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    Purple

    4.7 (39 reviews)
    Open 10:00 am - 8:00 pm
    Updated 3 months ago

    Purple Photos

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    Purple restore plus mattress, two dream layer pillows, and harmony pillow.

    Jakob was amazing when helping my partner and I choose the right mattress for our needs. We ended choosing the restore plus mattress and absolutely love the decision to do so. It is a great value for the money due to the 10-year warranty and the 60-month 0% APR offer is truly a no-brainer. If anyone is interested in checking out any Purple mattresses, please do yourself a favor and ask for Jakob! 10/10 would buy again!

    Alex D.

    The store is thoughtfully put together - a lot of space so it's not overstimulating, perfectly neat and clean (I'm talking spotless), hand sanitizer at each bed/area, and pillow covers so you can try their pillows without rubbing your face where everyone else did too. Gabriel made our experience super enjoyable. We ended up going with two pillows - I thought the one my husband came home with for me was too soft so we went back that same night and Gabriel helped me find the perfect one. He was so patient and extremely knowledgeable about their product, he really stood behind them and it made me feel confident in what we were buying. Thanks Gabriel!

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    9 months ago

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    8 months ago

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    1 month ago

    Business owner information

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    5 months ago

    Ben is your guy! Very friendly and quite knowledgeable. Would do business with him again.

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    10 months ago

    Just got mattress, payed with hsa, nice service and thanks to the salesmen as he was professional and helpful.

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    3 years ago

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    4 years ago

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    3 years ago

    If you pop in talk to Melvin, he's extremely knowledgeable, hospitable and well-versed and all of the products purple offers.

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    3 years ago

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    2 years ago

    Serenity was absolutely the best! customer service was spectacular and very knowledgeable about the products!

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    3 years ago

    Thank you to Tom for helping my sister and I find the perfect height for our Harmony Pillow! Been trying it out and it is amazing!!!

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    3 years ago

    Excellent customer service, Annie and Marcela were super helpful in finding the ideal mattress!!

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    3 years ago

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    3 years ago

    Anna's cool and she helped us try out some beds and was very helpful would def buy a purple bed.

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    Ask the Community - Purple

    Review Highlights - Purple

    I especially noticed that Melvin was quick to admit what he didn't know, a sometimes rare quality in a salesperson.

    Mentioned in 5 reviews

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    You might also consider

    Mancini's Sleepworld - Berkeley

    Mancini's Sleepworld - Berkeley

    4.3(325 reviews)
    1.2 miWest Berkeley
    $$

    I was exhausted from researching online mattress brands and decided it was best to try mattresses…read morein person. Mancini's Sleepworld on Ashby exceeded my expectations. I honestly expected a car-sales-type experience, but it was the complete opposite - Excellent customer service + no pressure: Sorosh and Jerry were both incredibly helpful, took time to explain the differences between mattresses, and focused on what actually fit my needs rather than upselling. I tested 90% of the mattresses and felt confident in my choice -- my neck and back feel so much better. - The showroom is clean and spacious with a great pillow selection - Delivery was smooth and on time. I was actually able to get the mattress 1 day after I bought it! Buying a mattress can be overwhelming, but Mancini's made it easy. Highly recommend!

    I was very unhappy with my experience here. the mattresses for from about $1500-10,000. That was a…read moreshock. The manager (Gerry Kite) recommended a Casper Snow - which was on the lower price range so I bought it. I got it home and immediately hated it. I went in the next day and Mr Kite said well if you didn't like it, why did you buy it? (I layed down on it for about 30 seconds, I guess that was supposed to tell me everything I should know about sleeping for 8 hours on it). Then I was informed I couldn't bring it back for 30 days. So the next month was a misery. the mattress was so hot I had to run a fan at night which gave me a head cold. I"m still coughing now. If I didn't have a decent couch I would have had to check into a hotel for a month. To be fair they did give me a set of bamboo sheets they said would help with keeping me cool. They didn't, but it was at least an acknowledgement. Finally they did take it back and gave me a refund minus $200. I"m not used to paying 200 to be miserable for a month, but I was happy to get out of the whole mess. I finally went to Costco and joined - for $65/year - they have a huge selection of mattresses, for a fraction of the cost. And they'll take it back any day since the day of purchase up to 3 years! As long as the mattress isn't soiled. I immediately bought a Sealy Icon for $400 and I love it.

