Brilliant Nail Spa

I see Micah for Brazilian waxes every 4-5 weeks and she is amazing. I always feel comfortable and…read moreshe does a great job. I've been here for 2 years and after reading in particular the poor reviews... felt the need to share my experiences. This studio is such a comfortable and safe place. They have complimentary drinks and have comfortable seating when waiting. The rooms are nice and clean with a comfortable bed. Especially if you are getting more than one area waxed. All of the staff are welcoming, considerate of your needs, and polite. Concerning the negative reviews, no I have never been offered incentive to leave a good review. They let you look and give you a mirror to check if there are any hairs left on your body. If you see some speak up. I had a time, not with Micah, where I saw some hair and the esthetician was more than happy to wax that area. Pain? Seriously, it's a wax and they do hurt. Everyone's pain tolerance is different but they are in no control over your pain. Overall, I recommended this studio to many of my friends who have told me that they thoroughly enjoyed their experience. Not everyone's experience is the same, but I couldn't be happier with this studio and Micah.

So fast! I couldn't have been more appreciative at the speed, professionalism and quality of result.read more

Waiting area

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Waxing The City - Brentwood

5.0(2 reviews)

2.6 mi

Visited for the first time. Essence did my Brazilian and eyebrows. She did great she had great…read moreattention to detail in making sure all little hairs were cleared. This was my first time getting hard wax and it was WAY better than I expected (still hurts) but way better than the other wax with the strips. I really love the products they use before and after waxing. It left my skin super soft and no problems (it's been 5 days). I'd definitely recommend going to Essence she's great! You can tell she definitely loves her job and takes passion in what she's doing. Great experience.

I had a lash lift/ tint and brow tint/wax and was amazed at the difference!! Rachel did such a…read moregreat job!! It was painless and relaxing (even with the wax!) I received so many compliments and everyone was shocked when I told them my lashes are real! It also lasted 6 weeks!! I didn't have to wear mascara for a month and my lashes looked great!! It's well worth it and I highly recommend Rachel and Waxing the City!

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Bloom & Branch

4.7(50 reviews)

2.4 mi

I've had multiple facials, by multiple people here and I can honestly say they are top notch! Every…read moretime I walk in this spa I'm greeted with a smile and feel appreciated for being there. They take there time, explain what they're doing and create the most relaxing atmosphere! I've started scheduling one every other month! They also carry products in house so I was able to talk through ingredients and what would be best for my skin!! Definitely worth the money.

I was very excited for my treatment at Bloom and Branch Spa up until I met the aesthetician that…read moregreeted me, Emmy. I booked a " 60min customized facial. " LOL Let me start this review off by saying that one's experience and spa, at any point... Should never feel rushed or make one on edge. It is taking me a long time to post this review, because I like to believe the best in people. I want to think that she was having a bad day... But I feel an obligation to let clients know what they're getting into. NOTE: I was going to send this in an email to the former owner, Lisa but unfortunately the spa is *SHOCKINGLY* under new ownership now. (I visited the salon on my last trip to TN last July.) Emmy started the facial at 12:48 and ended the facial at 1:22. I'm not great at time management, but I could tell she was rushing, and she cut it short. I asked Emmy if she did the micro dermabrasion near my milia's on my eyes and she said no I'm not gonna put scrub on your eyes. I understand the eye area is delicate. I have worked in several high and spas in resorts. These milia's were big enough to get to safely- I only made the appointment because I was told him I saw that the aesthetician would take care of them. Upon getting into the treatment room, after I laid down onto the bed and was greeted with a knock maybe 10 seconds after getting undressed- I felt rushed, pressured and uneasy. I just washed my hair, and when she started putting stuff in my face, I asked if she had a headband or towel to keep it out of my hair. Not only did she not have a headband in the room - when I requested one she said, "I think I have one out there.." (with the pregnant pause and subtext of "but I'm not going to go the extra mile." (When anyone who has gotten a facial or done one properly knows the hair must be out of a client's face.) My response: "Oh if it's far no worries..." She never got the headband and continued with her "facial." Emmy immediately told me she couldn't do a scalp massage and a hand massage (or she'd run out of time,) and I said "okay, great as long as you can do the extractions!" Emmy didn't explain at all what she was putting on my face while she was doing it there was no communication it was completely uncomfortable.. nor did she ask if I had any sensitivities or allergies. RED FLAG. Nor did she ask if I wanted oil in my hair for the scalp massage I asked Emmy to get rid of the milias on my cheeks initially, but upon leaving on my way out at the front on, (in the reception area because I noticed she either forgot or ignored my comment and my right cheek had redness and heavy irritation due to her poking at the milias and not finishing.) When I asked about the milias she avoided completely and the two she picked at..note: this was in the reception area she said "THAT'S TINY and I have another client.. so I have to go." Her response in the most uninterested/unprofessional and catty tone. I was shocked at the unprofessionalism I was given, not only because of my experience, working in spas and going to many ... But also because there were other clients and the reception area, as well as the (obviously nice but learning,) brand new receptionist. If I was the owner or manager at this establishment, I would be absolutely mortified. I was embarrassed on behalf of the owner because it's a really cute place. I'm leaving the review now because I'm back in Tennessee and I still have hyperpigmentation from where she picked at my milias

