Awesome experience. Highly recommended. Held my order for me in their warehouse for way longer than…read morethey had to. Huge variety of tile.

I worried that a specialty tile shop like this would be overpriced, but I was pleasantly surprised…read moreby their large range of affordable options. They carry more unique and interesting tile than can be found at big box retailers. Everything I ordered was available the following week and the customer service was great. Highly recommend!

We hired Kurt to finish our basement and are thrilled with the outcome! Throughout the project he…read morewas responsive, patient, and very thorough. He also repaired some baseboards in our living/dining areas that were damaged when another company replaced our floors. This job was finished quickly and with great attention to detail. Highly recommend working with Kurt for projects both large and small!

Kurt did multiple projects at our house. He completed all the projects whether big or small with…read moreprecision and in a meticulous manner to ensure a perfect finish. He is very approachable and has great communication. We were very pleased with his work and will keep calling him for future projects. He designed, built and installed the garage shelving system as per our specific needs. He did several minor repairs and installations in and around the house, like dry wall issues, window problems, replaced few deck boards and stairs, installed new shelves, curtain rods, garage lights. We highly recommend High Point Home Restoration for any upgrade, repair or maintenance work for the home.

Summary: I Had a Contract with Floor360 -- Got a Defective Floor & Had to file a Lawsuit…read more I built a new home in 2024, and because I've done this rodeo before, my builder and I agreed I would handle the flooring, cabinetry, countertops, and lighting contracts directly rather than through the builder. I'd had good experiences with Floor360 in my Veridian homes, so I emailed Jen Fickling on Sept 2, 2023 proposing that Floor360 work directly with me. They agreed, and I signed a flooring/tile/installation contract via Dropbox on Jan 17, 2024. That contract contained the provision that "all installations done according to industry trade standards". I selected a premium 9.5" Shaw Expressions white oak floor (~$30K). When Floor360 came to install in February, the HVAC wasn't on and the required 5-day acclimation hadn't happened. Unbeknownst to me, my builder was a chiropractor who had inherited the construction company from his father, and the project manager responsible for site conditions like HVAC was his X-ray technician. To avoid delays, Floor360 and the builder privately agreed the builder would install instead of waiting for Floor360's next opening. The builder had never installed this product, didn't buy all required materials, and Floor360 knew this as well as knowing proper acclimation had not occurred. Unsurprisingly, the floor failed--and only then was I told the installation had been switched, despite promises that Floor360's "most senior crew" would do the work. The installation violated basic manufacturer requirements: no 5-day acclimation (installed mid-winter with no HVAC), fasteners spaced 15-24" instead of 6-8", no end fastening, and no required glue assist. Result: cracked boards, lifted seams, splinters, flared ends, and a wood floor that feels like walking on artisanal cobblestone. Shaw inspected, found 70% of boards damaged, and denied warranty coverage due to improper installation/acclimation. Replacement bids are ~$50K, and I legally have to disclose the defect if I sell. What makes this worse is the secrecy. I emailed the replacement designer, Nichole Abbott, repeatedly asking how installation went (2/14/24, 2/24/24, 3/12/24) yet no answers. When I asked where the leftover product was (4/23/24 & 4/24/24), she vaguely said she'd ask "the installers," leaving out the key detail: Floor360 didn't install it. Floor360 now insists my contract was with the builder, even though the builder contract explicitly allowed direct vendor contracts, Floor360 was paid via my personal funds & construction loan, and they accepted that arrangement in writing. Floor360 subcontracting with my builder to swap installation roles on the down low has nothing to do with their contractual obligation to me. The two people who negotiated the working model (Jen Fickling and Christie Thompson) have since left, and it appears nobody bothered to review the terms before denying responsibility. My attorney says the liability is clear. We've given Floor360 multiple chances to fix this; they haven't. So we filed a lawsuit, which you may follow by searching for them on CCAP. A complaint with DSPS/DATCP is in-process. Floor360: if anything here is inaccurate, reply publicly and I'll correct it immediately. You're also welcome to send corrections to my attorney. My only goal is accuracy and getting an undamaged & fully warranted floor. After reading our contract line by line, do you disagree that a properly installed, fully warranted floor is a reasonable expectation?

Incredible service. I found their staff to be very friendly and helpful in helping me select new…read moreflooring for my home. I'd highly recommend them to everyone.

We feel lucky to have found Adam because we had an unknown problem with our floor in the family…read moreroom and he dealt with each challenge in a professional, competant and cheerful way. He worked very hard the two long days it took, but our problem is solved. His prices are more than fair. Renee Long, Monona

We recently needed tiles replaced in our kitchen and contacted Adam Homes. Adam's work was…read moreexcellent and highly recommend him. We will for sure use him for other projects that come up.

We have not been able to get our grout in the kitchen clean for some time now…read more Groutsmith cleaned the floors and sealed/stained the tile and now our tile floor looks brand new!

