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    Purely Storage

    1.3 (4 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Purely Storage

    Self storage

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    5 years ago

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    8 years ago

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    6 years ago

    Manager is extremely rude. Would not recommend. I would suggest you go elsewhere for your storage needs..

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    10 years ago

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    StorMax of Madera East - Large Storage Unit Madera CA

    StorMax of Madera East

    (2 reviews)

    worst storage ever. i want to give them a zero but impossible when rating. my brother had his stuff…read morekept in here, first he found rats poop and they moved him to another space. and for the last 3 months he paid march and june with cash. they are telling him that he never paid for those two months and neither for this month which he did but with his debit card now. they are saying they don't have it on their records. and guess what happen, to my brothers surprise, he went in today to pick up his stuff and they sold everything but everything from what he had in his storage!!! he had 2 brand new bed frames, his wife's pans and pots and clothes even important documents. what kind of crappy place this is! a dishonest place to keep your stuff. just warning you please do not fall in this trap!!!

    1 star only because I can't leave 0. Worst place to keep your things. Had problems since we got the…read morestorage. First we had to switch our lock three times due to the keys not working on our storage. Than they wrote us saying we didnt pay the storage which we did and ended up being their mistake because they didn't write it down in the book. Than my bf,which he has the right to go to the storage, went signed in and tried to open our storage key didn't work that they gave me but we've used before so he thought he had the wrong storage and opened the one next to it and the key worked on it. So basically anyone with a key from that place can get in. Got the cops called and basically harassed him and harassed me when I got there. Turns out my bf was in the right and they were in the wrong. Still got evicted for whatever reason. Probably because they were mad. So we will be getting our stuff out asap and will never recommend this place to anyone. They handled everything unprofessional and played the victim and tried to sugar coat their actions to the cops.

    Monte Vista Mini Storage

    Monte Vista Mini Storage

    (12 reviews)

    Great service with a quick and easy account setup. Pricing found to be competitive! Recommend.read more

    Customer Service needs improvement as well as professionalism…read more The rental fees are outrageous and there are increases every 6 months. Specifically was told by the current manager that everywhere will increase their rates every 6 months but MANY local locations within the same city limits lock you in for a year. Luckily I was able to get MORE space to store my things at half the price than I was paying at MVMS. When I called and spoke to the manager about this increase in the beginning of May, she was very snarky with me and said, "well they will get you in at a good rate and maybe you get locked in for a year, but what happens after the year?" I can see where she would think this because that is how the new "company policy" works at Storage Pro. However, this is not common practice jut because Storage Pro chooses to do business this way. This also wasn't how the location was run before Storage Pro took over. I am POSITIVE that this is why so many units are empty. I have gone every weekend and some days during the week to work on moving out of my units and every time I am there, there's another customer with a uhaul emptying out their unit. I have had the opportunity to speak to a few of them and each person said they were getting out and moving to a new facility due to the increases. In addition to other customers, I had to rent Uhauls from 2 different locations in Turlock. BOTH locations told me when I picked up the trucks that I was NoT the first person to tell them they had to move locations due to the increases in rent at their current location. The management, nor office staff treat their customers the same way as we were treated from the previous management before "Big Business" took it over. I understand that changes will occur and that's expected, but these changes were so over the top. I am happy that I was able to secure spots in a much more friendly and workable environment from 2 different locations in Turlock and will no longer need to rent at Monta Vista Mini Storage. Unfortunately, these were not our only issues with this location. The District Manager also does not return phone calls. I had one message to them through the call center 4 weeks ago when the new issues began. I was told that they would return my call within 48 hours and they did not. 2 days later I had to go into the office to resolve an issue resulting from a mistake the manager made, and asked the manager to please send a message for the DM to call me and he did not again within 48 hours. I again mentioned it to the manager 3 days ago and still have not gotten a call from him. Today I called and was assured that he would call me within ONE HOUR and he has not returned my call. It is very apparent that no one in the management team cares about resolving my concerns. I guess it's time for me to go above the DM, or maybe the BBB? Do better Monta Vista. Your future customers are deserving, just as much as those of us who left. If I could give this review ZERO stars I would.

    Purely Storage - selfstorage - Updated May 2026

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