Last summer, we did end up hiring Albert to fix a leak coming from our bathroom. He seemed very…read morenice on the phone and was very responsive into action. He diagnosed the leak to be coming from the shower pan. As a result, we paid him roughly $11k to completely redo the shower and also remove the shower block windows that appeared to be a secondary leak source discovered after. As we were dealing with the issue remotely, he sent plenty of progress photos and cleaned up after the project well. The problem initially seemed fixed. Unfortunately, the identical leak started again within a year, and we scheduled a date for him to check on the shower but he never made it. We rescheduled for another date but he also failed to show up for that and has ignored our messages to remediate the issue. The problem was either misdiagnosed or incorrectly remediated. Either way, we will have to find another contractor to fix what Albert didn't. Two stars rather than one as he was very pleasant and responsive during the initial project.

Albert started off very efficient and quick, which I appreciated. However, after about my third…read morerequest, things changed. He promised he would come but never showed up. I waited and followed up several times, but he stopped responding altogether. Honestly, it would have been fine if he just said he wasn't available--but ignoring messages completely was frustrating and unprofessional.

I had the misfortune of needing to replace 2 (only 12 year old!) toilets after years of dealing…read morewith assorted issues from them. I called Bluffton Plumbing and they were very efficient. From the office scheduler to the 2 plumbers who came out yesterday, in the on-and-off-again rain, and replaced both toilets in just 2 hours...including cleaning up and leaving behind no mess at all! Several years ago they also took care of my water heater that decided to break on a Friday afternoon at 4P. They were the only plumbing company that answered my emergency call, narrowly avoiding a flooding disaster for me. Bluffton Plumbing is a top notch company and I highly recommend them.

the best plumbing company in my opinion. the service is great! the plumbers that they have are…read moregreat . took care of our problem fast., for a price i can afford ! this is the plumbing company im using from now on. the people are so nice and respectful . i wish i could give them more then five stars. they try to save you money . thanks bluffton plumbing

Our tankless water heater had turned off, so we requested a service call from Carolina Water Heater…read more& Plumbing Service. Dan came and resolved the problem quickly, then proceeded to tell us that the service charge would be $225.00, plus a gate pass fee of $15.00. I am disappointed that Carolina Water Heater & Plumbing never advised us in advance about what I believe are excessive charges for their service call. If we had been advised early on regarding charges in advance, I would have looked for another company to see if services were available at a fair price. I will never use this company again.

Fantastic service! Great value and very trustworthy! Will use again. Definitely would recommend.read more

We had quick service in response to a leaking toilet. We recommend you ask for Rick because after…read moretwo days it was leaking again! We were impressed that Dyess responded within hours to the complaint that the toilet was leaking again already...and Rick resolved the problem, explained what happened and recommended we get a water softener as the root of the problem was disintegrating seals due to chlorine--he educated us on RO improving water and health and went above and beyond to ensure we wouldn't have any near term problems and suggested new toilets and an RO when our budget permits. Great service!

Total RIP OFF changed out toilet guts on a Sunday afternoon, was there 28 minutes and charged me…read more$355! Shame on them! They take advantage of rentals! Charge whatever!

These guys are great! My parents live in Hilton Head island and they needed someone to install a…read moregarbage disposal. I contacted them and they got right back to me to book an appointment for the install. Very nice and professional and definitely know what they're doing. They did a great job and will definitely be using them again. Highly recommend.

Called 3 sons to help with a plumbing problem in my home , left a message and phone number never…read moregot a call back. If they don't want the business then stop advertising for business.

Mr Kern came to my house this morning and fixed 5 five faucets within one hour. This man is a real…read moregentleman and a very good plumber. This work was efficient, precise and timely. He didn't leave a mess and he was knowledgeable. His work is quality. Thank you so much. Cassandra Ashcraft

Sorry to say, never called me back after initial contact after discussing waving the fee to come…read moreout to my house. I understand time is money but I don't like paying a service charge just to get an estimate.

I phoned for a bathroom sink issue at 1:16PM; spoke with a lovely receptionist (Caitlyn) who was…read moreable to schedule a plumber to see us today. Within 20 minutes, Andrew called and was on his way over to our house. He very quickly and accurately diagnosed the issue and informed us of another potential problem. He performed the necessary work efficiently and promptly. He was very thorough, helpful and tidy. He was wonderful!! Our experience from start to finish was terrific and I highly recommend all their services. So happy to have such a great plumbing company on Hilton Head!

I called Ace's Plumbing for a small plumbing job at my condo. The lady on the phone said it would…read morecost $90 to come out and give me an estimate. I agreed, and a man showed up later that same day to give me a quote. When he left, he informed me that it would be $240 because he had to use his tape measure. Total scam of a business model. You either go with them, or you're out $240 before you get an estimate from someone else.

Thank you, everything runs perfectly! On time, left everything cleaned up. Couldn't ask for…read morebetter.

Nate was a pleasure to work with. Repaired the issue with the HVAC ductwork that was causing…read morecondensation and leak into the ceiling. I have used RS Andrews of over 6 years. They installed 3 new complete HVAC systems and controls. Pluming work, service and maintenance. All their technicians are well trained and professional. I spent 40 + years in the construction industry and you don't find many companies managed like RS Andrews.

Timely - quickly - resolved - fair price -…read more Repeat customer - top of call priority Tried other but for now it's Island!

My kitchen faucet was leaking and causing water to flow onto the floor. I phoned Island Plumbing…read moreand spoke to Kim. She had a plumber come right out to assess the situation. He suggested it would be best to purchase a new faucet. I went out and purchased a new faucet, called Kim and a plumber returned and installed the faucet. Great service. Kim and the two plumbers, Patrick and Harrison were great. I highly recommend Island Plumbing.