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Sugar Baby Body

5.0(7 reviews)

1.8 mi

Molly is fantastic! Her studio is inviting. Molly has a very welcoming presence. This was my first…read morevisit and I've already made a return appointment. Molly made me feel very comfortable and I was out within 20 minutes. Location is easy to find. 5 stars all around! Support our local businesses!!!

Sugar Baby is awesome. Molly did my first sugar waxing Brazilian a couple weeks so I had to come…read moreback. Molly is so nice was amazing throughout the whole process from checking on you to maintaining a conversation with you and answering any questions you have. I highly recommend you come here even if you're hesitant to get it done, just do it, you will not have any regrets coming here because she made so nice and easy. Thanks Molly

Volume Lash Extensions

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Hybrid Full Set Lash Extensions

Brow and Skin

4.8(12 reviews)

0.1 mi

I reached out to Brow and Skin Co to make an appt for my friend who had recently lost her husband…read moreand dog and is in a really bad place. We had planned a girls day of shopping, nails, lunch and brows. Sheron was super sweet and communicative with scheduling the appt. We arrived a bit early and I texted Sheron to let her know. She greeted us at the door and escorted us in the room which was gorgeous. Very calm and soothing with plants, beautiful decor, calm music and it smelled great. It felt as we knew Sheron! We talked about getting older, music, spa things, products, etc. It was like hanging with a friend who does your brows. She did explain what she was doing with my friend and addressed her concerns and answered questions. I LOVED the result of the brow tint and wax and thought she did a beautiful job, I will be back for Sheron to do mine! This was my friend's first time with tint/wax so I'm still waiting to hear if she will keep it up. Thank you Sheron for a great start to our day and for being so kind and professional.

It's not easy to find someone in the brow department. Brow and Skin Co. offers Wonderful work…read moreshaping beautifully defined, natural looking eyebrows. Greats studio, clean, private, excellent decorum. Will return!

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Pinup Skin Spa

4.8(44 reviews)

2.8 mi

LASHES CAMERA ACTION OMGEEEEEEE - Ok, I've been a huge fan…read moreof Pinup Med Skin Spa for years.... I've been here 10 years so I think I can say DECADES! I literally LOVE everyone that works here! I just needed to come on here and brag about the lash serum I just picked up in April 2025. I've tried both kinds they have, and this new one is my ultimate favorite. Check out my before and afters. The pic with my eyes open is with mascara, I have NEVER had my lashes almost touching my brows before. Unreal. Highly recommend! Thanks Tabatha for recommending this serum! I'm in love!!!!!!

