This is the second time I've taken my custom PC into Memory Express on Broadway. (The first time…read morewas several years ago when they rebuilt my system after the water cooling system failed. They did a super job). This time I needed to have my system upgraded to Windows 11 and upgrade the hard drive. My computer was ready the next day and cost considerably less than I expected. Young Shintaro at the customer service desk was very helpful and made a number of recommendations to improve the upgrade. I'm an old lady and sometimes get 'attitude' at technical service desks but there was none of that here. Excellent customer service and highly recommended. Good job ME!

Although the store manager at this location is a decent person but Memory express in general is a…read morevery sketchy organization with a clear intention to siphon off your money. But Memory Express Langley's manager's behavior is remarkably rude and unprofessional. I ordered an i7-13700K Processor Bundle with a Gigabyte Z790 GAMING X AX Mobo for $629 during the Thanksgiving sale a few days ago (attached are the pictures as proof). Today, I received a call from the manager, stating that I must pay an additional $200 due to their error. I would have been fine with this adjustment, but at the time of my purchase, there were several similar bundles available at Canada Computers and NewEgg. Unfortunately, I missed out on those deals because I ordered from Memory Express. As a result, I'm left with no other options. Note that this would have been illegal in Quebec under their consumer protection laws. When I tried to explain this situation to the manager, instead of a simple apology, I was met with a barrage of yelling and unprofessional behavior. What should have been resolved with an apology turned into a heated argument with the manager.

After spending a couple of years suffering with my previous phone and mobility company, I wandered…read morein to Gurus Cell Phone Repair on South Granville and explained to Rohan what my problems were. Within minutes he had sorted out some complex problems that I won't bore you with. The upshot was that he was completely accurate in his diagnosis, and I walked out having wondered why I spent so much time pulling my hair out. If you are in a similar situation, go visit Rohan!

I have been with this organization for years and the services and support you get from this company…read moreis amazing- I don't have to worry about my computer needs at all. I highly recommend them if you need amazing support for your computers and want to be in the cloud which I need with the type of business I have I can't afford to lose my data it would be a disaster if I did

OH GOSH, where do I start without being embarrassed??? I do my tax accounting on a wonderful 1995…read moreIBM Aptiva. And yes this is 2026. But, I am no dinosaur, well maybe. I was coding in 1975, and never left "IT" until a few years after Y2K. I freaked, when my IBM failed me. Greg and Larry fixed it to the point where I have been able to do the last two years. I am so grateful. Lots more services but this was the best.

I have twice taken my laptop to PC Galore, once because I accidentally damaged it and once because…read moremy ad blocker succumbed to a total infestation of ads. I can't speak highly enough of the courtesy, helpfulness, and very rapid (and effective) service that I was given. Why go anywhere else?

I have been Eric's customer for over 10 years now and the service he provides is excellent. His…read morestore has many av adapters and cables. His pricing is good but could be better... He also offers installation services.

I had the wonderful opportunity to meet some of the staff at the shop. And they were very pleasant…read moreand strong representatives of their roles and each person is very well informed of select areas of the business. As a whole they make a solid team. The standards of customer excellence is high here and they pride themselves on it. They also represent JURA brand for all of BC They have massive array of machines and all of them are hooked up and ready to demo. Very neat and orderly shop. I look forward to getting my machine here soon.

Their customer service is incredible. i bought a machine from them just over 2 years ago. A problem…read moredeveloped with regard to steam not shutting off ( I use mine every day) Turns out was the steam valve & some hoses. They fixed 'in house' Took a few days. Bill was $125 and 2 year warranty had expired one month prior. What a pleasant surprise it was when they decided to cover it under warranty. so no cost me :) Would recommend this place. 5 stars! Kim

Rory Brown at Sprite Computers did an outstanding job for me by upgrading both of my PCs to Windows…read more11. He solved a difficult issue with the Windows 11 security upgrade. He solved in 20 minutes what would have taken me hours to do and I'm pretty good with computers. He upgraded the RAM in my gaming PC which he built and 5 years ago. It has been flawless and now runs at lightning speed. TOP NOTCH SERVICE with advice that makes sense. No hard sells, just common sense! GEEK SQUAD gets 1 star. Rory at Sprite gets a 5 star rating!! I would not go anywhere else!

I have been buying new, customized computers from Sprite for several decades. Its experienced staff…read morehas always been helpful and knowledgable, which has kept me coming back again and again.

CAUTION: Irresponsible repair shop with highly aggressive employee. Paid money to get screen…read morerepaired, received faulty screen + damaged battery instead. I don't write negative reviews often, but this has been one of the worst consumer experiences I've had ever. Event: I brought a 6 month old phone with a cracked screen for them to repair; they promised multiple times that it was an original screen. In my rush to get it fixed, I did not verify. What I received afterwards was a screen with strong yellow tinge and streaks, with major heating issues and a battery that no longer worked - it discharges very fast and cannot last more than half an hour. The fingerprint unlock function also disappeared - not disabled, but disappeared. I went back to them, of course. I even went to BestBuy to compare it with the new phones on display to make sure I wasn't crazy. While I was liaising with Angel this whole time, who is always friendly, I was received by a man who they called the technician. He was rude, aggressive, and utterly dismissive; when I told him about the issue, he interrupted and told me that I had to get it verified that there was an issue. Then he asked me to take it up with the manufacturer, and say that they will refund only if the manufacturer refunds them (???). He refused to contact them for me, and told me that I can go to court if I wanted to. He completed denied responsibility. I was infinitely perplexed by this interaction, especially by the way the employee was trying to intimidate me. The story progresses over the next few days when the manufacturer denied that anything was wrong and a Google-authorized repair shop confirmed my findings. They offered to refund $60 of the $330 I paid for a service that was not rendered and a broken phone. When asked further about the authenticity of the screen, Angel denied that she ever said the screen was an original, even though I had screen shots of her words (she said it multiple times). Angel asked me to not contact her anymore and said they are only willing to settle this in court. It was an ugly incident. I have since paid another $500+ to have the screen replaced by an official repair shop AND the damaged battery, so I can actually just have a functioning phone. I have not received a refund to date. It was truly my mistake to have trusted them. They didn't even charge that much cheaper than the Google-authorized store - BEWARE!

Great service and fair prices. The selection was pretty good also and I didn't have to wait long…read morefor her to fix my phone