Went there with my son last night. Good food. Good service (Audrey). Good location. We will be back. read more

Ricki was very helpful and always asked if we needed anything. The entire staff was great.

I grew up around New York City so I know what good pizza tastes like. Last weekend I ordered a margarita pizza to go. The sauce and crust were average at best. Cheese was underwhelming. (Honestly it was slightly better than a frozen pizza) With tax it was around $22. And it was tiny! No joke that's a sharpie marker next to the pizza. This place is totally overrated and crazy overpriced. Take your business to a local real family pizza place. read more

Pupatella - Margherita DOC Pizza. - Pizza Near Me - West Springfield, Virginia

The food was great, especially the tiramisu! It was so light and fluffy. Nasir took great care of us and was super friendly and accommodating. We will definitely be back! read more

Best Margherita pizza in the area. Terrific salads worthy to share. Excellent wine selection. Great service: Sophia is tremendous!

Both the food and service were excellent! The pizza is fresh, wood-fired, and scrumptious! Great atmosphere, too -- perfect for lunch with my daughter. read more

Pizza is subjective; your favorite style - deep dish, NY, etc. - may not be mine. We prefer good neopolitan style pizza, and have long patronized the original Pupatellas in Arlington - the best Neopolitan we've had since..,well, Naples. The newish Burke restaurant is now our go-to spot; the pizza is always superb, the service good, and there's plenty of parking. The only downside: the horrible exit from the parking lot going north on Rolling Road. But that's a small price to pay for our favorite pizza. A welcome addition to the lunch menu: a small pizza and salad combo. read more

We love Pupatella. The food is really great - besides the pizzas, there's lots of choices - the larger charcuterie board is served on a pizza crust which can feed several. Also their meatball panini is a favorite. The staff, esp Rob, was attentive and helpful. This has become a favorite for a Friday late afternoon/evening with or without our kids! read more

First off these are personal size pizzas, so don't be fooled. If you're charging $18 for a pizza for one person (two pizza required for a couple) then that pizza had better be great! It was not great or really even that good. My meatball pizza with burrata was a goopy mess with barely any meatballs. It's like they took a single meatball, cut it into eight tiny pieces and sprinkled it on. No good and not tasty. My wife has the sausage and onion pizza which tasted alright but nothing really special. For the money these people are charging I would go to "Crust" in Tyson's Corner, they are half the price and twice the flavor! "Crust" all the way, that is great Neapolitan pizza! read more

Visited on a weeknight. Another person in my party ordered the pizzas so I can't really speak to that experience. Our pizzas arrived after a fairly short wait; taste was on par with other Pupatella locations, although the pepperoni distribution (pictured) was a little questionable. Take out boxes are available to grab yourself, pizza tasted just as good the next day! Crust will be on the tougher side if you don't reheat, though. read more

Pupatella - Pepperoni Pizza - Pizza Near Me - West Springfield, Virginia

I visited on a Friday night so it was very busy but the service was great. The staff there was super friendly and attentive. It was a nice chill environment, I liked the casual setting so I'll definitely be back. The pizza was delicious and the bruschetta was yum! We also tried the Nutella pizza, I asked if we can add walnuts on partial half of it they said they couldn't. Other than that all good and will be back. read more

Pupatella - Nutella pizza - Pizza Near Me - West Springfield, Virginia

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We eat here regularly and love the food. Great pizza/menu! The one area that needs work is the service. Servers should work on timing delivery of meals to the table. The past few times we've been there, they have brought meals out one at a time with a 5 to 10 minute wait between each one. This is not how you serve meals to a table of more than one person. All people in the party should receive their meals at the same time. This is frustrating because by the time all meals have been delivered, some are cold while waiting for the others to be served. read more

Food, service, and ambience were elevated! We were pleasantly surprised about all these offerings in a local simple plaza. Thanks Eliza, for taking great care of our family and all our requests. read more

Five star experience. Excellent Lunch and service. We will be back. The service is super dooper.

Tasty, but a bit pricey for an 11" pizza, particularly when the ratio of toppings is inconsistent. I got the meatball pizza (I could count maybe a dozen little meatballs) while my husband got the prosciutto arugula (with the heaping handful of arugula piled in the middle of his pizza, it looked like salad with a pizza underneath). Two suggestions for improvement: 1. Better ways to place orders than having to drive over to the restaurant, walk inside, place the order, and then wait for the pizzas to get made. Hire people to answer phones so people can place orders ahead of time, or have your online ordering system up and running. 2. Have delivery options! Even if it is through one of the many food delivery apps. You could be making a killing when it comes to pizza sales if you offered delivery. West Springfield has so very few pizza places that are not Papa Johns, Dominos, or Paisano's. I want this place to do well, particularly since it opened about a month ago. read more

