Because my tennis coach recommended this store, I bought two tennis rackets and changed string once…read morethere. So far, I have met three store staff in the tennis section, all of them were very knowledgable and patient. I felt they genuinely wanted to help me find what fits me, never try to sell me as many things as possible. I had many wonderful experience there and would highly recommend this store for tennis equipments.

I am trying to understand the issue with this store. As a new golfer, I have had no issues when…read morecoming here. Atmosphere/Ambiance - 5/5 - HUGE location with pretty much everything for golf. There are bays where you can hit golf bays and test out many, many clubs. If you do club fittings, they will apply that price to your purchase. There are also different tiers of memberships as well. Just a heads up, but their website also has items that they might not carry in store. Staff - 5/5 - Friendly and helpful. They were able to answer pretty much all of my golf questions. I see other reviews and I was planning on doing my club fitting here, but maybe I should go to a different location? Overall, the few times that I have been here, I have not had any major issues, but perhaps as I go more often, I might need to update this review at a later date.

As a new golfer, I felt pretty intimidated walking in for the first time. I wasn't sure what to…read moreexpect and honestly had a lot of nerves going into it. But Gary immediately made a huge difference. He was welcoming, patient, and took the time to make sure I felt comfortable right from the start. He explained things clearly, didn't rush me, and created an environment where I could relax and actually enjoy learning. He also went above and beyond by taking the time to explain the different parts of a golf club and how each one affects your swing and performance. Instead of just handing me something and moving on, he really focused on helping me understand what I was using and why it mattered. He spent a lot of time working with me to find the perfect club, making sure it felt right and fit my needs as a beginner. Because of that experience, 2nd Swing is definitely where I'll be going for all of my golfing gear moving forward--I won't be going anywhere else. Thanks to Gary, my confidence has grown a lot, and what started as a stressful experience turned into something I'm genuinely excited to keep doing. I really appreciated his patience and attention to detail, and I'd highly recommend both him and the store to anyone getting started with golf. The first time I went, I picked out a golf club on my own and it turned out not to be the right one. So I called back before coming in the second time to make sure Gary was working so he could assist me in picking the right club. I am beyond thrilled with my purchase and I cannot wait to try not to try it at the driving range. In addition, Gary also recommended me to get a $5.00 9 iron to practice my swing. he is a great asset to the team. and a pleasure to work with.

2nd swing does a great job. I had your van fitting with Shane, and he's a true pro. The customer…read moreservice outside of that is unmatched.

Best trade in values I've seen all over DFW. Always open to working with you to get things the way…read moreyou need them. Repair services are also lightning fast. Typically same day service versus waiting 2-3 days at larger chain stores like PGA. Sometimes supporting a local business means increased cost. Not here, very competitive, if not better prices than most retailers.

Walked in club finders and they try to take advantage on my two Scoty Camren clubs that I was…read moretreating in for another club. They definitely tried to lowball me and take advantage of the clubs that I was trying to sell them after looking on the floor and seeing how much they're reselling them was completely unacceptable. They lack in class lacking customer service would not recommend going there!!!

Josh was so amazing and helpful, he helped us find the right bat and even got it rewrapped for us…read more We found everything we needed for baseball and football season at a fraction of the cost at academy!

I thought as popular as pickle ball is, they would have some items for getting started. Nothing of…read morethe sort.

Very professional atmosphere and the Techs are really friendly and knowledgeable. Their goal to…read more"better your golf game" is spot on! I like Chad P. He has a genuine, caring, kind, personality. He never makes me feel inadequate. Thank you GolfTec, thank you Chad!!

This isn't a store. It's a whole attraction in itself!…read more Walking into the Scheels at Grandscape felt less like "running errands" and more like entering a Texas-sized amusement park that also sells everything you could ever need. This place is huge--two floors of sporting goods wonderland with a giant fish tank arch on the first floor! There are tons of Texas and Dallas Cowboys-themed photo ops, a literal Ferris wheel inside the store, and a massive café with food options, beef jerky bar, and tons of fudge and candied nuts. Bonus points for the staff--everyone I came across was genuinely kind, helpful, and seemed genuinely happy to be there :)

Whoever runs this store needs to find whoever is the midnight shift leader at the local Long John…read moreSilvers and hire them to run the gun department because, good God, that would be a massive improvement. After waiting for 20 minutes with my drivers license, credit card and social security card visibly in my hand I had a lady cut me off in line. Man behind the counter sees it, I let it slide...and then when she's done the cashier takes another guy who had been there 30 seconds. Now I am pissed, but also fascinated at the incompetence I am witnessing. Out of boredom and curiosity I wait for the bald dilbert at the other cashier station to finally finish checking someone out, after 25 minutes, so I step forward. 3-4 minutes go by and he doesn't acknowledge my presence. Then he calls out the name of someone without even looking at me and proceeds to get into a lengthy conversation and I am back at square 1. 30 minutes, made it to the front, no acknowledgment of my existence. All of you people are not qualified to take change at a toll road. The savings on the firearms does not make up for the nonexistent customer service and lack of common sense that is hovering over this entire department. All of you suck at life.