    Photos
    Mancini's Sleepworld - Berkeley
    Mancini's Sleepworld - Berkeley
    Mancini's Sleepworld - Berkeley

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    Mancini’s Sleepworld - Oakland

    Mancini’s Sleepworld - Oakland

    4.9(7 reviews)
    2.0 mi

    Came in to purchase a pillow due to a lot of Neck Pain & Jackson helped me pick a specific pillow…read moreand it's the best decision I ever made . Also Jackson's hospitality & kindness is 10/10!

    The sales associate was incredibly friendly, listened to me carefully, and answered all questions I…read morehad. The sales associate even found a floor model of the mattress that was the perfect fit for me, bringing the price down. Delivery was not as smooth. Despite the sales associate providing the delivery company with all the necessary information (directions, my phone number, etc) and speaking with the delivery coordination the day before to confirm, some issues came up during delivery. Driver's arrived 20 minutes before the delivery time window and with no warning (I was told I would be given a 30 minutes heads up from the delivery coordinator). I'm disabled and was not prepared for the delivery team. They were unmasked and didn't have have masks available when I asked if they could join me in wearing a mask. Eventually they helped me remove the linens and old mattress in order to accommodate and they left. The sales associate warmed me that the delivery company was not the best in regards to instructions and often there is a communication break down. I feel a company like Mancini's could do more to ensure communication and understanding between the customer and delivery teams in order to benefit everyone involved.

    Photos
    Mancini’s Sleepworld - Oakland
    Mancini’s Sleepworld - Oakland
    Mancini’s Sleepworld - Oakland

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    Mattress Firm Alameda

    Mattress Firm Alameda

    4.2(93 reviews)
    3.4 mi
    $$

    This rating is for the customer service! Romie helped us pick out a mattress today and was patient,…read morehelpful without hovering, and knowledgable. I visited the store this afternoon, explained to Romie what I was looking for, specifically re: a medical condition. He was happy to answer all my questions and let me try out all the mattresses in the store for as long as I needed. I came back later with my partner and Romie continued the great service. Was a very pleasant experience.

    11/29/24 What a failure. Came in to buy my daughter a new…read morebed set... Left frustrated and drove straight to their competitor, Mancini's Sleepworld; see other Yelp reviews. See our Reno 5 star review for Mattress Firm... This would have been our 3rd purchase from the brand. Quality/Quantity - Came in for the black friday sale. Maybe I should not have started the conversation with the "show me the affordable value" section?!?! Well he showed us a few mattresses but could NOT explain the difference to my daughter. He hesitantly showed us a few others after having to ask. He would not tell us the price, he said "just look at the tag." He would not tell us the current warranties, he just handed me a piece of paper. We normally would have asked the other salesperson to help, but I could tell she was not in the mood to work either... Every time we had a question, he would walk away and we would have to call him back. Atmosphere - Decent size location. Plenty of street and mall parking. Service - I get it, retail, black friday, early (earlier than usual) sales, etc. I get it, but all that does not justify the lack of service. Well no service. Actually, if anything, offensive service. For management this was on 11/29 at approximately 1pm with the man. Not busy at all, I think only one other customer. Two employees are just sitting at the desk, one female, one male. Guess he got the short end of the straw??? He also gave us a lot of wrong information on deliveries, warranties, exchanges, etc. Anyways, he kept walking away back to his desk to gossip with his co-worker. After the second time he did that, we just left. This is next level rude and lazy. I know it is hard to find good people, but this guy should NOT work with the public. Price - $800, but we did NOT buy. At least we will NOT buy through him. Management really needs to visit this location. Owner Comment - Congrats on your 90+ years of success with 2,400 locations and counting.

    Photos
    Mattress Firm Alameda - 11/29/24 Exterior.

