Great service and good prices. They can service any…read morevehicle. Took great care of my German import.

Just wanted to give an update. The guys here are awesome and have been so helpful beyond just…read moregetting an oil change. Unfortunately I moved so I don't go here anymore but I couldn't recommend it more!

They went above and beyond for me . I go there always. Very respectful and friendly.read more

Excellent service from Dano & Team. They were cheerful, speedy, and accurate…read more I stopped in for an oil change on my fleet vehicle while on my "Midwest Tour" (visiting customers). They also performed a tire rotation along w new wiper blades.

I stopped going to Walmart for years because they were so rude. I decided to come back and try it…read moreagain because I was in desperate need of a battery. The staffing is completely different now! The two managers are amazing and actually care! They both took a solid look at my car and were able to tell me that someone deliberately tampered with my battery. They even called Autozone to help me find a part I needed! I was told to bring the part back in and they'd install it. I saw other customers coming in as if they had been going there for years. They knew their names and seemed to really trust them. I was totally not expecting this but I'm so glad I came in!

9th street Kalamazoo mi. At 7:50am i went to the auto center. 2 men were there. Both glanced at…read moreme. One was a tall white haired man in a manager's shirt. A young Black man walked in and the other 2 men glared at him. No one acknowledged me. I asked the manager when they opened. He continued to glare at the Black man and ignore me. He glanced at me again and back at the other man and sarcastically said "I dont know, I dont work here." The other white employee laughed nervously. The young Black man kept walking. The manager glanced at me again and glared at the Black man and finally said "He does, though." I am a middle aged white woman. I left. The whole thing was disgusting.

I take my company car to performance plus I'll tell you why!…read more 1. All the guys are friendly polite 2. They are very very good in explaining the service there are performing 3. They always show me my oil dipstick after oil has been changed. 4. They keep tabs on my car and they remember there returning customers Fantastic job!!

The service these guys give is worth 5 stars, unfortunately I was not a customer. I was an…read moreemployee. After 3 days I got let go because I was told that the company is always looking for ways to improve efficiency, so I started suggesting ways to improve different things, while doing my job. The I brought up weekly pay. Told my manager that bi-weekly pay is looked at as employers controlling our money because we aren't good with it. They did NOT like this. Less than an hour after suggesting weekly pay, I was fired. I hope my mop job on the floor leaves a taste in their mouths for years to come. I spent a good 10 hours on that lower bay mopping and cleaning up years of garbage. Avoid working here.

I created an account just to write this review. I recently have had some bad experiences with…read morevarious mechanics in different cities and wondered what the reviews looked like for my old mechanic in my home town. I saw there was only 1 and felt I should add my experiences. My family has been taking our cars here for almost 30 years. Extremely reliable and honest service. Fast, fair prices, straight talk and no upsells or unnecessary work. They find what's wrong, fix it, and nothing more. What else can you ask for? We have had numerous quick repairs done at no cost and some extensive diagnosis work done for very little or free. I personally have lived in various cities and been to countless mechanics with numerous cars and have not yet found a repair shop as reliable as Woodwards. When someone asks me if I know a good mechanic in my current city I say "No, but let me tell you about my mechanic in Kalamazoo"

I am also a longstanding (15+ years) of Woodwards and this shop is clearly not Woodwards. I don't…read morethink they'll last more than a year or 2. Received an estimate of $12, 000 and got the work done for less than $2,000. They are not reliable or trustworthy. This is a shop that I would never return to. There attitude is do it their way, don't ask questions and have a bundle of free cash. Never again.

I can't believe I've finally found a car repair place that I trust 100%. They are honest and do…read moreexcellent work. I went to another mechanic about my power steering leak. That mechanic said I needed a new power steering pump. But afterward it still leaked. That mechanic then installed a new high pressure hose. Still leaked. After spending all that money with no fix I took it to Michael's. When I described the problem he told me exactly what was going on. He fixed it right the first time and I was back on the road with no leaks. I'll never trust another shop to work in my car!

My son has a 16-year-old car that was running rough, they took care of the problem, and explained I…read morecould spend quite a bit more there, but based on the car's age and condition, they wouldn't recommend it. It was nice to know they were honest about what needs to be done, and didn't try to sell me expensive repairs.

Drive N Shine on Gull Road performed what can only be described as automotive sorcery. I arrived…read morewith a vehicle that looked like it had lost a fight with Michigan weather. I left with something so shiny that birds were trying to admire themselves in the reflection. The wash was fast, the staff was great, and my car now sparkles with the confidence I wish I had. Would absolutely recommend. My only complaint is that now the rest of my life looks messy by comparison.

I explicitly told them, after being offered a recurring membership, that i didn't want one as i was…read moremoving to Oregon. They signed me up illegally, anyways. Furthermore, getting a one-time titanium wash didn't actually activate an 'underbody' wash, as their service seems to either malfunction or be so disorganized they don't give you what they say they will. This is the most dishonest business, offering the worst value of service for your money, in Michigan, I highly recommend everyone go somewhere else.

Fast, professional, and friendly service. Excellent quality work and also reasonably priced. I have…read morebeen there for a battery, brakes, new tires and several oil changes. They do it all. Highly recommend!

They did a fantastic job on my custom exhaust system, so quiet now! Truck purrs like a kitten!read more

The best experience I've ever had at a jiffy lube. We had been on the road from Port Huron, MI to…read moreour home in Kansas City when a major oil leak happened. When I called to see if they could check where the leak was coming from they were so kind and helpful on then phone. When we got to the store they got us in immediately. Found the source of the leak and fixed it as quick as they could. Everyone was so kind and helpful. Great store!

I was in a slight panic when I called Jiffy Lube on Tuesday morning. My car wouldn't start and took…read morequite awhile to charge off of my husband's truck, which has a powerful battery . When I called to see if they would have the battery my SUV required, the friendly voice on the phone said yes, come on in. As I arrived a few minutes later, I was pleasantly surprised to see 3 or 4 young men opening the overhead door and waving me in. Before I could even get out of the car, they were scanning the VIN and opening the hood. I was directed to the waiting area and offered coffee and water. As I was ready to settle in, one of the guys came in and said the battery in my car checked out in great condition and I am good to go. For whatever flukey reason it hadn't started earlier, I had assurance to proceed on my roadtrip, as everything looked good. There was absolutely no charge and 100% excellent customer service. I'll definitely come back to this location next time I need anything else done on my vehicle. Thank you Eric, Jay and Ron- hopefully I got your names right. You turned a rough start to my day into a happy ending by jumping right in to solve my dilemma. Great service!!