I've been to the Rockwall X Golf a few times, so seemed right to check out the Frisco location too!…read moreThis location is HUGE! It was packed on a rainy Saturday, though, so be sure to reserve a bay in advance. If you're early for your time or want to stay after, there's also cornhole and a full bar to hang at. Same menu as the Rockwall location - lots of cocktails and beer options, plus a pretty large spread of appetizers and food. The fries have the most addicting seasoning!! The giant pretzel is another of my favorites. We played for an hour and I swear it felt like no time at all! The golf is great for all levels - we played a scramble so each player could be set at their own level, and played Turtle Bay. Let's just say I did NOT carry my team...but it was still a blast! X Golf is great for friend groups, date nights, families, beginners, or pros looking for a place to practice when they can't get out to a course. I highly recommend!

Let me tell you guys... if you want instant, seamless and accurate SIM golf with good food and a…read morechill, laid back atmosphere; X-Golf is where it's at! It's the same feeling as Top Golf but you ACTUALLY can get better at your golf game with how accurate their SIM is. Not only can you hit the range, you can play 10+ different Tour grade and prestigious courses. The food, is what you expect, but it's not over the top on price and it's not horrible to where you will feel bad for paying. I got the Chicken club and i honestly couldn't even find one thing wrong with it! My buddy had the cheeseburger and both of our plates were gone in the matter of minutes, absolutely bliss. Everyone is super nice, the managers truly care about their job. The servers are always coming around to check on groups, they constantly have rewards and events. It's just an all out good vibe here, this is my second time here and will FOR SURE becoming back. They also have an app you can download (for free) which gives rewards and membership value if you're interested. Top notch guys!

Long time customer (have purchased 5 sets of clubs between myself and 2 sons), and now can not get…read morea response to an email. Follow up had never been their strong suit, but now just getting zero response. Very disappointed at the lack of service at this location. To have been a return customer for a number of years and just get absolutely blown off is beyond description. I will go elsewhere in the future.

Only reason I am giving 1 star is I cannot leave zero stars. No customer service, 0.They do not…read morecall, do not email and they do not text. They do not keep you updated on order if it starts to drag. They do not answer phone. Phone to location gets routed to a system. You will have to physically go to location during business hours to check on your order/build. My build was wrong (grips), I drove back, showed them, this was on a Thursday and asked if they could fix the incorrect grips and additonally regrip my 5 remaining clubs by end of business Monday as clubs were being shipped Tuesday.I was assured that that would NOT be an issue. After no contact by 4 pm Monday, I drove back over only to have to have staff physically locate my since Thursday UNTOUCHED clubs. This location is terrible.

I'll start off by saying that Natalie was amazing. She was patient, helpful and made me try all…read morepossible options. The store offers the MyFitt fitting process which is pretty cool. The suggested sizing dint work well for me though. Natalie helped get the shoes I wanted from the Fort Worth store and I picked it up a couple of days later. Will recommend this location if you are looking to get your fitting done. Be aware that the selection of colors and sizes are limited. The service at this location is a big winner.

My friends and I stopped by Dallas Running Company to find the right fit for running shoes. The…read moreprocess was smooth from the moment we walked in. A staff member helped measure our feet and guided us to a special area inside to check everything properly. He was very polite and recommended a few different shoe options based on our needs. His service was excellent, and he made sure we found the right fit. We also got lucky with parking right in front of the store, probably because it was the weekend. Overall, we had a great experience and absolutely recommend Dallas Running Company!

We came to this Academy to purchase a canopy to have a little shade in the Texas sun. While I…read moregenerally like Academy, they are pretty much serve yourself in the customer service department. That's alright by me though because I generally like to not be bothered by salespeople and be left alone to make my own decisions. If you require boutique like service, this is not your place. Value-wise, Academy Sports and Outdoors generally has pretty good quality for pretty decent prices.

With everything in the world seemingly getting so much more expensive, Academy seems like one of…read morethe only places I go, where i look at things and think "that is a decent price for that". They have a good selection and all the sports gear you need and a pretty decent selection of athleisure wear.