 word to me for 35 minutes. Beyond rude. At the end she muttered a few random questions but at that point it was past no return. The salon was empty! See pictures. So no reason to do everything at once and try to rush me out, which is how it made me feel. They have a very convenient location but I cannot say I would recommend them to anyone, unfortunately. Many other nail places in the area I'd rather try first. read more

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I finally got the opportunity to get my nails done today at P'zazz and they did not disappoint! Despite not having an appointment, they got me in. I felt like I won the lottery! I was beyond impressed by the special touch of customer care not just with me but with everyone that came in the door. Everyone that worked here knew every customer that walked in by name! Not just one person but it was everyone that came in. They even commented on family members, spouses and kids. I knew I was in the right place. P'zazz was busy but as a customer, you'd never know. The music was calming and the atmosphere was like a spa. No yelling from team members competing over loud music. No loud chatter from patrons. It was like everyone knew they were here to relax and it was a welcome surprise! I know you may not believe me but they have EVERY nail color you could ever want or imagine! I struck OPI gold here and despite not finding my color at first glance, they knew what color I was looking for and found the dip immediately. I got my nails done by Gigi and judging by the patrons that greeted her, she was loved and respected. I just had a major surgery with several complications that I've been slowly recovering from. I have a wound vac and truth be told, I am embarrassed to be seen in public. Gigi was so empathetic. When it came time for me to wash my hands, I dreaded having to walk past everyone with a wound vac and tubes coming out of my body. Instead, Gigi cleaned my hands while I sat comfortably in the chair. It may not seem like much to you but it meant the world to me that she went above and beyond to make sure I was comfortable. I drove an hour to get here and I will happily drive an hour when I get my nails done again in 2-3 weeks. I hope you give this place a try. You won't be disappointed! Thank you, Gigi read more

P'zazz Nail Spa - SNS Dip-OPI Lisbon Wants Moor - Nail Salons Near Me - Franklin, Tennessee

I drive from Nashville just to come here. My nails have been perfect every time (by Kelly). The customer service is very good, they always have good music and tvs as well. Absolutely worth the price point; you would be paying ~$175-$200 for this in Nashville. read more

We were in the area and needed about an hour of time to kill before meeting family for dinner. My sister and I decided to try to get a quick manicure done and found this on Yelp! Definitely an excellent choice. It was packed when we arrived but the young woman assured that she could fit us in for a SNS manicure dip. We did wait for about 25 minutes which was completely understandable because w didn't have an appointment and they had many other patrons with appointments. Our nails took about 30 mins each and she did such a wonderful job. I had recently had acrylic tips, so my nails were extremely brittle and the SNS was perfect to get my nails back to healthy and strong. She was very gentle with my cuticles. She did a wonderful job especially considering how awful my nails looked before hand. The business itself was very clean, they were very careful with sanitation between customers and asked everyone to use hand sanitizer upon arrival and before looking at any colors. All of the patrons there seemed to have been regulars and were all very pleasant to talk with. The woman doing our nails was very nice and did a wonderful job. It was a wonderful experience! Would definitely go back if I was in the area! read more

P'zazz Nail Spa - Did a great job with my short nails after my previous set broke from a different place. This is SNS Dip - Nail Salons Near Me - Franklin, Tennessee

I had a horrible experience with this nail salon. The nail tech was very unprofessional and unsanitary. She skipped steps in my manicure and pedicure and always was just rushed to get it done. I wouldn't recommend this place. This is my second bad experience with this place. I got in ingrown toenail from my from the first visit from the nail tech rushing to get me done. I had to go to a podiatrist which was costly and painful! read more

Took my daughter on Tuesday morning, made an appointment via Facebook page. Highly recommend making a reservation as they are busy and had to turn away walk in's. We came here based on their reviews. We were pleased. read more

P'zazz Nail Spa - Nails with tips and dip - Nail Salons Near Me - Franklin, Tennessee

