Had a great first experience at Universal Grooming. They did…read morean amazing job with my dog, and the service was top-notch. Highly recommend them if you are looking for a reliable, caring, and skilled groomer in the area. We've finally found our new regular spot.

(I'd prefer a 0 rating): Avoid this groomer. On July 3, 2026, I brought my Miniature Australian…read moreShepherd to Universal Pet Care on Mosholu Avenue for a basic bath and nail clip only. I gave the owner/groomer explicit instructions that NO hair was to be cut, trimmed, clipped or shaved (ex between her paw pads). She violated these directives and made a mess of my dog''s coat. Her coat has been clipped short and unevenly; the long dense feathers on her belly and legs have been trimmed and thinned raggedly, and entirely cut away between her hind legs; she was given a rough blunt sanitary trim; there are blotchy areas that are chopped to less than 1/2"; her head and legs have been shaved, and her ears cut lopsidedly; and her long thick ruff is cut short and thinned. Ironically the hair between her paw pads was not touched; I told the owner this is the one area where she could be trimmed. She didn't even brush her out; she has been shedding all over my furniture. The owner denies she did anything more than bathe her (and says she has a video to prove it). This is simply not true; my dog's coat is proof enough (and I have taken photos to document it). I have consistently worked to preserve my dog's thick, full-bodied coat and dense, long feathers. The quality of her double coat has been compromised, as have the insulation and protection it offers. It will take months with careful, consistent grooming for it to return- I hope- to its natural state. If you want your dog's naturally lush double coat preserved, and your instructions followed with honest communication, avoid this business.

Elsa is the best. I've gone to several grooming salons in Westchester and she is the only one I…read morereturn to. She is professional, personable and takes excellent care of my pup.

I found Pinky blue during quarantine when my regular groomers (Petco) kept canceling my…read moreappointments. I'm so glad I found this place! Elsa (the owner) is a pleasure to work with. She is friendly, quick and does a wonderful job. Her prices are reasonable and you can see how much she loves animals. If you want to support a small business and have a pet, PLEASE try Pinky Blue. You won't regret it!

5/5 Stars Ask for Lolo!…read more Lolo is a Miracle Worker! I cannot recommend Riverdale Groomers enough, specifically their groomer Lolo, who did a phenomenal job with my dog, Henry! ‍ THE BACKGROUND: Henry is a 3-year-old Field English Cocker Spaniel with incredibly thick, curly hair . Henry is an active boy who spends a lot of time off-leash on the trails, which means he constantly collects dirt, burrs, and debris in his coat! Between our busy schedules and it being over a year since his last professional groom, his fur had truly gotten out of hand . He had significant matting, especially in tricky areas like his armpits and ears . Lolo definitely had a lot of work on their hands, but they handled it with an incredible amount of quality care and meticulous attention to detail . Henry also deals with some codependency and anxiety issues. While we've been to major chains like Petco and PetSmart in the past--and they did a fine job--nothing compares to the quality of work Lolo provided . Lolo took all of my disclaimers about Henry's temperament to heart and used genuine TLC to ensure he had the best experience possible . Because Henry has a solid black coat, he attracts a lot of heat , and the weight of the matted curls was really weighing him down . I told Lolo to go "to the leather" (a close shave), and they executed it perfectly while refining the mohawk I requested! What really blew me away was their availability! Most groomers in the area (and surrounding neighborhoods) are booked out for weeks, if not months. Riverdale Groomers was able to offer me a same-day appointment or a slot just three days later! This is a total lifesaver if you need grooming on short notice, whether you're about to travel or just want your pup looking fresh sooner rather than later . The communication is also top-tier . They send a text the moment your dog is ready for pickup, and they actually answer the phone when you call! No dealing with annoying AI robots or leaving voicemails that never get returned-ugh. I'm not sure if they are a family-run business, but they certainly act like one! They truly care about their furry clients and their humans alike . The price is also super affordable for this level of expertise! Just a heads-up for new clients: they are CASH ONLY, so make sure you have your cash ready for the service and a well-deserved tip! While I know that can be a minor inconvenience for some, knowing beforehand makes everything a breeze. Plus, it's totally understandable--credit card companies charge such high premiums, and by avoiding those fees, this amazing small business can keep their doors open and stay in the community longer! All in all, Henry came back such a happy dog, clearly relieved to have that heavy coat off! He showed no signs of stress, anxiety, or tension, which made me feel super relieved knowing Henry had been in safe and good hands. I'm officially done waiting a year between visits--we will be going back to see Lolo on a monthly basis now!

