On time, efficient and thorough. I appreciate their inspection and not being pushy. Will definitely…read moredo business with them again!

After extensive research I hired JCS to clean and inspect my chimney when I moved in. I assumed it…read morewas done well but I didn't see any photos. Fast forward 6 months (I never used the fireplace during the 6 months) and I was converting to gas logs. The gas fireplace company said I needed a chimney inspection and cleaning. I told them I had it 6 months ago - but I needed a new one. Fine. I used a different company to inspect the chimney and do some brick work. I saw the photos of the debris on the shelf and inside the chimney!! The other company removed Half of a 5 gallon bucket of debris. And they showed me a nail or screw one damper that was not secured during the first cleaning. So I am very disappointed - did JCS even do anything? Oh, and I paid double to JCS rather than the second company for the same services. TLDR: I do not recommend JCS

This team was so easy to work with! I called them on a Tuesday for a standard dryer vent cleaning…read moreand they were able to come at 8AM Thursday. My mom works for a dryer vent company in another location, so I know what to look for in a high quality cleaning company versus one that says they clean vents but don't actually clean the dryer vent. MAC Master did everything I expected, and they were professional and friendly. Their prices are also very reasonable for the quality of service they provide. I highly recommend them!

RESPONSE TO BUSINESS: The second cleaning was done Sept. 2021 so it's been 14ish months since you…read morewere here. I based my second review on two things: 1. I was informed that dryer vents should be cleaned every 2-3 years, and 2. You did clog the vent the first time you were here and I did call and pay a dryer technician unnecessarily only to find out my vent was clogged. You had to come back a second time to try to clean it again, which I appreciate. If you read my reviews, they don't speak negatively of your business. In my first review, I stated that people should hire you and I suggested that if they do, they should do a walkthrough since some of my vents were missed. At that point, if I didn't like your company, I wouldn't have hired you a second time. With regard to the second cleaning, again, my review isn't negative, I'm stating my experience. If you remember, when you returned after learning about the clog, you came here and stated that builders shouldn't put these grates on the exhaust vents. You were basically suggesting it's the builders fault for the clog and there's little you can do about it. Whether that's true or not, the grates are what they are and they need cleaning. If your company doesn't go on roofs to clean them, then I believe it makes sense for somone with an exhaust vent on their roof to hire someone that does go on roofs to clean them. My 3-star rating is based on: 1. that vents were missed the first time I used your service, and 2. that my dryer exhaust vent was immediately clogged the second time I used your service. What rating do you suggest for that? ------------------------------------------------------------------------------------------ I used MAC Master again after I moved. They came in and cleaned the HVAC unit and the dryer vent. The next day, my dryer stopped drying. Since I had just had the vent cleaned, it had to be the dryer. I called a dryer technician to come check it out. Turns out, that the dryer vent was clogged. I called MAC Master to tell them of the issue. They came out again and mentioned that builders usually put a grate on the exhaust vent of dryers so that animals don't go into them, however, mine is on the roof and they don't go on roofs. They went into my attic and punched a hole in my dryer vent and tried to clean it from there. About a year later, my dryer isn't drying again. This time I used the trick the dryer tech showed me to see if it's the vent. The trick is to run the dryer with the dryer door open (you have to hold the door closed switch so it runs while the door is open) and hold a paper towel over the lint exhaust vent (with the lint filter removed). By doing this, you can see if the vent is trying to suck in the paper towel (make sure you don't lose that paper towel in there!). There was zero suction, so my vent was clogged again. I'm not surprised considering it was not cleaned and the grate probably had a few unclogged holes for air flow this whole time. I had to hire another HVAC cleaning company that does go on roofs to come and clean the dryer vent again. This should not need to be done yearly if it's cleaned properly. So after paying MAC Master for the cleaning, I wasted money on a dryer technician, and then had to pay another HVAC company for a full dryer vent cleaning to make sure the grate was cleaned. I've attached a picture of the grate. My suggestion is that If you have a dryer venting out of your roof, hire a company that will go on your roof to do a full cleaning.

