I've had multiple facials, by multiple people here and I can honestly say they are top notch! Every time I walk in this spa I'm greeted with a smile and feel appreciated for being there. They take there time, explain what they're doing and create the most relaxing atmosphere! I've started scheduling one every other month! They also carry products in house so I was able to talk through ingredients and what would be best for my skin!! Definitely worth the money. read more

I was very excited for my treatment at Bloom and Branch Spa up until I met the aesthetician that greeted me, Emmy. I booked a " 60min customized facial. " LOL Let me start this review off by saying that one's experience and spa, at any point... Should never feel rushed or make one on edge. It is taking me a long time to post this review, because I like to believe the best in people. I want to think that she was having a bad day... But I feel an obligation to let clients know what they're getting into. NOTE: I was going to send this in an email to the former owner, Lisa but unfortunately the spa is *SHOCKINGLY* under new ownership now. (I visited the salon on my last trip to TN last July.) Emmy started the facial at 12:48 and ended the facial at 1:22. I'm not great at time management, but I could tell she was rushing, and she cut it short. I asked Emmy if she did the micro dermabrasion near my milia's on my eyes and she said no I'm not gonna put scrub on your eyes. I understand the eye area is delicate. I have worked in several high and spas in resorts. These milia's were big enough to get to safely- I only made the appointment because I was told him I saw that the aesthetician would take care of them. Upon getting into the treatment room, after I laid down onto the bed and was greeted with a knock maybe 10 seconds after getting undressed- I felt rushed, pressured and uneasy. I just washed my hair, and when she started putting stuff in my face, I asked if she had a headband or towel to keep it out of my hair. Not only did she not have a headband in the room - when I requested one she said, "I think I have one out there.." (with the pregnant pause and subtext of "but I'm not going to go the extra mile." (When anyone who has gotten a facial or done one properly knows the hair must be out of a client's face.) My response: "Oh if it's far no worries..." She never got the headband and continued with her "facial." Emmy immediately told me she couldn't do a scalp massage and a hand massage (or she'd run out of time,) and I said "okay, great as long as you can do the extractions!" Emmy didn't explain at all what she was putting on my face while she was doing it there was no communication it was completely uncomfortable.. nor did she ask if I had any sensitivities or allergies. RED FLAG. Nor did she ask if I wanted oil in my hair for the scalp massage I asked Emmy to get rid of the milias on my cheeks initially, but upon leaving on my way out at the front on, (in the reception area because I noticed she either forgot or ignored my comment and my right cheek had redness and heavy irritation due to her poking at the milias and not finishing.) When I asked about the milias she avoided completely and the two she picked at..note: this was in the reception area she said "THAT'S TINY and I have another client.. so I have to go." Her response in the most uninterested/unprofessional and catty tone. I was shocked at the unprofessionalism I was given, not only because of my experience, working in spas and going to many ... But also because there were other clients and the reception area, as well as the (obviously nice but learning,) brand new receptionist. If I was the owner or manager at this establishment, I would be absolutely mortified. I was embarrassed on behalf of the owner because it's a really cute place. I'm leaving the review now because I'm back in Tennessee and I still have hyperpigmentation from where she picked at my milias read more

I had the opportunity to have Shamna be my provider for my anti aging blueberry enzyme facial. Visiting from LA I have experienced many facials including overpriced ones. This is by far the best facial I have ever had! She took the time to cleanse, moisture and put in work on my face all while creating a zen like experience. I truly thank goodness for Shamna and look forward to when I can come back just to see her. read more

MAGICAL. Beyond grateful to have found a new facial place since moving here as our last place was spectacular. This place is absolutely perfect. The inside is so clean, welcoming and calming. We had 30 minute facials with Samantha and Lisa (which we soon realized we need to do 1 hour next time!) because they were too good and we need more haha. My husband and I's faces are glowing and feel so refreshed. So important to take care of your skin! Already booked new appointments December so happy and excited to try new facials. Thank you ladies for a wonderful experience see you soon. read more

