One of my favorite pizza joints in Virginia. It's a must every time I come into Virginia. read more

Pupatella - Pepperoni and sausage - Pizza Near Me - West Springfield, Virginia

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Wendy was our server and she was super nice and attentive- very patient with our two kids. Food was delicious and well prepared. Great experience overall read more

Last night we ordered two pizzas at Pupatella in Springfield at 6:15 and received a receipt indicating that the pizzas would be ready for pickup at 7PM. When we arrived at 7 we were told that it would be another 7-8 minutes. At 7:20 and 7:30 we were told that it would be another 10 minutes. Meanwhile, customers that were dining in who had arrived while we were waiting were being served their pizzas. We finally cancelled our order at 7:40 and left hungry, frustrated, and disappointed. We love Pupatella's pizza but will be hesitant to order online if this is the service they provide. They should not take orders they can not fill in a timely manner, read more

After being unable to get in the door on a busy Friday night, my daughter and I returned for a girls' lunch on Saturday afternoon and had a lovely time. Wendy was a great server and our food came out super fast. We shared 2 pizzas and dessert (thanks Wendy for the gelato samples!) and everything was delicious. We had leftovers the next day and it was still great. We will be back! read more

Wanted to treat myself after a long week, so I popped into this location for a late lunch. Amanda was the best server and the food was amazing! You can't go wrong, so stop by! read more

Food was great! Service was a little wonky but still good. Also had Cannolis for dessert! read more

Pupatella - Brussel Sprouts - Pizza Near Me - West Springfield, Virginia

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We had a very fun family dinner. Our server Wendy was so kind and fun. Will be back again and hope to sit in her section.

Everthing always goes great here. Ricky and his team always provide an attentive, but not oppressive, dining experience. My spouse is a lifelong vegetarian and there are so many choices and flexibility to provided solutions that are meat free. We would suggest you try this establishment. It's accomodating, attentive, and delivers delicious food at a value price point. read more

Great pizza and great atmosphere. Service was great as well, very attentive. Would come again!

Always excellent food. The pizza is marvelous - leaning much more to authentic European pizza vice the standard American fare. Service is always outstanding - Noah was our server and he was amazing. I highly recommend Pupatella - great food, great people, and wonderful ambience. read more

First time at this pizzeria and have been a meaning to stop here for a long time. I ordered an eggplant and red pepper pizza with red tomato sauce. It's was $15.50 plus tax, for the 11" pie. Since they were not busy was told it would take 5 minutes. It took 15 minutes but that's not bad. One of the staff told me I came at a right time since about an hour before it was 45+ minutes per pizza. Took the pizza home and it was really great. This pizza was made with a smoked cheese and lightly scattered Parmesan. It smelled fantastic and tasted really great. They sliced it into fourths so at home I cut each piece in a half. The slices will droop unlike NY style or thicker dough pizzas so it's easier to start eating there immediately. The dough is nice and chewy and was perfectly done and complemented the toppings well. Since I was at home I paired it was a wonderful bourbon vice beer and it worked! I'll definitely be back. Great pizza, very friendly staff. read more

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Well friends who live near other locations had me really looking forward. I usually wait a few months to let the shake out. That said, we tried them on Wednesday. We got 2 salads and 2 pizzas. The salads were good although I think the salads needed cheese or something. If they were the only items, I might have done a 4. The pizzas though sank this review. The ingredients were good but the pizza was soggy. It was not crisp at all. None of the ingredients had any crispness. Watching them, they seemed to have only one oven in use which may have contributed to it. read more

Yes, I am a pizza snob (I'm originally from NYC), but friends had raved about the relatively new Pupatella on Old Keene Mill Road in Springfield (in the shopping center where Whole Foods is, Old Keene Mill & Rolling Road). I've been to pizza parlors in DC, Virginia and Maryland and while they don't stack up to NY pizza or even Northeast pizza, most of them top Pupatella or at least this Pupatella. Granted they hadn't been open too long (this is a delayed review from early October), and kinks with wait and kitchen staff might have been worked out, but I wasn't impressed. Our order was wrong, but when we pointed it out they fixed it. But then they delivered the correct pizza and then 10 minutes later, another correct pizza. The crust want too good and I didn't care for the taste. Will I be back in 2023 ? Maybe, maybe not. Part of me wants to give them a second shot, and part of me says no thanks, there are other places in the local area that work for me (I just went to Johnny's Pizza last week and that reminded me of this unfinished review). We'll see .... read more

The best I ever had! Made with the freshest ingredient. Service is impeccable! Ambiance is clean and invmiring!

Pupatella always has delicious food and great service! Rickie in particular was very caring and checked up on us frequently. We were never waiting for service or to be seated. The ambiance was nice, with music and yummy smells. read more

Their pizza is meh. Very thin and floppy. They are accommodating to a point. I wished their crust was thicker.

