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    Puzio Raymond Dr

    4.5 (13 reviews)
    Open 7:30 am - 12:00 pm
    Updated a few days ago

    Services - Puzio Raymond Dr

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    5 years ago

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    7 years ago

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    Review Highlights - Puzio Raymond Dr

    Puzio found it, prescribed a prism in the lenses to fix it, and -- can I just say how amazing it is to actually see the world in 3D?

    Mentioned in 2 reviews

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    Opthalmic Surgical Associates

    Opthalmic Surgical Associates

    1.0(2 reviews)
    0.9 mi

    I tried to go to this office back in January when I call for an appointment back in January I was…read moreon hold for like almost 30 mins and finally I decided not going to do eye exam here. 4 months later i tried again. This lady name Sophia who they claimed she has been working here for 14 years. When I called at 3pm for a eye exam for diabetic to make sure my eye balls wont get infected. I told her I'm not coming in for glasses just the exam. She kept telling me to call my own insurance to get the vision coverage number which is I don't need it,cuz that vision number is for when u need glasses. So she made me called my insurance and I called her back and she still didnt make the appointment for me so after 2 hours I been on the phone between her and the insurance and other locations. I called her back by 5pm the other lady answered the phone and she didnt even ask me about the vision number, just the Insurance ID# then I'm good to go I was like WHAT? REALLY 2 HOURS WASTED TO CALLING THE INSURANCE COMPANY FOR MY VISION NUMBER WHICH IS UNNECESSARY WHICH SHE MADE ME TO CALL then they are claiming it's my language problem I was like. SERIOUSLY? I SOPKE TO 5 DIFFERENT PEOPLE 4 OUT OF THE 5 PEOPLE KNOW WHAT I WANT EXCEPT FOR HER SO EITHER SHE DOESNT UNDERSTAND ENGLISH OR SHE IS PLAYING GAMES WITH ME (GIVING ME A EXTREMELY HARD TIME) the second TIME I called again she was the one answer the phone, I asked her up to three times. "MAY I ASK WHOM IM SPEAKING TO?" OF COURSE I KNOW IM CALLING THE EYE DOCTOR OFFICE HER answer is "This is eye doctor office" Then I have to ask "MAY I HAVE UR NAME?" Then she said "Sophia" What u think people? I finally schedule somewhere else and only take 10 mins to schedule that EYE EXAM WITHOUT ANY OTHER NUMBER BUT MY INSURANCE ID# I don't even have to repeat myself over and over again. Dont go here, they will try to give u a extremely hard time. And u couldnt even get ur correct exam done. This office is extremely outrageous and Rude I NEVER NEVER IN MY LIFE THAT WHEN I SCHEDULE AN APPOINTMENT WITH ANYTHING I HAVE TO GO THROUGH THIS.

    My eye doctor is normally Dr. Buliano, however because she was out of the office I was assigned Dr…read more Bagga. Things started fine, I went in and had my eyes dilated. Her demeanor is short, slightly rude and she was rushing me during the eye exam. I then waited in the waiting room. People came and went and finally after 2 1/2 hours of waiting I'd had enough. I asked why I was still waiting and Dr. Bagga said she had called my name and I didn't answer so she assumed I had left. I had never once left the small office and why in heavens would I leave before my exam was completed. Mistakes happen and apparently they had forgotten all about me. Fine. But she kept insistently it was my mistake and would not admit her error. She took yet another person in front of me who had just walked in the door and I continued waiting. Upon leaving I attempted to pay my copay, would they refused to accept. Front desk was very rude, condescending and unprofessional. Perhaps they were overscheduled that day. The front staff as well as Dr. Bagga could use a course in customer service skills. I will never return to this practice as there are plenty of other eye doctors in the area. I have previously seen Dr. Witherell and Dr. Buliano and never had any problems and found them very capable doctors. Returning to this office as a patient of Dr. Bagga and the staff there, will never happen in this lifetime. Do yourself a favor and find a kind, compassionate doctor who values and respects the elderly, Dr.Bagga is not one of them.

    Puzio Raymond Dr - optometrists - Updated May 2026

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