I have been craving a tan! I have not had a spray tan in years. Yelp reviews recommended Pinup! I…read morehad an appt with Samantha at 940am....very easy online scheduling which I appreciate. The location is perfect for me. Parking is easy. I told Samantha I had not had a spray tan in years and she was super accommodating. She told me exactly what to do. Highly recommend a spray tan at Pinup. Especially considering their prices. So reasonable!

Before and After 1 month of every night Lash Serum I got from Pinup! BOTH photos are without mascara

This lash serum is insane! Highly Recommend!!!!

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This place could not be any cuter!!!!

Authentic Brazilian Wax

4.6(25 reviews)

2.2 mi

This tucked away little gem was a great find! I was able to make my appointment online (with the…read moreoption of text or email reminders). I was serviced by Mary who was warm & a great waxer. After I left, I immediately recommended the place via text. The hostess wasn't as welcoming/warm when I first came in, asking only my name. No greeting, or even a "are you new?, how'd you find us" question.. It was my first time there, so I anticipated that I would have a salon welcome & intro schpiel. As my first human touch point for the salon, she was a high contrast from the technician that provided service. I was a little early for my appointment (5-10min) due to their warning in the fine print that if you're more than 7min late you may forfeit your appointment (maybe w/financial penalty, but read your appointment notes to confirm this bit). 7 felt like an odd number, but eh, I was willing to give the salon a try. Mary provided wonderful service! She is highly proficient and efficient! AKA: She was fast with removal (which, when it's coming out at the root -- that's what we love!), did any necessary clean up and had lots of extras to help through the process (for example she spoke about caring for the skin beneath the hair, which some don't really address). Her work was excellent. Did I mention she was quick? Lol. The price was well worth the service & I will definitely be back.

Got my first under arm wax this morning. I was a little nervous at first, but the young lady talked…read moreme through the quick (almost painless) process. Everyone is so friendly. REALLY CLEAN ALSO!!!!! Nice relaxing music.

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European Wax Center

3.6(81 reviews)

1.0 mi

I rarely get my brows waxed (DIY-er over here), but every once in a while I need to go in for a…read moregood clean up (when I say a while, it's been like...3 years since my last wax!) Darrian was my esthetician and she was fantastic. She explained everything she would do before, and then explained it again as it was happening. It was a great experience and I would HIGHLY recommend her! I left with my brows feeling the best they've been in a long time. Thank you Darrian!

Extremely disappointing customer service at the Franklin location…read more I've been a longtime European Wax Center customer and have purchased multiple Wax Passes over the years. I regularly purchase a variety of services from European Wax Center and have consistently invested in the company, so this experience was especially disappointing. I had a 9:00 AM appointment at the Brentwood location, which I confirmed the night before. Unfortunately, I became unexpectedly ill that morning and was actively vomiting. I was unable to call before my appointment, but I contacted the Brentwood location around 9:30 AM. They explained that I would be charged 50% of the service, which I understand is the company's cancellation/no-show policy. I had no issue with the Brentwood staff for enforcing the policy. My concern was that, given the circumstances and my history as a loyal customer, I was hoping for a one-time courtesy. I was advised to contact other locations because I may be able to get in touch with the district manager through one of them, so I called the Franklin location. The person I spoke with told me she could help me, but she did not identify herself, so I had to ask who I was speaking with. That was when I learned she was the general manager of the Franklin location, whose name I believe was Megan. From the beginning of the conversation, I found her tone unnecessarily rude and dismissive, despite the fact that I was speaking to her respectfully and simply trying to explain my situation. I explained multiple times that I understood the policy and was simply asking for a one-time exception because I had unexpectedly become very sick. Rather than feeling heard, I felt dismissed and patronized. I was repeatedly reminded that I had confirmed my appointment the night before, despite explaining that I confirmed it because I fully intended to attend. I was also told that the no-show would remain on my profile. At one point, after I expressed that I did not feel her response reflected genuine understanding of the situation, she asked, "Is there anything else I can help you with, dear?" Given the tone and context of the conversation, I found this particularly patronizing and dismissive. I understand that the policy ultimately stands, and I was never asking for the policy to be eliminated. I was asking for consideration in an isolated situation as a longtime customer. The issue is how this situation was handled and how I was treated when I reached out for help. Unfortunately, this interaction has changed how I feel about continuing my relationship with European Wax Center, and I do not plan to purchase additional Wax Passes once my current passes expire. Policies can be enforced while still treating customers with empathy and respect. I was disappointed that this was not my experience. If I could give zero stars, I definitely would.

