We used Albert to fix a job another company failed to finish. VERY knowledgeable, showed up when he…read moresaid he would, fixed it right the first time, worked with us on schedule...great storyteller! Highly recommend.

Last summer, we did end up hiring Albert to fix a leak coming from our bathroom. He seemed very…read morenice on the phone and was very responsive into action. He diagnosed the leak to be coming from the shower pan. As a result, we paid him roughly $11k to completely redo the shower and also remove the shower block windows that appeared to be a secondary leak source discovered after. As we were dealing with the issue remotely, he sent plenty of progress photos and cleaned up after the project well. The problem initially seemed fixed. Unfortunately, the identical leak started again within a year, and we scheduled a date for him to check on the shower but he never made it. We rescheduled for another date but he also failed to show up for that and has ignored our messages to remediate the issue. The problem was either misdiagnosed or incorrectly remediated. Either way, we will have to find another contractor to fix what Albert didn't. Two stars rather than one as he was very pleasant and responsive during the initial project.

I had the misfortune of needing to replace 2 (only 12 year old!) toilets after years of dealing…read morewith assorted issues from them. I called Bluffton Plumbing and they were very efficient. From the office scheduler to the 2 plumbers who came out yesterday, in the on-and-off-again rain, and replaced both toilets in just 2 hours...including cleaning up and leaving behind no mess at all! Several years ago they also took care of my water heater that decided to break on a Friday afternoon at 4P. They were the only plumbing company that answered my emergency call, narrowly avoiding a flooding disaster for me. Bluffton Plumbing is a top notch company and I highly recommend them.

the best plumbing company in my opinion. the service is great! the plumbers that they have are…read moregreat . took care of our problem fast., for a price i can afford ! this is the plumbing company im using from now on. the people are so nice and respectful . i wish i could give them more then five stars. they try to save you money . thanks bluffton plumbing

Our tankless water heater had turned off, so we requested a service call from Carolina Water Heater…read more& Plumbing Service. Dan came and resolved the problem quickly, then proceeded to tell us that the service charge would be $225.00, plus a gate pass fee of $15.00. I am disappointed that Carolina Water Heater & Plumbing never advised us in advance about what I believe are excessive charges for their service call. If we had been advised early on regarding charges in advance, I would have looked for another company to see if services were available at a fair price. I will never use this company again.

Fantastic service! Great value and very trustworthy! Will use again. Definitely would recommend.read more

We had quick service in response to a leaking toilet. We recommend you ask for Rick because after…read moretwo days it was leaking again! We were impressed that Dyess responded within hours to the complaint that the toilet was leaking again already...and Rick resolved the problem, explained what happened and recommended we get a water softener as the root of the problem was disintegrating seals due to chlorine--he educated us on RO improving water and health and went above and beyond to ensure we wouldn't have any near term problems and suggested new toilets and an RO when our budget permits. Great service!

I called this company to get a new tub set. Labor only, I had everything and it was clean to the…read morestuds. The guy looked at it for less than 10 seconds and said $3000. I told him there was maybe 3 1/2 or 4 hours of work max and to not even send the estimate. The email said $2986, what a discount!!! I called a place in Beaufort that set the tub AND installed a new Moen Faucet, all for $750. It took them less than 4 hours, like I said. There are a bunch of contractors around here that will quote stupid high prices because a lot of people are paying it. Another guy quoted me $3000 to do 80 feet of tile in the tile surround. I wanted a licensed plumber for the insurance behind them but the tile I did myself. I did the entire job, after paying the plumber for $2732.54. New tub, faucet, tile and shower doors included. BEWARE.

These guys are great! My parents live in Hilton Head island and they needed someone to install a…read moregarbage disposal. I contacted them and they got right back to me to book an appointment for the install. Very nice and professional and definitely know what they're doing. They did a great job and will definitely be using them again. Highly recommend.

Called 3 sons to help with a plumbing problem in my home , left a message and phone number never…read moregot a call back. If they don't want the business then stop advertising for business.

Mr Kern came to my house this morning and fixed 5 five faucets within one hour. This man is a real…read moregentleman and a very good plumber. This work was efficient, precise and timely. He didn't leave a mess and he was knowledgeable. His work is quality. Thank you so much. Cassandra Ashcraft

I called at 9:30am on a Friday and Neil was done with the work by 3pm the same day…read more Straightforward and easy to work with.

I called Ace's Plumbing for a small plumbing job at my condo. The lady on the phone said it would…read morecost $90 to come out and give me an estimate. I agreed, and a man showed up later that same day to give me a quote. When he left, he informed me that it would be $240 because he had to use his tape measure. Total scam of a business model. You either go with them, or you're out $240 before you get an estimate from someone else.

I love the fact it is Veteran owned, very disappointed at the pricing. They sent out a young, very…read morenice young man who just finished apprenticeship. I needed 3 outdoor spigots replaced. The estimate was for $950, I asked if he was kidding, NO that was the estimate. He even called his office. I said NO thank you and paid the $89 fee they charge for an estimate....I have since called another plumber and got the exact same work done for $375....I am very disappointed, I feel like they were taking advantage.

RS Andrews was able to send Michael Hutchinson out the next morning for a non emergency repair. We…read morewere given a window time frame but also a call and text when he was on his way. Michael was professional, courteous and quickly fixed our issue. This is second time we've used this company, happy both times. They will be my go to call for plumbing.

If I could give them 0 stars I would. Technician, Aistin was great. Company's policy is $119 just…read moreto show up to your property....ok. I don't like it, but I need a NG regulator changed so I can cook again so ok. Quote given can best be described as extortionary. I will never call them again. Terrible business practices that exploit the customer. Couldn't be less happy.

My kitchen faucet was leaking and causing water to flow onto the floor. I phoned Island Plumbing…read moreand spoke to Kim. She had a plumber come right out to assess the situation. He suggested it would be best to purchase a new faucet. I went out and purchased a new faucet, called Kim and a plumber returned and installed the faucet. Great service. Kim and the two plumbers, Patrick and Harrison were great. I highly recommend Island Plumbing.

Island plumbing came and replaced a main water shuttoff valve in our condo at Hilton head. Kim…read morehandled everything with the property management company and the property manager onsite. In and out in under 30 minutes. Just excellent customer service and excellent work.