I am SO happy with my nails. Since my last nail tech moved, I've been looking for a good salon in the area and was in kind of a panic before I found Pway because my wedding is in one month and I wanted beautiful nails for my big day/ haven't been able to find anyone! My mom found Pway and P'zazz Nails via Yelp and recommended I try. I drove quite a way and will continue to drive to come see her because nobody else I've found compares. Pway did an excellent job with my dip French manicure. I haven't had nails this beautiful in a long time and have gone many places around town. She really took her time and the shape, quality and overall appearance of my nails look amazing. My hands look slimmer and fingers longer/leaner than they did prior because she knows how to make them look beautiful. Both Pway and the salon manager were so kind to us and we really enjoyed our experience. Can't wait to go back and have her do my wedding nails! read more

P'zazz Nail Spa - Pway's Dip with French Tip - Nail Salons Near Me - Franklin, Tennessee

Lovely shop tucked away in Cool Springs. Sparkling clean, new pedicure chairs, huge selection of nail colors. Staff is extremely friendly and very skilled. Been a client over 3 years...always happy when I'm done! read more

I would recommend this nail salon ONLY because of Brian. He does a great pedicure. My sister and I had 10am appointments. We arrived on time and Brian started. Gigi started my sister's appointment 40 minutes late which made me change all the appointments for the rest of my day. Poor management. read more

Gigi and staff are wonderful! My new go to spot for dip and pedicures! Clean and friendly. Always take their time not rushing! So glad I found them! read more

Tried this place for the first time with high hopes, but it was a terrible decision. Tracey messed up my nails so bad, shaped them horribly, which she charged me extra just for shaping! I've never ever been charged for shaping, even in Nashville. And she did it wrong! Each mail is different from the next, she rushed the whole thing bc they messed up the timing so her next apt was waiting, and she had to redo several nails because they were so bad. I had a fuming experience. I'm kicking myself because the place next door was only $45 for an acrylic fill with DIP and I loved it there, but I wanted to try Pzazz (which charged me $65 for the same service). Not a nice salon, far out in cool springs, and not cheap. Don't waste your time!!!!! read more

P'zazz Nail Spa - Nails look like shit for $65. Cut them down so much and the coffin shape is horrid. Acrylic with gel. DO NOT GO HERE!!!!!!!!!!!! - Nail Salons Near Me - Franklin, Tennessee

This is honestly the worst nail salon I've ever been to in my life. I don't understand how they're rated so high?I've been getting dip nails for about 4yrs, they always last about 3 weeks. They lasted 5 days here.. I went back to say hey these aren't going to last A WHOLE NAIL CAME OFF (these are my natural nails too not acrylic)!! And another was chipping off -- she recommended me pay to have them redone haha after spending $60 in the same salon 5 days ago. That right there is horrible customer service I was honestly shocked. So she just fixed the two nails that the dip was coming off and the next day another nail started chipping off. I highly recommend NOT going here. Go to Ombré Nails instead they're amazing they were just booked the day I needed to go. So disappointing. read more

Moved here and went here for my first nail experience in Franklin and WOW! I had Tina and she did AMAZING!! I got light pink dip with tips $55 and added white sparkle! Looks amazing, my shape is square round! Knocked it out of the park! read more

P'zazz Nail Spa - Nail Salons Near Me - Franklin, Tennessee

I've been trying to come here for like a year but every time I walk in they are booked for hours. I know I can book an appt but that's too hard with my schedule so I would just go elsewhere. 2 weeks ago I decided to go when they first opened on a Saturday morning hoping I could get in. Not only did they get me in for a gel manicure but I had Gigi do my nails (she appears to be the head nail tech and most popular). She did my nails amazingly but I mentioned to her my gel polish has never lasted more than a week and she used a different bond. Also, I swear she is the only nail tech who didn't file my nails crooked. It's been 2 weeks and my nails don't have any chips or lifting! I've never gone this long before!! I am going to see if I can get a third week out of them! Other than the outgrowth, they still look perfect! Gigi is so amazing that I am going to get my life together and start booking appointments in advance to ensure I get her! read more