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Charming Nail Bar & Lash

4.3(22 reviews)

0.9 mi

Great place to stop for both pedicure and manicure. The place is great ascetically and large…read moreinside for a nail salon. They also offer complementary drinks. Lots of nail technicians and seemed to follow proper protocol for hygiene. The prices seemed a little high, but suspect location being across from lifetime fitness and size of the salon may be the driver on higher prices.

The name says it all--what a seriously charming place to get your nails done…read more My husband and I are visiting friends in Tennessee and wanted to treat ourselves to pedicures. (my hubby's first time!). We opted for the Volcano pedicure so we could get the paraffin wax and hot stone treatments. Heaven! Not only was the service exceptional but we felt very welcomed at check-in, the ladies providing our services were lovely, and they even have a full bar! I didn't partake but saw many people enjoying a glass of Prosecco while getting their nails done. Did I also mention this place is probably the most gorgeous salon I've ever been in? We have nothing like this in Hawaii. Highly recommend, will be back if ever in Tennessee again.

Clean and great atmosphere for a pedi & mani!

Private room available for special occasions!

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Love the deco chic vibe!

Faces by Katie Strickland

4.8(5 reviews)

3.2 mi

•$$$

Katie is the sweetest person ever! Her makeup skills are amazing and she is incredible at what she…read moredoes. I would recommend her to anyone I'm definitely going back next time I need my makeup done and I would love to try her other services!

Katie, is such a sweet esthetician. I normally get facials & microdermabrasion, which helps out my…read moreskin a lot, especially dark spots. Katie is understanding & a great listener to what you want done. She is more than willing to work with you & educate you on what products she has available for sale. I would definitely recommend her to anyone with skin care needs.

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Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

12 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Taylor S.

268

20

0

7 years ago

I moved to franklin recently. Made an appointment for a pedicure with someone I was referred to and arrived on time. I was greeted and pointed to a pedicure station. It wasn't cleaned or prepared-no towel or water. I waited over 30 minutes and watched other girls come in and leave before my service was even started. No one asked if I needed anything or bothered to explain that my tech was running behind. I was just ignored as other techs were sleeping in chairs and just walking by. Finally someone came over to clean and fill my station with water...I told her multiple times it was cold. Nothing done. Finally after almost another ten minutes my tech begins. She was nice and my nails looked okay. Never given an apology or checked on. I wouldn't return but was given a gift card from a friend. read more

Ralph C.

0

1

0

7 years ago

I have been a monthly patron of Brilliant Nails Spa for more then two years. It has a friendly atmosphere, filled with smiling faces. The professional employees are certified specialists and perform with expert efficiency. The shop is clean and comfortably equipped. The service is reasonably priced. I have never had a bad experience at the Spa. On the contrary I always feel better when I leave than when I entered. read more

Sheryl G.

0

1

2

13 years ago

I was so impressed by this nail salon! I have had many pedicures before, but this was the ABSOLUTE BEST! I got the 'Hot Stone' pedicure which ended with a hot stone massage on my lower legs... AWESOME! And I LOVE my french tip nails! It was a great experience, the people were friendly, the shop was clean and convenient to my home and the prices were GREAT! Really a happy camper! read more

Rachel B.

0

1

0

8 years ago

I come here every time for my pedicures and dip manicures! Everyone here is awesome at what they do, but Brian is my guy! He is wonderful at the dip powder and my nails always look amazing when I leave here. He is very careful making sure he doesn't hurt me with the drill or file and always makes sure the powder is smooth. 10/10 would recommend! read more

Beth D.