Very cute place I stumbled on for a facial. Atmosphere in the rooms was very relaxing and the licensed aesthetician was very kind and did not judge. She was also cognizant of when to make a little small talk and when to be quiet. Results were just ok but it was very relaxing. read more

Lisa you charged me $20 for this shit. Cmon have some dignity to accept your mistake. Provide services you get paid for. You could have at least complete my eye brow using other method. This is dumb Really rude and manner less manager. I went for eye brow they couldn't complete it. I was on retinol they did strip wax initially which pulled my skin off. Then she said she have another appointment and her manager will complete me. Manager said she cant and ask me to come back another time. And then charged me full amount with no eye brow done. She was really manner less. No one should go there When you post reviews on there page they update the privacy by blocking you. Thats how you see good ratings on some platforms read more

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Wow...just found this gem! Warm greeting when I arrived, service was on time and super cute, clean place. Waxing service (lip/brow) was fast and painless. Booking the appointment was really easy online. They offer facials, which I definitely need to try! read more

While here on vacation, my daughter and I came in for facials. I can hands down say one of the best, most relaxing facials I've had. I would highly recommend for everyone to come in and give them a try! I had the 1 hr pomegranate facial. read more

Lisa is outstanding. She is meticulous and cares for your skin like it is her own. I have struggled with acne and clogged pores for most of my life. Upon my first conversation with Lisa, she identified some areas where my skincare routine could be improved, and she performed a microdermabrasion facial on me. She uses her hands as the tools for the procedure. She controls the pressure and the vigor of scrubbing very well, so as not to irritate the skin. The aromatherapy she uses is divine, and as part of the experience she put a hand balm on my hands that was luxurious. My hands feel softer than they have in ages. Today is day one post-facial, and my skin is radiant and glowy and soft. I am still on cloud 9 after the experience! read more

Just came here for the first time for a bikini wax. It was the least painful wax I've ever had..Lisa is the best!

I had an exceptional facial here! Emi was amazing. She was very attentive to my experience and took her time with our session. Honestly I've never had a facial like this, it usually feels like they're just putting my skin and playing nice music but this was an entirely different experience. I got a dermaplane and a facial and my skin looks amazing. I'm not one to write reviews but I was honestly so impressed with Emi and the spa in general. I truly can't recommend Emi at Bloom & Branch enough! She is so committed to making sure your experience is relaxing and exactly what you want. read more

I was a client here for a few years. I loved going here until 02.05.22. I was scheduled for an appointment that day and due to a migraine that day, I was not able to make my appointment. I slept through my appointment and by the time I woke up, my credit card had been charged without my consent. They refuse to credit the $140 back. I would recommend paying cash if you choose to do business here. Apparently, it is ok for them to keep your credit card on file and charge it without your consent. I have never no-showed for an appointment and I am very disappointed this happened considering it was due to a medical condition and not just because I decided not to go. Your response is not true. I was late one time. I called you to tell you I was going to be late because of traffic. My appointment was cut short and yet, I paid full price. It didn't interfere with your next client and therefore, you lost no money. You seem to be more concerned with money than the health of your clients. Well done. read more

Love Lisa and her staff at Bloom & Branch. Such a peaceful place to go for my waxing, dermaplaning and facials. The spa is very relaxing and I'm always so pleased with how my services turn out. read more

Lisa is wonderful! I got a good vibe from her instantly! She is knowledgeable and honest. I had a facial and a lash tint and left Lisa with glowing skin and beautiful lashes. No redness. No swelling. There is no crazy upselling or pushing of products with crazy ingredients used by celebrities, just real natural products. Lisa is a must see every time I'm in Nashville. read more

had a fantastic facial today given to me by Minnie! The services provided were fantastic and my skin was left glowing and feeling more rejuvenated than ever before. The service was applied with State of the art precision and specialized for my skin. I will most definitely be returning! read more

