I recently had my carpets cleaned by EcoClean, and they did a fantastic job! Scheduling an…read moreappointment with Krystal was quick and easy. James was my technician, and he arrived on time and was professional, knowledgeable, and thorough throughout the entire process. I was so impressed with how efficient the service was and, most importantly, how great the carpets looked afterward. They looked brand new! I highly recommend EcoClean and will definitely use them again in the future for my carpet cleaning needs.

If I could give EcoClean zero stars, I would. We hired them for basement mitigation and…read morereconstruction, and the experience was a nightmare. They heavily overbilled the drying phase, using most of our insurance budget and leaving very little for reconstruction. We also later learned they subcontract the construction work to outside companies with little verifiable history. After the drying was completed, we had a concerning issue in the basement and reached out repeatedly with no response. Communication and progress essentially stopped, leaving our basement unfinished for months. I will not be using EcoClean for the rebuild and would not recommend them.

I called to ask about some concerning looking areas in my house. Darrell asked me to send pictures…read moreto look at while he was on the phone with me. He was able to suggest to me what he thought I should do, and he said he didn't think I needed mold remediation, and he diagnosed what was going on. It's clear he is very honest because he didn't have to spend that time on the phone with me when he was not going to obtain business. If I ever have concerns about mold in the future, he will be my first call.

Exceptional customer service and the only person who returned my call and gave me actionable…read moreadvice. I had a fantastic experience speaking with the owner of Rapid Response Restoration and I did not even end up being a customer. I had some mold popping up on items of clothing and the owner himself took my call. He gave me great tips and set my mind at ease. Just from this interaction I'll recommend them to anyone.

We had a great experience working with Dotty and his team. Highly recommend working with them if…read moreyou have water damage or mold.

I had the pleasure of meeting Donny. We had water in our basement after a heavy rainstorm and so as…read moremany, I started calling around. Everyone being booked up, Donny was able to schedule me for Thursday which was 4 days away. Having a wet basement for that long felt like a year away, but Donny kept in contact with me everyday trying to get here sooner, and he did, 2 days! He is very knowledgeable, explained exactly what will be done and how, and still came out to be the best price. We ended up doing the work ourselves with some help of friends.... which now wish we should have went with Donny.

Ken was very easy to work with, he let us know when he was on his way and arrived right on time. We…read morehad some pretty bad stains and did not expect the carpet to come as clean as it did. We couldn't be happier with the results and the service.

This is our third or fourth experience with Ken who is always friendly, punctual, and…read moreprofessional. Great service with a smile.

This company was quick to respond after devastating floods in our community. For that, 2 stars…read more They asked me my insurance coverage #s which quickly taught me they will maximize cleanup and blower rentals. How do I know? Because when I asked why the bill was so high, instead if explaining to me I got "everyone says that when they get the bill". Why did I have 6 blowers? two facing eachother? " you had 5, insurance only allows us to charge up to that amount", Why did we run blowers for 5 days when it wasn't still wet and I had to keep paying for days not needed? "Insurance only pays 5 days"...get the picture? Further instead if politely breaking down the cost and being empathetic about my concerns, I was told immediately that "you have selective hearing". Now, I paid $1800 to have 3/4 of my carpet ripped out and 5 blowers to run for 5 days. My basement is still a disaster. Why wouldn't you take the other 1/4 out? I will never rematch what's left and the circle cutout makes a seam to seam impossible. Further, I expected them to suck out the water in carpet, pitch the padding and a carpet company could do the rest. Once they began cutting it up, I realized my recover costs were going up and up because replacement carpet quotes have been $4k. Lastly, I called them for a week straight with no return call. They said they were busy...4 weeks later still busy? I never got a call until there was an unpaid invoice and NOW they want to talk but only belittled me in the call. I wrote and mailed the check (which I always intended but just wanted an explanation) that same day but with a note that said courtesy matters and so do referrals.

