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Pure Theory Dental

5.0 (1 review)
Closed • 9:00 am - 6:00 pm
Updated 3 months ago

Services - Pure Theory Dental

Cavity treatment

Dental exams

Tooth filling replacement or repair

Teeth cleaning

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2 months ago

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Today Dental of Saginaw - Today Dental

Today Dental of Saginaw

3.8(5 reviews)
1.8 mi•Far North

I paid for my treatment up front and now they are trying to charge additional on top of what I…read moresigned off on. Even if it was a mistake as they said it was it was not an insignificant amount of money and if I had known the additional amount it may have changed the services I received. They already charge the highest amount in the range for the service and maxed out my insurance. Since there are dentists on every corner I would look for one that does not do a service then tell you they made a mistake with billing and ask for more. Seems scummy. I am not at all happy with this situation.

I once had a visit where there was no dentist. I was told by the technician that if something…read moreshowed up in the X-rays I would get a call. I thought it was odd to go to the dentist but not been seen by one. But hey, I am new to the area, this is the closest office so I let that slide. Then today... My daughter had an appointment at 2:20pm, she needed to get 2 cavities fix... I thought "30-45mins... okay, I'll wait in the car" I work nights. But 1.5 hours later and nothing. I asked front desk for an estimate of time left, and they tell me she is scheduled for 4pm?!?!! What?! I tried to call my daughter multiple times to ask if she was already seen, but she would not pick up. Later she told me that they would not let her answer her phone (understandable, since she was being treated, but still). She also told me they were extremely busy and there was only one dentist working between rooms (btw, my daughter said the dentist apologized x the long wait). Anyways, so my daughter got the anesthesia shots, and the dentist went to work on someone else... by the time she came back to my daughter the anesthesia had almost wore out. I work in the medical field, and believe me, I get it when we are short staff... but at least let your front desk know to make sure they have the right information before they pass it on. Please do not over schedule patients if you don't have adequate staff. I rather you reschedule me than made me wait that long to get treated.

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Western Dental Center

Western Dental Center

3.3(4 reviews)
0.5 mi•Far North

This place is a small and friendly dental office. Been going to them for years and they had just…read morechanged hands a year ago. New owner is Dr. Jennings and she is by far the best. The staff gets to know you and I basically feel like family. Hygienist was also just recently hired and she does an awesome job making sure everything is thoroughly cleaned and talks to you to find out about your background. Insurance or not, they will work with you to help with whatever you need. They even do payment plans!! (I'm sure most places do that now but this still blew my mind) overall excellent service and I would recommend this place to anyone!

So I visited this establishment back in 2017 and the review on here from the gentleman in 2015 is…read moreaccurate. I came here because it was conveniently down the street from where I live. Everyone was nice and professional which is what I had expected from the location. HOWEVER, when it came time for me to meet the than, the blonde dental hygienist.. very rude and lazy demeanor. She didn't bother to introduce herself as I was already prepped in the chair after my x rays were taken. Then she walked over to me as if she was bothered that she had to be there to do her job. She pulled out a plaque scrapper and began roughly cutting into my gum line. I told her she was scraping too hard and it was very uncomfortable. Now my teeth were not in the best condition but definitely better than some who walk into a dentist office. I had maybe a couple cavities filled in that day but her comments were not necessary. She began talking about how I had way too much plaque and that I needed to reschedule for another day! Yes, yelling at me. I never caught the blonde bimbos name because I was planning on reporting her. I looked at her like she was crazy when she said I had too much plaque. She spent a whole 15 seconds in my mouth dropped the scraper because I had told her she was being rough got up and advised that I reschedule for another day (with attitude). I had seen her earlier in the back office just standing there gossiping about her day with a technician when I was awaiting for the male D.D.S. to show up. Don't get me wrong the place is well kept, the rest of the staff was nice. However,after my procedure was done I never came back I was humiliated in front of the staff because she began blurting out saying I had way too much plaque like if it was caked on my teeth. Seriously over exaggerating! When all was said and done she went back to gossiping and standing around. I'm happy this place is under new management but because of the blonde dental hygienist whatever her name is?? whether she still works there or not I won't be returning. No one should feel humiliated going to someone for a check up. I hate to think how she treats other clientele with less than perfect oral health.

Pure Theory Dental - cosmeticdentists - Updated May 2026

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