Pupatella - Meatball pizza - Pizza Near Me - West Springfield, Virginia

The pizza was very good, even better than real Italian pizza we recently ate in Rome. The crust is thin and the outer edges are delightfully fluffy. The ambiance was bad. There were 4 servers crowding around the bar chatting amongst themselves along with the bartender. The restaurant is overstaffed with workers who have nothing to do. They were making retching noises in their conversations and it was kind of unpleasant for us to overhear at our table. If I was the owner I would be mad that the workers didn't even pretend to be busy, it made for an awkward dining experience although the pizza was good and our server was polite when he wasn't partaking in the server chat sessions... read more

Pupatella - Pizza Near Me - West Springfield, Virginia

So many vegetarian options, and they're all delicious! Side salad is generously sized and packed with fresh ingredients; the pesto pizza is built on a perfect crust. Great service and a satisfying supper! read more

Pupatella - Side salad and a pesto pizza. - Pizza Near Me - West Springfield, Virginia

I like the pizza here. I really do. I'd give it five stars, but after coming here at least five times since it's opened, the service needs to be addressed. Last time they didn't answer the phone. This time I decided to call on the way to get my order in and they wanted my credit card information. Well, I'm driving, they didn't take my order until I got there. When we have sat in the restaurant we have had no issues. But take out is tough. So frustrating, but like I wrote, I love their pizza so I guess I'll have to put up with less than stellar service. read more

Pizza here is really good. The service experience not so much. I get it, you want to have fun at work, but the waiters aren't very attentive and seem more dedicated to chatting with each other versus helping paying customers. When leaving we had to go around a group of 4 or 5 of them. Not a single "thank you." No more dine in for us. read more

As usual the food was great. Also, our waitress Erika was terrific. She was very pleasant, had great recommendations and was knowledgeable.

First and most important, the food is excellent. The pizza has the most flavorful crust I've had in a long time and whatever toppings you choose will be the perfect compliment. I've enjoyed the ham & mushroom pie, and the pepperoni. High marks also to the burrata platter (massive!) and the Napoli salad. Second, every server we've had has been extremely attentive and kind. Someone is training them right! Third, location! For those of us out here in the 'burbs, it's nice to have real pizza nearby. Cons? The ordering system of waiting in line at the counter and then ordering anything additional from a waiter at your table via ipad needs some work. The line is always super long and there are always a ton of servers about, so why not just do the table/ipad for every order? My other con is the price. This is not an inexpensive meal. Roughly $15-20 for an 11 inch pizza, which serves one, plus drinks and any salads or appetizers is a lot. However, the food really is worth it every once in a while. read more

Pupatella has the best zucchini fries I've ever had. We like the personal size pizzas. My husband always gets pepperoni with other things added as he's in the mood for. Tonight I had the spinach pizza, which was great. I like their crust. Wendy was our server. She got to us promptly and took good care of us the whole time. Ambiance is casual. I wouldn't mind if it was a little quieter but the noise level isn't horrible. read more

Audrey provided impeccable service and had excellent recommendations She is friendly and courteous I recommend you try Pupatella with a RED car outside read more

Pupatella - Pizza Near Me - West Springfield, Virginia

Pupatella's is a neopolitan style pizza. If you haven't come here, you need to try it out. For a guy, these are probably more like personal pizzas, so prob need a pizza a person. Our favorite pizzas here so far are the margherita and the diavola. The diavola is a spicy salami style pizza. If you're more on the adventurous side, the tomato artichoke is really good. For sides, you can't go wrong with fresh fried mozzarella balls or panzarotti, which are potato croquettes. The chocolate hazelnut gelato is delicous as well. Pistachio gelato is más o menos, but the chocolate hazelnut is the bomb.com! read more

Everything was delicious service was great , Ricky was amazing. Thank you for making my son's bday special. My family enjoyed everything . read more

Pupatella - Mushroom pizza, spinach pizza, pepperoni pizza and strawberry lemonade - Pizza Near Me - West Springfield, Virginia

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I've been excited to try out this place since they opened a few months ago. The pizza is fresh, made in a brick oven and just downright delicious!!! The croquettes were super delicious as well. This place is a fast casual restaurant. You go up to the counter and order, and then someone brings your food out to you. It can get pretty busy on Friday night and the weekends, so be prepared for a wait if you go then. My only "complaint" was the service. They seemed slow to serve and/or check on water/drinks. There were plenty of servers compared to customers so I'm not sure why. The expeditor also seemed a bit annoyed but maybe he wasn't having a good day. Either way... CHECK THEM OUT. The food is really great. read more

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Good pizza! Ricky is the best server! Good good good good good!!!!!!!! Even better, good good good! read more

As someone who grew up eating pizza more than I should have, this has def beat many of my childhood spots. My Italian grandma who grew up in a nunnery told me the secrets of how to make a perfect dough, and I perfected it. Though, it takes a while to let the dough to be ready (mine takes 3 days) so in this case, I make a dash out to here! Ooooh when I saw the texture and pies, I knew this place would nail the crust right. If you want authentic Italian pizza, come here! Local is always better imo, sometimes you just want a homemade dough pie. Ahhhhh look at the cheese, low moisture aged mozz, perfect. read more

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Excellent pizza at a very reasonable price and in a relaxed atmosphere. Our waiter Nick was prompt and friendly.

