Let me share my experience with Stanley Steemer, starting with the hiccups I encountered before…read morehighlighting how they tried to make things right, even if it wasn't completely satisfying. I didn't need money back from them. I needed the job completed as I originally requested. I got in touch with them to get a quote for cleaning two large couches, a hefty recliner, and the seat cushions of eight dining room chairs. I spent a good 20 minutes on the phone, making sure to clearly describe everything to avoid any mix-ups. However, when the technician arrived, he dropped a surprise: the chairs weren't included in the quoted price and would cost more. I was perplexed because the work order did list the chairs, but they weren't charged. After raising my concern with Stanley Steemer, I learned that the price for a fully upholstered chair is $15 each, so I assumed the seat cushions would be around $7.50 each. That adds up to $60 for all eight chairs--while it's not a huge amount, it's the principle of the matter. When I contract for a job, I expect the work and pricing to align, just as they expect me to pay. In an attempt to make amends, they offered a $20 discount on my bill, which felt rather silly I didn't need their money. I needed their service and I wasn't about to pay more for the chairs. Just leave them. I'll do them. I suggested they keep the discount, but they insisted on applying it. Now, I'll have to tackle cleaning the chairs myself, which means renting a machine and putting in the labor, all because of their quoting miscommunication. It's frustrating! As for my light beige furniture, some spots remain stubbornly dirty. I plan to attempt a DIY clean, and if I manage to get those spots out, you can bet I'll be writing an amended review! I have to admit, the parts that are clean look fantastic, especially considering I have cats that tend to leave their dirty footprints all over my furniture. Damn them. On a positive note, the Stanley Steemer team was genuinely nice and friendly. I can't say for certain whether they were fully competent, but I do feel confident that if you get an itemized bill and approve it, your experience should go more smoothly. So, here's my advice: if you decide to hire Stanley Steemer, make sure you get an itemized contract with prices for each service in your email first. That way, you can avoid any miscommunication and keep everything on track!

Easy online scheduling... placed website order on Monday for Wednesday morning service. Two…read morestaffers made quick work of things. Polite and hard working staff. I had five rooms and a hallway. All around B+ grade, not bad for older carpets with a lot of traffic wear, but at same time don't expect miracles. We moved a lot of our furniture out of the way prior to service. Got carpets clean enough for another five years or so of use.

Mike arrived right on time and did an amazing job!! I will use him again! He was very thorough and…read morehis price was very reasonable!

From the owner: Cleanse exteriors LLC offers expert window cleaning, pressure washing, and gutter cleaning in…read moreIndianapolis and surrounding areas. We deliver sparkling results, reliable service, and affordable pricing. Boost your curb appeal today with Indy’s trusted exterior cleaning pros. Call now for a free estimate and top-rated service you can trust!

After my basement experienced a septic leak, ServPro was on my property within just a couple hours…read moreof my call. Eddie and Michael were absolutely fantastic! They assessed the damage and immediately began working to get the space dry. They were extremely communicative with me, setting my mind at ease while they worked to figure out what needed to be replaced. They ended up removing my highly-saturated carpet, then adding industrial fans to remove all moisture from the area. They left them overnight, then came back first thing in the morning to check again. Thanks to Eddie and Michael's great work, the basement was surprisingly dry by then! What a fantastic experience, especially considering my initial fear of "everything is ruined!" In addition to their great work, Eddie and Michael were tremendous at explaining what they needed to do, which helped calm my fears. They kept me smiling and laughing throughout the process, which was an unexpected - but greatly appreciated - boost to my morale while dealing with such a stressful issue. I would recommend ServPro for any issues, particularly if you can request Eddie and Michael! They were OUTSTANDING!

where to start, we had a flood in our home, our son used to work for Lafayette, Indiana Serv pro…read moreso, we hired them. biggest mistake I've ever made hiring anyone. I already had the carpet up when they got here. we a have a concrete foundation. so, it was still full of water. The people they sent at first, didn't know anything when asked questions. I had to wait for a few days until Tony, the head guy showed up and he di answer those questions. the equipment they used was super loud, couldnt carry conversation on with my wife for a few days. they took some of the base board off. when the people we hired, went to put the base board back on, we are still missing 2 pieces that we could find. they ripped out a vanity in guest bathroom. insurance didn't want to pay for it so, we faught that . insurance finally paid for vanity but won't pay for the plumbing to put it all back together so, that comes out of wife and I pocket. they broke a small figur my wife had on wall.( they are replacing.) still waiting on our bedding they took to get it cleaned. ( been over couple months now.) when trying to get a flat out answer about how much they would charge to do the painting, flooring, and vanity, couldn't get a straight answer. matter of fact, when meeting with Tony about it a few times, not only couldn't get a straight answer but, when I asked about how much we had for budget for flooring, all he kept saying was," part of the cost from insurance is our cost as well." when asked about the padding for the flooring, " you can just keep that." dude, that's insurance fraud! needless to say, we was done at that oh t and went somewhere else. I would never use serv pro again! never! I also won't recommend them to anyone either.

We had vent cleaning done today as well as carpet cleaning for moving into a new apartment. It was…read moredone by Sean T and Richmond M. They were very professional. Very nice. They did offer other services but did not push and when we said we were on a budget went about cleaning the vents that have probably not been cleaned in a long time. It was humorous that he told us he got a toy out of the second bedroom! LOL There was a bit of dust blown around but that's the nature of this kind of cleaning. He was very friendly, proficient and got the job done correctly and quick. I feel so much better knowing that our vents are not completely filled like they were. He also checked our filter and such which was new. The Carpet cleaning was fantastic too! Because the rug hadn't been cleaned in probably 15 years there were some spots that wouldn't come up right away but he left us some enzyme cleaner to help lighten spots as we go! Way to go sears!! Lifelong customers now!! I'll add some photos when I figure out how

My mischievous toddler got a hold of a bottle of red nail polish this morning and almost…read moreimmediately broke it, splattering red polish all over the carpet. I was sure we'd have a red stain on our (year-old) tan carpet. I called Sears and they sent someone out within 2 hours of my call. Clarence was our technician and he was very knowledgeable and attentive! He was able to completely remove the stain and left my carpet looking brand new.

Right on time, fantastic and thorough job. Meticulous and detail oriented. Goes above and beyond a…read morenormal carpet cleaning. I would recommend them to any business or residence.

From the owner: The owner and operator of Mays Carpet Cleaning has been working locally in Lafayette, IN and…read moreCrawfordsville, IN for over seven, years So you could say he really knows his carpets! At Mays Carpet Cleaning, we love what we do. It is satisfying to take a floor from stiff and grimy to soft and bright. Don't be surprised if your carpet looks a shade or two lighter when we're finished. In fact, the carpet will be clean enough to sleep on.