We have not been able to get our grout in the kitchen clean for some time now…read more Groutsmith cleaned the floors and sealed/stained the tile and now our tile floor looks brand new!

Great service and reasonable prices. We used them to repair some grout and caulk our shower. Two…read morethumbs up!

We used Mike Danzinger for the reconstruction of our outside porch on our second floor over a side…read moredoor. He was highly recommended by a close neighbor of ours who has used his services over the years. Couldn't be more pleased. First, the finished job for our 1929 tutor home was equal to or better than the original construction. Matched the aesthetic perfectly. Solved a tricky engineering problem of how to replace rotted beams into the brick. Overall -- Mike was a pleasure to work with throughout the process. Very fair price for the quality,really good at communicating what he was going to do and very efficient in terms of getting started and finishing. We've been in our house since 1989 and have had experience with several additions and smaller construction needs. After our experience with Mike, he the top of our list of one for the next time we need any construction or remodeling.

I needed to replace an exterior frost-proof faucet that was leaking badly. The original faucet was…read moresoldered into place, so the repair was beyond my wrenching abilities. I contacted Mike, and he came by the same day to perform the replacement. He cut out the old faucet, and "sweated" the copper pipes (new plumbing term I learned) to install the new faucet very quickly, and he cleaned up after himself (though there wasn't much of a mess to begin with). While he was in my basement working on the plumbing, I mentioned that I had a bad light switch/socket. He was happy to take a quick look and diagnose the problem. Whenever I have my next repair need that is a bit out of my comfort zone, I will contact Danzinger Do-it. He was fast, professional, and very reasonably priced.

I decide to hire Steam Plus. They were one of only 2 businesses that responded to my request,…read moreanswered my questions with follow-up questions to make sure they understood what I wanted, and the owner even called me to nail everything down. Great experience so far.

Alex and his team did an amazing job. Our carpets look brand new! They were very responsive, sent…read morehelpful reminders and offered reasonable prices. Would definitely recommend and will use them again in the future.

Did a great job carpeting looks great will have them next year very reasonable would recommendread more

They did a great job! Had carpets cleaned and tile floor done. Carpets looked really good but tile…read morewas amazing. Didn't even realize the grout had been dirty until they cleaned! Very personable.

The combination of three kids and two pets took their toll on our white carpets this summer, so it…read morewas time to give Oxi Fresh Carpet Cleaning a call. It was easy peasy setting up the appointment - the person I spoke to over the phone answered all my questions, explained all my options in full detail and scheduled a convenient time for the appointment. I promptly received a confirmation e-mail with time, date and services I ordered. While the Oxi Fresh cleaning techs are normally punctual, this was not the case this time around. I received an apologetic call fifteen minutes after the scheduled cleaning time indicating he was a couple hours behind schedule. While I appreciated the call, I wish he had called sooner, allowing me the opportunity to adjust my afternoon schedule. One thing I am grateful for about Oxi is that I always get the same tech, so he knows our house and its high traffic areas. I have tried a number of different carpet cleaners, but I get the best results from Oxi Fresh. They do a remarkable job of removing nasty-looking stains left by sick pets and careless teenagers. They never seem rushed to complete their work - they take the time they need to get the desired result. While Oxi says the carpets will dry in one hour, they were still a little wet after 24 hours, even with the assistance of a fan to speed matters along. This time around, I also used Oxi to clean a sofa that also serves as the preferred grazing spot for the kids and the prime napping location for the family pooch. It was so bad, my wife was ready to toss it to the curb (the sofa, not the kids / dog) and buy a new one. The tech spent a good 45 minutes working on the sofa and I have to say, the sofa looks almost as good as new after he finished. There are boatloads of carpet cleaners out there, none of them gives me a better result than Oxi Fresh, so I am willing to accept the occasional inconvenience.

We are moving into a new home and wanted the carpet in the family room and guest areas cleaned…read moreprior to move in. Jeremy was prompt and professional. He did a great job on our carpet. He also provided information about areas to watch. It was a pleasure to have him do the work for us. I appreciated that the products used were not harmful or as toxic as other cleaning companies' products. We would definitely hire Jeremy and Oxi-Fresh again.

Zerorez did a great job cleaning our carpeting! It was super easy scheduling our appointment…read moreonline. I received confirmation and instructions a few days before they arrived which was helpful. They also gave about a 3 hour window of when they would arrive and called when they were 30 minutes out which was appreciated. We had a few rooms and our staircase cleaned and it was done in about 2 hours. I was impressed they were able to get out a few stains. Overall great experience. I would definitely have them come back when needed.