P'zazz Nail Spa - 2 weeks later and not a single chip or any lifting!! - Nail Salons Near Me - Franklin, Tennessee

Ann and Pway are the best! Ann did my full set of Acrylics just how i asked. They offered me a beverage to start and were so gentle and took their time with my nails and pedicure. Massage chairs are the cherry on top! Very much enjoyed my visit to this salon and I'm very picky trust me this is one of the best in the area! read more

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Love this nail salon! They are so accommodating to walk ins and also scheduled appointments. Even if there is a wait, they make it as comfortable as possible. The staff at this salon is incredibly friendly and professional. They do great work and are very nice. I have never been disappointed with my nails after a visit to p'zazz. Their gel, dip, acrylic, and regular polish all exceed expectations. read more

P'zazz Nail Spa - Gel nails from p'zazz in shade 3-bubble bath. - Nail Salons Near Me - Franklin, Tennessee

I have a new favorite nail spa! The girls were friendly and gladly accommodated my bridal party for a mix of gel and dip manicures. We're quite high maintenance and everyone left, sharing praises for the color options, service, and skill of the nail techs! I will absolutely be back! read more

LOVE P'zazz! Gigi and all the gals never let me down. I recommend scheduling an appointment because they get BUSY! Rightfully so. 10\10 highly recommend!! Adding some photos of their work!! :) read more

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I feel incredibly lucky! We dropped in here last minute on the Fourth of July. They were able to squeeze us in for 3 manis and pedis. Super clean, great chairs and spas. The manicure was flawless and they paid such attention to detail. They were also some of the kindest artists I have worked with! Helped me pick a color and gave me tips no other manicurist has ever shared! Thank you Gigi read more

P'zazz Nail Spa - Nail Salons Near Me - Franklin, Tennessee

Lovely experience here today. The girl who greeted me was professional and friendly. They fit me in for a polish change. The owner who did my nails was so nice and thanked me for coming in. Will definitely be back. Will call and make an appointment next time. read more

I found this salon on Yelp and went in for a pedicure. I am still mind blown they charged me $65 for the most basic pedicure I've ever received. No massage, no sugar scrub, no paraffin wax etc just basic pedicure (nail care and lotion) with gel polish was $65. Outrageous. I wouldn't mind paying the $65 had i actually got a decent pedicure with all the things mentioned above but to be charged that much for none of that? Highly disappointed. read more

Very nice and professional. Wonderful service, wide variety of options. Definitely recommend making an appointment. They are really good so they get super busy. read more

P'zazz Nail Spa - Nail extensions, clear dip base, colored gel tips 55$ before tip - Nail Salons Near Me - Franklin, Tennessee

I moved to Franklin a couple years ago and have been bouncing around nail salons looking for somewhere I really liked and felt comfortable. I am so glad I stopped into P'zazz. The salon was VERY was clean, all of the ladies were SO nice, I actually talked to the woman giving me a manicure the whole time (which I never do), and my manicure is the BEST I've had in a long time. 100% will be back! So thankful to have finally found a place I like, and I'm VERY picky. read more

I'm conflicted with this review because when I went today they were super short staffed and I work in the service industry so I get it. I was here for over two hours for a mani and pedi. When I left I realize one of my pointer finger nails was a lot longer then the other. I had another appointment so I couldn't turn around and I leave for vacation the next day so I'm stuck with it. The work is good. The woman who did my pedi was a little stabby but I think it's because she was busy. Also, maybe I'm not used to Nashville prices but it costed me $99 for an acrylic set with gel and a basic pedi with normal polish. Sorry for the awk pic, it's hard to take a picture yourself. read more

P'zazz Nail Spa - Uneven nail length - Nail Salons Near Me - Franklin, Tennessee

Love love love P'zazz Nail Spa! This is my second time coming since not having my nails done for almost a year due to covid + I just moved to Nashville and have been looking for a new nail salon. I saw Anh the first time and she did such an amazing job I just had to come back! Today she did these gorgeous pale yellow gels with little flowers on my ring fingers. I am obsessed!!! Anh is so gentle and really takes her time to make sure everything is just how you want it. This will definitely be my regular nail spa for sure! The store is really clean, and everyone is so nice. Can't wait to come back! read more