I sent a quote inquiry via Yelp and Residential Express Heating & Air responded with a quick,…read moreaccurate quote. Scheduling was easy and was done directly through the Yelp app. On the day of service, Brice and TJ arrived on time, wore shoe covers inside the house, and walked through the work order. They were done with our duct cleaning in about 2 hours. I requested an additional, same-day service and they were able to accommodate our dryer vent cleaning at the same time. I consider Residential Express's service to be good quality and good value. They were particularly courteous of our pets and reminded us there was a discount coupon available on their website! We currently have an annual HVAC contract with a larger company we are unhappy with. Residential Express Heating & Air offers personalized service and are definitely considering switching our annual HVAC service contract. Thanks again for helping us take care of our home. I highly recommend sending Residential Express a message about your next HVAC project!

It's rare when you find a company that is fair, professional, and does an outstanding job. Starting…read morewith Mary, who quoted us several options and went out of her way to give us fair prices. (Much better than three others.). Daniel and Robert were great as the installation technicians. This is our new favorite for HVAC.

We used Atlantic Duct last year to clean our dryer vent so when we had them return this year for…read morethe annual cleaning, we added the HVAC duct cleaning service to both our units. Freddy and Octavio arrived at the designated time and were professional and very kind. They took the time to tell me about what the service would entail and then had me walk them through the house to see all of the air vents. Throughout the process, they kept me updated about any issues they found and discussed their next steps. We also had a chance to meet Rich who shared photos and videos with us so we could see what they were finding in our vents. I highly recommend Atlantic Duct for their professionalism, reasonable pricing with no surprises, and for their incredible work. They shared before and after photos which were eye opening. Needless to say, we will make sure to do this service every four years as recommended from here on out. Thanks, Octavio and Freddy! Rich, it was great to meet you today. I've already recommended Atlantic Duct to others.

Great service! Our…read moretechnicians were Jose and Sr. Cristian - they were on time, efficient and mindful, as I was working remotely during the duct cleaning services. I would definitely recommend the company but most importantly the technicians really did a great service and it was very much appreciated - thanks Jose & Sr. Cristian!

Very quick to setup an appointment and reasonable price. The guys knew what they were doing and got…read moreboth air ducts and dry vent cleaned out quickly.

Efficient and prompt. They did recommend the extra disinfectant for mold based on what they found…read more I didn't see tons of photos of the results (comparing before and after), but overall happy with the service.

Called Residential Express for a full-system replacement quote in October. Was pleased with the…read moreexperience, which simply involved taking measurements and asking what changes I might want with the setup--much better than the high-pressure sales pitch from the bigger companies in the area. We pushed off the replacement thinking our unit would survive one more winter, but of course of furnace went out unexpectedly in the middle of the night during one of the coldest stints of the season. Called Residential Express the following morning, they pulled up my quote from 4 months prior, verified the price hadn't changed and were able to schedule me for a full HVAC replacement the next day. Freddie and Flavian arrived on time and were very professional moving through our house and working in our backyard and utility closet. They explained any changes they needed to make, went over the new setup and recommended service intervals, and hauled all of the old equipment away, leaving our house looking better than when they arrived. Very happy with our experience with Residential Express and wouldn't hesitate to use them again.

RES installed new HVAC in September 2021. Freezing temps last night and my heat wouldn't kick on…read more Needless to say, it's cold in the house. Literally wearing a sweater and two sweater wraps. New HVAC filter, reset breaker. Thermostat batteries are fine. Still not kicking on. Sent Yelp message to RES because they have always been quick to respond. And they did this time as well and the woman who gave me a call was nice and tried to help. Pretty disappointed that they can't quickly swing by today. From what I've read, it's likely a dirty flame sensor or the ignitor switch (neither of which is a long job - I just don't have the tools). HVAC less than 5 years old, so parts are under warranty with RES; however, I had to call someone else. Bottom line: Someone else is coming today, but I could end up paying for parts. Kind of feels like my current needs weren't lucrative enough for RES to make a concerted effort to swing by.

They showed up on time and were very professional. They cleaned everything extremely well and the…read morehouse smells much better now. The vents are clean and we are very pleased. We will call them again when it is time to get it done again.

I was very impressed with Ricardo's service. He did a small job for me but did it with excellence…read moreand did things beyond what the job called for. His communication was excellent, all at a good price. I have my new duct cleaning service.