Great service and reasonable prices. We used them to repair some grout and caulk our shower. Two…read morethumbs up!

Got new carpeting installed. While setting up the instillation was told there would be a $40 or $50…read morecharge for furniture removal and replacement. I asked if I had the installation area empty could I save that charge. Was told yes. Had the entire installation area empty prior to the install and was still charged the furniture removal fee. Called to inquire and was told a check would be cut to me as reimbursement for the fed. Two weeks later and no reimbursement has been received. Sent company an email and received no response. I would not recommend using these guys. The amount may be minor but it's not right to pay for a service that was not utilized and to not get any response when inquiring about it. A tad dishonest!

After my basement unexpectedly flooded in my new home I was struggling to find a contractor that…read morehad the skill and availability to restretch my carpet and replace the baseboards and framing. Jareds team went above and beyond to not only make me feel like my repairs were a priority but also made sure it was done correctly. They replaced the pad under the carpet to ensure I wouldn't have any issues in the future and they cut new framing for my bathroom doorway. When we replace the carpet in our basement we will definitely be using Jareds team. The pricing was reasonable, the work was well-done, the crew arrived on time and were thorough and tidy with their work. I can't say enough good things about my experience!

I recently had the floors in my house refinished, and gotta say...it was a fantastic experience!…read moreThese are the kind of projects one dreads, with the amount of work involved, moving absolutely everything out, and completely disrupting living conditions for a week...not the adventure you want to do more than once! But Sergenian's crew was absolutely fantastic, every single step of the way! (5-stars isn't enough!) Starting with Russ' consultation, he is the epitome of professionalism, always being sure to not over-promise, or just agree to everything I say to make the sale. And when Kyle and Armando came to do the work, they continued with extremely specific discussions of the technique, timeline, expectations, etc. They worked diligently, with extreme consideration for my home, my dog, and fully discussing all of the steps along the way. Out-standing! And the quality of their work is A+ to boot. In this day and age, it is incredibly difficult to find contractors who are reliable, experts, diligent, considerate, and actually deliver on what they say. You are lucky if you get two of those qualities, but Russ, Kyle and Armando delivered in full in every single category; Outstanding! (Did I mention how nice all of the office staff was as well? They were; and efficient, too!) I have had an *extremely* mixed bag of experiences dealing with contractors here in Madison, from absolutely miserable schiesters I've been tempted to take to court to the very good ones who've been great and gotten the job done. But this group of individuals was so outstandingly great, I wish they'd take up every other trade, and solve all of my remodeling needs! To be clear, I don't work for Sergenians, and I'm not related to anyone there (!) but I think when you come across such an amazing, talented team, who cares deeply, and actually does their job incredibly well (at reasonable cost, no less!), well, that deserves a minute of my time to say thanks, for a job more than well done. Turns out there are still some good people out there, just gotta find them as you wade through the opportunists and such...faith in humanity restored through flooring! ;-} (And almost forgot, but the flooring was *black* which is extremely non-standard! I'd looked and talked with several other companies, always getting a "...yeah I think we can do something like that" vibe; not what you want to hear. But Sergenians was incredibly explicit about what can and cannot be done, and they might say "minimizing expectations," but in reality, the final floor is absolutely glorious, way BEYOND what I'd even hoped for!) Ok, time to stop the ramble, and I'm gonna go enjoy my new floors! (And in the photos I'm posting, it is hard to capture the rich black, because if you go "true" to color, it looks so dark you see no detail...but to see any detail, you have to brighten up, and they don't look like that. Such are the limitations of "standard" photography; HDR photos would be ideal. The takeaway point is that IN-PERSON, the floor looks SPECTACULAR! ...and yes, black floors will show dog hair, dust, etc., but a small price for the best looking floors ever!)

Sergenians has an unbelievable amount of gorgeous floor coverings, including carpet which is what I…read morewas shopping for. There was no problem taking home several carpet samples for a few days, trying to make my decision. One thing I really appreciated was their array of companies, fabric, colors, information on content and environmental/allergen free choices. I was lucky to have Molly assist me because I was overwhelmed, not being someone who shops for carpet often. Molly found samples closer to what I wanted than I had found. I was stuck and she was patient and helpful, never pushy. I ended up choosing a large and fabulous area rug which Sergenians have several stacks of. Jacob was also very helpful finding runner choices for me.

We can't even begin to thank New Heights Property Maintenance and Home Repair enough for the…read morebeautiful work they did remodeling our entire bathroom. My husband and I are going through a life changing situation and desperately needed this work done. Tyler responded to us immediately! Tyler and his staff were professional, timely, respectful and so kind. Our bathroom is beautiful and so accommodating to our needs. We highly recommend Tyler and his company for all of your needs. The world needs more Tylers. Thank you, Dave and Sara​

I had a drip from the faucets connected to my washing machine. Tyler came in, assessed the problem…read moreand fixed the issue in a matter of minutes. Great job! I would definitely recommend this company.