1. Puffz Smoke N Vape

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Mesa, AZ

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Puffz Smoke N Vape

5.0 (1 review)
Open • 8:00 am - 12:00 AM (Next day)

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2 months ago

Very nice store setup. Customer service is top notch. Emma is super friendly and engaging. Answered all my questions.

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Power Smoke Shop

Power Smoke Shop

3.0(14 reviews)
2.3 mi

Best vape shop in the East side, hands down. As far as customer service... best shop I have ever…read morebeen too. Period. I purchase disposable vapes on the regular. On one occasion I was charged twice for the same item and showed the shop my bank statement as proof. I was happy to take a second vape instead of a refund. When I asked them to do this, they took care of me. This past Saturday I purchased a disposable vape with 11ml juice and it stopped "puffing" the next day but the device still showed the illuminated light when taking a hit. I went to the shop to let them know and they gave me a free replacement. I'll be totally honest, I felt that the first issue was necessary to resolve and felt that the second issue could have a been an SOL situation. Nevertheless, these guys run an honest shop snd know the value of their customers. I appreciate you guys and feel that this level of care is unheard of nowadays, especially at a smoke shop. Thanks again Power Smoke Shop. You guys deserve 10 stars

I brought my husband in for a new glass piece for father's day and interrupted the red headed…read more employees lunch. We looked around a bit, even tried to joke with the guy to be met with silence. My husband took one step at the end of the counter to look at a price and the guy literally yelled at him to step back. We took this as our cue to leave and I said to have a nice day. Dude said have a better day and I replied that I am (well was) having a great day. The guy lost his cool and started screaming cuss words at us. Not only will I never step foot in the door again, I suggest no one else does until the put their employees through anger management. I also take back my compliment on his "I want pizza not feelings" shirt. That guy needs to get his feelings in order. UPDATE-I would like to speak with the owner. I will continue to spread the word on the incredible employee misconduct. We did absolutely nothing wrong the entire time we were in the store

Puffz Smoke N Vape - headshops - Updated October 2026

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