Zerorez did SUCH a great job on my carpets! We have 2 cats that started urinating in several…read moreplaces, and it was infuriating. Our carpets looked ruined. Zerorez got all of the stains out! I couldn't be happier, and I will recommend them to everyone. The price point was also better than what I expected.

Excellent service! John is extremely knowledgable and provides unparalleled results. I was…read moreextremely pleased with the job that he did in my 4500 sq foot office space. Prices were very reasonable for the level of service provided. I will definitely be a return customer!

From the owner: Elevate the ambiance of your business. Add new life to your home. Increase property value. The…read morebenefits of our premier carpet and floor care services are endless. And, since 1992, we've been helping locals of Madison and its surrounding area to see the difference. From stain removal and protection to tile and grout sealing and cleaning, we treat each home with the same amount of care as our very own. Contact us today, and see what our team can do for you -- it isn't clean until it's EVER-FRESH Clean!

We had our carpets cleaned in December 2024. It was easy to schedule, service technician was on…read moretime, but done in less than an hour, and stains remained. When I called to express my concerns, Josh took great care of us. He was super responsive, apologetic, and sent his partner out at our convenience to redo the carpets. The carpets turned out great! We will use them again in the future because of their excellent customer service. He also gave us a partial refund for our troubles. Now that's customer service!! Thanks, Josh!

Thanks to Chem Dry and Josh for the great service a cleaning of our carpets and furniture. They…read morelook awesome and we will definitely call when we need any of our other carpets / furniture cleaned. Great Job looks awesome. Pat & Mary Ann T

Summary: I Had a Contract with Floor360 -- Got a Defective Floor & Had to file a Lawsuit…read more I built a new home in 2024, and because I've done this rodeo before, my builder and I agreed I would handle the flooring, cabinetry, countertops, and lighting contracts directly rather than through the builder. I'd had good experiences with Floor360 in my Veridian homes, so I emailed Jen Fickling on Sept 2, 2023 proposing that Floor360 work directly with me. They agreed, and I signed a flooring/tile/installation contract via Dropbox on Jan 17, 2024. That contract contained the provision that "all installations done according to industry trade standards". I selected a premium 9.5" Shaw Expressions white oak floor (~$30K). When Floor360 came to install in February, the HVAC wasn't on and the required 5-day acclimation hadn't happened. Unbeknownst to me, my builder was a chiropractor who had inherited the construction company from his father, and the project manager responsible for site conditions like HVAC was his X-ray technician. To avoid delays, Floor360 and the builder privately agreed the builder would install instead of waiting for Floor360's next opening. The builder had never installed this product, didn't buy all required materials, and Floor360 knew this as well as knowing proper acclimation had not occurred. Unsurprisingly, the floor failed--and only then was I told the installation had been switched, despite promises that Floor360's "most senior crew" would do the work. The installation violated basic manufacturer requirements: no 5-day acclimation (installed mid-winter with no HVAC), fasteners spaced 15-24" instead of 6-8", no end fastening, and no required glue assist. Result: cracked boards, lifted seams, splinters, flared ends, and a wood floor that feels like walking on artisanal cobblestone. Shaw inspected, found 70% of boards damaged, and denied warranty coverage due to improper installation/acclimation. Replacement bids are ~$50K, and I legally have to disclose the defect if I sell. What makes this worse is the secrecy. I emailed the replacement designer, Nichole Abbott, repeatedly asking how installation went (2/14/24, 2/24/24, 3/12/24) yet no answers. When I asked where the leftover product was (4/23/24 & 4/24/24), she vaguely said she'd ask "the installers," leaving out the key detail: Floor360 didn't install it. Floor360 now insists my contract was with the builder, even though the builder contract explicitly allowed direct vendor contracts, Floor360 was paid via my personal funds & construction loan, and they accepted that arrangement in writing. Floor360 subcontracting with my builder to swap installation roles on the down low has nothing to do with their contractual obligation to me. The two people who negotiated the working model (Jen Fickling and Christie Thompson) have since left, and it appears nobody bothered to review the terms before denying responsibility. My attorney says the liability is clear. We've given Floor360 multiple chances to fix this; they haven't. So we filed a lawsuit, which you may follow by searching for them on CCAP. A complaint with DSPS/DATCP is in-process. Floor360: if anything here is inaccurate, reply publicly and I'll correct it immediately. You're also welcome to send corrections to my attorney. My only goal is accuracy and getting an undamaged & fully warranted floor. After reading our contract line by line, do you disagree that a properly installed, fully warranted floor is a reasonable expectation?

Incredible service. I found their staff to be very friendly and helpful in helping me select new…read moreflooring for my home. I'd highly recommend them to everyone.