Purchased 2 Groupons, 1 for air duct cleaning & 1 for dryer vent. when they arrived for dryer vent they partially cleaned the vent but didn't have the right equipment to finish the job but had be redeem by Groupon anyway, which the couldn't be refunded. They said they would come back. When the owner came he tried to over sell us to the amount of $1500. When we didn't agree to that, just wanted what we paid for...he would NOT respond to repeated emails, voicemail was full so leaving a message wasn't an option. Oh and the first appointment he was over 2 hours late for our "window" because his dog got out. Our second attempt for an appointment was the same experience, this excuse was an employee had a parent teacher conference that he wasn't aware of but he didn't have the courtesy to let us know until once again 2 hours after our scheduled "window"!!!!! Very unprofessional to do business with. Had to pay another company to finish what this company started. read more