0

1

0

7 years ago

Brilliant nail spa is a wonderful salon. Our 97 year old mother gets a manicure there regularly and Loans could not be more accomodating, friendly and professional. Mom's nails have never looked so good. The spa is clean and comfortable. I highly recommend Brilliant nail spa. read more

Rachael N.

2

3

0

10 years ago

A great place to relax and pamper yourself! My friend and I walked in and were able to get a manicure and pedicure right away! Nice people and they do a great job! A great choice when wanting the best for your nails! Pricing is not bad either! Definitely will be back again! read more

Alexa S.

0

1

0

11 years ago

This place is great! Came over to Moores Ln from the south side on a whim and glad I did! Nam did my pedicure - he did a fantastic job, and was very nice.Julie did my Eyebrow., The place is clean and has a cool vibe. read more

Niki R.

0

2

0

7 years ago

Really impressed with this salon. I had gel manicure with Liana and pedicure wiith Molly. They were both exceptional. The atmosphere was great, staff was friendly... one of best salons i have ever been to!! read more

Julie B.

24

3

0

8 years ago

I've been to a lot of nail salons in the Franklin area and Brilliant Nail is by far the very best! If you haven't been yet, you've gotta check it out. read more

Chloe B.

0

2

1

11 years ago

Quick, professional, affordable, great communication, and wonderful service. Going back for sure.

Yana V.

0

1

0

4 years ago

Went to get acrylic nails done. My fingers now look like toes....eeek! Do NOT go here!!

Sondra J.

7

43

26

10 years ago

Very pleasant experience. Will return.

Brilliant Nail Spa - othersalons - Updated October 2026

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These nails were done 3 1/2 weeks ago! You can see the new growth but no chips! And I do house…read morework! Of course wearing gloves, but still. They look good going into week 4!

My first gel pedicure in May 2025 was very good so I decided to go back. Mistake…read more I chose color #1 for my gel pedicure. I'm relaxing and not watching the man polish my toes - I look down and he's using color #2 (it's not the color I chose). I say something and he goes and gets another color (Color #3) but doesn't show it to me. I look down and he's painting my big toe green! I asked what he was doing and he said you don't like? Heck no!!! He then brought me the colors to choose again. Apparently there had been an issue with the color #1 I chose so he just used a different color without showing it to me or telling me of the issue. Why didn't he just say so? I chose another color but hate the end result as it was put down on top of color #2 and ended up looking hideous!! $62 for a basic gel pedicure + tip (which I did not want to give but did) - if I could give zero stars I would. Zero communication ruined the experience. Don't waste your money.

TJ Nails - Franklin

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Mandy is my nail technician! She nails it every single time…read more She really does such a great job love her.

This was the worst sns dip ever!!! It's supposed to last 4 weeks. Theirs didn't make it to 1 week…read more I'm so disappointed

Nolen Nail Spa

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I will not be returning to this salon. Horrible customer service! I took my daughter here to get…read moreher first set of tips as a special birthday treat, they broke one week later when I went back to get them fixed, they charged me. Then the fixed nail broke again and they called me back saying they were going to have to charge me again. Will not be returning.

I have typically loved my experience at Nolen Nail Spa, but the last nail tech I got cut my toe,…read morewhich is still hurting over a day later, and honestly has me concerned that something is wrong, and then was very short with me. She told me they didn't have certain colors (a basic sheer pink), and then when I opted for a gel, the salon upcharged me $25.00, as I guess it was a specific type of gel, but no one told me that when I selected it. Super disappointed in the service.

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I had a most relaxing pedicure today. Stephanie always delivers a wonderful experience.read more

Katelyn is truly the reason I keep coming back to Frenchies. Her attention to detail is unmatched,…read moreand my nails look and feel perfect every time I leave. She consistently does an amazing job, and I always leave feeling confident and happy with the results. Highly recommend Katelyn & Frenchies! My only suggestion would be to stock up on the newer Dazzle Dry colors! There are so many beautiful new shades available on their website, and I'd love to see more of those options at my Frenchies.

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