This place is basically a room inside of a massage studio called "Back In Touch Wellness Center." There is one facialist, and her name is Lisa. Lisa is AWESOME. She is very easy to talk to and is more than willing to provide advice on how to take care of your skin, and she doesn't seem to have an end-game where she's actively trying to sell you her products. I had the microdermabrasion facial, and I barely felt a thing, so I was surprised to come out of there with my skin actually looking great. I guess I should stop applying the "no pain, no gain" expression to skincare. :) It's been a few days after the service, and I'm still noticing the effects of my facial. I do have a few gripes about this place: 1) The facial does not include your decolletage (i.e. your neck region), which seems essential to any facial. I've never had a facial that never included this area, so this was new to me. 2) You wear all of your clothes. I like being able to escape from the outside world by getting out of all of my uncomfortable clothing and wrapping myself in comfortable bedding that someone else will have to wash. 3) There's no comfortable area where you can relax, have a cup of lemon water and like chill in front of a fireplace in a robe. It's a pretty typical waiting room with none of those luxuries. However, this place is INSANELY affordable (30 minute facial for $55). Even their skincare line is affordable (night cream for $5). So taking that into consideration, the above gripes may be necessary for these insanely low prices. But still, I wish this place would start including your decolletage into their facials, even if it tacked on a little extra to the overall price. It's a necessary part of any skincare regimen. read more

We enjoyed our facials and appreciated the use of organic products. Would recommend!

Totally worth the search! Lisa was so kind to squeeze me in on my recent trip. It was one of the most PAINLESS eyebrow waxed i've had. She was also very thorough. Look for the PARK PLACE sign and head upstairs and last door on left. Super relaxing environment too. read more

First off, Lisa is AMAZING. I went in today for my first facial ever, and let me tell you - she has the most magical hands and energy! The shop was clean and inviting when I walked in. Lisa herself is very sweet and kind and made sure I was comfortable. I did the pomegranate facial to help lighten my acne scars and added on the microdermabrasion. Everything felt so relaxing and rejuvenating. My skin feels hydrated, smooth and soft and I can already see a difference in some of my scars. I'm about to become a regular here for sure! I highly recommend coming in!! read more

I needed a facial and eyebrow wax with little advance notice. I was so grateful Liza was able to accommodate all appt with such short notice. She is conveniently located in a quiet clean and brightly lit room within Park Place which was walking distance for me. She recommended a facial for my skin and was ready to begin when I arrived which I greatly appreciated that she started on time and completed in a reasonable amount of time both services so I could return to work. My skin feels so refreshed and smooth. I plan to see her on a regular basis it felt so good. read more

Lisa did a great job! She answered all of my questions. Gave me a consultant before she started could have easily shifted me into a much higher paying session but said that I didn't need it. The facial felt great afterward. I was ready to sleep right there in her office. I would highly recommend using Lisa's service. read more

First facial ever and my skin felt amazing after. Purchased her skin care line (was not pushed) ....and it's my favorite. Will be going back. read more

The owner did a great job waxing my lip and was super friendly! Very reasonably priced too. Will definitely be coming back :)

PHENOMENAL facial! Lisa is extremely knowledgeable, thorough, and personable! I was so relaxed the entire time (almost fell asleep!) and I left with my face looking 100 x better than when I came in! I can't recommend her more!! Pls pls pls go see her in Nashville! xoxo read more

I had my first facial with Lisa a little over a year ago and I will never see anyone else. Lisa is so knowledgable, reasonably priced, and offers affordable skin care lines in house that are AMAZING! Lisa always makes me feel welcomed and gives such a relaxing experience! Lisa also is one of the most genuine and kind-hearted individuals I've ever met. Her passion for skin, life, family, and overall well-being radiates whenever I'm in her presence. I highly recommended any facial or service from Milk & Honey! read more

I LOVEEE going to Lisa to get my brows waxed and tinted. They always look so amazing and she definitely knows what she's doing! If you ever find yourself looking for a new place to go to then the search is over! read more

