Nice place. The staff were friendly and helpful, and were actively monitoring our progress to deal…read morewith an issues. We had one minor malfunction, which the staff member noticed immediately, and dealt with. Their rooms are pretty immersive. They show a little wear from use, but not bad.

This was so much fun. I brought my 14 year old son and some friends here for his birthday and they…read morehad an absolutely fabulous time. Gwen was working and she gave us just the right amount of hints. All the puzzles were well-designed and the right level of difficulty. We did the King Midas room; it was the first time any of us had done one, and we will definitely be back.

This was the second time I did an escape room. It was a lot of fun. It's located on Main Street so…read moremake a day of it by going to lunch or dinner at one of the many restaurants close by. We did the "Inquisition" escape room, which could be scary for little kids. Jasbir was wonderful guiding us when we needed clues. We made it out but it took us just about an hour! lol so much fun!!

We did cell block 4 and it was AMAZING, it took 4 of us to work together to be able to escape! Our…read moregame-masters Levi and Lina were great, they provided just the right amount of hints when needed! I highly recommend.

Great experience...Mae was phenomenal, giving nudges when needed and really helping us smooth out…read moregameplay. Sets, props. etc were high quality, and the puzzles were challenging and fun. This is our second time at this location, would highly recommend.

Amazing time. Me and my friends had a great time and the employees were very chill and are cool…read moreunlike other employees at other places. Everywhere in here is full of great people and the basketball is tuff. The foam pit was amazing. It's a great place to learn new tricks like backflips and learn some tricks aren't meant for people. Like me I tried to backflips and landed on my neck, now i'm in agonizing pain but it was so worth it.

We returned to Complexity in Nov of 2019 to try their "The Blizzard" Room - You and your team are…read moresent in to search for evidences made by a ground-breaking duo years ago on an important research discovery. You had no idea that a blizzard storm is approaching your team and you need to seek shelter right away. This is the time to sharpen your survival instincts so your team would be able to live through this storm and bring back the research evidence to base! HIT THE BULLSEYE -Intriguing storyline and very different from a lot of the survival and rescue themed rooms we've played so far -All the props used were relatable to the storyline and we felt like we were in a real igloo -The lighting and ambience went well with the room design -Puzzles were mostly linear but explained the story in a reasonable order to accomplish the final goal. With that said, our recommended size for this room would be a max of 3-4 people due to the size and communication factor in the room MISSED THE MARK -This is the first time we actually had to pay attention to the storyline from the game master for something we had to use in the room later. Perhaps there could be another hint in the room just in case the players missed it at the beginning, and it doesn't have to count as a hint? -One game piece might need a bit of clearer instruction of what is "on" and what is "off" from the start as it was a bit confusing to figure out on our own -The hint system utilized can be heard only in one area of the room. Perhaps a speaker that can cover all areas can be installed that would make the players experience more pleasurable -For a more immersive feel to the storyline, the outside area of the door could have a bit of a "blizzard" feel before entering -Some added on wind or lowering the AC effect can also bring in a more immersive feel to the experience. Music would definitely help as well. -The ending could use some work. Perhaps an added-on sound effect for the helicopter rescue just to signify the win as we didn't realize we had been saved until the game master came in a few minutes later saying we've already completed all the tasks TAKE A SHOT? This room reminded us of a "fantasy cartoonish world" like Disney's "Frozen". We felt that kids would really enjoy this room due to the color, props used, and the set design. Some puzzle aspects might even be easier from their perspective as the dim lighting made some clues and colors harder for us to see. We feel that kids will have no issues identifying them. We really enjoyed putting our mindset to basic survival skills and working our steps to finally being successfully rescued!

A group of us had never done an escape room before so we had no idea what to expect. Alexis did a…read moregreat job explaining what the room was about and offered some critical clues as we worked our way through it. We managed to complete the room with a couple of minutes to spare and had a great time.

Without giving too much away, I'd like to highly recommend this escape room!…read more (Be warned, the entrance is a little tricky to spot, but one you're in the parking lot, you'll see "Quandary" signage to guild you in.) Also be warned, tell your guide before-hand whether or not your group is interested in jump-scares! ;) This escape room company had multiple locations, and naturally has multiple room themes to choose from so there's options for everybody!

My family decided to come here for a Sunday Funday activity. We were looking to do something in…read morethis area and after loving this companies rooms in Farmington and Rocky Hill, it was the perfect spot. We originally booked one of the rooms but on the way called up and asked if we could switch to the other. Since they had no one coming in after us they had no issue allowing it which was nice. We did the Zodiac Killer. It was an alright room but was all manual locks and puzzles, nothing electronic or anything. A fair escape room, but certainly not as good as the three puzzles we've done at the other two locations.

For someone who has never done an escape room, I am incredibly surprised that I enjoyed it so much…read moreso I'm itching to do another one! I did an escape room as a team building exercise and we did Jungle 2. We've been told we need not have done Jungle to do this room. We received a link for the waiver as soon as we got the reservation. It laid out all the rules too. There are a handful of parking spaces in front of the venue for ease of access. Upon arrival, we all checked in watched a video to give us the premise of the game. I loved all the puzzles in the game! I want to same more but don't want to give anything away. Nick was an amazing host and game master through it all and helped us along the way when we needed to make it out of the game! I can't wait to come back!

Our family of 4 has been here twice. Both games were very different, but both a ton of fun. Highly…read morerecommend!

We had SO much fun! Was our first time doing an escape room & we absolutely loved it! Staff was…read morevery friendly & helpful. Would definitely recommend Escapology for date night or any day of the week!!

The rooms are beautifully decorated and the puzzles are just difficult enough to make it fun! The…read morepeople working there were super helpful setting up for our daughter's party. They have yummy cocktails and mocktails available and the entry/ common area is very cool.

Great spot for groups or parties! The owner is attentive and helpful. My daughter had a birthday…read moreparty there and it was very cool and different! The girls had a great time!

this was my partner and my first time doing an escape room and we had a blast! we did breathless…read moreand made it out (just barely) - the design was great (awesome atmosphere, the theming was fantastic), the puzzles were great, and dave? was nice and super responsive every time we asked for help. even with all the clues we used, it felt super rewarding to cross the finish line! definitely plan to come back for their harder room before we leave CT.

My wife and I came and did the asylum escape room. It was a blast! I definitely had the life…read morescared out of me at least 3 times while my wife(the horror fan) barely flinched . The puzzles were challenging but very fun and solvable with good team work. We escaped with about 15 minutes remaining. We plan to come back at some point to try the other rooms they offer. Overall, a top notch experience!

We had so much fun in our escape room, the relic. They ask you ahead of time if you want hints, etc…read moreand I think we said yes if we ask. The woman running it that night was very friendly. We can't wait to go back!!