been bringing my 3 cats and my dog here for grooming, and I truly don't understand why more people…read morearen't talking about them. This is the same team that used to be Popcorn Pawz -- they've been serving Riverdale for over 15 years. They didn't close, they just rebranded and moved to a smaller space after COVID. Same owners, same groomers, same care. Finding a groomer who is genuinely good with cats is HARD. They are patient, experienced, and calm. My pets come home clean, comfortable, and never stressed. Their top groomer has over 30 years of experience, and it shows. They also offer pickup/drop-off and even insured cage-free boarding, which gives me so much peace of mind. It's a small, local business -- not a big corporation -- and you can feel the difference in how they treat both the animals and the clients. If you're debating between a chain and somewhere that actually knows your pet, this is the place.

Fantastic!!!! They cut my dog's hair the way I wanted them to. The place is warm and welcoming. The…read morepeople are lovely and kind. My first time there but it will not be my last!! Great experience.

Clean, fun and loving with my Rosie. Great groom every time... very busy which proves they're…read morefulfilling pet owners needs. Always listen to my requests and concerns.

My dogs grooming was fantastic. The only problem with our experience was that, a week before my…read moredog's appointment, I walked in and asked for a price quote. I was asked my dogs weight, I told her what I wanted done and was quoted $120.00. Today I dropped off and when I picked my dog up, the charge was $160.00 plus tax. I very politely said that she had quoted me $120.00 and she opened her book and said well, that wasn't for a full groom and that price wasn't $120. Well, I have their business card with $120 written in it. I didn't want to argue so I paid but I won't be back. Just make sure you double check the price before you take your dog to be groomed here. I went here because they use to groom both of my other dogs and I never had any problems. Too bad as my pup looks fantastic but not an unexpected $40 fantastic.

We had a fantastic experience here, after a terrible one elsewhere. Diane was very welcoming and…read morethe facility is very neat and clean with great toys, treats, etc. for sale. Our cockapoo was trimmed perfectly without us having to give any direction. They are true professionals!

Asked for a Teddy Bear cut, showed Bianca the picture of the cut,…read more 4hrs and $115 dollars later~ What a botched up job!!

Pampered Paws is caring totally professional grooming salon for dogs. Bianca knows her breeds and…read moreapproahes each individually.

Such a great and professional experience. My dog (very energetic and excitable bernedoodle) goes…read moreright in without hesitation. He comes out looking so handsome and happy. She also has trimmed my daughter's puppy and is getting her used to the grooming process. Highly recommend!

Horrible, horrible, horrible!!! If you want your dog to spend 7 hours sitting in a cage and get a…read morequick 15 minute trim before pick up, go for it. Our little guy (4,5 lbs Yorkie) was completely traumatized. Nothing was properly trimmed or washed. He smelled horrible. He had a huge red burn on his head from either cutting, brushing or blow dryer. He cried when we got him back. We had to give our dog a bath, medicine and take him to a vet after a 7 hour "spa treatment" at The Cut Above. Never ever again. Save your money or research better! There are so many great places where people actually care about your pets. Not this place..... STAY AWAY!!!!!

Everyone is amazing here! My pup needed a lot of things and the full grooming package was perfect…read more She looks wonderful, and for a dog who doesn't love to be away from me, she seemed very calm and happy when I came to pick her up after the appointment. You can tell that everyone at Harlem Doggie Day Spa cares and loves all the animals that come in the door. I appreciate that they take their time and make the dogs comfortable through each step of their grooming. I highly recommend Harlem Doggie Day Spa!

Very satisfied with the service from this doggie day spa. The staff are great and friendly. They…read morekeep you updated throughout the grooming service of your dog. This was my first time taking my puppy to get his grooming and he behaved well with the groomer. 1000/10 recommend this place. Also my pup came out smelling amazing and looking handsome!