Our host and waiter, Ricky, was wonderful. He was kind and helpful. The food was delicious! We had the mozzarella balls, bruschetta, and of course pizza! I wish we had room for dessert, because they sounded delicious. read more

Pupatella - Dessert Menu - Pizza Near Me - West Springfield, Virginia

Pupatella Business Owner, In response to your question, we had asked to see the manager twice, who was also the bartender. We were told by a different server that he was busy and it would be a while. We were there for hours and he never came over, even after he was no longer busy. Are you the owner, manager, and bartender all in one? How do you plan to "make it right" with me when your reviews are crappy for the past 2 years? read more

Authentic Neapolitan pizza, worth the hour-long drive every time. They never disappoint, Rick is the bes, very attentive and friendl.

Dined in, great service, sweet servers, great food. If you dine in I would recommend Eliza as your server, very sweet and kind, gives great recommendations for food and dessert. Ambiance was nice and simple, nothing too fancy or crazy. read more

Although the restaurant doesn't take reservations, the on- duty manager, Allison, warmly invited me to show up before 11:50 AM with my large group to insure a table. When 17 of us came in a week later, our designated server, Amanda, greeted us warmly, pushed tables together into a long rectangle, and quickly brought out water and took our beverage orders. With just a bit of staff support, Amanda took command of our table with finesse. Some of us ordered pizza, some of us ordered appetizers, and some of us ordered salads and sandwiches. Food came out in an impressively reasonable time. Everyone was pleased with their orders and we loved Amanda's easy going, friendly, and efficient service. She was great about asking to refill drinks and checking on our satisfaction with our orders. I loved my very fresh and healthy Amalfi side salad of arugula greens, grapefruit, apples, shaved Parmesan, and citrus dressing. It went well with my mushroom pizza. The vegetarians in our group liked the zucchini fries , Bruschetta, and Brussels sprouts. We were especially impressed that they took separate checks and didn't blink an eye at our mixed payments: cash, credit card. Kudos to Amanda and the Pupatella cooks for making our after walk outing memorable. read more

Consistently tasty food, good service, and nice ambiance. Also good specials and bappy hour.

Great pizza location and awesome food In Springfield! Ricky took care of our large group and made sure we all had everything we needed! read more

A quick lunch. I thought the food was great, but I was really hungry- you know how that goes. House salad was arugula- interesting- with Kalamata olives and cherry tomatoes. Tasty. I had a meatball panini. Excellent. Cheese and sauce. Great tasting flatbread. Service was good. Ambience not so sure yet. We will go back to try more menu items ! read more

The pizza here is absolutely delicious! Priced very well and made quickly, this is a great option. If you were in a rush or with kids. Salads and sides are also very delicious, everything is made to minutes. You can taste the quality with their ingredients. Highly recommended! read more

This evening I went to Pupatella and bought 3 pizzas for takeout. Being half Italian myself, and having worked and lived near Napoli for 20 years, I should warn you that Pupatella's pizza has got nothing to do with the real Neapolitan pizza. The dough was heavy and not properly hydrated (low on water). It was small not well raised at the time of the stretching (which I have filmed). The pizzaiolo was slapping and over stretching the underdeveloped hard dough like there's no tomorrow, resulting in a compressed non airy crust without bubbles and no crunch as it should be. I wonder how the owner found the courage to claim that this is real Neapolitan pizza! Here's a link to the proper recipe and standards of the real Neapolitan pizza. https://www.pizzanapoletana.org/public/pdf/disciplinare%202008%20UK.pdf If this pizza was served in Italy, let alone Napoli, this restaurant would have been out of business in no time. It was the worst $50 I ever spent on food with such high expectations. My sincere advise is to go to Costco and save your money instead. Believe it or not, Costco's pizza has definitely got a better crust!!! My advice to the owner, do yourself a favor and take a trip to Napoli to learn how it's done over there, meanwhile, remove the "Neapolitan Pizza" from your sign in honor of your late Italian Grand mother, may She rests in peace. You can also watch this video to learn a thing or two https://www.youtube.com/watch?v=ADvf-PIZPLA read more

I love Pupatella. I've been going to the one in Arlington area. While the pizza is always delicious, the service in this location is pure garbage. They are not understaffed. I would say they are over staffed to the point that everyone is too busy doing something other than attending the customers. Saw other customers, and I also experienced it myself the inconsistency of the service. Regardless of who comes first, your pizza will come whenever they bring it. No order whatsoever. Drinks were not refilled. Just so bad. read more