Best pizza in NOVA by far!! As Italian from Napoli I certified this is real pizza!! Fresh tomato sauce and increible pizza dough

We love coming here and sitting outside with our dog. We always ask for Ricky. He is attentive and the best server we have had.

The food was great, and Ricky, our server was excellent. I particularly recommend the stracciatella pistachio.

Delicious food. Love the options of making your own pizza and they have beef pepperoni. Family friendly. Great Customer Service especially Ricki. The location is great. read more

I had lunch here with my client and his mother. We ordered a couple of pizzas, salad, and a pumpkin dessert. The service from our waitstaff, Ricky, was superb! He noticed every detail and was always there to help. The pizzas were made wonderfully! The sauce was fresh, so was the cheese, and of high quality. The thin crispy crust was delightful. Will definitely be back sometime again. Highly recommend. read more

Nice space and atmosphere although it can get a bit loud. The food was very good and Noah was the perfect server, always there when we needed something and was good to make recommendations as well. read more

Pizza arrived freezing cold. Paid for a Cannoli and didn't receive it. Probably got somebody else's order. Told the manager and his exact response was "what do you want me to do?" Wouldn't order again and customer service was terrible! read more

Ricky was informative and amazing I would recommend this place to anyone. Please,not only come, but frequent read more

Audrey was great, and the food and gelato were splendid. Definitely on the repeat list.

You have to try the pizza! Service was great - I believe our server was Ricky and he was very attentive. Will be back soon!

I'm going to caveat this review by saying I am a Pupatella fan and that my 3 stars is based on the hopes that what we experienced were growing pains for a new location. Because the restaurant just opened 3 weeks ago their are no online or phone orders. You have to order in person. My wife did so and on this particular Friday night it resulted in a 1 hour wait. We order 4 different pies and unfortunately all of the were soggy and doughy with very little char, no crisp, and not much flavor. The topping to crust ratio were also off as the impossibly thin, soft, soggy crust could not hold up. I've had Pupatella when it's good and when it's good it's a solid 4-5 star establishment. Hoping this location works out the kinks because it's walking distance from our house. read more

Horrendous service. Repeatedly told to wait 10 minutes and another 10 minutes and another 10 minutes for my takeout order. Sent an email to the restaurant about it but no response after two weeks. read more

Amy at the bar was amazing- Her drinks were top notch and her personality too! Zucchini fries were yum, pizza great, atmosphere was busy, but service was fast. read more

So happy to be eating Pupatella pizza today! New to Burke, give them a try! Last time it was anchovies, today carmelized onions with lots of other stuff read more

Great service. Our server was Emma , she was great. Love the food. I ordered the salad, love it

Perfectly executed 2nd day of the soft opening, at least from my perspective. Food came out hot and fast. Door greeter, cashier, bartender and servers were all friendly and attentive. Despite walking into the dinner rush, all the busy employees seemed to communicate and work well together like a well-oiled machine. I was nervous the food quality wouldn't have been as good as the Arlington location but the food was on point. Service was even better. Hard to pick a favorite item from the frittura sampler since they're all really good. Best to stick with variety. Diavola pizza has always been my favorite and still is. read more

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Great pizza! Loved the Diavola pizza... spicy! Pretty busy still since the recent opening. Most people in line are getting the pizza to go, so don't worry about the long line. read more

Pupatella - Pesto pizza, chorizo pizza. - Pizza Near Me - West Springfield, Virginia

Pupatella is a nice addition to the Whole Foods shopping center. I was a little overwhelmed by the sheer number of employees inside the restaurant but it makes sense since they are super busy. Definitely catered to be family friendly and take out was available. I ordered the burrata platter, diavola and caivano pizza. This location is currently not taking orders over the phone. I placed the order in person and it took about 20 minutes. Food was solid and would reorder again. read more

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Wrong Order, Zero Accountability. Two of Three pizzas were not what we ordered. Soggy pizza. The only recourse is to call them. They don't answer their phone. The voice message is two months old and the mailbox is full. read more

The manager Rob was amazing and so friendly, the chef Anderson made the best pizza ever, and the waiter was so friendly and helpful. Overall I give the place a 10/10 and a must go to restaurant. WILL DEFINITELY BE BACK HERE AGAIN read more

Food was very good and authentic to Italy. Our server, Noah, was very helpful attentive!

Noah did a great job serving us. He was very attentive and explained the menu well. Will definitely be back.

Another great experience at Pupatellas's!! Love the delicious food, family friendly atmosphere and great service!

It was my first time and I am thrilled! The pizza is delicious and perfectly cooked. Highly recommend the meatball pizza. So glad this location opened up. read more

Pupatella - Meatball pizza - Pizza Near Me - West Springfield, Virginia

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