A previous HVAC company was unable to fix recurring issues (resulting in the SFD having to come)…read more We called Canady to see if they could fix it and Cam came out. Cam was outstanding. He was determined to find the issue and get to the bottom of it. We are more than happy. cannot say enough good things about Cam and Canady. The cost was more than reasonable. We will absolutely be using Canady in the future.

Disappointing Experience with Canady Heating & Air…read more I am very disappointed with my experience. I was given an appointment for July 20th and rearranged my entire day to be available. While I understand that HVAC companies become extremely busy during periods of extreme heat, communication and respect for a customer's time are still essential. By approximately 1145hrs, I had not received any updates, so I reached out using the text number I was provided. I did receive a response around 1200hrs and it came from a different number simply stating that I was still on the schedule and technicians would be working until 2000hrs. The issue isn't just the long service window it's the lack of meaningful communication. By 1700hrs, I still had no estimated arrival time. If a technician were to call at 1900hrs and arrive close to 2000, it raises a legitimate question: would there really be enough time to properly inspect, diagnose, and discuss a complex HVAC issue? A thorough evaluation shouldn't feel rushed at the end of a long workday. If a company is overbooked, it's better to be honest with customers and reschedule rather than ask someone to reserve an entire day with little or no communication. Customers have jobs, families, and other responsibilities, and their time deserves the same respect as the company's schedule. I chose Canady Heating & Air because they came highly recommended, so this experience was especially disappointing. Based on my experience, I cannot recommend them. Better communication, realistic scheduling, and greater respect for customers' time would go a long way toward improving the overall service experience. Update: Immediately after this review, I received a text from the first number 1722hrs stating: "***** Canady's Heating, Air, and Plumbing: You are currently our technician's next appointment. You will receive text updates and a call or text when the technician is in route to your home. Please call the office with questions 912-756-6688 or text YES to confirm. Our working hours are: 8:00am - 8:00pm (M-F) 8:00am - 6:00pm (SAT)*****" This is a knee jerk response and there services will not be utilized.

I called Victory when I discovered mold and dampness behind my clothes washer. They came by that…read moresame afternoon, found the leak and fixed right up. They then put me in touch with a restoration service to deal with the damp dry wall and timbers. Dalton and Madeline were helpful and courteous. I wouldn't hesitate the call on Victory again, though I hope I never have to!

Dalton was very professional and explained everything that he was going to do prior to it being…read moredone. A price was given prior to him starting after he figured out the issue. We would highly recommend this company and its professionalism and punctuality.

Alec was amazing, he came and got the job done efficiently and quickly. Very nice and respectful. I…read morewould refer this company any times.

I was referred to this company through an insurance company. Apparently I had a problem with my…read morewater heater was quickly told what the problem. It was operator error. They quickly told me how to resolve the issue on my own and prevented me from paying a service call. Great attitudes and very knowledgeable.

They say they fixed a slab leak. A few days later, i woke up to water everywhere. The same leak all…read moreover again. I put in a service request with Master plumber, but Master plumber would not come back out to fix the issue. They do not stand behind the work they do..Only out for your money ZERO STARS.

These guys removed and replaced my entire house's plumbing system (galvanized steel replaced with…read morePEX). They created a proposal and charged exactly what they quoted. They were true professionals and did an excellent job for me! Highly recommend.

2 technicians, not 1, showed up at my house to remove a garbage disposal and cap it off which is…read morethe service I asked for. It was clear from the beginning that they were not sure of what they were doing so I started my stop watch. After 28 minutes I came into the kitchen and they were gone. More than an hour later they showed up back up and 20 minutes later they were done. I get the bill and I call to ask how many hours did they bill me The billed me for3 hours. When I initially explained what happened the person said that both were no longer with the company so she couldn't ask them. When I told her that I have cameras at my house and they were welcome to review them she then said, yes I see where there went to Home Depot for a part and it's at least an hour to/from there. It's exactly 7.4 miles from my door and just because she said they went to Home Depot I have no idea if they did or din't. I also said that it doesn't take 3 hours to change a garage disposal and that should have been a red flag on the bill. They could have gone to another job. She said they would discount the bill $50 but charging me for 3 hours when they were her less than an hour was more than fair because they normally charge $150 an hour. She said it was industry practice to charge the customer for time away from the job. If this is how they operate, they are deceptive and engage in deceptive practices with inexperienced technicians. Just Look at the other reviews. Don't use them.

We used the company for a plumbing inspection on a home under contract with 10 days due diligence…read more Inspection occurred on 2/9 and we were told we would have the DETAILED report by the next day, no problem. We received an invoice on 2/14 with a 3 sentence report. The plumber spent 30 minutes on property, charged us for 2 hours and the company didn't send an itemized invoice to show us where the extra cost came from. When we called, the woman shut down our questions with "it's industry practice, you pay for mileage from prior home to yours". Fine, but there is no way customers should be responsible for an hour and a half driving when the office is 18 minutes from the residence. Not only did they not get us detailed reports prior to the end of due diligence, but they over charged and didn't send an itemized report. We will not be recommending them to any of our friends.

Quick and professional leak fixed. Made sure to check for other possible leaks in bathroom, ect.read more

Very friendly and professional. Very fair price. The techs gave all the information we needed and…read moreanswered all our questions with a great attitude. The fix was completed quickly and we are very happy with this company. We will definitely call them for any future service needs.

I recommend Randy and Guy Boyd Plumbing. He did a great job figuring out my leak issue, and came up…read morewith a few options to resolve the problem. It was not an easy job! Randy, with hard work and determination got it done. It was such a relief to have Straton in the office, I was very grateful for her help in working with my insurance company. My home is over 80 years old, I'm happy to have found my go-to plumber. Thanks guys A+

Randy and Mali did a great job for us! Responded on a holiday and resolved everything very quickly!read more