P'zazz Nail Spa - Gorgeous pale yellow gels with little flowers! Perfect for spring and Easter! - Nail Salons Near Me - Franklin, Tennessee

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Emmy is the absolute best! Been going to her for a little over a year now! She always willing to go along with some of my crazy ideas! read more

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P'zazz does an amazing job every time! They have the best nail techs, they are all so kind and welcoming. I have never left P'zazz with a complaint. They go beyond expectation every time! read more

P'zazz Nail Spa - Nail Salons Near Me - Franklin, Tennessee

Amazing manicures and pedicures. Super consistent while being a friendly place to be. I found this place 4 years ago and haven't wanted to leave. Kacie is my go to but they are all super at making you look and feel great. read more

I was passing through Franklin and needed a manicure for Thanksgiving. I read reviews on yelp and chose P'zazz. What a great choice, I walked in at 9:30 am and welcomed by Gigi. She had time to take me, helped me pick out a color and did a phenomenal job. Her attention to detail was fantastic. I was so thankful I found this location through yelp and highly recommend them. Hope that my travels bring me back through Franklin. read more

P'zazz Nail Spa - Gigi helping me decide on a color - Nail Salons Near Me - Franklin, Tennessee

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I was able to get in for a same day appointment on my first try! The woman doing my nails so friendly and did a great job with the design and application. I'd totally come back! The paint is wearing off a bit after 7 days, but it's regular polish on acrylics so that may be normal. read more

i have been looking for a regular place to come since i moved here two years ago and this might be it!! gigi and kacy were so kind and i mean look how cute: read more

P'zazz Nail Spa - Nail Salons Near Me - Franklin, Tennessee

Today was my first time coming here and I loved it!! The whole staff was incredibly friendly to me and my nails look amazing!! Wonderful job!! read more

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This place is very nice. The people there are very kind, and welcoming. The service was also very good. The only problem Was the price. It was a little bit pricey. But overall I loved it and will be going back soon. read more

P'zazz Nail Spa - Nail Salons Near Me - Franklin, Tennessee

I called 2 salons prior to visiting P'zazz who were unable to accommodate me without a prior appointment. P'zazz was more than happy to get me in for a manicure and pedicure. The staff was friendly and professional! If I am ever back in town I will revisit P'zazz! read more

P'zazz Nail Spa - Nail Salons Near Me - Franklin, Tennessee

Great stop for a quality mani-pedi. Song took her time and executed with precision on my hands and feet. She also picked out just the right color for me. I'll book an appointment with Song every time going forward and enjoy future top notch pani-pedi experiences!! read more

I was in the Cool Springs area so I decided to look for a nail shop nearby. I did a yelp search and found this little gem of a nail salon. I called and was told I needed to make an appointment due to Covid19. So, I made an appointment for the following day. I didn't mind waiting a day because I appreciated, they had a process in place. Fast forward 24 hours...... I went to my appointment with the owner Gigi. Everyone in the shop wore mask and they had shields up and in place. Gigi was very personable and super friendly with all the customers, myself included. She referred to most by their first name. I had a wonderful pedicure and a full set of nails put on. Due to Covid19 it'd been a while since I had either done. Gigi listened to what I wanted and my nails looked great! I painted them in various colors for my grandson's first birthday. I've already gone back and had my nails redone and changed colors again. I can see this being my go-to place. Give P'zazz a try! read more

I am in love with this nail salon they are very accommodating, friendly and honestly do great work. If you are looking for a nail salon in Franklin this is the nail shop to visit. I love the fact that they are very versatile ,stay on the cutting edge of nail design and are able to do various nail shapes and designs. Gigi and her staff are amazing! read more

P'zazz Nail Spa - Nail Salons Near Me - Franklin, Tennessee

Gigi is the owner and she's the best!! Love going here. Everyone is so friendly, the spa is so clean, and they do an incredible job!