    11/29/24 Exterior.

    Mattress Firm Alameda - 11/29/24 Exterior, entrance

    11/29/24 Exterior, entrance

    Mattress Firm Alameda - 11/29/24 Holiday hours

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    11/29/24 Holiday hours

    European Sleep Works

    European Sleep Works

    4.3(255 reviews)
    1.9 miSouth Berkeley
    $$$
    Locally owned & operated
    50 years in business

    Our mattress wore out.........after NINETEEN YEARS, so we bought another one this January…read more In 2007, I was having excruciating back pain so was buying and returning various mattresses one after another. Finally I found our European Sleep Works Mattress and could sleep comfortably again. It developed a bit of a sunk in spot two years ago so needed to be replaced. Our new mattress is every bit as comfortable as the first one. We expect it will prove equally durable. I'm so grateful we didn't need to go one a year long quest again to find a superb mattress. I did read the post mentioning mold smell in the showroom. We noticed that too. We were not there long enough to be affected and the mattresses are not made or stored there so it didn't bother us, but we felt some concern for the staff working there full time. I suspect the smell could be a big negative from a marketing perspective. Fortunately, we already had great confidence in the product.

    Mattress shopping can be confusing and frustrating, but once my husband and I decided to buy a…read moreEuropean Sleepworks mattress, it was almost entirely fun. We have been happily sleeping on our new mattress and foundation for one week--an immense improvement! Our only hesitation in buying from ESW is that we live in Yolo county, so the delivery was somewhat costly, but it was entirely worth it. A big thank you to the delivery guys, who were perfect and extremely helpful. The fun part was Michelle who helped us patiently and with humor. I think that ESW does not pay commissions to its employees, which is wonderful for customers like my husband who likes to take his time. In any case, Michelle walked us through all of the options, carefully explaining the construction and comfort of each. She is as easy-going as she is knowledgeable. Thanks again Michelle!

    Photos
    European Sleep Works - Wool and Natural Latex Topper

    Wool and Natural Latex Topper

    European Sleep Works
    European Sleep Works

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    Mancini's Sleepworld - Alameda

    Mancini's Sleepworld - Alameda

    4.6(173 reviews)
    5.9 mi
    $$

    We had such an amazing experience working with Chesiree. With over 10 years of experience, she…read moretruly knows her stuff when it comes to mattresses, sleep habits, and what works best for different kinds of sleepers. From the moment we met her, she was warm, down-to-earth, and incredibly relatable -- the kind of person who makes you feel comfortable right away. She took the time to really listen to my needs and explained everything in a way that was easy to understand. Instead of just pointing us to something expensive, she helped us find the right mattress for our bodies and budget. Her knowledge and honesty made the whole process stress-free and enjoyable. Thanks to her, we finally found a bed that has completely changed the way I sleep -- no more tossing, turning, or waking up sore! Delivery was fast, setup was smooth, and I couldn't be happier. If you're looking for someone who's experienced, genuine, and actually cares about helping you sleep better, we highly recommend asking for Chesiree. She's truly one of a kind!

    After running out of your competitors, see Alameda Mattress Firm review, we came straight here…read more Quality/Quantity - Clean organized location. Good size. Price points my daughter was looking at for queen beds ranged from $3k to $6k+. Carried all, if not most, of the brand names. Atmosphere - Again, clean and organized. Service - 5 stars. Richard had my daughter try out the 5 different types of firmness. And then he kept narrowing it down to her liking, getting more specific and more specific. Until we found the best fit for her. He then shared the different promotions, coupons, etc. Shared the warranty and delivery information. Etc. Price - $3k for both the mattress and frame. One of those frames that can go up and down. Owner Comment - Congrats on your success since 1969 and now with your 42 locations. 2020 - Sun Capital Partners, Inc. ("Sun Capital"), Invested in the company.

    Photos
    Mancini's Sleepworld - Alameda
    Mancini's Sleepworld - Alameda
    Mancini's Sleepworld - Alameda

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    Purple - mattresses - Updated May 2026

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