Lisa is extremely talented! As a man, it can be scary getting your eyebrows done. Lisa is a great listener and confidently offers her professional advice! This is now my 4th visit with her and my eyebrows have never looked better. She removed hair that needed to be removed but also suggested growth in certain areas to achieve the best look possible. To top it off, she is the sweetest person ever! Thank you Lisa for delivering an exceptional experience every visit. read more

I loved Milk & Honey! I got the custom facial. My skin looked and felt amazing afterwards. I also bought some wonderful products that were recommended by the esthetician Lisa. The prices were very reasonable and I have really been enjoying the products I purchased. Go see Lisa! read more

Lisa is the best - so professional and specific. She offered advice on care that I had not received before and it's worked so well. Thank you! read more

Lisa is super sweet! She is very knowledgeable and answers all your questions ! Might I say the prices are reasonable and I cannot wait to go back and get my facial ! Thank you! read more

Lisa is wonderful! She is the absolute best and I plan to be a client for a very long time. She always follows up after every visit to see how the peel went. I normally get the brow wax/tint, lashes tint and gentlemen's facial peel and couldn't be happier with the results. The pricing is also very affordable! :-) read more

I have been visiting Lisa for the past 4 years and every visit has been amazing! She starts by examining your skin. She really listens to your skin concerns and suggests the facial that would address those concerns. I have had several types of facials and the glycolic peel. I always leave her space refreshed and with glowing skin. We always strike up a conversation during my visits but the atmosphere is very peaceful and relaxing. read more

Lisa is so sweet! Calming, beautiful space where you can really relax. Can't wait to go back and treat my skin to another one of Lisa's gifts! read more

Lisa is the best. She's been working on my eyebrows for 3+ years; they've always been very sparse and I never thought they'd ever grow back in but she has been waxing, shaping and trimming them for years and I've been so pleasantly surprised at how much they've grown back in and actually finally have shape!! The environment is so relaxing and Lisa is so sweet and truly cares about her clients. I had a facial last year and it was so relaxing as well - it's already on my Christmas list for this year! read more

Loved facial with Lisa! She was so kind and attentive to my skin care needs. I left her place with glowing skin.

Make sure you notice the address as there is a restaurant with the same name, in the Gulch - I WENT FROM FRUMP-A-DUMP skin to fab skin. I just moved in from Santa Barbara, CA and so I am trying to establish all my vendors and Lisa for my face is my new facialist. I just went blindly by the reviews and I was NOT DISAPPOINTED. The bed was delightful and cozy, her products were wonderful for my sensitive skin *I prefer Yonka but this was great* - smelled so wonderful in the room, so peaceful - Lisa is so caring and she enjoys her work - I had a VERY emotional day and Lisa let me cry, and then we laughed, she was so sweet and my face feels phenomenal. I added a service that I didn't understand and she let me change mid stream and had the clarifying facial and the Dermabrasion - I had come from a dry area and went through a lot of wind and my face feels soft and supple - if you know what I mean, by this that I don't notice my face at all. If you don't then you just have really good skin - anyway, you will get a text from her in the morning if you book your appointment late in the evening right on her website and if you get there a little early and the receptionist is not there just call her - its just Lisa and it is in an office of other wellness services. read more

Lisa is wonderful. This was the best facial that I've ever had. She was gentle and thorough. My skin looked great afterwards! The facility was beautiful, peaceful and relaxing. The scheduling process was easy. I will definitely go back. read more

Lisa was wonderful. She took the time to listen to my skin care goals and answered all my questions. Will definitely return again for future facials. read more

Lisa was wonderful. My appointment was for a clarifying facial, dermaplane and eye treatment. This was my first dermaplane and I was not disappointed. I immediately saw a difference and will certainly continue. Lisa was very informative and I enjoyed the entire experience. read more

Loved my experience at Milk & Honey with Lisa! She was so accommodating and took the extra time to answer questions about my skin and gave me tips to help my breakouts. She really does want to help her clients feel great in their own skin! read more