The first call to this company made the ultimate decision for my family. They were compassionate…read moreand concerned about not having a working AC in 90 degree plus weather. They were prompt in coming to the initial appointment to assess the issue then they were able to have the new systems in place immediately with only a few hours of turnaround between the assessment appointment which was the next day. The process was diligent and efficient. The price for two new units were to be as expected; however, it is a necessary expense and one that I was willing to invest in for peace of mind in the future. I appreciate the after care Canady's provides as well to ensure that the customer is satisfied. They will also do a follow check in about two weeks which lets me know they care about the quality of their services and are willing to stand by their name. They did not leave a mess and everything is in working order which I am very happy.

Horrendous customer service, extremely poor quality technical expertise and arrogant attitude are a…read morefew things to describe Canady's. They have grown too fast and charge exorbitant rates and treat very long standing loyal customers with gay abandon. I am a verty experienced engineer who has handled huge HVAC units and complicated propulsion and auxiliary machinery onboard ocean going ships as a Chief Engineer. I watched a Canady's technician working on my home HVAC unit and I was shocked to have hired them. The unit broke down 3 days after he serviced it and now it will take another 5 days for a technician (?????) to come out and see what the first nincompoop broke in my house. I want a refund and DARE their manager to engage in a conversation with me. ENOUGH IS ENOUGH and Social Media will hear about this and ALL my past SOUR experiences for a long time to come. I am ready to educate the Canadys Manager on the reverse Carnot Cycle and give hima few lessons regarding the latent heat of evaporation and the importance of PROPER CUSTOMER SERVICE. Go ahead and call me Canadys.

Quick and professional leak fixed. Made sure to check for other possible leaks in bathroom, ect.read more

Very friendly and professional. Very fair price. The techs gave all the information we needed and…read moreanswered all our questions with a great attitude. The fix was completed quickly and we are very happy with this company. We will definitely call them for any future service needs.

I recommend Randy and Guy Boyd Plumbing. He did a great job figuring out my leak issue, and came up…read morewith a few options to resolve the problem. It was not an easy job! Randy, with hard work and determination got it done. It was such a relief to have Straton in the office, I was very grateful for her help in working with my insurance company. My home is over 80 years old, I'm happy to have found my go-to plumber. Thanks guys A+

Randy and Mali did a great job for us! Responded on a holiday and resolved everything very quickly!read more

I have made several attempts to contact you all. This unit was installed in 2021. I have had…read morenothing but problems. You have blamed me for your tech irresponsibility of not installing this unit correctly. I have now or ever had an electrical problem with my home. I have been removed from my unit getting its maintenance checks. It's been a year since ( 2024 ) this happened last and you were supposed to send a contractor over to take care of the damage from the first time. Replacing my exhaust fan. This is the second time 9-26-25 my unit has leaked and it's caused more damage. And yet I haven't heard a word from you all. I have called nothing. We have been customers of yours for years. You put this the previous unit. You all left the previous unit in my attic. But I had you all removed both before installing the is unit. If you are the company you say are fix your mistake. Send the contractor to fix the damage. Is all I'm asking for it's been a year since the first time. This time it's more damage.

Coastal has serviced, repaired and replaced our HVAC units over the past 15 years. We have always…read moremaintained a service contract with them. The technicians are, without exception, prompt, patient, responsive and professional. Scheduling appointments is easy. Our most recent experience was no different from what we have experienced in the past. Austin Kaelble arrived at the scheduled time to clean and prepare our system for the heating season. He diagnosed an issue, gave us the repair options, ordered the parts and returned to complete the job, keeping us informed as to the process and supporting his work with documentation. We highly recommended both Coastal and Austin.

Our tankless water heater had turned off, so we requested a service call from Carolina Water Heater…read more& Plumbing Service. Dan came and resolved the problem quickly, then proceeded to tell us that the service charge would be $225.00, plus a gate pass fee of $15.00. I am disappointed that Carolina Water Heater & Plumbing never advised us in advance about what I believe are excessive charges for their service call. If we had been advised early on regarding charges in advance, I would have looked for another company to see if services were available at a fair price. I will never use this company again.

Fantastic service! Great value and very trustworthy! Will use again. Definitely would recommend.read more

The manager seems non-existent, except when they showed up to make sure the plumbers arrived, which…read moreI found weird on a basic install. There were problems, the manager avoided me. The owner is responsive and helped resolve the situation.

On 9-2-25 at 9:50 am their worker with a long beard, in a red truck and trailer, was heading to…read moreSkidaway Island in the right-hand lane when he abruptly pulled over in front of me into the safety space I enjoy keeping from the auto in front of me, but definitely NOT the size of his truck/trailer combo! I had to brake to avoid the accident and blew my horn to let him know what I thought of him, and to verify my assessment he immediately slowed down to 42 mph in the 55 mph zone traveling over to the island. I am providing the company a great deal of free advertising and feel I have already made an impact with many potential clients. Had I been hit by their rude and dangerous driver the company would definitely have been sued. I suggest the owner have a performance review with the driver, which may save them a great deal of money in the future if this his typical driving manner. It definitely does not speak well of the company. Unfortunately, one star is as low as this program allows, but -10 STAR would be more accurate.