After a few rainstorms in our new house, my wife and I noticed a damp, wet drywall smell in several…read moreareas of the house resulting from a small roof leak. As suggested by my insurance agent, I called Greg to help diagnose and resolve. During his visit to my house, he carefully and very thoroughly examined all possible sources of water intrusion on my roof, exterior lights, exterior walls and basement. He suggested that I attempt a few DIY fixes such caulking spots on roof and exterior lights to address sources of water intrusion. He then suggested how I test the house and interior drywall for mold (all tests came back negative) and then how I could fan dry the drywall and insulation to eliminate the odor if no mold is present. So far everything has worked as he suggested and he saved me the expense of having to rip open walls and replace insulation and drywall. Greg was not only professional, responsive, and clearly an expert on water damage issues, but is also a very nice guy. I would certainly call on Greg again for any future issues.

Don was referred to me by my Dr. who was suspect of mold in my apartment. He is expensive, but I…read moretook a chance on him and he delivered. He is known to match what is in your lab to what is in environment. He found mold in places that I missed. He provided a complete executive summary with lab results. He is an honest person and I can easily give him a 5 star review on all accounts.

If you are concerned about health and air quality, call Don with Clean Air Sciences. I can't…read morerecommend him enough. It seems like air quality and the effects of environmental conditions is a highly understudied industry with varying standards and little regulations. When it comes to the environment you live or work in, it matters. We hired Don to do a thorough mold assessment and analysis of our new construction home. Due to autoimmune disease affecting our young son, having a clean and safe home was critical. Don and his expertise potentially saved our sons life. He is passionate about what he does and is more knowledgeable and trustworthy than anyone in this industry.

Amazing Dave and Eber were professional and informative the…read moreentire time. They were thorough in their initial walkthrough, questioning and execution resulting in a job well done. We appreciate the work These two did and would definitely use top notch restoration again in the future. I will be recommending them to others Thanks guys!

We hired them to clean our ducts and they were great. They also cleaned our blower motor for a very…read morereasonable price and are certified in mold remediation for ducts which is rare. Very nice, reasonably priced, and communicative. Did a great job

We had issues with moisture and mold in our apartment due to water getting into failing caulk and…read moregrout lines. We contact multiple vendors to come and looks at the issue, but none were as thorough and experienced as Mark and his team. From the beginning to end, the experience has been stellar. Mark arrived to look at the issue promptly. He was able to identify the issue accurately and was honest about the necessary scope of the remediation work. (Other vendors suggest a smaller fix which ,in hindsight, would not have solved our issue in the long run and would require additonal work later on) Throughout the entire process, he constantly communicated the progress of the work and kept us update on the schedule, something that we appreciate since its the first time we have to deal with mold and water issues. Last but not least, Mark and his team take great care in carrying out the work and handling our belongings in the work area. If you need any restoration work done, I definitely recommend Quality Assurance Restoration.

Fantastic work. Great value. Even better guys. Mark and his team did a phenomenal job…read more We discovered water puddling in our crawlspace right under where our furnace is. I contacted a few different people, but Mark was the first to be willing to make it out to us that same day. After checking out the damage, he put my mind at ease and gave us the rundown of his plan of running a few fans and dehumidifiers in our utility closest and in the crawlspace. I asked him a bunch of questions I had, and he answered each one with ease and helped me understand what was going on. In the end, Mark and his team set up the fans and dehumidifiers in the spaces and left them for a few days. We were considering getting new tiling and he recommended Jose from Neza Restoration & Repair. Jose and Fernando also did a really good job. What makes Mark stand out from the rest is his availability, clear communication, and just being a down to earth guy. I felt I could trust Mark, and may have overstepped when asking for advice outside of water damage, but was he willing in answering and helping me out. God forbid I have more water damage in my future, but if I do, Mark and his team are the first ones I'll contact. And I'll be referring them to every person I know seeking water damage help from now on.

One of the best service providers experiences I've had. Beginning with calling to schedule an…read moreappointment to calling us to confirm arrival time, communications were excellent and professional. The crew showed up right on time and, like a military operation, laid down protective floor mats, wall corner protectors, and placed spacers under furniture feet. Very thorough and deep cleaning of three bedrooms and stairwell. Came with special floor fans to help with drying. Cleanup was spotless. Best carpet cleaning service we have experienced.

I have off white carpeting that I clean every year. Carpet Wiser is the best company I have had…read morecleaning my carpets. Victor and his crew are so courteous and respectful of my property and do an incredible job. I have had stains left over from previous cleaners that they were able to remove. Without my asking, they repaired a burn mark in my carpet that was very visible and now is not. Highly recommend them!