Seldom would I rate a store with 2 star but the service we received at this place was really BAD! We have 4 kids in a group of 11 people deciding on what ice cream flavor to order. 2 staff waiting with confused and annoyed reaction. Somehow they are not used to a big group of customer walking into their store.
My son decided to order cookies and cream on a cone since they run out of cups. There wasn't a lot left so one of the ladies scooped what is left. Guess what, it didn't even come close to their regular 1 scoop serving. I mentioned this to the lady and she just shrugged it off that thats all they have. Also depends on the staff, the size of scoop serving is different. One gave a bigger scoop to my other son and a smaller scoop to a friend's son. On top of all these, I was charged 4 scoops when I only ordered 3. When I questioned it, she simply handed me back the cash since I have already paid via credit card. Not even an apology given.
I have been to several Purdy's store but this is the only worst store I have visited. 2 star only because we love the chocolate and ice cream. read more