I used to go here too. The guy who now works there is not customer friendly at all. He doesnt…read moreseem to enjoy the job at Eyeworks. The women that used to be there were great. I cancelled my appointment because of this new guy. If you're going to see an optometrist, there are plenty in this area that have friendly accommodating staff. I started going to Irefract at Costco in Glen Mills instead. Very nice and friendly, and great prices on glasses if you need them.

I felt disrespected by the employee at this facility. I made an appointment a few weeks back. The…read moregentleman made the appointment for the location at 210 Lantana Drive. I drove from Maryland for my appointment that was scheduled for December 5, 2025 Jennifer at the Lantana Square could not find my appointment although she was very helpful. I did purchase new frames for the glasses that I have broken. I drove to the Concord Pike site to discuss the issue with the gentleman. He stood there near the back never check to see if I made the appointment as only comment to me was and., when I stated to him again that he made an appointment and no one can find it again and he stated and. And then seen it. What do you want me to do? I don't remember it. He never attempted to check the appointment scheduled to see what was going on. He stood there like I was a criminal and I did something wrong. I returned home to Maryland the next day and locate my card that he wrote the schedule on the appointment was scheduled for Friday, December 5, 2025 at 10 am with Dr Ammon. It was for my yearly eye exam. I would hate to assume the reason he did not help me, but his message was very clear to me. I think his actions were very unprofessional and certainly disrespectful to me. Needless to say I've been coming to. I works for some time, but I was able to get an appointment the same day at SIMON EYE up the street. I've called the Lantana Drive location to have someone call me to discuss. I've yet to hear from anyone. I know this is not the way they treat their customer because Jennifer at the Lantana Drive was more than helpful. The gentleman at the concord Pike. Needs to understand he can't judge people by their appearance I made this appointment weeks ahead of time, and I certainly don't understand why no one could locate it, and that gentleman just refuse to do anything I have the appointment card that he provided to me with the date on the card if anyone cares to discuss please reach out to Jennifer at the Lantana Drive location. She has my name and number. Lost customer!

Great staff, fast and fair prices. I went in for new lenses, they were ready in about an hour and…read morethey even tightened up my glasses that have seen better days. Highly recommend this place.

My significant other broke his glasses and faithfully claimed that it couldn't be fixed. I placed a…read morebet with him that I would be able to find one that could. Based on countless of reviews, I knew I could trust Karen Optical to make it happen. The lady greeted me at the door and quickly took my temperature. Than I explained the situation and she took them to Bob for him to examine. He was able to replace the temple and hinge in less than 15 minutes. Plus they did not charge me for the repair. I must say that customer service was up to par. My man will longer go to his former place for business and will be coming here from now on.

Dr. Lynch has been my optometrist for years. Her office is great at answering the phone when I call…read morein and she is one of the only eye doctors that still takes walk ins. #supportlocalbusiness

From the owner: We offer general optometry, comprehensive eye exams, adult & pediatric eye care. We carry…read moreeyeglasses & contact lenses, protective & athletic eyewear. We provide dry eye therapy. Get the personalized service you deserve. Also get new lenses for frames. Call us to schedule an appointment. Some walk-in appointments available. New patients are always welcomed.

Do not go here. The owner is unpleasant, unhelpful, and argumentative. I came in for a simple frame…read moreadjustment, but he refused to help because I did not buy my glasses from him. When I asked if there was another glasses store nearby, he lied and said there was not (a quick google search revealed a better store one block away at Specs for Less). The owner also kept me when I tried to leave and challenged me to "see his perspective" on why online glasses sales are unjust. I do not care what this man considers unjust. On a brighter note, for those of you who would enjoy an optical experience that resembles a senate confirmation hearing, I recommend Wilmington Optical.

Very awesome place. He's such a sweet guy and got me right in. Even gave a pointer or two on how I…read morelooked in the glasses.

I have been a patient of Dr Steinbach's for nearly six years. Upon moving to the new office and…read moreDelaware Optical the service and efficiency has become non-existent. I am sure Dr Steinbach is still a fine doctor - but you can't get an appointment. I called as soon as I received a reminder card and was pushed out three months! The central reception service said "they were very busy because of back to school". Well, two weeks before the appt, I needed to reschedule - and was pushed out another two months. The women that I spoke with were rude and uncaring - very different from the previous office staff. Additionally, they don't run a cancellation list. Dr Steinbach is a fine optometrist, but certainly not worth waiting five months for a regular eye exam. As a long time customer, I find the changes in staff, process and service here disheartening. I will be changing doctors.

Incredible Doc with cutting edge diagnoatic equipment. The office staff is super professional and…read morefriendly. Unlike every other office in this area they were respectful of my time and saw me promptly.

They do good work. I never have an issue with my glasses or the doctor. Probably one of the…read morebetter Optometrists I've visited over the years. Dr. Tucci was helpful in clearing up some issues I'd been having, and changed my prescription to what I've been using for the past two years. I think it's time to get it updated again, so I will be back soon.

Went in shopping for frames for a ~$1k pair of glasses. I wasn't even allowed to look at the frames…read moreunless I gave them my birthday and phone number to make an account. I said, I need an account just to look? Lady says yes. Manager walking by is snippy and says "Yes you do!" I turned around and walked out. They lost a big sale by insisting that they be able to advertise to me before even letting me LOOK.

This is solely based on my interaction with the two young ladies I met the other day…read more I came in to get new lenses after my eye exam at a different Optometrist's office. Allysa and Jess were very helpful. I get the new lenses in about two weeks. I hope they are worth another positive review.

We have been here for many years (way before it become my eyedr). Since the take over, the place…read morewent down hill with care, service but way up with the price. Stay away from them.

We met with Jalesha Surrate and she took great care of us! She was so patient with my husband who…read moreis deaf and got him the best deals she could. She was patient, professional and friendly.

I went to the Springfield store in Delaware County and I was 10 minutes late because of a traffic…read moreaccident! I went in and the fellow that checkeds people in was so rude and said I would have to make a new appointment! I couldn't believe it and he was so rude and said believe it! Do you want a new appointment or not! I was so mad I said not today! I walked out! I have been there two yrs before and never had a problem or a rid person! That was the end for me. I made arrangements for a new place! I can't believe that being 10 minutes late is a disgrace! Oh well I have made a new appointment with a new place!

Pleasant staff. Initially, there is hesitancy, but once the team realizes you are a respectful…read morecustomer, they warm up nicely.

I worked with Tammy at the Fashion Center location and she was great! She explained the whole…read moreprocess of lens selection and made it all very simple and easy. That had a great selection of prices and brands. Top marks for Tammy! I will definitely recommend this location!

This place is great. They take the time to explain everything and they even offer bottle water…read morewhile you are waiting. Every part of this place from the staff to the doctors are PERFECT. If you are looking to change your eye doctor or looking for a new one since you are new to the area. Check them out first. Larry and Cathy

Emergency visit, I was scheduled in the same day within a few hours. Front desk greeted me and was…read morevery friendly. I was seen within 2 minutes of arriving. The issue was discovered, explained thoroughly, and given a treatment plan, that has already given me relief. Thank you!