I hired another company to clean out my HVAC ducts and my dryer duct. In doing so, they clogged my…read moredryer exhaust duct on my roof. Long story short, one wasted dryer technician call, and a second attempt by the the other duct cleaning company to try to clean it without going on the roof and my dryer stopped drying again within a year. I called DeWayne and he understood the situation fully as it seemed more common than it should be. He priced the job out up front so there was no question as to what it would cost. When he arrived, he cleaned out my dryer duct from the laundry room and from the roof. He was quick, courteous, and professional. I know who I'm calling for my future duct cleaning needs. My advice is to make sure you find out if the company you're thinking of using is going to clean out the exhaust duct from both ends (laundry room and outside your house). If they don't, you'll end up paying for it later.

Today we had appointment with this company. A very nice polite Young man showed up. DIMA who showed…read moreup tried to explain the process of job very patiently. He was at our house from 10:15 am to over 6 pm cleaning all the ducts. Amazing work! All the 5 stars goes to him and we recommend him to everyone. Well done and thank you!

Received incredible service today!! Fast, knowledgeable, and exceptionally professional!read more

These guys are consummate pros. Prompt, responsive, clear about pricing and, most importantly,…read moregets the job done. Measures airflow, shows video of the process, and professional all around. Just before these guys I had a huckster who made things worse. So thankful that I hired the Dryer Vent Wizard.

Ruben arrived RIGHT on time for an 8am appointment, which I greatly appreciated. He did a thorough…read morejob cleaning the dryer, the vent tubing and the outside opening. He took pictures of what was collected - and even went through all of the lint, finding a Sim card pin! Ruben has a very pleasant personality and he did a great job. I'll be using him again.

Michelangelo of the Duct Cleaning!…read more The Amazon Air Duct Cleaning service was nothing short of a God sent miracle. We needed our Dryer vent cleaned ASAP as the dryers LCD displayed stern warning. We called around the big names in the duct cleaning but they came with equally big ticket prices and pretty lengthy wait period, not to mention that some even fancied to send someone to estimate job first and we would have been charged the visit regardless of accepting or declining the service. The final price was mostly in the dark and if quoted, they went upwards of 400 dollars. Ruben at Amazon Air Duct Cleaning not only provided instant solid flat fee quote but also promised that there will be no hidden or extra charges like some of those horror stories we read about in some companies review - people being charged extra per duct footage at will or for cleaning the company equipment if there was a bird nest in the duct entry and some such. Amazon managed to schedule us for immediate cleaning on the day and at the time that worked for us. On the day of the service Michael from the Amazon Duct Cleaning appeared in front of our house in a brand new sparkling clean company Mercedes Van few minutes before the schedule time and had all his stuff ready in time for the appointment when he announced himself with Swiss watch precession!! Michael was super friendly and very organized, he exhibited extreme care for our property and all the equipment he brought with him was very clean and very well organized. His overall image from the tool box and the brushes and the big mighty vacuum down to his fancy Amazon logo company shirt projected confidence and trust that did not fail us. Michael worked swiftly and with great expertise. He was able to easily move the heavy dryer, and access all the necessary connections and spaces and places. He was flying between inside machinery and outside vent checking and monitoring the progress like an eagle! Turned that our vent had some hick up and was not cooperating but Michael made it to cooperate by using some tricks of the trade and in no time the flap on the outside started working again and breathing the fresh vent air. It was true joy to see a professionalism of that level in action! Such a dedication and craftsmanship that you don't see these days that often. We are truly grateful to Ruben who sent us Michael with all his talents and who preformed the job with German precision! Our dryer works now like a charm, the drying time is back to where it was from about twice as long, the message does not appear anymore and the confidence with using the machine knowing that it is safe to use the dryer without the risk of a fire hazard is priceless! We are EXTREMELY happy. Job WELL DONE! We will be recommending you to all our friends and neighbors and also we are planning to do the whole house in Spring and we will be calling you again. We are very pleased with the company and highly recommend them for any of your duct work! I am glad to everyone who left the reviews as they helped us to hire them and to trust the company which truly deserves it. Thank you!